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Let’s do the Math: the ROI of EAM & CMMS
Maintenance vs. Repair
Source: US Department of Energy By simply expending the necessary resources to conduct maintenance activities intended by the equipment designer, equipment life is extended and its reliability is increased.
Source: US Department of Energy In addition to an increase in reliability, dollars are saved over that of a program just using reactive maintenance. Studies indicate that this savings can amount to as much as 12% to 18%.
Source: Kansas State University As a general rule, for every dollar spent on preventive maintenance, you will save at least five dollars in subsequent expenses.
Source: James Piper, P.E. Facilities in which proper HVAC maintenance is completed will use at least 15 to 20 percent less energy than those where systems are allowed to deteriorate.
Extended Lifecycle
Source: UTS Carrier Business Unit Manager On average, if maintenance is kept up every six months on both indoor and outdoor [air conditioning] units it will easily give more than 50% energy efficiency savings…
Source: UTS Carrier Business Unit Manager Without maintenance the performance of the equipment goes down but it uses the same power, so it may give 60T [of cooling] but consumes the same energy as 100T, so the client is losing money, if properly maintained, this would not happen
Entering data
Source: Ohio University  Studies indicate that a well-trained data entry operator will usually make a data entry error once every 300 keystrokes
Source: Copyright 1997-2008 Panko A good general figure for mechanical error rates appears to be about 0.5%.
Mobility saves time
Source: Frank Riso, Motorola Hospitality IT decision makers have made it clear that mobility is no longer an option but a necessity to survive in an increasingly competitive market.
Source: Frank Riso, Motorola Motorola’s hospitality barometer indicates that the mobilization of key applications enables organizations to save or recover a daily average of 44 minutes per employee.
Source: twowayradiosfor.com In fact, if each employee using a two-way radio saves just five minutes per hour each workday, it’s estimated that annual savings for a company with staff of 10 people making average of $12 an hour can hit $21,000 – $42,000 with a staff making an average $18 per person.
Average Time to Find a Document
Source: Edge Systems LLC Whitepaper IDC has estimated that the typical enterprise with 1,000 knowledge workers wastes $2.5 million to $3.5 million per year searching for nonexistent information, failing to find existing information, or recreating information that can't be found.
Source: Edge Systems LLC Whitepaper BAE Systems conducted a study that discovered that 80% of employees waste an average of half an hour per day retrieving information, while 60% are spending an hour or more duplicating the work of others.
Source: Coopers & Lybrand 90% of corporate memory exists on paper.
Source: Coopers & Lybrand Of all the pages that get handled each day in the average office, 90% are merely shuffled.
Source: Coopers & Lybrand The average document gets copied 19 times.
Source: Coopers & Lybrand Companies spend $20 in labor to file a document, $120 in labor to find a misfiled document, and $220 in labor to reproduce a lost document.
Source: Coopers & Lybrand 7.5% of all documents get lost, 3% of the remainder get misfiled.
Source: Coopers & Lybrand Professionals spend 5-15% of their time reading information, but up to 50% looking for it.
Source: Coopers & Lybrand There are over 4 trillion paper documents in the U.S. alone - growing at a rate of 22% per year.
Source: AIIM, Forrester, Star Sec., US Dept Labor A typical employee spends 30% - 40% of his time looking for information locked in e-mail, documents, shared hard disks and filing cabinets.
Source: AIIM, Forrester, Star Sec., US Dept Labor The average document is copied 9 to 11 times
Source: AIIM, Forrester, Star Sec., US Dept Labor Filing costs average $20 per document.
Source: AIIM, Forrester, Star Sec., US Dept Labor When an employee leaves a company 70% of his knowledge walks out the door with him.
Source: AIIM, Forrester, Star Sec., US Dept Labor We are approaching 4 trillion documents being stored by businesses and government agencies.
Source: AIIM, Forrester, Star Sec., US Dept Labor Each four-drawer file cabinet holds an average of 10,000 to 12,000 documents, takes up to 9 square feet of floor space, and costs $1,500 per year.
Source: AIIM, Forrester, Star Sec., US Dept Labor Every 12 filing cabinets require an additional employee to maintain.
Source: AIIM, Forrester, Star Sec., US Dept Labor 18 minutes is the average search time for a document.
Source: AIIM, Forrester, Star Sec., US Dept Labor Each misfiled document costs $125.
Source: AIIM, Forrester, Star Sec., US Dept Labor Each lost document costs $350 to $700.
Source: AIIM, Forrester, Star Sec., US Dept Labor More than 70% of today's businesses would fail within 3 weeks if they suffered a catastrophic loss of paper-based records due to fire or flood.
Source: AIIM, Forrester, Star Sec., US Dept Labor Paper in the average business grows by 22% a year, meaning your paper will double in 3.3 years.
Source: AIIM, Forrester, Star Sec., US Dept Labor 67% of data loss is directly related to user blunders, making them 30 times more menacing than viruses and the leading cause of data loss.
Source: AIIM, Forrester, Star Sec., US Dept Labor At any given time, between 3 and 5 percent of an organization’s files are lost or misplaced.
