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10 STEP
Marketing Plan for GOOGLE

     Mignonette Joy Gozarin
        November 2012

   ph.linkedin.com/in/mignonettejoy
Disclaimer
This 10 Step Marketing Plan is part of the mandatory
  requirements of Prof. De Ungria’s marketing
  management class.
The data included in this report are based on publicly
  available data such as those on internet websites,
  news, package declarations, public reports.
When appropriate data are “masked” so as not to create
  unexpected conflicts.
The reports are posted and linked on slideshare, blogs
  and facebook so that there is easier sharing among
  students from different marketing classes.

           ph.linkedin.com/in/mignonettejoy
Brief History
Founders Larry Page and Sergey Brin met at Stanford
  University in 1995. By 1996, they had built a search engine
  (initially called BackRub) that used links to determine the
  importance of individual webpages.

• Founded                    • Initial public offering (NASDAQ)
  1998                         August 19, 2004
• Founders                   • Headquarters
  Larry Page and Sergey Brin   1600 Amphitheatre Parkway
• Incorporation                Mountain View
  September 4, 1998            CA 94043

Source: http://www.google.com/about/company/

             ph.linkedin.com/in/mignonettejoy
Finding information with ease and get
             things done
1. Primary Target Market: the people who uses the
   internet– the general public
2. NWD: People who wants to do what they want
   to do(search) online the easy and fast way.
3. COMPETITORS: Yahoo!, Bing, AOL, MSN
4. GAP: Preference of the user (which is easier to
   use), Popularity
5. MARKET: Total Search Engine Market Share of
   Google is at 83% as of 2012.
   source: http://www.netmarketshare.com/search-engine-market-
   share.aspx?qprid=4


              ph.linkedin.com/in/mignonettejoy
Getting Ahead..
6. Search Engine, Browser, and Email
7. Using Google search, browser and mail are
   generally free! So as the other competition
8. Online Marketing(Display Ads, PPC), Content
   Promotion, Word of Mouth
9. Internet Wide (Worldwide)
10. Uses the technology and its market needs to
   win (they became the number 1 most used
   searched engine today)

         ph.linkedin.com/in/mignonettejoy
1. Primary Target Market
• Demographics: Anyone who has the access to the internet and can do
  search. Anyone who has a need to seek/find information

• Lifestyle: Varies from Students, Professionals, other individuals who love
  staying online also called “netizens”.

• Behavior: Internet Usage according to Makeuseof.com, people use the
  internet for an average of 6 hours a day

Internet Usage
As of June 30, 2012
 Asia: 44%                   Africa 7.0%
 Europe: 21.5%               Middle East: 3.7%
 N. America: 11.4%           Oceana/ Australia: 1.0%
 Latin Am/Carrib: 10.4%

Source:http://www.internetworldstats.com/stats.htm
                ph.linkedin.com/in/mignonettejoy
To be informed
                            right away




                                   To be “in” the
                                       circle




ph.linkedin.com/in/mignonettejoy
2. Needs, Wants and Demands
• Needs: People needs to be informed right
  away to be “in” the crowd and gain
  information.
• Wants: People wants to get information fast,
  to be the first to know the latest, to have their
  own “space” online.
• Demands: Information availability 24/7. Fresh
  information. Get accurate results fast.

          ph.linkedin.com/in/mignonettejoy
3a. Direct and Indirect Products
• Direct: Yahoo, Bing, AOL, Firefox

• Indirect: Newspaper, Encyclopedia,
  Magazines, TV, Radio, Billboards, Word of
  Mouth

• Variables: Platform(where they are surfing the
  net), Speed of the Internet, Device used

          ph.linkedin.com/in/mignonettejoy
Positioning Map
AGE         5- 12       13- 16            17-27          28-up
Asia
                                 Yahoo!
                                 / BING
                                                  MSN
US/CANADA

                       GOOGLE                           AOL

EUROPE



Australia

                                   AGE vs. Location Matrix
            ph.linkedin.com/in/mignonettejoy
Functional Benefits         GOOGLE YAHOO!/BING MSN   AOL
          Ease of Use
       Relevant Results
  Safe (No Viruses or threats)
         Fast Delivery
  Popularity (Word of Mouth)


