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What can a managed service 
offer you that nothing else can?
Each process improves the next one 
With every process managed under one service, improvements are built on at every stage. All-inclusive 
Service 
Efficiency 
Cost 
Risk 
service = lower costs = efficient processes = mitigated risks. 
Supply Chain Management E Time 
Job Requisition Custom Reporting 
Consolidated Invoices Expense Tracking 
Approval Quality Assurance Interview/Offer Candidate Sourcing
Makes life easier for everyone 
Support needed at every stage can be easily accessed by anyone, through one point of contact – the 
managed service provider. Greater coherence = smoother operations = peak performance. 
Hiring Managers 
 Simple systems 
 Effective pipelining 
 Experienced and 
 dedicated support 
Key Stakeholders 
 Accountability 
 Quality assurance 
 Management 
information 
Suppliers 
 Ability to farm 
 Quality assurance 
 Efficient payment 
 process 
Candidates 
 Access to roles 
 Availability to support 
 Consistent approach
The benefits of multiple processes. 
The simplicity of one. 
You get the end results, not the administrative burden. Rigorous quality control at every stage by a 
managed services provider = high quality candidates delivered to you. 
Resource Planning 
Requisitioning & Approval 
Talent Acquisition 
Screening & Selection 
E-timesheets & Invoicing 
ERP/HRIS 
Consistent Approvals Auditable Process 
VMS v ATS 
Workflow Visibility Auditable Process 
ERP/AP System 
Consolidated Billing Single Invoice 
Process Management & 
Management 
Integrated/Automated Feed Point
You could be saving more than you are 
Save money where didn’t realise you were spending any. Invisible costs revealed through process transparency = tangible savings 
achieved through process efficiency. 
Pricing/Financial Demand Management Administration Process Improvements 
Pay Rate Management 
Supplier Fee Alignment 
Supplier Negotiations-Buying Power 
Hours to Days Conversions 
Term Discounts 
Gain Share/Shared Savings 
Time & Expense Validation 
Right-Skilling 
Tenure Limit Policy 
Temp to Perm Conversions 
Over-time Management 
Resource Forecasting 
Decreased Time to Fill/Contribution 
Volume Discounts-Reducing the Tail 
Agreement Compliance 
Speculative Supplier Management 
Supplier Management 
Supplier Payment Administration 
Supplier Scorecards/Innovation 
Timesheet Reconciliation 
Expert Legal Support+ 
Record Auditing 
Reporting 
Purchase Order & Invoice Process 
Dedicated Compliance Function 
Speculative Candidate Screening 
Expense Processing 
Market Intelligence 
Successful Implementation 
Internal Communications 
Availability of Data 
Improved Time to Hire 
Risk Mitigation & Indemnity 
Supplier Relationship Management 
Invoicing & Billing Process 
Hard Cost Savings Soft Cost Savings
Your competitors are already enjoying its benefits 
Market analysis shows that every year, more companies are opting for a managed service model. If 
competitors are already making savings and optimising their processes, can you afford not to? 
MSP Model Used to Manage the 
Contingent Workforce1 
[0000] 
Energy/Clinical 
Tech/Telecom 
Manufacturing 
Finance/Insurance 
Retail/Consumer 
Business Services 
Healthcare 
Gov’t/Education 
Logistics 
X 
X 
X 
X 
X 
X 
X 
X 
X 
[0000] 
X 
X 
X 
X 
X 
X 
X 
X 
X 
12% 
10% 
8% 
Implementation 
2 Years 
3 Years 
4 Years 
5 Years 
Savings Achieved 
Contingent Labour Management MSP Users Non-MSP 
Year-over-year cost savings on 
contingent labour spend 
Time-to-fill an open requisition 
Compliance to federal and 
internal Labour policies 
9% 
9.0 Days% 
52% 
6% 
12.5 Days% 
48% 
Source: Staffing Industry Analysts, Contingent Buyer Survey 1 
Aberdeen Group, September 2009 2 
Contingent Progress Performance2 Contingent Progress Performance2
Everything works the way it should 
Every link in the supply chain is vetted to ensure maximum standards are 
kept as a minimum requirement. Optimal compliance checks = optimal 
compliance standards. 
