Digital Methodologies and Tools for Innovation • Enabling and Supporting Platforms • The BIVEE Framework • Doc-centred approach (Doc as a Knowledge unit) • Macro-architecture: Knowledge Innovation Factory • Doc Innovation Dependency Map • Semantic-based collaboration – Enterprise Innovation Ontology Federation

1. 1
ICT-based Creativity and
Innovation
--oo--oo--
5. Knowledge Innovation Factory
M.Missikoff
Institute of Sciences and Technologies of Cognition
ISTC-CNR, Rome
(michele.missikoff@cnr.it)
Institute of Cognitive
Sciences and Technologies

2. ToC
• Digital Methodologies and Tools for Innovation
• Enabling and Supporting Platforms
• The BIVEE Framework
• Doc-centred approach (Doc as a Knowledge unit)
• Macro-architecture: Knowledge Innovation
Factory
• Doc Innovation Dependency Map
• Semantic-based collaboration
– Enterprise Innovation Ontology Federation

3. Digital Methodologies and Tools
• The narrow path between rigid prescriptions and
an unguided territories
• Soft Methodologies
– Guidelines and Best practices
– Innovation Patterns
– Shared Innovation Space engagement
• A collection of advanced, flexible, enabling tools
– Collaborative Content Management
– Advanced Semantic KM
– Collaborative workspace management
– Data Analytics, BI, DSS, Simulation, Creative Problem
Solving, ...

4. Innovation Enabling Tools
A first list of relevant classes of tools
• Enterprise Architecture modelling & management
• Doc template & report management
• Monitoring and assessment
• Simulation and What-If tools
• Knowledge representation and management
• Knowledge search and retrieval (knowbots)
• Text mining, Knowledge mining
• Big Data Analytics
• Knowledge and data visualization
• Collaborative work and social computing
• Reasoning engines, Decision Support Systems
• Recommendation Systems, Collaborative Problem Solving
4

5. ... Testing a baseline Environment
Google, a ‘ready made’ environment for
experimenting Collaborative Innovation
• Gdrive
• GDoc
• GForm
• GSheet
• Google+
• Hangouts
And ...
• Trello, for collaborative management

6. Innovation Support Platforms
Besides the listed advanced platforms that can be
used for Innovation Support & Management,
there are focused platforms:
Idea Management
• Ideascale
• Skild
Innovation competency management
• InnoCentive
• OpeniSME
Full lifecycle management
• BIVEE

7. Ideascale
• Cloud-based Open Innovation Platform,
employing the principles and practices of
crowdsourcing
• Network for the development and growth of
ideas
• Supported the Open Government Initiative of
Obama
• Large installation base:
– Non-profit and government organizations, colleges
and universities, small and large enterprises
www.idealscale.com

8. Skild
• Philosophy: competition-based business idea selection
• Online engagement platform
• Collect fresh new perspectives from your employees or
the general public
• Attract people who share your beliefs
• platform and software for running competitions among
different teams proposing different innovative ideas
• Organising auditors
• Tap into the wisdom of the crowd
http://www.skild.com/

9. InnoCentive
• Web-based community matching for scientists
• Research and development challenges managed
within an Open Innovation Platform
• Post your ideas, get feedbacks (Seeker)
• Global network of 375,000+ diverse and creative
thinkers and problem solvers (Solvers)
• Qualified users: Procter & Gable, La Roche, NASA,
Nature, The Economist
www.innocentive.com

10. OpeniSME
• Largest (potentially) platform for competency
searching and partnering (the whole Web)
• Targeted to SMEs
• Searches on publications, tech reports, projects,
etc.
• Manages a dynamic directory of people, teams,
organizations, and their expertise
• Retrieves addresses, contacts, etc.
• EU ongoing project: www.openisme.eu

11. BIVEE
Business Innovation in Virtual
Enterprise Ecosystem

12. BIVEE Philosophy
• Covering the whole Enterprise Innovation Lifecycle
• Highly dynamic teams, evolving in the composition and
competencies, as innovation activities progress
• Knowledge Innovation Factory, as an organization
paradigm
• No defined workflows, but knowledge items to be
completed
• No Knowledge Management skill required (scarcely
available in SMEs): Document-based approach
• Guidelines represented essentially by:
– Templates of Documents to be created
– Dependency constraints (ex. DocB requires DocA to be
completed)
– Articulation of work based on 4 macro-phases: BIVEE Waves

13. Precondition
• Towards a full digital enterprise, all relevant
information is digital (see UDE: Unified Digital
Enterprise, see FInES Research Roadmap)
• Everything is documented, by people for people
• What is not documented does not exist ... !!!
• The enterprise knowledge is captured by a wealth
of document collections (preparatory of KB)
• Documents need to be semantically enriched
• Semantic annotation, tagging:
– document categories
– Knowledge categories (ontologies)
13