           Benefi t Positioning vs. Brand Matrix

Google has championed with regards to people’s
  needs or functional benefits.


              ph.linkedin.com/in/mignonettejoy
4. GAP Positioning
Google able to give to its market the following:
     * Quick/fast information
     * Relevant / latest
      * Safe browsing
      * Giving its other services such as PPC,
        Google +, and email
Yahoo and Bing tried to win back its loss market
  by providing the same product
          ph.linkedin.com/in/mignonettejoy
5.a Competitor Data
• May 2012, Bing (Powered by Microsoft)
  unveils its major update designed for users to
  act quickly.
Source:https://www.microsoft.com/en-us/news/features/2012/may12/05-10Bing.aspx




• In July 2009, Microsoft and Yahoo announced
  their partnership to improve web search
  experience of its users
Source: http://techcrunch.com/2009/07/29/microsoft-yahoo-search-deal-the-official-press-release/



                    ph.linkedin.com/in/mignonettejoy
5.b Market Internet Usage
As of Year 2012 (January – October)




Source: http://www.netmarketshare.com/browser-market-
  share.aspx?qprid=0&qpcustomd=0
             ph.linkedin.com/in/mignonettejoy
Google, Yahoo, Bing, AOL




  ph.linkedin.com/in/mignonettejoy
6. What makes Google Different from
           its competitors
• Google able to get out of its box by developing
  products that fits its users’ needs.
• The widely trusted brand to do online
  marketing (PPC)
• Because of its search rankings, Google was
  able to open a new job for internet enthusiast:
  SEARCH ENGINE OPTIMIZATION


          ph.linkedin.com/in/mignonettejoy
6.B Google’s Products and Services




      ph.linkedin.com/in/mignonettejoy
7. Price
• Google’s products and services are majorly for
  free, except for products that are for
  promotions such as PPC, Business, etc.
• Google (and its competitors) are very flexible
  when it comes to advertising(online
  promotions). The payment depends on their
  client’s budget.



         ph.linkedin.com/in/mignonettejoy
8. Google Uses…


    WORD OF MOUTH
  Events and Experiences




ph.linkedin.com/in/mignonettejoy
8a. What Google is Doing?
• Interactive Doodle
• Offers discounts to its valued clients for them
  to try its service
• Offers the most user-friendly, and trusted tool
  for analysis (Google Analytics)
• Always giving their user’s needs



          ph.linkedin.com/in/mignonettejoy
8b. Competitor Promo
• Yahoo! And Bing tries to get close to the fast
  growing market of Google by offering services
  for Search Engines
• Created its own tools as well
• Partnered with biggest IT companies to
  support their needs




         ph.linkedin.com/in/mignonettejoy
9. Place
• Google is available widely through the use of:
      * Desktop
      * Laptop
      * Smart Phones
      * Tablets
For as long as there is an internet connectivity!



          ph.linkedin.com/in/mignonettejoy
10. Niche Leader
• Google’s main strategy is to dominate the
  market to be the most used search engine
• Google benefited by supplying the need of its
  users– giving them tools, information, and
  service .




         ph.linkedin.com/in/mignonettejoy
Finding information with ease and get
             things done
1. Primary Target Market: the people who uses the
   internet– the general public
2. NWD: People who wants to do what they want
   to do(search) online the easy and fast way.
3. COMPETITORS: Yahoo!, Bing, AOL, MSN
4. GAP: Preference of the user (which is easier to
   use), Popularity
5. MARKET: Total Search Engine Market Share of
   Google is at 83% as of 2012.
   source: http://www.netmarketshare.com/search-engine-market-
   share.aspx?qprid=4


              ph.linkedin.com/in/mignonettejoy
Getting Ahead..
6. Search Engine, Browser, and Email
7. Using Google search, browser and mail are
   generally free! So as the other competition
8. Online Marketing(Display Ads, PPC), Content
   Promotion, Word of Mouth
9. Internet Wide (Worldwide)
10. Uses the technology and its market needs to
   win (they became the number 1 most used
   searched engine today)

         ph.linkedin.com/in/mignonettejoy
10 STEP
Marketing Plan for GOOGLE

     Mignonette Joy Gozarin
        November 2012

   ph.linkedin.com/in/mignonettejoy

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10-Step Marketing Plan for Google Dominance