Source: AIIM, Forrester, Star Sec., US Dept Labor U.S. managers spend an average of 4 weeks a year searching for or waiting on misfiled, mislabelled, untracked, or ‘lost’ papers.
Source: AIIM, Forrester, Star Sec., US Dept Labor Large organizations lose a document every 12 seconds.
How much Time DO Companies spend training
Source: ELDC In the US, training has averaged between 2 and 2.5% of payroll for most of this decade, with leading companies spending as much as 3%.
Source: 2008 Corporate Learning Factbook The average spending per learner of $1,202 is roughly equivalent to last year. Spending varies significantly from industry to industry; the highest spending industry is finance & insurance ($1,061 per learner) and the lowest is retail ($594 per learner).
Knowledge loss & knowledge transfer
Source: Vermont Dept. of Human Resources It is important to capture existing knowledge in order to create smooth transitions and not impede organizational work and processes.... advances in information technology have created new means of knowledge transfer.
Source: Levine & Gilbert, CA at Berkely Knowledge transfer is only valuable when it is integrated into a set of policies for knowledge generation and capture.
Energy costs
Source: EnergyStar On average, America’s 47,000 hotels spend $2,196 per available room each year on energy. This represents about 6 percent of all operating costs.
Source: EnergyStar A 10 percent reduction in energy consumption would have the same financial effect as increasing the average daily room rate (ADR) by $0.62 in limited-service hotels and by $1.35 in full-service hotels.
Source: EnergyStar.gov Studies have shown that commissioning can save a typical 100,000-ft2 hotel 10 to 15 percent of its energy costs, or roughly $20,000 per year.
Source: EPA Buildings in the United States are responsible for 39 percent of US energy consumption in 2005 of that total commercial buildings accounted for 46.3 percent.
Source: EPA Building occupants use 13 percent of the total water consumed in the United States per day. Of that total, 25.6 percent is used by commercial building occupants.
Source: Cadet:Maxi Brochure Energy consumption of HVAC systems in tourism accommodation accounts for about 50%, but including systems for domestic hot water it accounts about 62% of total energy consumption.
Source: The Aberdeen Group With nearly 13%of the average enterprise's spend dedicated to its real estate and facilities costs, the location and business support of locations has a significant impact on financial performance.
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EAM CMMS ROI

  • 1. Let’s do the Math: the ROI of EAM & CMMS
  • 3. Source: US Department of Energy By simply expending the necessary resources to conduct maintenance activities intended by the equipment designer, equipment life is extended and its reliability is increased.
  • 4. Source: US Department of Energy In addition to an increase in reliability, dollars are saved over that of a program just using reactive maintenance. Studies indicate that this savings can amount to as much as 12% to 18%.
  • 5. Source: Kansas State University As a general rule, for every dollar spent on preventive maintenance, you will save at least five dollars in subsequent expenses.
  • 6. Source: James Piper, P.E. Facilities in which proper HVAC maintenance is completed will use at least 15 to 20 percent less energy than those where systems are allowed to deteriorate.
  • 8. Source: UTS Carrier Business Unit Manager On average, if maintenance is kept up every six months on both indoor and outdoor [air conditioning] units it will easily give more than 50% energy efficiency savings…
  • 9. Source: UTS Carrier Business Unit Manager Without maintenance the performance of the equipment goes down but it uses the same power, so it may give 60T [of cooling] but consumes the same energy as 100T, so the client is losing money, if properly maintained, this would not happen
  • 11. Source: Ohio University Studies indicate that a well-trained data entry operator will usually make a data entry error once every 300 keystrokes
  • 12. Source: Copyright 1997-2008 Panko A good general figure for mechanical error rates appears to be about 0.5%.
  • 14. Source: Frank Riso, Motorola Hospitality IT decision makers have made it clear that mobility is no longer an option but a necessity to survive in an increasingly competitive market.
  • 15. Source: Frank Riso, Motorola Motorola’s hospitality barometer indicates that the mobilization of key applications enables organizations to save or recover a daily average of 44 minutes per employee.
  • 16. Source: twowayradiosfor.com In fact, if each employee using a two-way radio saves just five minutes per hour each workday, it’s estimated that annual savings for a company with staff of 10 people making average of $12 an hour can hit $21,000 – $42,000 with a staff making an average $18 per person.
  • 17. Average Time to Find a Document
  • 18. Source: Edge Systems LLC Whitepaper IDC has estimated that the typical enterprise with 1,000 knowledge workers wastes $2.5 million to $3.5 million per year searching for nonexistent information, failing to find existing information, or recreating information that can't be found.
  • 19. Source: Edge Systems LLC Whitepaper BAE Systems conducted a study that discovered that 80% of employees waste an average of half an hour per day retrieving information, while 60% are spending an hour or more duplicating the work of others.
  • 20. Source: Coopers & Lybrand 90% of corporate memory exists on paper.
  • 21. Source: Coopers & Lybrand Of all the pages that get handled each day in the average office, 90% are merely shuffled.
  • 22. Source: Coopers & Lybrand The average document gets copied 19 times.
