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The Perfect Trip 
#perfecttrip
Mithun Dhar 
@mithund | mithun.dhar@concur.com 
Evangelism & Marketing
3 
The old world of T&E … 
…can be the picture of inefficiency. 
Mgr. 
Approval 
Pay 
Invoices 
Pay 
Employee 
AP 
Review 
Expense 
Report 
Book 
Flight 
Book 
Hotel 
Other 
Purchases 
Rent 
Car 
Track 
Receipts 
Copy 
Receipts 
Send to 
AP 
AP 
Approval 
Pay 
Card 
Reporting
Seattle Technical Forum-Insights of Travel
Seattle Technical Forum-Insights of Travel
Integrated Travel & Expense
7 
Industry Leader in T&E Management 
25% Growth 
year over year 
Process > $50 billion 
in travel spend a year 
20,000 Companies 
in 190+ countries 
25 million Users 
worldwide
WHAT’S THE 
OPPORTUNITY 
FOR YOU
Opportunity… 
Source: www.ustravel.org
 Traffic, TSA lines, meeting time/arrival 
 Delays, cancellations, re-bookings 
 Info: terminal, rental car gas, getting around 
 Airline seats & hotel room types 
 Receipts, expense reports, cash 
 International: visas, voice & data plans 
 Complex itinerary planning & booking 
 Communication & networking
So, where are all the 
business travel apps?
The Concur Platform 
New Suite of 
Products 
Open 
Platform 
App 
Center 
The Perfect Trip Fund
The Concur Platform – Core components 
http://developer.cocur.com
Insights
15 
Metrics for a Busy Day 
Over a 1,000,000 users log into Concur 
Users book over 120,000 trips 
Users submit 300,000 expense reports 
We archive 170,000,000+ records 
We send about $ 52M+ to banks daily
16 
Wouldn’t It Be Cool to… 
Access the data of 20,000 Companies and 25M 
Travelers 
Target the business traveler & the company 
Build unique solutions 
Get new Lead referrals 
Delight your Customers
FREQUENCY: 
5+Trips 
Annually 
LENGTH: 
4 Days 
SPEND: 
$5,600 
DESTINATION: 
89% 
domestic 
METHOD: 
2/3 by 
plane 
Business Traveler Persona 
59% Male 
38 Y/O 
71% College-Edu
Robust Data on 25 Million Travelers
19
20 
$50 Billion in spend
43 Million Expense Transactions in 194 Countries 
1,318,793 
100K+ Expense Transactions 
1-100K Expense Transactions 
No presence 
33,334,940 
696,541 
1,723,112 
967,725 
731,844 
198,462 570,680 
311,586 
228,423 
372,862 
368,386 
296,806 
301,643 
217,423 
165,554 
178,102 
185,118 (Hong Kong) 
113,524 
124,510 
126,706 
118,254
What it means 
for YOU
Two Part Value Proposition
The Concur Platform 
New Suite of 
Products 
Open 
Platform 
App 
Center 
The Perfect Trip Fund
Enterprise and Consumer Apps 
Apps For Me 
Apps for people to make travel 
better and make expense 
reports go away! 
Apps for My Company 
Tools that help across travel, IT, 
compliance, finance, sales, 
and more!
Developer Experience 
developer.concur.com
Itinerary 
Concur 
25M 
TripIt 
9M 
SEGMENTS 
Air 
Car 
Hotel 
Dining 
Ride 
Rail 
Parking 
DETAILS 
Policy Violations 
Status 
Form of Payment 
Record Locator 
Pick up Location 
Loyalty Program
Insights Web Service 
Rail Airplane Transport Hotel Food Airplane
Concur App Center
30 
Call To Action… 
Imagine 
Explore: 
developer.concur.com 
Get in touch 
- Evangelists 
- evangelism@concur.com 
Innovate 
Develop & Certify the 
App 
Integrate 
Launch 
25 M Customers 
20 K Enterprises 
Opportunity
A VISION YOU 
CAN BUILD ON
The 
Perfect Trip Fund
Itinerary 
Expense 
Invoice 
Other 
APPLICATIONS 
25M 
20K 
TRAVELERS 
CUSTOMERS
Send email to: 
Mithun.dhar@concur.com 
To be entered into a raffle.
The Perfect Trip 
#perfecttrip
Seattle Technical Forum-Insights of Travel
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Seattle Technical Forum-Insights of Travel

