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Team Development Through Employee Experience

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From a team building and team development workshop for health care leadership teams.

Publicado en: Empresariales
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Team Development Through Employee Experience

  1. 1. Value Proposition Statements using data Infrastructure development Mike Cardus :: www.MikeCardus.com
  2. 2. Mike Cardus :: www.MikeCardus.com
  3. 3. 6 word Post-it response: •What are your best hopes for today’s workshop? Mike Cardus :: www.MikeCardus.com
  4. 4. This workshop could improve with more … Hands-on activities Team Building / Teamwork theory Understanding & application to getSETMike Cardus :: www.MikeCardus.com
  5. 5. In a complex system we: 1. start journeys with a general sense of direction but without precise targets. 2. have to be comfortable with what is inherent and unavoidable, uncertainty. 3. need real time feedback, with the flexibility to respond and change quickly. 4. can’t avoid some understanding of theory, which has to act as an enabling constraint on action. 5. are ethically responsible for the unintended consequence of any intervention__ Dave Snowden – Cognitive Edge Mike Cardus :: www.MikeCardus.com
  6. 6. Mike Cardus :: www.MikeCardus.com
  7. 7. “I do not believe that change needs a robust and compelling vision because I do not think that most change efforts have an idea of the endpoint or view until they get there. Also, when you have that clarity of vision it is no longer a change effort, it is a project to accomplish someone’s work. You are better off calling change with a strong vision Project Management, than a change process.” Mike Cardus :: www.MikeCardus.com
  8. 8. Mike Cardus :: www.MikeCardus.com
  9. 9. Team’s current focus is on … Currently I need from this team … Team cohesion Task accomplishment Individual achievement Better understanding of my role Support to meet my goals Listen to my ideas & input Mike Cardus :: www.MikeCardus.com
  10. 10. Task 1.Your team has been asked to create a complete “network” using ALL of the PVC tubes and connectors. Just like any good process – a strong network will have limited gaps. 2.For this activity, no open tubes or connector holes can be left – the structure will be fully enclosed upon itself. This means that each tube will be inserted into two connectors, that each connector will have a tube in each opening, and that the whole structure will be interconnected. 3.Your network design is a “stand alone” structure, so for this activity, you are asked to focus on the task in front of you – other groups are working on the same process with the same pieces. Mike Cardus :: www.MikeCardus.com
  11. 11. Distinctive = unique or different about your team/effort Working Well = what went well, what are you proud of? Small Improvements = how can the team be better? what does that look like? Mike Cardus :: www.MikeCardus.com
  12. 12. Team’s current focus is on … Currently I need from this team … Team cohesion Task accomplishment Individual achievement Better understanding of my role Support to meet my goals Listen to my ideas & input Mike Cardus :: www.MikeCardus.com
  13. 13. Psychological safety is a shared belief that the team is safe for interpersonal risk taking. In psychologically safe teams, team members feel accepted and respected http://en.wikipedia.org/wiki/Psychological_safety Mike Cardus :: www.MikeCardus.com
  14. 14. Teamwork is the reciprocal relationships of a group of individuals, helping each other and themselves to complete a task or project that they could not complete on their own. o What is my role in this team? o How much control / influence will I have in this team? o Will my goals / needs be met by this team? o What will be the level of intimacy in this team? __ Mike Cardus :: www.MikeCardus.com
  15. 15. Mike Cardus :: www.MikeCardus.com
  16. 16. 1 – 10 psych safety … sf team talk Mike Cardus :: www.MikeCardus.com
  17. 17. 6 word Post-it response: •Someone who is not at this workshop asked you what you learned, what do you tell them? Mike Cardus :: www.MikeCardus.com
  18. 18. Mike Cardus :: www.MikeCardus.com
  19. 19. •Construct a compelling vision(?) •Vision must be relevant to the marketplace •Value to org = viability in the marketplace Stratum V: 5yr-10yr CEO or Exec Dir •Integration •Integrate systems into a whole •Value to org = connection as a whole, interface & strategy Stratum IV: 2yr-5yr VP or CEO of small company •Systems •Construct systems to support processes •Value to org = predictability & consistency Stratum III: 1yr-2yr Director •Process •Ensures work gets done •Value to org = accuracy, completeness, timeliness Stratum II: 3mon-1yr Manager •Procedures •Pace & Quality •Value to org = quality Stratum I: 1day-3mos Front Line Mike Cardus :: www.MikeCardus.com
  20. 20. societal progress societal contribution reputation differentiation positioning service quality Complexity High Complexity Low Mike Cardus :: www.MikeCardus.com
  21. 21. For our agency to build capacity and be effective: 1. Where are we currently? i.e. quality, service, positioning, differentiation, reputation 2. How do we know? What evidence of belief can we share? 3. What does the next layer of team capacity look like? How will we know that we are making progress? Mike Cardus :: www.MikeCardus.com
  22. 22. Team’s current focus is on … Currently I need from this team … Team cohesion Task accomplishment Individual achievement Better understanding of my role Support to meet my goals Listen to my ideas & input Mike Cardus :: www.MikeCardus.com
  23. 23. Mike Cardus :: www.MikeCardus.com
  24. 24. 6 word Post-it response: •What would your best funder notice that impressed them about this team’s work? Mike Cardus :: www.MikeCardus.com
  25. 25. Viewing your teamwork through GetSET How good do we need to be to enhance our team capacity through GetSET? 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 – 10 Keep your number private Mike Cardus :: www.MikeCardus.com
  26. 26. Current Average Need to be Average # # Mike Cardus :: www.MikeCardus.com
  27. 27. Each person identify(s): oPersonal behavior you can develop to sustain GetSET team progress oProfessional skill/ behavior you can develop to sustain GetSET progress oTeam skill you can develop to sustain GetSET progressMike Cardus :: www.MikeCardus.com
  28. 28. Table team 3 minutes 1.Choose a partner 2.Share area of improvement 3.Other person offers 2 pieces of feedback 4.You say “Thank you” 5.Repeat with other person Mike Cardus :: www.MikeCardus.com
  29. 29. What is the skill/ behavior you will develop? What is your current status or level of knowledge? What is your next progress step? What do you expect to have happen from that progress step? When and who will you update and share what you learned from that progress step? Mike Cardus :: www.MikeCardus.com
  30. 30. Mike Cardus :: www.MikeCardus.com
  31. 31. Mike Cardus :: www.MikeCardus.com

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