  • 23. Source: Coopers & Lybrand Companies spend $20 in labor to file a document, $120 in labor to find a misfiled document, and $220 in labor to reproduce a lost document.
  • 24. Source: Coopers & Lybrand 7.5% of all documents get lost, 3% of the remainder get misfiled.
  • 25. Source: Coopers & Lybrand Professionals spend 5-15% of their time reading information, but up to 50% looking for it.
  • 26. Source: Coopers & Lybrand There are over 4 trillion paper documents in the U.S. alone - growing at a rate of 22% per year.
  • 27. Source: AIIM, Forrester, Star Sec., US Dept Labor A typical employee spends 30% - 40% of his time looking for information locked in e-mail, documents, shared hard disks and filing cabinets.
  • 28. Source: AIIM, Forrester, Star Sec., US Dept Labor The average document is copied 9 to 11 times
  • 29. Source: AIIM, Forrester, Star Sec., US Dept Labor Filing costs average $20 per document.
  • 30. Source: AIIM, Forrester, Star Sec., US Dept Labor When an employee leaves a company 70% of his knowledge walks out the door with him.
  • 31. Source: AIIM, Forrester, Star Sec., US Dept Labor We are approaching 4 trillion documents being stored by businesses and government agencies.
  • 32. Source: AIIM, Forrester, Star Sec., US Dept Labor Each four-drawer file cabinet holds an average of 10,000 to 12,000 documents, takes up to 9 square feet of floor space, and costs $1,500 per year.
  • 33. Source: AIIM, Forrester, Star Sec., US Dept Labor Every 12 filing cabinets require an additional employee to maintain.
  • 34. Source: AIIM, Forrester, Star Sec., US Dept Labor 18 minutes is the average search time for a document.
  • 35. Source: AIIM, Forrester, Star Sec., US Dept Labor Each misfiled document costs $125.
  • 36. Source: AIIM, Forrester, Star Sec., US Dept Labor Each lost document costs $350 to $700.
  • 37. Source: AIIM, Forrester, Star Sec., US Dept Labor More than 70% of today's businesses would fail within 3 weeks if they suffered a catastrophic loss of paper-based records due to fire or flood.
  • 38. Source: AIIM, Forrester, Star Sec., US Dept Labor Paper in the average business grows by 22% a year, meaning your paper will double in 3.3 years.
  • 39. Source: AIIM, Forrester, Star Sec., US Dept Labor 67% of data loss is directly related to user blunders, making them 30 times more menacing than viruses and the leading cause of data loss.
  • 40. Source: AIIM, Forrester, Star Sec., US Dept Labor At any given time, between 3 and 5 percent of an organization’s files are lost or misplaced.
  • 41. Source: AIIM, Forrester, Star Sec., US Dept Labor U.S. managers spend an average of 4 weeks a year searching for or waiting on misfiled, mislabelled, untracked, or ‘lost’ papers.
  • 42. Source: AIIM, Forrester, Star Sec., US Dept Labor Large organizations lose a document every 12 seconds.
  • 43. How much Time DO Companies spend training
  • 44. Source: ELDC In the US, training has averaged between 2 and 2.5% of payroll for most of this decade, with leading companies spending as much as 3%.
  • 45. Source: 2008 Corporate Learning Factbook The average spending per learner of $1,202 is roughly equivalent to last year. Spending varies significantly from industry to industry; the highest spending industry is finance & insurance ($1,061 per learner) and the lowest is retail ($594 per learner).
  • 46. Knowledge loss & knowledge transfer
  • 47. Source: Vermont Dept. of Human Resources It is important to capture existing knowledge in order to create smooth transitions and not impede organizational work and processes.... advances in information technology have created new means of knowledge transfer.
  • 48. Source: Levine & Gilbert, CA at Berkely Knowledge transfer is only valuable when it is integrated into a set of policies for knowledge generation and capture.
  • 50. Source: EnergyStar On average, America’s 47,000 hotels spend $2,196 per available room each year on energy. This represents about 6 percent of all operating costs.
  • 51. Source: EnergyStar A 10 percent reduction in energy consumption would have the same financial effect as increasing the average daily room rate (ADR) by $0.62 in limited-service hotels and by $1.35 in full-service hotels.
  • 52. Source: EnergyStar.gov Studies have shown that commissioning can save a typical 100,000-ft2 hotel 10 to 15 percent of its energy costs, or roughly $20,000 per year.
  • 53. Source: EPA Buildings in the United States are responsible for 39 percent of US energy consumption in 2005 of that total commercial buildings accounted for 46.3 percent.
  • 54. Source: EPA Building occupants use 13 percent of the total water consumed in the United States per day. Of that total, 25.6 percent is used by commercial building occupants.
  • 55. Source: Cadet:Maxi Brochure Energy consumption of HVAC systems in tourism accommodation accounts for about 50%, but including systems for domestic hot water it accounts about 62% of total energy consumption.
  • 56. Source: The Aberdeen Group With nearly 13%of the average enterprise's spend dedicated to its real estate and facilities costs, the location and business support of locations has a significant impact on financial performance.