  • 1. 10 STEP Marketing Plan for GOOGLE Mignonette Joy Gozarin November 2012 ph.linkedin.com/in/mignonettejoy
  • 2. Disclaimer This 10 Step Marketing Plan is part of the mandatory requirements of Prof. De Ungria’s marketing management class. The data included in this report are based on publicly available data such as those on internet websites, news, package declarations, public reports. When appropriate data are “masked” so as not to create unexpected conflicts. The reports are posted and linked on slideshare, blogs and facebook so that there is easier sharing among students from different marketing classes. ph.linkedin.com/in/mignonettejoy
  • 3. Brief History Founders Larry Page and Sergey Brin met at Stanford University in 1995. By 1996, they had built a search engine (initially called BackRub) that used links to determine the importance of individual webpages. • Founded • Initial public offering (NASDAQ) 1998 August 19, 2004 • Founders • Headquarters Larry Page and Sergey Brin 1600 Amphitheatre Parkway • Incorporation Mountain View September 4, 1998 CA 94043 Source: http://www.google.com/about/company/ ph.linkedin.com/in/mignonettejoy
  • 4. Finding information with ease and get things done 1. Primary Target Market: the people who uses the internet– the general public 2. NWD: People who wants to do what they want to do(search) online the easy and fast way. 3. COMPETITORS: Yahoo!, Bing, AOL, MSN 4. GAP: Preference of the user (which is easier to use), Popularity 5. MARKET: Total Search Engine Market Share of Google is at 83% as of 2012. source: http://www.netmarketshare.com/search-engine-market- share.aspx?qprid=4 ph.linkedin.com/in/mignonettejoy
  • 5. Getting Ahead.. 6. Search Engine, Browser, and Email 7. Using Google search, browser and mail are generally free! So as the other competition 8. Online Marketing(Display Ads, PPC), Content Promotion, Word of Mouth 9. Internet Wide (Worldwide) 10. Uses the technology and its market needs to win (they became the number 1 most used searched engine today) ph.linkedin.com/in/mignonettejoy
  • 6. 1. Primary Target Market • Demographics: Anyone who has the access to the internet and can do search. Anyone who has a need to seek/find information • Lifestyle: Varies from Students, Professionals, other individuals who love staying online also called “netizens”. • Behavior: Internet Usage according to Makeuseof.com, people use the internet for an average of 6 hours a day Internet Usage As of June 30, 2012  Asia: 44%  Africa 7.0%  Europe: 21.5%  Middle East: 3.7%  N. America: 11.4%  Oceana/ Australia: 1.0%  Latin Am/Carrib: 10.4% Source:http://www.internetworldstats.com/stats.htm ph.linkedin.com/in/mignonettejoy
  • 7. To be informed right away To be “in” the circle ph.linkedin.com/in/mignonettejoy
  • 8. 2. Needs, Wants and Demands • Needs: People needs to be informed right away to be “in” the crowd and gain information. • Wants: People wants to get information fast, to be the first to know the latest, to have their own “space” online. • Demands: Information availability 24/7. Fresh information. Get accurate results fast. ph.linkedin.com/in/mignonettejoy
  • 9. 3a. Direct and Indirect Products • Direct: Yahoo, Bing, AOL, Firefox • Indirect: Newspaper, Encyclopedia, Magazines, TV, Radio, Billboards, Word of Mouth • Variables: Platform(where they are surfing the net), Speed of the Internet, Device used ph.linkedin.com/in/mignonettejoy
  • 10. Positioning Map AGE 5- 12 13- 16 17-27 28-up Asia Yahoo! / BING MSN US/CANADA GOOGLE AOL EUROPE Australia AGE vs. Location Matrix ph.linkedin.com/in/mignonettejoy
  • 11. Functional Benefits GOOGLE YAHOO!/BING MSN AOL Ease of Use Relevant Results Safe (No Viruses or threats) Fast Delivery Popularity (Word of Mouth) Benefi t Positioning vs. Brand Matrix Google has championed with regards to people’s needs or functional benefits. ph.linkedin.com/in/mignonettejoy
