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Performance Coaching
What is PEAK PERFORMANCE




It’s a state of mind with complete control on emotions
  which enables a person to unleash his full potential
Why do we need to PERFORM at our PEAK?



 In today’s fiercely competitive world one needs to
perform better on consistent basis in all the areas of
 life. Performance Coaching helps you get the best
       out of yourself as well as your employees
A Challenge

       Please write a One Sentence
               Definition of
     COACHING and COUNSELING.
Definitions
   Coaching: A directive process by a manager
       to train and orient an employee to the
     realities of the workplace and to help the
      employee remove barriers to optimum
                  work performance.

     Counseling: A supportive process by a
     manager to help an employee define and
      work through personal problems that
              affect job performance.
Opportunities for Counseling

    Emotional outbursts.
    Tardiness or absences.
      Erratic behavior.
Opportunities for Coaching

  Appearing unmotivated.
  Excessive errors.
  Missing deadlines.
  Falling below standards.
  Displaying need to fine-tune skills.
Benefits of Coaching
   Coaching is the most effective way to
     develop your employees.
   Coaching is the key to managing
     multiple priorities.
   Coaching leads to improved employee
     performance, which leads to increased
     productivity and bottom-line results.
   Coaching increases employees’ self-
     esteem and job satisfaction.
15
IN
                                                     E R
                                                    W
                                                  PO OR         G
                                               EM             IN
                                                           IT
                                                         M
                                                       LI

                   r
               i ou e     t
             av ag ce men
          eh gu ran on
       • B an a       r                                                      TS
           L pe nvi
          • p e                                                          H
                    l                                                   G
           • A ica             /                                      O
                                                                       U
              ys             FS S                                TH
            h               E E                                                                    S
         •P              LI U          E L                                                        N
                                      B A                                                     O
                                        V                                                  TI
                                                                                       O
  EN                                                                              EM
SE                                             C
                                                   ES
                                           N
                                      TA
                                  S
                              M
                          U
                      C                                                                   R
                    IR                                                               O
                                                                                      U
                C                                                                  I
                                                                                  V
                                                             S                A
                                                       B
                                                           IT            EH
                                                   A                    B
                                               H


        EEN
Coaching contract




• Agree length of session
• Number and purpose of sessions
• Confidentiality
• Level of support
• Advice or not
• Environment
• Contact between sessions and review
GROW steps



G – GOAL: What do you want?
R – REALITY: What is happening now?
O – OPTIONS: What could you do?
W – WILL: What will you do?
The GROW model


                                                    REALITY
GOAL                                                What is happening now that tells
What do you want to move forward on…?               you…? Describe the current
What can we achieve in the time                     situation… What made you realise
available…? What would be the most                  that you need to do something
helpful thing for you to take away  G   R O         different?
from this session?

                              T               W        OPTIONS
                                                       What could you do to move
 TOPIC
                                                       yourself just one step forward…?
 Tell me about…
                                                       What are your options…? How
 What would you like to
                                                       far towards your objective will
 think/talk about…?
                                                       that take you…?
 Give me a flavour in a few
 short sentences...

                                                  WILL
                                                  What will you do next…?
                                                  How, when, with whom…?
                                                  What do you need from me?
How Do You Get to an Action Plan?

1. Situation
   –   What do I see happening?
   –   What circumstances activated this engagement?
2. Responsibility
   –   How have I contributed to what is happening?
   –   What is my part in it?
3. Consequences
   –   What is likely to happen if the issue(s) are not addressed?
   –   What natural consequences are apt to occur?
4. Goals
   What goals would I like to accomplish with this action plan?

                                                         (Contd…)
How Do You Get to an Action Plan?
5. Changes
   • What old habits/behaviors do I want to change or eliminate?
   • What new ones do I want to develop?
6. Timeline
   What is a realistic schedule that will allow for the desired growth?
7. Action Plan
   What strategies and activities can I use to reach my goals?
8. Resources
   – What strengths can I draw on to meet my goals?
   – Which people can I ask for assistance?
9. Cautions
   – What pitfalls do I need to guard against that might interfere
     with meeting my goals?
10. Measurements
   How will I know I have reached my goals?
4 – Step Performance Coaching Model

1. Identify Needs
   –    Personal – thoughts attitude, behaviour
   –    Organisational – skills, time, team, targets
2. Goal Setting
   –    SMART
   –    Strategies – no of sessions, evidence of outcome,
        measurement
3. Process
   –    Techniques – Questions, Metaphors, Neuro-Structuring,
        Nlp, Nhr, Dhe, Psycho-Cybernetics, Hypnosis, healing
        code
   –    Remove blockages, Build Belief
4. Confirm Change
   Check evidence, Reflect, Continuous Improvement
Program Objectives (1 of 2)


        Identify specific ways to build a coaching
         atmosphere.
        Understand the importance of the
         communication, participation, and good work
         climate factors of coaching to improve your
         impact and effectiveness as a team leader.
        Discover techniques for introducing critical
         coaching aspects into your management style.
Program Objectives (2 of 2)


