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Creating a High
Performance Board
- a new perspective
David Sales
New Understanding…
…Higher Performance
The science
is moving
forward
Bulldozing
Some Myths
1. Brainstorming is the best way to
create new ideas
2. Procrastination is wrong
3. Multi
tasking is
effective
4. Analytical thinkers
are introverts
Personality Attributes
Within a Board Team
Two separate things to focus on…
...and the way we
think
The way we
behave...
ANALYTICAL
Clear thinker
Logical problem solver
Rational
CONCEPTUAL
Intuitive about ideas
Imaginative
Visionary
STRUCTURAL
Practical Thinker
Likes guidelines
Predictable
EXPRESSIVENESS
The outward display of emotions toward
others and the world at large
FLEXIBLITY
Willingness to accommodate the thoughts
and actions of others
ASSERTIVENESS
The degree of energy invested in expressing
thoughts, feelings and beliefsSOCIAL
Intuitive about people
Socially aware
Empathetic
The “Social” Brain
- Interacting with each
other and the wider
organisation
The Social Brain
Status
Certainty
Autonomy
Relatedness
Fairness
Demands of the ‘Social’ Brain
Status
C
Relatedness
Fairness
The Super Computer
Status
Certainty
Autonomy
Relatedness
Fairness
The Organisation The Manager / Leader
Organisations and SCARF
Status
Certainty
Autonomy
Relatedness
Fairness
• Fair pay and rewards
• Clear vision
• Good work practices
• Diversity and inclusion
• Consistent performance management
Leaders and SCARF
Status
Certainty
Autonomy
Relatedness
Fairness
• Equality of debate and involvement
• Team role and direction
• No micro-management
• Team (tribal) culture
• Fair performance management
Conclusions
Boards need to address
the “social brains” of their
colleagues and people in
the organisation
“Social” interactions are a huge trigger
• Their approach is everything
• Their verbal & body language is vital
• Their questions are fundamental
• Their personal impact is immense
• Engagement is personal, not just a KPI
Creating a high performance board

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Creating a high performance board