  • 12. 4. GAP Positioning Google able to give to its market the following: * Quick/fast information * Relevant / latest * Safe browsing * Giving its other services such as PPC, Google +, and email Yahoo and Bing tried to win back its loss market by providing the same product ph.linkedin.com/in/mignonettejoy
  • 13. 5.a Competitor Data • May 2012, Bing (Powered by Microsoft) unveils its major update designed for users to act quickly. Source:https://www.microsoft.com/en-us/news/features/2012/may12/05-10Bing.aspx • In July 2009, Microsoft and Yahoo announced their partnership to improve web search experience of its users Source: http://techcrunch.com/2009/07/29/microsoft-yahoo-search-deal-the-official-press-release/ ph.linkedin.com/in/mignonettejoy
  • 14. 5.b Market Internet Usage As of Year 2012 (January – October) Source: http://www.netmarketshare.com/browser-market- share.aspx?qprid=0&qpcustomd=0 ph.linkedin.com/in/mignonettejoy
  • 15. Google, Yahoo, Bing, AOL ph.linkedin.com/in/mignonettejoy
  • 16. 6. What makes Google Different from its competitors • Google able to get out of its box by developing products that fits its users’ needs. • The widely trusted brand to do online marketing (PPC) • Because of its search rankings, Google was able to open a new job for internet enthusiast: SEARCH ENGINE OPTIMIZATION ph.linkedin.com/in/mignonettejoy
  • 17. 6.B Google’s Products and Services ph.linkedin.com/in/mignonettejoy
  • 18. 7. Price • Google’s products and services are majorly for free, except for products that are for promotions such as PPC, Business, etc. • Google (and its competitors) are very flexible when it comes to advertising(online promotions). The payment depends on their client’s budget. ph.linkedin.com/in/mignonettejoy
  • 19. 8. Google Uses… WORD OF MOUTH Events and Experiences ph.linkedin.com/in/mignonettejoy
  • 20. 8a. What Google is Doing? • Interactive Doodle • Offers discounts to its valued clients for them to try its service • Offers the most user-friendly, and trusted tool for analysis (Google Analytics) • Always giving their user’s needs ph.linkedin.com/in/mignonettejoy
  • 21. 8b. Competitor Promo • Yahoo! And Bing tries to get close to the fast growing market of Google by offering services for Search Engines • Created its own tools as well • Partnered with biggest IT companies to support their needs ph.linkedin.com/in/mignonettejoy
  • 22. 9. Place • Google is available widely through the use of: * Desktop * Laptop * Smart Phones * Tablets For as long as there is an internet connectivity! ph.linkedin.com/in/mignonettejoy
  • 23. 10. Niche Leader • Google’s main strategy is to dominate the market to be the most used search engine • Google benefited by supplying the need of its users– giving them tools, information, and service . ph.linkedin.com/in/mignonettejoy
  • 24. Finding information with ease and get things done 1. Primary Target Market: the people who uses the internet– the general public 2. NWD: People who wants to do what they want to do(search) online the easy and fast way. 3. COMPETITORS: Yahoo!, Bing, AOL, MSN 4. GAP: Preference of the user (which is easier to use), Popularity 5. MARKET: Total Search Engine Market Share of Google is at 83% as of 2012. source: http://www.netmarketshare.com/search-engine-market- share.aspx?qprid=4 ph.linkedin.com/in/mignonettejoy
  • 25. Getting Ahead.. 6. Search Engine, Browser, and Email 7. Using Google search, browser and mail are generally free! So as the other competition 8. Online Marketing(Display Ads, PPC), Content Promotion, Word of Mouth 9. Internet Wide (Worldwide) 10. Uses the technology and its market needs to win (they became the number 1 most used searched engine today) ph.linkedin.com/in/mignonettejoy
  • 26. 10 STEP Marketing Plan for GOOGLE Mignonette Joy Gozarin November 2012 ph.linkedin.com/in/mignonettejoy