4. Agenda
• Usability in een (web)project
• Usability in verschillende fasen
• Usability & Conversie
• Optimalisatie
Architecto
-‐
Avans
Hogeschool
|
Usability
|
12
5
Maart
2011
5. Usability in een (web)project
Architecto
-‐
Avans
Hogeschool
|
Usability
|
12
6
Maart
2011
6. Usability -> User Experience
Architecto
-‐
Avans
Hogeschool
|
Usability
|
12
7
Maart
2011
7. User research
Requirements
Definition
Content
Inventory Content Content
Analysis Mapping
Card Sorting
Business Visual Comps
Site Map
Objectives Process / Task Style Guide
User Goals Diagrams
Wireframes
Prototype
Usability Testing
Technology Content
Selection Migration Plan CMS Framework HTML / CSS
Templates
Content Migration
Testing
Launch
Architecto
-‐
Avans
Hogeschool
|
Usability
|
12
8
Maart
2011
8. User research
Card Sorting
User Goals
Usability Testing
Architecto
-‐
Avans
Hogeschool
|
Usability
|
12
9
Maart
2011
9. User Research
User research
Focus Groups
User Goals
• Achterhalen van gebruikersdoelen
(requirements)
• Inspiratie
Informatie architect, informatie analist, business analist, interactie
ontwerper, usability specialist
Architecto
-‐
Avans
Hogeschool
|
Usability
|
12
10
Maart
2011
10. Focus group
• Groep van maximaal 10 mensen
• 1 gespreksleider, 1 notulist (optioneel)
• Stimuleer discussies onderling
• Conan O’Brien: 2:40
http://www.youtube.com/watch?
v=Hvh1MIctsBo
Architecto
-‐
Avans
Hogeschool
|
Usability
|
12
11
Maart
2011
21. Expert Review
Ten Usability Heuristics - Jakob Nielsen
http://www.useit.com/papers/heuristic/
heuristic_list.html
First Principles – Bruce Tognazzini
http://www.asktog.com/basics/
firstPrinciples.html
Architecto
-‐
Avans
Hogeschool
|
Usability
|
12
22
Maart
2011
22. SExpert review "
(simple expert review)
• Wat is dit?
• Wat kan ik hier?
• Waar kan ik heen?
Architecto
-‐
Avans
Hogeschool
|
Usability
|
12
23
Maart
2011