  • 1. The Perfect Trip #perfecttrip
  • 2. Mithun Dhar @mithund | mithun.dhar@concur.com Evangelism & Marketing
  • 3. 3 The old world of T&E … …can be the picture of inefficiency. Mgr. Approval Pay Invoices Pay Employee AP Review Expense Report Book Flight Book Hotel Other Purchases Rent Car Track Receipts Copy Receipts Send to AP AP Approval Pay Card Reporting
  • 7. 7 Industry Leader in T&E Management 25% Growth year over year Process > $50 billion in travel spend a year 20,000 Companies in 190+ countries 25 million Users worldwide
  • 10.  Traffic, TSA lines, meeting time/arrival  Delays, cancellations, re-bookings  Info: terminal, rental car gas, getting around  Airline seats & hotel room types  Receipts, expense reports, cash  International: visas, voice & data plans  Complex itinerary planning & booking  Communication & networking
  • 11. So, where are all the business travel apps?
  • 12. The Concur Platform New Suite of Products Open Platform App Center The Perfect Trip Fund
  • 13. The Concur Platform – Core components http://developer.cocur.com
  • 15. 15 Metrics for a Busy Day Over a 1,000,000 users log into Concur Users book over 120,000 trips Users submit 300,000 expense reports We archive 170,000,000+ records We send about $ 52M+ to banks daily
  • 16. 16 Wouldn’t It Be Cool to… Access the data of 20,000 Companies and 25M Travelers Target the business traveler & the company Build unique solutions Get new Lead referrals Delight your Customers
  • 17. FREQUENCY: 5+Trips Annually LENGTH: 4 Days SPEND: $5,600 DESTINATION: 89% domestic METHOD: 2/3 by plane Business Traveler Persona 59% Male 38 Y/O 71% College-Edu
  • 18. Robust Data on 25 Million Travelers
  • 19. 19
  • 20. 20 $50 Billion in spend
  • 21. 43 Million Expense Transactions in 194 Countries 1,318,793 100K+ Expense Transactions 1-100K Expense Transactions No presence 33,334,940 696,541 1,723,112 967,725 731,844 198,462 570,680 311,586 228,423 372,862 368,386 296,806 301,643 217,423 165,554 178,102 185,118 (Hong Kong) 113,524 124,510 126,706 118,254
  • 22. What it means for YOU
  • 23. Two Part Value Proposition
  • 24. The Concur Platform New Suite of Products Open Platform App Center The Perfect Trip Fund
  • 25. Enterprise and Consumer Apps Apps For Me Apps for people to make travel better and make expense reports go away! Apps for My Company Tools that help across travel, IT, compliance, finance, sales, and more!
  • 27. Itinerary Concur 25M TripIt 9M SEGMENTS Air Car Hotel Dining Ride Rail Parking DETAILS Policy Violations Status Form of Payment Record Locator Pick up Location Loyalty Program
  • 28. Insights Web Service Rail Airplane Transport Hotel Food Airplane
  • 30. 30 Call To Action… Imagine Explore: developer.concur.com Get in touch - Evangelists - evangelism@concur.com Innovate Develop & Certify the App Integrate Launch 25 M Customers 20 K Enterprises Opportunity
  • 31. A VISION YOU CAN BUILD ON
  • 33. Itinerary Expense Invoice Other APPLICATIONS 25M 20K TRAVELERS CUSTOMERS
  • 34. Send email to: Mithun.dhar@concur.com To be entered into a raffle.
  • 35. The Perfect Trip #perfecttrip

Notas del editor

  1. How many of you book your own travel when you are travelling on business? Great! So this process diagram here makes a lot of sense to you then. Business travel is the epitome of time sink! It’s inundated with inefficiencies from planning to travelling to getting reimbursed.
  2. Core APIs Travel & Expense – primetime ready Insights & Invoice – In Alpha production
  3. Just savor the information on this slide for a minute. That’s a LOT of data! In fact, we release what is called as a Spend Report every year. Go ahead and download that to get lots of good information on what business travelers are spending on.
  4. Tale a peek at our developer portal and brainstorm on ideas. We are happy to work with you to define a scenario. Once the scenario is defined, scope the project and sign agreements. This will ensure we have a plan to help you succeed. Develop the app and submit for certification. There are some guidelines that we publish around user experience and usage of our APIs, all of this information is available on our developer portal. Once certified we will launch it and follow the Go To Market plan. Note: Message about App Center but not all apps will be listed in the App Center.