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Communities of Practice for Public Service The challenges and successes September 2010 www.communities.idea.gov.uk
Challenges
Take off
Use
I.T. Barrier
Users
Community Purpose
Tools Technology Process People
W O R K C O P Add on
Viewed
Give & take
Time
Batteries Not Included Brand Alkaline Energiser
Communities of Practically Everything Jon Harmon Syngenta
Success
1000+  Communities 60,000 Members
17 % Contributions
Hotseat
Read all about it! Newsletters
Awards Innovation and Creativity Efficiency Through Collaboration Effective Facilitation Team
Conferences
Cost avoidance of £18,700 F2F vs. Online 5 Day online Conference (est costs)   Delegates = £100 Venue Hire = £0 Audio – Video = £250 Marketing Materials = £250 Advertisement = £250 Delegate Rate = £0 Event Team Accommodation = £0 Event Team Travel = £0 Speakers Travel = £0 Conference Team (15 days @ £500 per day) = £7,500 (Includes before, during and after) Speakers time (average of 8 speakers) = £4,000 Couriers = £100 Delegate Accommodation = £0 Delegate travel = £0 Total Cost = £12,350 One Day Face to Face Conference (est costs) Delegates = 100 Venue Hire = £2,000 Audio – Video for venue = £2,250 Marketing Materials = £800 Advertisement = £1,500 Delegate Rate @£65 per person = £6,500 Conference Team Accommodation = £600 Conference Team Travel = £400 Speakers Travel = £200 Conference Team (11 days @ £500 per day) = £5,500 (Includes before, during and after) Speakers time (average 2 speakers) = £2,000 Couriers = £300 Delegate Accommodation (est. £40 per person) = £4,000 Delegate travel (est. £50 per person) = £5,000 Total Cost = £31,050
Connections
Benefits Value through saving time Innovations Sharing Good Practice /  avoiding duplication of work Carbon Footprint reduction Keep up to date with current thinking Developing ideas Induction to new roles /  staff development Relationship building
Anecdotes “ The concept of online conferences is a winner, instead of spending hours on a train to sit through various Powerpoint presentations, you access the conference when it’s convenient to you.“ Richard Menhinick, Hart District Council  “ If you find yourself drifting apart from your peers and you have to rely on regional meetings that take place several months apart, then the online community can bring and keep you together – its also great way of staying in touch with industry changes.” Scott Hill-Anderson, West Lothian Council

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Challenges and sucesses of Communities of Practice

  • 1. Communities of Practice for Public Service The challenges and successes September 2010 www.communities.idea.gov.uk
  • 4. Use
  • 9. W O R K C O P Add on
  • 12. Time
  • 13. Batteries Not Included Brand Alkaline Energiser
  • 14. Communities of Practically Everything Jon Harmon Syngenta
  • 16. 1000+ Communities 60,000 Members
  • 19. Read all about it! Newsletters
  • 20. Awards Innovation and Creativity Efficiency Through Collaboration Effective Facilitation Team
  • 22. Cost avoidance of £18,700 F2F vs. Online 5 Day online Conference (est costs) Delegates = £100 Venue Hire = £0 Audio – Video = £250 Marketing Materials = £250 Advertisement = £250 Delegate Rate = £0 Event Team Accommodation = £0 Event Team Travel = £0 Speakers Travel = £0 Conference Team (15 days @ £500 per day) = £7,500 (Includes before, during and after) Speakers time (average of 8 speakers) = £4,000 Couriers = £100 Delegate Accommodation = £0 Delegate travel = £0 Total Cost = £12,350 One Day Face to Face Conference (est costs) Delegates = 100 Venue Hire = £2,000 Audio – Video for venue = £2,250 Marketing Materials = £800 Advertisement = £1,500 Delegate Rate @£65 per person = £6,500 Conference Team Accommodation = £600 Conference Team Travel = £400 Speakers Travel = £200 Conference Team (11 days @ £500 per day) = £5,500 (Includes before, during and after) Speakers time (average 2 speakers) = £2,000 Couriers = £300 Delegate Accommodation (est. £40 per person) = £4,000 Delegate travel (est. £50 per person) = £5,000 Total Cost = £31,050
  • 24. Benefits Value through saving time Innovations Sharing Good Practice / avoiding duplication of work Carbon Footprint reduction Keep up to date with current thinking Developing ideas Induction to new roles / staff development Relationship building
  • 25. Anecdotes “ The concept of online conferences is a winner, instead of spending hours on a train to sit through various Powerpoint presentations, you access the conference when it’s convenient to you.“ Richard Menhinick, Hart District Council  “ If you find yourself drifting apart from your peers and you have to rely on regional meetings that take place several months apart, then the online community can bring and keep you together – its also great way of staying in touch with industry changes.” Scott Hill-Anderson, West Lothian Council