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CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis SENIOR CREATE-IT PARTICIPATORY DESIGN FOR AMBIENT ASSISTED LIVING:  AN INTERACTIVE DOLLHOUSE PROF DR BEN KRÖSE DR MARIJE KANIS | Dr Marije Kanis  | | Saskia Robben  Sean Alizadeh | Jesse Groen | Milad Khalili
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis SENIOR CREATE-IT WHAT ACTIVITIES TO MONITOR?  Which activities? Which sensors? SENIOR CREATE-IT DO YOU WANT TO HAVE YOUR TOILET VISITS MONITORED…? DO YOU WANT TO HAVE YOUR TOILET VISITS MONITORED…?
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis TELEMONITORING THE ELDERLY WHAT DO THE ELDERLY WANT? SENIOR CREATE-IT THIS IS TON LEENDERS . INHABITANT OF THE RESIDENTIAL CARE CENTRE IN NAARDERHEEM. WHAT DOES HE WANT? THIS IS TON LEENDERS . INHABITANT OF THE RESIDENTIAL CARE CENTRE IN NAARDERHEEM. WHAT DOES HE WANT?
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis GOAL: ENGAGE THE ELDERLY IN THE DESIGN OF AN AMBIENT TELEMONITORING SYSTEM SENIOR CREATE-IT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis WHAT .  WHO & HOW? ELDERLY-CENTRED DESIGN FOR TELE-MONITORING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis STUDY METHODS: CO-CREATION SESSIONS .  ITERATIVE PROTOTYPING .  INTERVIEWS & QUESTIONNAIRE SENIOR CREATE-IT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis USER-CENTRED DESIGN METHOD: Iterative prototyping SENIOR CREATE-IT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis USER-CENTRED DESIGN METHOD: Iterative prototyping SENIOR CREATE-IT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis USER-CENTRED DESIGN METHOD: Iterative prototyping SENIOR CREATE-IT
CO-CREATION WITH THE ELDERLY Created an interactive dollhouse SENIOR CREATE-IT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis CO-CREATION WITH THE ELDERLY Using the interactive dollhouse SENIOR CREATE-IT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis CO-CREATION WITH THE ELDERLY Using the interactive dollhouse SENIOR CREATE-IT
CO-CREATION WITH THE ELDERLY Created an interactive dollhouse with corresponding interface SENIOR CREATE-IT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis CO-CREATION WITH THE ELDERLY Created an interactive dollhouse with corresponding interface SENIOR CREATE-IT
SENIOR CREATE-IT CO-CREATION WITH THE ELDERLY Created an interactive dollhouse with corresponding interface “ SO NOW YOU’RE WATCHING TELEVISION .   THEN ON THE SCREEN IS DISPLAYED THAT YOU WATCHED TELEVISION” “ O ,  WOW!”
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis CO-CREATION WITH THE ELDERLY Discussed the interactive dollhouse with corresponding interface SENIOR CREATE-IT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis STUDY RESULTS Interviews | Questionnaire | Co-creation sessions SENIOR CREATE-IT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis STUDY RESULTS INTERVIEWS: Participants’ attitudes with regards to telemonitoring ,[object Object],[object Object],[object Object],[object Object],[object Object],SENIOR CREATE-IT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis STUDY RESULTS QUESTIONNAIRE: What activities are considered important for monitoring according to the participants? SENIOR CREATE-IT WHAT ACTIVITIES DO THE PARTICIPANTS LIKE TO BE MONITORED?  (N=6)  IMPORTANCE OF MONITORING ACTIVITIES AS RATED BY THE PARTICIPANTS SELF EXPRESSION EXTREMELY IMPORTANT TAKING MEDICATION IMPORTANT FUNCTIONAL TRANSFERS IMPORTANT CONTINENCE IMPORTANT WALKING IMPORTANT TOILET VISITS IMPORTANT PERSONAL HYGIENE IMPORTANT MANAGING MONEY IMPORTANT EATING AND DRINKING IMPORTANT MEAL PREPARATION SLIGHTLY IMPORTANT SHOPPING FOR GROCERIES SLIGHTLY IMPORTANT USING TECHNOLOGY NEUTRAL DRESSING AND UNDRESSING NEUTRAL USING ELECTRICITY NEUTRAL HOUSEWORK SLIGHTLY UNIMPORTANT
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis STUDY RESULTS QUESTIONNAIRE: With whom do the participants want to share their activity information? SHARING WITH WHOM? WILLINGNESS TO SHARE ACTIVITY INFORMATION E AS RATED BY THE PARTICIPANTS  (N=6) (SCALE 1-7: 1= EXTREMELY NOT WILLING – 7 EXTREMELY WILLING TO SHARE)
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis “… NO FLOWERS, THAT’S DISTRACTING!...”  CO-CREATION WITH THE ELDERLY Feedback interface
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis SENIOR CREATE-IT STUDY RESULTS CO-CREATION: EFFECTIVE METHOD FOR ACTIVELY ENGAGING THE ELDERLY
CHI 2011 VANCOUVER MAY 7-12-201 1  Marije Kanis TO BE CONTINUED… Thank you. Q&A. SPONSORS & PARTNERS:  | VIVIUM NAARDERHEEM | PIEKEN IN DE DELTA | SIA – Raak | CCCT   WE NEED MORE CO-CREATION! INCLUDE ALL!

