1.
Helping Teams Work 1 of 12
Team Leaders’
Biggest Team
Meeting Mistake
www.create-learning.com

2.
Hello – I’m Mike Cardus of
Create-Learning Team
Building & Leadership. An
expert in creating &
sustaining high
performance teams.
www.create-learning.com

3.
Team Leaders’ Biggest Team Meeting Mistake
Running the Team Meeting
Making Team Decision Through Consensus
Conflict Management Approaches
Handling Team Conflict Through Compromising vs. Consensus-Seeking
Dealing With Difficult Team Members
Dealing With Team Problems
Influence Strategies
Is Your Data Persuasive?
Recognizing Resistance To Your Project
Identifying Reasons People May Resist Your Project
Do’s and Don’ts For Dealing www.create-With learning.Resistance com
To Your Project

4.
www.create-learning.com

5.
The Role of the Team Leader
The team leader has overall responsibility for
making sure the work of the team gets done.
Those responsibilities start before the team
comes together, and continue until the team
has disbanded.
Before
The team leader gets the team started.
During
The team leader keeps the team on track, acts
as the primary point of contact to the rest of
the organization, and works to gain
stakeholder commitment to the project.
After
The team leader ensures that the team’s work
is documented, hands the project off to the
process owner, and debriefs the Project
Sponsor/Champion.
www.create-learning.com

6.
Draft preliminary project charter.
Include:
 Project Description
 Scope
 Goals and measures (indicators)
 Expected business results
 Team members
 Support required
 Expected customer benefits
 Schedule
Plus:
 If required, select team members
 Contact and welcome members to team
 Draft initial agenda for first meeting
 Send out preliminary charter and initial agenda for comment; incorporate
suggestions prior to meeting.
 Establish team meeting logistics.
 Select a proper way to begin the meeting.
 Establish a relationship and expectations with the process owner.
 Do a stakeholder analysis of those you’ve selected as team members.
 Begin to create a list of people outside the team whose support you will need.
www.create-learning.com

7.
Even with all this work….
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8.
Welcome to the Project Team Meeting!
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9.
Solutions?
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10.
Orientation
What am I
doing here?
What are we
doing here?
Resolved
o Purpose
o Team Identity
o Membership
Unresolved
o Disorientation
o Uncertainty
o Fear
www.create-learning.com

11.
Give members the chance to get to know
one another, build trust, voice
expectations and goals, establish
credentials, discuss desired roles, raise
concerns, etc…
This approach is viewed by some as
waste of time instead of a necessary step
in creating high performance. When
teams have problems later, everyone
gets frustrated and things come to a halt.
www.create-learning.com

12.
 In the 1st team meeting, slow down and schedule some ‘get to
know others time’
 Schedule this time in the Agenda. Even if team members know
each other well, STILL make time for it.
Team Leaders need to explain why this team is together;
 Who is part of the team
 What skill sets each individual brings to the team
 Potential roles that each individual will have on the team
 Why this is important, and may have priority over team
members other work
Team Members need to share;
 Who they are and what skills they can offer the team
 What role they feel may be best for them to fill in the project
 Their expectations and goals for the work
 How much time they may be able to offer to the project
www.create-learning.com

13.
It’s unlikely you’ll be able to do
your own Design of Experiment
(DOE) to prove cause and
effect, so take my word for it:
studies have shown that time
spent on teambuilding pays off
in team effectiveness.
Resist the temptation to push
for a lot of task-oriented work
at the initial meeting.
Concentrate on soliciting the
“Voice of the Team” and
establishing the foundation
you’ll need to successfully
complete your Project.
Remember: when it comes to
creating a successful team, its
“pay me now or pay me later.” www.create-learning.com

14.
Team Leaders’ Biggest Team Meeting Mistake
Running the Team Meeting
Making Team Decision Through Consensus
Conflict Management Approaches
Handling Team Conflict Through Compromising vs. Consensus-Seeking
Dealing With Difficult Team Members
Dealing With Team Problems
Influence Strategies
Is Your Data Persuasive?
Recognizing Resistance To Your Project
Identifying Reasons People May Resist Your Project
Do’s and Don’ts For Dealing www.create-With learning.Resistance com
To Your Project

15.
Helping Teams Work 1 of 12
Team Leaders’
Biggest Team
Meeting Mistake
www.create-learning.com