14. Innovation Patterns
• Derivation of Design Pattern research
• Reusable solutions to a commonly reoccurring
problem
• Aimed at accelerating both the creation and
adoption of innovations
• Push forward Collections of Innovation
Patterns, to be suggested to innovators, in
different contexts / situations
14

15. Driving Ideas of BIVEE
• A Framework for the support of the whole
Enterprise Innovation Lifecycle (EILC)
• Challenge: protect the freedom of invention
while providing guidance and support to
innovators
• Innovation seen as a collaborative knowledge
building adventure
• Key actors are networked SMEs, operating in an
Open Innovation Ecosystem
• Highly flexible and adaptable framework, to be
used in different production sectors

16. Knowledge Innovation Factory
• Innovators get out of the ‘ivory tower’ of R&D Dept, and
swarm in the whole enterprise, ecosystem
• Innovation permeates the whole enterprise, becoming a
common practice / min state
• Alike the Quality Rooms invented by Toyota, we need to
have the Innovation Rooms, where to meet periodically
to invent, propose, challenge, ...
• Innovation rooms, everywhere in the enterprise, open
to all
• A cultural shift, endorsed by management (and
rewarding system)
16

17. Knowlege Innovation Factory
17
Production Map
Raw
Materials,
Spare Parts
Final
Product
Innovation Map
Raw /
Enabling
Knowledge
New
Operative
KnowldgeBusiness Innovation Space
(intangible
dimension )
(concrete
dimension)
OntoKRBiz
Data
Internal Innovation
triggers
External
Innovation
triggers
Value Production Space

18. KIF Operations
• KIF operates according to BIVEE Innovation Waves
• There are no processes, but Innovation Knowledge
items
– To be achieved: IKO (Innovation Knowledge Objective)
– Already created: IKA (Innovation Knowledge Artefact)
– Dynamic evolution: IKO evolves into IKA that can be later
revised; IKO can be created / deleted in conditions require
• IKO / IKA are connected according to a dependency
network
• The final outcome: InnoBoK, is the union of all the
achieved IKA

19. Open Innovation K-Map
IKA: Released Docs IKO: Planned Docs
Document Dependency Map
{...}
{...} External players’
Docs
{...}
{...}
POND
Inno
BoK
Project progress
frontier
19
today

20. KIF Architecture
• Knowledge Innovation Factory UI, including
Shared Semantic Whiteboeard
• Collaborative Innovation Monitoring and
Management (with dedicated I-KPI)
• Innovation Knowledge Repository (IKR), including
Open Innovation Observatory
• Open Collaborative Space for Creativity and
Innovation
• Enabling Services Platform, to interoperate the
different tools, subsystems, data sources

21. Shared Semantic Whiteboard

22. TheKIFArchitecture
VIF
User Interface
IKR
I-Knowledge
Repositories
MoMa
Monitor&
Management
OCS
Open Collab
Space
Enabling Technology Platform
…
SSWB
OIO
Monitoring Dashboard

23. A Document-centric Approach
• A set of predefined (Document Ontology:
DocOnto):
– Knowledge Items (IKAs), Knowledge Sets
– Templates, to organise IKAs
Represented in a set of
• Structured Docs
• Set of Docs dependencies
• Transformations: state-based semantic
descriptors (e.g., missing parts, achievement
degree, ..)
23

24. Enterprise Doc Categories
• Business Doc: describe the business transaction
documents (invoice, Req for Quotation, Order, ...)
• Actors & Roles Doc: describe the competencies, skills,
and capabilities, useful in value production (Yellow Pg)
• Domain Doc: capture the industry sector (Catalogues,
BoM, ...)
• Process Doc: describe the production process (plan,
build, manange, ...)
• Performance Doc: describe the indicators and the
measuring methods, to keep performance under control
(measurmenet methods, KPIs, ...)
• Report Doc: all the base studies and reports useful for
innovation (technical reports, Feasibility studies, market
analysis, ...) 24

25. Semantic Doc Management
• Semantic Descriptors of Docs are the missing
ring between humans and computers
• InnoDocs give account of entities, phenomena
and manifestations that make sense for
humans (tech experts, business people,
customers and suppliers, etc.)
• We need to make such knowledge fully
available to computers ...

