1. IT Managed Services

2. About ITS Technologies
ITS design, build and maintain mission critical IT
systems on a global basis.
Our IT solutions mitigate risk, reduce costs and
complexity, and provide our customers with a
compelling and sustainable competitive advantage.
ITS are working towards a carbon neutral status, we
operate one of the most energy efficient data
centers in the UK and support charitable causes via
our CSR initiatives.
Background Why Choose ITS?
• Heritage spanning 12 years • Proven track record over 12 years
Originally TMGIT (Part of the TMG Group) Outstanding reference sites across 100% of Clients
Acquired RITS • One vendor, One solution, One point of contact
• UK nationwide coverage Mitigate operational and commercial risk
Runcorn, Daresbury, Warrington, Redcar & Glasgow • Agility and Creativity
In house design

3. Smart IT Managed Services, IT Helpdesk
and IT Support
ITS Technologies enable you to focus on your core business without having to
worry about your IT infrastructure. We help you achieve a higher quality of
service at a reduced cost .
Our Service Portfolio
• Complete Systems Integration
• Proactive desktop, mobile, server installation & support
• Service desk on an ad-hoc or contract basis
• Provision of Collaboration & communication tools
• Cloud, hosted & data centre services – data management archiving storage &
recovery
• Infrastructure refresh
• Security audit & compliance inc risk assessments and health checks
• Local Area Network (LAN) design, deployment & management

4. Tailored To Address Your Business’ IT Challenges
• Are you under pressure to stretch your resources and deliver
more with less?
• Do you need to provide higher levels of support to your business
with faster incident resolution?
• Struggling to maintain control over your full lifecycle & total cost
of assets from purchase to retirement?
• Do you need to improve the quality, speed and reliability of your
project deployments?
• Are you worried about malicious threats to your IT asset base?
• Unplanned service disruptions leads to lowered customer
satisfaction
We simplify and reduce We offer excellence in Our advisory and
complexity though service through our agile consultative service
virtualisation of servers approach to all client supports your entire
and desktops demands IT strategy
Fully Managed We deliver complete We plan, deliver and
Seamless Systems project management support migration from
Integration Deployment of all technical service legacy e-mail systems
enhancements

5. Scope of our services Our Solutions Solve These &
Many More Challenges
• Fully managed service with full lifecycle
provision
• Boost your employees productivity
• Remote and onsite incident resolution
• Reduced operational downtime –
for software and hardware
99.999% uptime guarantee
• Asset tracking, proactive monitoring
• Multi-vendor equipment support
and gap analysis
• Improved user experience
• Proactive protection of desktop/laptop
• Understand the cost and value of your
assets through enterprise grade
IT assets
firewalls, antispyware, antivirus,
• Improved business agility
mandated patching and network
• Faster deployment of new applications
quarantine
drives business growth
• Centralised automated patch
• Maintain the diverse skills needed to
distribution in place for all desktops
align your IT infrastructure with your
• Turnkey Systems Integrator approach
business requirements

6. Bolero Smart Cloud
Enterprise-grade cloud-based IT platform
• Support your mobile workforce, home workers and virtual team while they
are on the move
• We offer Microsoft® Office 365 within an ITS Technologies data centre
environment
• Our Software as a Service (SaaS) solutions are designed with optimum
scalability, performance and availability
• E-mail, calendaring, document creation and collaboration are business
critical, so our SaaS platforms are resilient, reliable, highly secure,
manageable and well supported

7. How we work:
• Funded Technology Tasters
• Fixed Monthly cost of IT support aids
budgeting
• Full service provision of hardware software
8 x 5 or 24 x 7 and bespoke support packages available
• Bespoke package built for you
• 100% UK based team of certified engineers
ITS is Your Trusted Partner:

8. The V Team -Your Virtual Team
The UK Wide Network of
Technology Experts
• Single point of contact Call Centre
• Supplement your own internal teams or
Complete Systems Integrator Approach
• Access to a fully certified and trained team
of technical specialists
• Ability to meet new demands
• Trusted external delivery capabilities in new
or existing technology areas
• Reduce staffing process workload and time
by 50%
• Amenable and professional resources
• Wide range of packaged services (Fixed
Scope)
• Access to Consultancy Bundle

9. Case Studies
• Hardware & software 1st • IT consultancy services • Preferred tenant IT
line support • IT project management provider
• Remove the need for • Server consolidation • IT hardware, software &
in-house IT engineers • 1st and 2nd level software telephony support
• Provide certified technical support • Back office IT
onsite resource • Single point of contact administration
• Project support • IT administration • High availability and
• IT administration resilience planning
• Network support • Managed desktop support
• Server support • Local network & Wi-Fi
support
“With a network of retail “ITS Technologies directly “Delivering superior service
stores, ITS is able to deliver provide the required front to a large organisation,
and support a real time line IT support services to a giving them a central, single
environment, ensuring Global Manufacturer” contact with a fixed monthly
systems availability and administration cost”
resilience is key to this”

10. Some of Our Clients

11. More of Our Clients

12. What Some of Our Clients Say
Wilton Centre TechConsult Guardian Marine The Wedding Vine ContainerShip
Facilities Management Testing
Stephen Duffield Steve Guest Andrew Shaw Claire Severn Michael Colledge
We have used ITS as our ITS and its staff have been ITS have been invaluable in ITS Technology offer a I would recommend ITS
primary on-site IT support since extremely helpful in all our IT providing on-site IT support. comprehensive hardware and without hesitation. The service
2001. They have always been planning and maintenance over From the moment the we software support service, with is quick, reliable and all
responsive, helpful, friendly, the last 3 years. They have moved into The Wilton Centre a highly responsive team who problems have been dealt with
trustworthy and honest. ITS always offered a first class we were relying on a provider really understand our business promptly. Their on-site support
have helped us on many service and resolved any we knew from past contract needs. If we have any queries, is invaluable to our business
occasions – from advice on problems and issues that have but who were 50 miles away. no matter how big or small, we and we will continue to use ITS
suitable hardware and arisen with our systems, From the moment we knew of know that we can rely on ITS moving forward.
software to installation, quickly, efficiently and cost ITS we have had a superb Technology to answer them
networking and effective. I highly recommend Network, Desktop and Server promptly and thoroughly. The
troubleshooting. Their expert ITS to any size organisation Support. The advice and customer service we receive is
service is fast, reliable and requiring assistance with their knowledge that ITS have first class and I would highly
offers great value for money. current or future IT systems, provided has been remarkable recommend their service to
As such we have no hesitation you will not be disappointed. and always helpful no matter other companies.
in recommending ITS to all our what the subject. IT is key to
tenants. any business and ITS have been
instrumental in helping us grow
our business rapidly.
We have no hesitation in
recommending their services
to anyone.

13. THANK YOU
Contact Us
ITS Technologies Limited
Voice: + 44 (0) 844 856 9966
Fax: + 44 (0) 844 856 9977
Email: info@its-technology.net
Website: www.its-technology.net
ITS Technologies Limited ITS Technologies Limited ITS Technologies Limited
North East Regional Office Head Office R&D and Innovation Centre
The Wilton Centre The Heath Business & Technical Park Daresbury Science & Innovation Campus
Wilton Heath Road South Keckwick Lane
Redcar, Cleveland TS10 4RF Runcorn WA7 4QQ Daresbury, Cheshire, WA4 4FS