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Buzinski 1 Virtual Classroom

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Buzinski 1 Virtual Classroom

  1. 1. Virtual Classroom/Distance Collaboration/Webinar Software Planning and Training Documents CISPI e-learning and Technology Showcase August 19, 2009
  2. 2. Your Facilitator <ul><li>Andy Buzinski </li></ul><ul><li>Assistant Director, Education </li></ul><ul><li>AAAHC, Inc. </li></ul><ul><li>Accreditation Association for Ambulatory Health Care, Inc. </li></ul><ul><li>[email_address] </li></ul>
  3. 3. Thanks! <ul><li>Michael C. Tillmans, Ph.D. </li></ul><ul><li>Meg Kerr, Director, Surveyor Education and Credentialing, AAAHC, Inc. </li></ul><ul><li>Mentors and colleagues </li></ul><ul><li>You! </li></ul>
  4. 4. A Basic Definition <ul><li>The use of specifically-developed software to connect multiple computers via the Internet. </li></ul>
  5. 5. Frame Your Use <ul><li>Virtual Classroom (Class, Instructor, Learner) </li></ul><ul><li>Distance Collaboration (Session, Host, Participant; literature uses Distributed Collaboration) </li></ul><ul><li>Webinar (Session, Presenter, Participant or Attendee; most passive terms) </li></ul><ul><li>Software often leans towards a function. </li></ul>
  6. 6. Typical Success Stories (1 of 3) <ul><li>East Coast sales team members drove up to two hours one-way to attend weekly regional sales planning meeting in order to discuss M&A, create PowerPoint sales presentations, and update Excel status spreadsheets. </li></ul><ul><li>Now, meeting more effectively online, each member has up to four more hours/week to spend on more value-added work. </li></ul>
  7. 7. Typical Success Stories (2 of 3) <ul><li>Corporate procurement function created a series of hands-on virtual classes for a new computer application. </li></ul><ul><li>Recorded a 2 nd “demonstration” version. </li></ul><ul><li>Application is implemented almost without error. New employees have immediate baseline training. </li></ul>
  8. 8. Typical Success Stories (3 of 3) <ul><li>Members of the corporate marketing department routinely fly to 24 N.A. regional sales offices to present new products and their M&A campaigns to and discuss customer-level plans with sales personnel. </li></ul><ul><li>Now, more effective online collaboration sessions reduce total session time. </li></ul><ul><li>Online break-out sessions organized by team to discuss plans by customer. </li></ul>
  9. 9. Interaction “Tools” <ul><li>Live classroom </li></ul><ul><ul><li>Eye contact </li></ul></ul><ul><li>Virtual classroom </li></ul><ul><ul><li>Mark-Up Tools </li></ul></ul>
  10. 10. Quality is a long road <ul><li>One monotone voice + all-text slides + a length too long to be effective = frequency ? </li></ul><ul><li>Any improvement is better than none. </li></ul><ul><li>The terms Virtual Classroom and Distance Collaboration helps focus the goal and the process. </li></ul>
  11. 11. The documents <ul><li>Design and Development Suggestions </li></ul><ul><li>Design of Webinar Host Training </li></ul><ul><li>Standard Slides </li></ul><ul><li>Tips for Attendees </li></ul><ul><li>Tips for Presenters </li></ul>
  12. 12. A missing document
  13. 13. What do you want to do? <ul><li>Large-Group Discussion/Q&A? </li></ul><ul><li>Small-Group Discussion? </li></ul><ul><ul><li>By Topic? </li></ul></ul><ul><ul><li>By Experience level? </li></ul></ul><ul><li>Something else? </li></ul>
  14. 14. <ul><li>Thank you for your time and participation! </li></ul>