2. Agenda Principles Communication Goals Targeted Communications Social Media & Communications Stories Communications Platform Fundarising Management and Resources Measuring Effectiveness
3. 5 Principles Deeply understand your audience Set Communications Goals Don’t be afraid to try stuff… Measure everything Make changes
11. 11 What residents have told us Over 400 have difficulty reading Over 400 have difficulty writing Almost 1400 have long term health related illness Over 500 have a hearing impairment Over 200 have a learning impairment Over 600 are experiencing mental or emotional distress Almost 400 have a visual impairment Over 300 are wheelchair users Finally almost 1600 have a mobility impairment