        Develop motivation and communication
         skills that support your role as a coach.
        Assess your present coaching style and its
         strengths and weaknesses.
        Utilize coaching steps to create a work
         climate in which excellence becomes the
         norm with your employees.
Thank You and feel free to contact for more
                 details
Centre for
          Excellence in Performance

Write to: B /801, Samudra Complex, Off C G Road,
        Navrangpura, Ahmedabad-380 009
  Email to: : advancedlearningskills@gmail.com
               Call: +91 9327114164
                     Blog;
    http://www.MithileshChudgar.co.in



                   HEURSTDO MYWS

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Performance coaching

  • 2. What is PEAK PERFORMANCE It’s a state of mind with complete control on emotions which enables a person to unleash his full potential
  • 3. Why do we need to PERFORM at our PEAK? In today’s fiercely competitive world one needs to perform better on consistent basis in all the areas of life. Performance Coaching helps you get the best out of yourself as well as your employees
  • 4. A Challenge Please write a One Sentence Definition of COACHING and COUNSELING.
  • 5. Definitions Coaching: A directive process by a manager to train and orient an employee to the realities of the workplace and to help the employee remove barriers to optimum work performance. Counseling: A supportive process by a manager to help an employee define and work through personal problems that affect job performance.
  • 6. Opportunities for Counseling Emotional outbursts. Tardiness or absences. Erratic behavior.
  • 7. Opportunities for Coaching Appearing unmotivated. Excessive errors. Missing deadlines. Falling below standards. Displaying need to fine-tune skills.
  • 8. Benefits of Coaching  Coaching is the most effective way to develop your employees.  Coaching is the key to managing multiple priorities.  Coaching leads to improved employee performance, which leads to increased productivity and bottom-line results.  Coaching increases employees’ self- esteem and job satisfaction.
  • 9. 15
  • 10. IN E R W PO OR G EM IN IT M LI r i ou e t av ag ce men eh gu ran on • B an a r TS L pe nvi • p e H l G • A ica / O U ys FS S TH h E E S •P LI U E L N B A O V TI O EN EM SE C ES N TA S M U C R IR O U C I V S A B IT EH A B H EEN
  • 11. Coaching contract • Agree length of session • Number and purpose of sessions • Confidentiality • Level of support • Advice or not • Environment • Contact between sessions and review
  • 12. GROW steps G – GOAL: What do you want? R – REALITY: What is happening now? O – OPTIONS: What could you do? W – WILL: What will you do?
  • 13. The GROW model REALITY GOAL What is happening now that tells What do you want to move forward on…? you…? Describe the current What can we achieve in the time situation… What made you realise available…? What would be the most that you need to do something helpful thing for you to take away G R O different? from this session? T W OPTIONS What could you do to move TOPIC yourself just one step forward…? Tell me about… What are your options…? How What would you like to far towards your objective will think/talk about…? that take you…? Give me a flavour in a few short sentences... WILL What will you do next…? How, when, with whom…? What do you need from me?
  • 14. How Do You Get to an Action Plan? 1. Situation – What do I see happening? – What circumstances activated this engagement? 2. Responsibility – How have I contributed to what is happening? – What is my part in it? 3. Consequences – What is likely to happen if the issue(s) are not addressed? – What natural consequences are apt to occur? 4. Goals What goals would I like to accomplish with this action plan? (Contd…)
  • 15. How Do You Get to an Action Plan? 5. Changes • What old habits/behaviors do I want to change or eliminate? • What new ones do I want to develop? 6. Timeline What is a realistic schedule that will allow for the desired growth? 7. Action Plan What strategies and activities can I use to reach my goals? 8. Resources – What strengths can I draw on to meet my goals? – Which people can I ask for assistance? 9. Cautions – What pitfalls do I need to guard against that might interfere with meeting my goals? 10. Measurements How will I know I have reached my goals?
  • 16. 4 – Step Performance Coaching Model 1. Identify Needs – Personal – thoughts attitude, behaviour – Organisational – skills, time, team, targets 2. Goal Setting – SMART – Strategies – no of sessions, evidence of outcome, measurement 3. Process – Techniques – Questions, Metaphors, Neuro-Structuring, Nlp, Nhr, Dhe, Psycho-Cybernetics, Hypnosis, healing code – Remove blockages, Build Belief 4. Confirm Change Check evidence, Reflect, Continuous Improvement
  • 17. Program Objectives (1 of 2)  Identify specific ways to build a coaching atmosphere.  Understand the importance of the communication, participation, and good work climate factors of coaching to improve your impact and effectiveness as a team leader.  Discover techniques for introducing critical coaching aspects into your management style.
  • 18. Program Objectives (2 of 2)  Develop motivation and communication skills that support your role as a coach.  Assess your present coaching style and its strengths and weaknesses.  Utilize coaching steps to create a work climate in which excellence becomes the norm with your employees.
  • 19. Thank You and feel free to contact for more details
  • 20. Centre for Excellence in Performance Write to: B /801, Samudra Complex, Off C G Road, Navrangpura, Ahmedabad-380 009 Email to: : advancedlearningskills@gmail.com Call: +91 9327114164 Blog; http://www.MithileshChudgar.co.in HEURSTDO MYWS