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Intro to Social Media
For APICS Mid-Atlantic Region--September 22, 2012
Presented by Michele Martin
@michelemmartin


I’m Michele
Handouts at:
michelemmartin.wikispaces.com
Is this how you feel about social media?
De-Mystifying
Social Media
Web 1.0 was. . .
           • One way
             communication

           • Static home pages
           • Organizational control
           • Minimal multimedia
           • Site as destination
Web 2.0 is. . .
                  • Conversation
                  • Dynamic content
                  • User contributions
                  • Multimedia-rich
                  • Outposts on the web
Key Features
• Require minimal technical skills—no programming
• Facilitate connections, sharing, collaboration—2-way
  communication!

• Privacy and control settings
• Different platforms support different online goals/tasks
• Support/facilitate multimedia sharing
• FREE or very low-cost
Social Media is a Change in Culture
Social media is not. . .
Social media is. . .




http://www.flickr.com/photos/vagawi
/2459294638/sizes/m/in/photostrea
m/
and. . .
  http://www.flickr.com/photos/eye2eye/50892860/
and. . .
 http://www.flickr.com/photos/jamesclay/3509154283/sizes/m/in/photostrea
 m/
and. . .
 http://www.flickr.com/photos/europedistrict/6683158541/sizes/m/in/photostream/
And. . .
 http://www.flickr.com/photos/markop/2523825358/
Powered by . . .
You become. . .
Host
Content Curator
Network Weaver
Teacher
22



You use social media to:
 Listen
 Have conversations
 Educate
 Support and Connect
 Collaborate and Enhance
Tools of Social Media
and
                  Fan
                  Pag
                  es
                  (Fac
Social Networks   ebo
                  ok) &
                  Profil
                  es,
                  Org
                  Pag
                  es
                  and
                  Grou
                  ps
                  (Link
                  edIn)

         •        Can
                  shar
                  e
Blogs
        • Easy publishing platform
        • “Posts”—more timely
          information

        • “Link Love”
        • Commenting to create
          community

        • Easily incorporate/share
          media
Twitter

          • 140 character “tweets”
          • “Followers” & “Following”
          • Great for sharing links/tips
            and making connections

          • #Hashtags for events,
            topics

          • Can access via web,
            mobile, IM.
Multimedia Sharing
                  • Platform for
                       sharing/finding
                       multimedia

                     • Can create community
                       around media

                     • Can access via web, on
                       smart phones.

                     • Embed/linking/download
                       features
Wikis
        • Easy-to-use publishing platform
        • More flexible than a blog
        • Good for collaborative projects
        • Can embed media, documents
Content Curation Tools
               Easily create regular summaries
                of relevant content to share
                with members

               “Bookmarklet”

               Annotation/commenting

               Groups
Social Media in Action
Facebook Fan Page




  https://www.facebook.com/asha.org
LinkedIn Groups
Twitter   https://twitter.com/shrm
Blog   http://blog.shrm.org/
YouTube Channel




http://www.youtube.com/user/shrmofficial?feature=results_main
Wikis
http://parcepsocialmedia.wikispaces.com/
Pinterest




      http://pinterest.com/omnipress/
Content Curation
Initial Questions
 Where are your members “hanging out” online
  now? How can you leverage that?

 What do they want/need from you?

 What goals do you have?

 What kinds of content/information will you
  share?

 Where/how can you run experiments?
Tips for Getting Started
 Discover the technographics of your members.

 Choose tools that work for your goals, content
  and member preferences

 Start slow and stay focused

 Commit to post

 Build in learning loops and measurement

 Respond to engagement

 Hang in there!
Tips for Building Momentum
 Move beyond “broadcasting”

 Connect your channels

 Try cross-platform campaigns

 Invite member assistance

 Integrate social media into face-to-face
  activities/events
Thank You!
Michele Martin

michelemmartin@gmail.com

@michelemmartin

www.michelemmartin.com/wfdsm/

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