Let’s go semantics with Ontologies
25

26. What is what and Who is who
26

27. The InnOnto Federation
Each ontology is used to define the structures of
corresponding docs, supporting the generation of the
related doc instances
• DocOnto – Document Ontology
• BusOnto – Business Ontology
• DomOnto – Domain Ontologies
• ProcOnto – Process Ontology
• PerfOnto – Performance Ontology
• AROnto – Actors & Roles Ontology
Besides the DocOnto, that defines the structure of the
document, other ontologies contribute to ‘semanticise’
the content, with different points of view.
27

28. Multi-Ontology Doc Annotation
28
OrderNum
5796
GREBECO – Calle Sol, 23 18003 –
Granada (Spain)
Ph. 958203734 Fax. 558282885
Email: info@grebeco.com
Date: 11-08-05
Seller Info
PERMASA Group
Pedro Texeira, 8 28020 – Madrid
Ph. 913301003 Fax. 913301005
Email: info@permasa.es
Tax number: G12345678
Contact: John Smith
Product
Code
Quantity ProdUnitCost(€)
ON229 Wardrobe 49*99 2 78.00
OP328
Sheft unit panel
60*175
1 59.00
OP481 Rear panel 2 20.00
OP873 Bunk bed ladder 1 21.00
OP874
Upper bed for a
youth bedroom
1 65.00
Total(€)
341.00
Buyer Info
Description
AROnto
PerfOnto
DomOnto
Purchase Order
BusOnto