Risk Mitigation Areas MSP Services VMS Support Roles 
Supplier Credentials Verification 
 Qualification verification 
 Reference checks 
 T&C Flow-down 
 Performance assessments 
 Standards for URU, background, aptitude, 
employment and other checks 
 Enhanced checks available 
 Standard job descriptions/catalogues 
 Briefings on changing employment law 
 Tenure tracking (assignment and overall) 
 Performance Management 
 On and off boarding programs 
 Site inspections 
 Safety training via on-boarding 
 Safety manuals 
 Training 
Contract Credentials Verification 
Employee Classification (AWR) 
Co-Employment 
Safety Compliance 
 Records of action completion 
 Audit reports 
 Permissions tied to supplier 
 profiles 
 Records of action completion 
 Audit reports 
 Job description library 
 Classification records 
 Records of action completion 
 Audit reports 
 Records of action completion 
 Audit reports
All these benefits combined for your company 
While companies may enjoy one or two of these benefits in isolation, a managed service gives you 
access to them all. Everything you need = all in one place. 
Cost Reductions 
 Hard cost savings 
 Rate standardisation 
 Leveraged buying power 
 Sophisticated 
commercial model 
 Visibility of spend 
 Increased productivity 
 Reduced resource overhead 
 Reduce cycle time 
Quality Improvements 
 Single point accountability 
 Dedicated expertise 
 Reduce time to hire 
 Guarantee satisfaction 
 Supplier relationships 
 Candidate care 
– Arrival calls for the first day 
“starts” 
– Quality assurance process, 
with quality checks 
conducted during the 2nd 
day after the first week and 
at monthly intervals 
thereafter 
– Customised orientation for 
associates engaged 
Response Commitment 
 Compliance with proposed 
SLA’s and KPI’s 
 Formal escalation process 
 Real-time reporting 
Streamlined 
Monitoring of SLA’s 
 Monthly reporting 
– Order cycle time 
– Temporary performance 
– Issues response 
– Billing accuracy 
 Quarterly business reviews 
 Ad-hoc / customised 
reporting
Interested in finding out the specific benefits your company could enjoy? Please feel free to contact our advisors: 
enquiries@guidantgroup.com 
Tel: +44 (0) 203 096 4450 
www. guidantgroup.com

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Money Saving

  • 1. What can a managed service offer you that nothing else can?
  • 2. Each process improves the next one With every process managed under one service, improvements are built on at every stage. All-inclusive Service Efficiency Cost Risk service = lower costs = efficient processes = mitigated risks. Supply Chain Management E Time Job Requisition Custom Reporting Consolidated Invoices Expense Tracking Approval Quality Assurance Interview/Offer Candidate Sourcing
  • 3. Makes life easier for everyone Support needed at every stage can be easily accessed by anyone, through one point of contact – the managed service provider. Greater coherence = smoother operations = peak performance. Hiring Managers  Simple systems  Effective pipelining  Experienced and  dedicated support Key Stakeholders  Accountability  Quality assurance  Management information Suppliers  Ability to farm  Quality assurance  Efficient payment  process Candidates  Access to roles  Availability to support  Consistent approach
  • 4. The benefits of multiple processes. The simplicity of one. You get the end results, not the administrative burden. Rigorous quality control at every stage by a managed services provider = high quality candidates delivered to you. Resource Planning Requisitioning & Approval Talent Acquisition Screening & Selection E-timesheets & Invoicing ERP/HRIS Consistent Approvals Auditable Process VMS v ATS Workflow Visibility Auditable Process ERP/AP System Consolidated Billing Single Invoice Process Management & Management Integrated/Automated Feed Point
