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HUNGRY FORTECHNOLOGY
5 Ways
to Boost
Restaurant Sales
and Enhance the
Dining Experience
MISSIONRS
2www.MissionRS.com
Technology has dramaticallychanged how we live our day-to-day lives;
therefore, it’s no surprise that h...
Manage rewards programs
Process pick-up and delivery orders
Take reservations
Provide digital menus and
nutritional inform...
www.MissionRS.com 4
Eating with Entertainment
Technology has added a whole new dimension to the dining experience – entert...
www.MissionRS.com 5
No More Dining Delays
Tabletop tablets and smartphone apps now allow guests to order and pay their bil...
More than 36,000
restaurants around the globe
are customers of OpenTable.4
www.MissionRS.com 6
From One-Time Guest
to Regu...
www.MissionRS.com 7
EngageYour Customers
Outside the Restaurant
Engaging your customers shows that you care about them bey...
73%
of restaurants
are planning to
upgrade their
technology
within the year.5
www.MissionRS.com 8
Time to Invest in Techno...
9www.MissionRS.com
MISSIONRS
About Mission Restaurant Supply
Paul Luis Christina Sandy Joel
Visit Our Online Store
1-877-6...
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5 Ways to Boost Restaurant Sales and Enhance the Dining Experience

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Technology has dramatically changed how we live our day-to-day lives; therefore, it’s no surprise that high-tech innovations are revolutionizing the restaurant industry as well.

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5 Ways to Boost Restaurant Sales and Enhance the Dining Experience

  1. 1. HUNGRY FORTECHNOLOGY 5 Ways to Boost Restaurant Sales and Enhance the Dining Experience MISSIONRS
  2. 2. 2www.MissionRS.com Technology has dramaticallychanged how we live our day-to-day lives; therefore, it’s no surprise that high-tech innovations are revolutionizing the restaurant industry as well. Digital capabilities help restaurant owners attract customers, enhance the dining experience, lower overhead costs, and gather priceless data about their customers. Here are some compelling statistics from the National Restaurant Association that show why it is so important to integrate technology into your operation:1 Read on to discover five ways you can use technology to boost your sales and enhance the dining experience. 8 in10 consumers agree that it enhances convenience 7 in10 people say it speeds up service and increases order accuracy 1/3of survey respondents indicated it compels them to choose one restaurant over another and prompts them to order takeout and delivery more often 45%of customers say that it makes interacting with restaurants more fun
  3. 3. Manage rewards programs Process pick-up and delivery orders Take reservations Provide digital menus and nutritional information Make it easy for customers to find the nearest location www.MissionRS.com 3 Apps Look Appetizing It seems there is an app for just about everything these days. Apps provide convenience to guests and help restaurants run smoothly. Restaurants are teaming up with popular apps and even creating their own custom apps to: would use that feature if it is offered2 of restaurant visitors have made a reservation online41% 63%
  4. 4. www.MissionRS.com 4 Eating with Entertainment Technology has added a whole new dimension to the dining experience – entertainment! Tabletop tablets offer games, music, digital versions of newspapers, and more. Here are just a few benefits these devices provide: • Keep guests in their seats longer, spending more money • Occupy children while waiting for food • Connect guests within the restaurant for a truly social experience • Provide an opportunity for families to interact and play together Who’s using them? • Chili’s • Olive Garden • Red Robin • UNO Pizzeria • And more!
  5. 5. www.MissionRS.com 5 No More Dining Delays Tabletop tablets and smartphone apps now allow guests to order and pay their bill when they are ready with a few simple clicks. Research shows these digital devices have a broad impact on the diner experience leading to: • Improved guest satisfaction • Higher tips for servers • Increased check values • Reduced wait time for food and bill • Real-time customer reviews 98% of people who have paid a restaurant bill on a mobile phone say they are likely to do so again.3 98%
  6. 6. More than 36,000 restaurants around the globe are customers of OpenTable.4 www.MissionRS.com 6 From One-Time Guest to Regular In the rapidly evolving world of consumer expectations, personalized engagement and interaction is key to building loyalty. Innovations such as OpenTable allow restaurants to keep notes about every guest. Servers can know when a vegetarian is seated in their section, be reminded of what they like to drink, and look up notes on past orders. Guests who feel genuinely valued become repeat customers. With technology like OpenTable, CityEats, and Resy, restaurants now have the tools they need to ensure the highest level of customer satisfaction.
  7. 7. www.MissionRS.com 7 EngageYour Customers Outside the Restaurant Engaging your customers shows that you care about them beyond their dining experience. Guests are more inclined to visit your restaurant as a result of regular interactions. These tech-centered innovations can help keep you top-of- mind with your diners: • Add online access to your rewards program, allowing diners to view points and rewards accumulated • Send out special deals and coupons • Host social media contests to win gift cards and other prizes • Ask for feedback and reviews • Hold photo contests through social media
  8. 8. 73% of restaurants are planning to upgrade their technology within the year.5 www.MissionRS.com 8 Time to Invest in Technology? Thinking of adding or upgrading the technology in your restaurant? You are not alone! In fact, 73% of restaurants are planning to upgrade their technology within the year.5 With one in four consumers saying that they consider options like smartphone apps, tablets, ordering kiosks and free Wi-Fi when choosing a restaurant1 , there is no time to wait. Stay ahead of your competition, boost your sales and ensure the best dining experience possible by leveraging these technology trends in your restaurant today.
  9. 9. 9www.MissionRS.com MISSIONRS About Mission Restaurant Supply Paul Luis Christina Sandy Joel Visit Our Online Store 1-877-693-0951 Learn more about our history and why we value partnershipsMissionRS is committed to helping you stay up-to-date on the latest industry trends, and providing you with the information that you need to keep up with them. MissionRS is known nationwide for our dedication to extraordinary customer service, a family-like atmosphere, and strong commitment to the industry. Our team is comprised of restaurant supply and equipment experts that are focused on our customer success. Long term relationships and customers have helped us grow, and we’re committed to continuing that personal service. From our website to our stores to our team, we aim to provide the best. We look forward to serving your supply needs, The MissionRS.com Team Sources: 1 http://www.slideshare.net/SimonFoster18/technologytrends2016 2 http://www.restaurant.org/Restaurant/media/Restaurant/SiteImages/ News%20and%20Research/Tablet_Graphic_print.jpg 3 http://foodtechconnect.com/2014/05/16/infographic-restaurants-mobile- payment-marketing-adoption-trends/ 4 http://files.shareholder.com/downloads/ABEA-4SW9EX/0x0x394755/ ed27a649-cf4e-401f-af22-b724c184608a/OpenTable_Fast_Facts.pdf 5 https://pos.toasttab.com/blog/restaurant-industry-report-restaurant- technology

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