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Design Thinking Workshop for Maryland Family Network

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Design Thinking Workshop for Maryland Family Network

  1. 1. Michele Martin, The Bamboo Project
  2. 2. Michele Martin • President, The Bamboo Project, Inc. • Strategies for improving individual and organizational resilience – Design thinking in social programs – Creative gatherings that create community/connect to possibility
  3. 3. What Interests/Engages You About This Topic?
  4. 4. How might we. . .
  5. 5. Problem-Solving Approach
  6. 6. Issues • We may be solving the “wrong” problem • Our solution may not be the “best” one • We often try to perfect one solution before testing multiple options • We often “blame the customer” if our solutions aren’t successful
  7. 7. The Design Approach
  8. 8. Improve the Morning Experience
  9. 9. Exercise 1 • Complete Page 2 of the Design Handout • Brainstorm possible solutions to making your experience better—identify at least 5 ways to improve it.
  10. 10. Improve your Partner’s Experience
  11. 11. Interviews DO • Ask open-ended questions – “Tell me about. . .” – “Can you say more?” – “And then what happened?” • Probe for emotions and insights • LISTEN! Don’t • Ask “leading questions” – “Tell me about what’s wrong with your morning commute” • Make judgments – “That sounds terrible!”
  12. 12. Point-of-view Denise needs a way to wake up gently in the morning because she feels more invigorated and ready to greet the day when she isn’t jarred awake from sleep.
  13. 13. What happened?
  14. 14. Discuss • What surprised you? • What confused you? • What inspired/excited you? • What would you want to take with you?
  15. 15. Design Thinking Mindsets
  16. 16. “How might we. . .” • Divide into groups by mindset. • Pick a HMW question • Brainstorm ideas. • Post 3-5 ideas you you could try
  17. 17. Gallery Walk
  18. 18. I like. . . I wonder. . . I’d like to try. . .
  19. 19. Take it Home!
  20. 20. Find more at . . . http://www.michelemmartin.com/mdfn_design/
  21. 21. Contact Me michelemmartin@gmail.com 610-248-6230 @michelemmartin

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