29. InnoBoK Construction
I n f o in t e r n e s
F o n c t i o n s
N i v e a u x
P r é v is io n s d e
v e n t e s
B e s o in s c lie n t s
D é f in ir e t
r é v is e r la
p o lit iq u e q u a lit é
P o lit iq u e d 'a c h a t s e t
d 'a p p r o v is io n n e m e n t s
B u d g e t
D é f in i e t r é v is e r
la p o lit iq u e
d 'e m b a u c h e e t
d 'é q u ip e m e n t
P r é v is io n s d e
c o m m a n d e s
R e v u e d e
d ir e c t io n q u a lit é
F ix e r le s p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n D ir e c t e u r
d e P r o d u c t io n
R é s iv e r le
p la n n in g d e s
r e s s o u r c e s
S t o c k s p r o d u it s
f in is
C a r n e t d e
c o m m a n d e
P la n d 'a c t io n s
q u a lit é
A ju s t e r le s
p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n d e c h a r g e
A ju s t e r le s
r e s s o u r c e s
S t o c k s d e
p iè c e s
C o m m a n d e s
f e r m e s
P la n n in g
o p é r a t io n n e l d e
la q u a lit é
A ju s t e r le s
p a r a m è t r e s à
c o u r t t e r m e
O r d o n n a n c e m e n t
R é s e r v e r d e la
c a p a c it é
C o m m a n d e s
e n r e g is t r é e s
L a n c e r le s
a c t io n s q u a lit é
E n r e g is t r e r le s
E / S d e p iè c e s
L a n c e m e n t
A f f e c t e r le s
r e s s o u r c e s
H = 1 A n n é e ( s )
2 0
P = 6 M o is
H = 6 M o is
3 0
P = 1 M o is
H = 1 M o is
4 0
P = 1 S e m a in e ( s )
T e m p s R é e l
5 0
H = 3 A n n é e ( s )
1 0
P = 1 A n n é e ( s )
I n f o e x t e r n e sG é r e r la Q u a lit é
G Q
G é r e r le s
P r o d u it s
G P
P la n if ie r
P L
G é r e r le s
R e s s o u r c e s
G R
Y D -
M H G1 7 / 0 9 / 2 0 0 01G r ille G lo b a leS G Q 3 -
6 V 2
A n a l y s t eD a t e d e C r é a t i o nV e r s i o nP h a s eN o m G r i l l eE t u d e
I M A G I M
P r é v is io n s d e
v e n t e s
B e s o in s c lie n t s
D é f in ir e t
r é v is e r la
p o lit iq u e q u a lit é
P o lit iq u e d 'a c h a t s e t
d 'a p p r o v is io n n e m e n t s
B u d g e t
D é f in i e t r é v is e r
la p o lit iq u e
d 'e m b a u c h e e t
d 'é q u ip e m e n t
P r é v is io n s d e
c o m m a n d e s
R e v u e d e
d ir e c t io n q u a lit é
F ix e r le s p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n D ir e c t e u r
d e P r o d u c t io n
R é s iv e r le
p la n n in g d e s
r e s s o u r c e s
S t o c k s p r o d u it s
f in is
C a r n e t d e
c o m m a n d e
P la n d 'a c t io n s
q u a lit é
A ju s t e r le s
p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n d e c h a r g e
A ju s t e r le s
r e s s o u r c e s
S t o c k s d e
p iè c e s
C o m m a n d e s
f e r m e s
P la n n in g
o p é r a t io n n e l d e
la q u a lit é
A ju s t e r le s
p a r a m è t r e s à
c o u r t t e r m e
O r d o n n a n c e m e n t
R é s e r v e r d e la
c a p a c it é
C o m m a n d e s
e n r e g is t r é e s
L a n c e r le s
a c t io n s q u a lit é
E n r e g is t r e r le s
E / S d e p iè c e s
L a n c e m e n t
A f f e c t e r le s
r e s s o u r c e s
I n f o in t e r n e s
F o n c t i o n s
N i v e a u x
P r é v is io n s d e
v e n t e s
B e s o in s c lie n t s
D é f in ir e t
r é v is e r la
p o lit iq u e q u a lit é
P o lit iq u e d 'a c h a t s e t
d 'a p p r o v is io n n e m e n t s
B u d g e t
D é f in i e t r é v is e r
la p o lit iq u e
d 'e m b a u c h e e t
d 'é q u ip e m e n t
P r é v is io n s d e
c o m m a n d e s
R e v u e d e
d ir e c t io n q u a lit é
F ix e r le s p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n D ir e c t e u r
d e P r o d u c t io n
R é s iv e r le
p la n n in g d e s
r e s s o u r c e s
S t o c k s p r o d u it s
f in is
C a r n e t d e
c o m m a n d e
P la n d 'a c t io n s
q u a lit é
A ju s t e r le s
p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n d e c h a r g e
A ju s t e r le s
r e s s o u r c e s
S t o c k s d e
p iè c e s
C o m m a n d e s
f e r m e s
P la n n in g
o p é r a t io n n e l d e
la q u a lit é
A ju s t e r le s
p a r a m è t r e s à
c o u r t t e r m e
O r d o n n a n c e m e n t
R é s e r v e r d e la
c a p a c it é
C o m m a n d e s
e n r e g is t r é e s
L a n c e r le s
a c t io n s q u a lit é
E n r e g is t r e r le s
E / S d e p iè c e s
L a n c e m e n t
A f f e c t e r le s
r e s s o u r c e s
H = 1 A n n é e ( s )
2 0
P = 6 M o is
H = 6 M o is
3 0
P = 1 M o is
H = 1 M o is
4 0
P = 1 S e m a in e ( s )
T e m p s R é e l
5 0
H = 3 A n n é e ( s )
1 0
P = 1 A n n é e ( s )
I n f o e x t e r n e sG é r e r la Q u a lit é
G Q
G é r e r le s
P r o d u it s
G P
P la n if ie r
P L
G é r e r le s
R e s s o u r c e s
G R
Y D -
M H G1 7 / 0 9 / 2 0 0 01G r ille G lo b a leS G Q 3 -
6 V 2
A n a l y s t eD a t e d e C r é a t i o nV e r s i o nP h a s eN o m G r i l l eE t u d e
I M A G I M
P r é v is io n s d e
v e n t e s
B e s o in s c lie n t s
D é f in ir e t
r é v is e r la
p o lit iq u e q u a lit é
P o lit iq u e d 'a c h a t s e t
d 'a p p r o v is io n n e m e n t s
B u d g e t
D é f in i e t r é v is e r
la p o lit iq u e
d 'e m b a u c h e e t
d 'é q u ip e m e n t
P r é v is io n s d e
c o m m a n d e s
R e v u e d e
d ir e c t io n q u a lit é
F ix e r le s p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n D ir e c t e u r
d e P r o d u c t io n
R é s iv e r le
p la n n in g d e s
r e s s o u r c e s
S t o c k s p r o d u it s
f in is
C a r n e t d e
c o m m a n d e
P la n d 'a c t io n s
q u a lit é
A ju s t e r le s
p a r a m è t r e s
d 'a p p r o v is io n n e m e n t s
P la n d e c h a r g e
A ju s t e r le s
r e s s o u r c e s
S t o c k s d e
p iè c e s
C o m m a n d e s
f e r m e s
P la n n in g
o p é r a t io n n e l d e
la q u a lit é
A ju s t e r le s
p a r a m è t r e s à
c o u r t t e r m e
O r d o n n a n c e m e n t
R é s e r v e r d e la
c a p a c it é
C o m m a n d e s
e n r e g is t r é e s
L a n c e r le s
a c t io n s q u a lit é
E n r e g is t r e r le s
E / S d e p iè c e s
L a n c e m e n t
A f f e c t e r le s
r e s s o u r c e s
• A Complex Object, that is progressively built
during the Innovation Project
Creativity Feasibility Prototyping Engineering

30. KIF in Action
30
Whiteboard
Diary
Doc Network
W1 W2 W3 W4
DocOnto DomOnto
BusOnto
PerfOnto
!
Idea
AROnto ProcOnto
Final
InnoBoK
Video: www.youtube.com/watch?v=yogYkf-wRKQ
Innovation
Teams
Next: 6/6.OpenInnov-Conclsion