  • 5. You could be saving more than you are Save money where didn’t realise you were spending any. Invisible costs revealed through process transparency = tangible savings achieved through process efficiency. Pricing/Financial Demand Management Administration Process Improvements Pay Rate Management Supplier Fee Alignment Supplier Negotiations-Buying Power Hours to Days Conversions Term Discounts Gain Share/Shared Savings Time & Expense Validation Right-Skilling Tenure Limit Policy Temp to Perm Conversions Over-time Management Resource Forecasting Decreased Time to Fill/Contribution Volume Discounts-Reducing the Tail Agreement Compliance Speculative Supplier Management Supplier Management Supplier Payment Administration Supplier Scorecards/Innovation Timesheet Reconciliation Expert Legal Support+ Record Auditing Reporting Purchase Order & Invoice Process Dedicated Compliance Function Speculative Candidate Screening Expense Processing Market Intelligence Successful Implementation Internal Communications Availability of Data Improved Time to Hire Risk Mitigation & Indemnity Supplier Relationship Management Invoicing & Billing Process Hard Cost Savings Soft Cost Savings
  • 6. Your competitors are already enjoying its benefits Market analysis shows that every year, more companies are opting for a managed service model. If competitors are already making savings and optimising their processes, can you afford not to? MSP Model Used to Manage the Contingent Workforce1 [0000] Energy/Clinical Tech/Telecom Manufacturing Finance/Insurance Retail/Consumer Business Services Healthcare Gov’t/Education Logistics X X X X X X X X X [0000] X X X X X X X X X 12% 10% 8% Implementation 2 Years 3 Years 4 Years 5 Years Savings Achieved Contingent Labour Management MSP Users Non-MSP Year-over-year cost savings on contingent labour spend Time-to-fill an open requisition Compliance to federal and internal Labour policies 9% 9.0 Days% 52% 6% 12.5 Days% 48% Source: Staffing Industry Analysts, Contingent Buyer Survey 1 Aberdeen Group, September 2009 2 Contingent Progress Performance2 Contingent Progress Performance2
  • 7. Everything works the way it should Every link in the supply chain is vetted to ensure maximum standards are kept as a minimum requirement. Optimal compliance checks = optimal compliance standards. Risk Mitigation Areas MSP Services VMS Support Roles Supplier Credentials Verification  Qualification verification  Reference checks  T&C Flow-down  Performance assessments  Standards for URU, background, aptitude, employment and other checks  Enhanced checks available  Standard job descriptions/catalogues  Briefings on changing employment law  Tenure tracking (assignment and overall)  Performance Management  On and off boarding programs  Site inspections  Safety training via on-boarding  Safety manuals  Training Contract Credentials Verification Employee Classification (AWR) Co-Employment Safety Compliance  Records of action completion  Audit reports  Permissions tied to supplier  profiles  Records of action completion  Audit reports  Job description library  Classification records  Records of action completion  Audit reports  Records of action completion  Audit reports
  • 8. All these benefits combined for your company While companies may enjoy one or two of these benefits in isolation, a managed service gives you access to them all. Everything you need = all in one place. Cost Reductions  Hard cost savings  Rate standardisation  Leveraged buying power  Sophisticated commercial model  Visibility of spend  Increased productivity  Reduced resource overhead  Reduce cycle time Quality Improvements  Single point accountability  Dedicated expertise  Reduce time to hire  Guarantee satisfaction  Supplier relationships  Candidate care – Arrival calls for the first day “starts” – Quality assurance process, with quality checks conducted during the 2nd day after the first week and at monthly intervals thereafter – Customised orientation for associates engaged Response Commitment  Compliance with proposed SLA’s and KPI’s  Formal escalation process  Real-time reporting Streamlined Monitoring of SLA’s  Monthly reporting – Order cycle time – Temporary performance – Issues response – Billing accuracy  Quarterly business reviews  Ad-hoc / customised reporting
  • 9. Interested in finding out the specific benefits your company could enjoy? Please feel free to contact our advisors: enquiries@guidantgroup.com Tel: +44 (0) 203 096 4450 www. guidantgroup.com