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1.6 Ben Kröse

  • 1. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis SENIOR CREATE-IT PARTICIPATORY DESIGN FOR AMBIENT ASSISTED LIVING: AN INTERACTIVE DOLLHOUSE PROF DR BEN KRÖSE DR MARIJE KANIS | Dr Marije Kanis | | Saskia Robben Sean Alizadeh | Jesse Groen | Milad Khalili
  • 2. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis SENIOR CREATE-IT WHAT ACTIVITIES TO MONITOR? Which activities? Which sensors? SENIOR CREATE-IT DO YOU WANT TO HAVE YOUR TOILET VISITS MONITORED…? DO YOU WANT TO HAVE YOUR TOILET VISITS MONITORED…?
  • 3. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis TELEMONITORING THE ELDERLY WHAT DO THE ELDERLY WANT? SENIOR CREATE-IT THIS IS TON LEENDERS . INHABITANT OF THE RESIDENTIAL CARE CENTRE IN NAARDERHEEM. WHAT DOES HE WANT? THIS IS TON LEENDERS . INHABITANT OF THE RESIDENTIAL CARE CENTRE IN NAARDERHEEM. WHAT DOES HE WANT?
  • 4. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis GOAL: ENGAGE THE ELDERLY IN THE DESIGN OF AN AMBIENT TELEMONITORING SYSTEM SENIOR CREATE-IT
  • 5.
  • 6. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis STUDY METHODS: CO-CREATION SESSIONS . ITERATIVE PROTOTYPING . INTERVIEWS & QUESTIONNAIRE SENIOR CREATE-IT
  • 7. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis USER-CENTRED DESIGN METHOD: Iterative prototyping SENIOR CREATE-IT
  • 8. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis USER-CENTRED DESIGN METHOD: Iterative prototyping SENIOR CREATE-IT
  • 9. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis USER-CENTRED DESIGN METHOD: Iterative prototyping SENIOR CREATE-IT
  • 10. CO-CREATION WITH THE ELDERLY Created an interactive dollhouse SENIOR CREATE-IT
  • 11. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis CO-CREATION WITH THE ELDERLY Using the interactive dollhouse SENIOR CREATE-IT
  • 12. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis CO-CREATION WITH THE ELDERLY Using the interactive dollhouse SENIOR CREATE-IT
  • 13. CO-CREATION WITH THE ELDERLY Created an interactive dollhouse with corresponding interface SENIOR CREATE-IT
  • 14. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis CO-CREATION WITH THE ELDERLY Created an interactive dollhouse with corresponding interface SENIOR CREATE-IT
  • 15. SENIOR CREATE-IT CO-CREATION WITH THE ELDERLY Created an interactive dollhouse with corresponding interface “ SO NOW YOU’RE WATCHING TELEVISION . THEN ON THE SCREEN IS DISPLAYED THAT YOU WATCHED TELEVISION” “ O , WOW!”
  • 16. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis CO-CREATION WITH THE ELDERLY Discussed the interactive dollhouse with corresponding interface SENIOR CREATE-IT
  • 17. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis STUDY RESULTS Interviews | Questionnaire | Co-creation sessions SENIOR CREATE-IT
  • 18.
  • 19. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis STUDY RESULTS QUESTIONNAIRE: What activities are considered important for monitoring according to the participants? SENIOR CREATE-IT WHAT ACTIVITIES DO THE PARTICIPANTS LIKE TO BE MONITORED? (N=6) IMPORTANCE OF MONITORING ACTIVITIES AS RATED BY THE PARTICIPANTS SELF EXPRESSION EXTREMELY IMPORTANT TAKING MEDICATION IMPORTANT FUNCTIONAL TRANSFERS IMPORTANT CONTINENCE IMPORTANT WALKING IMPORTANT TOILET VISITS IMPORTANT PERSONAL HYGIENE IMPORTANT MANAGING MONEY IMPORTANT EATING AND DRINKING IMPORTANT MEAL PREPARATION SLIGHTLY IMPORTANT SHOPPING FOR GROCERIES SLIGHTLY IMPORTANT USING TECHNOLOGY NEUTRAL DRESSING AND UNDRESSING NEUTRAL USING ELECTRICITY NEUTRAL HOUSEWORK SLIGHTLY UNIMPORTANT
  • 20. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis STUDY RESULTS QUESTIONNAIRE: With whom do the participants want to share their activity information? SHARING WITH WHOM? WILLINGNESS TO SHARE ACTIVITY INFORMATION E AS RATED BY THE PARTICIPANTS (N=6) (SCALE 1-7: 1= EXTREMELY NOT WILLING – 7 EXTREMELY WILLING TO SHARE)
  • 21. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis “… NO FLOWERS, THAT’S DISTRACTING!...” CO-CREATION WITH THE ELDERLY Feedback interface
  • 22. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis SENIOR CREATE-IT STUDY RESULTS CO-CREATION: EFFECTIVE METHOD FOR ACTIVELY ENGAGING THE ELDERLY
  • 23. CHI 2011 VANCOUVER MAY 7-12-201 1 Marije Kanis TO BE CONTINUED… Thank you. Q&A. SPONSORS & PARTNERS: | VIVIUM NAARDERHEEM | PIEKEN IN DE DELTA | SIA – Raak | CCCT WE NEED MORE CO-CREATION! INCLUDE ALL!

Editor's Notes

  1. Introductie betrokkenen van de Hogeschool van Amsterdam Werken samen met Naarderheem . bewoners van de Flank Presenteren Senior Create-It Part of a larger project and investigation
  2. What to monitor? Which sensors? (accuracy?) Which activites? Wat voor activiteiten vinden ouderen belangrijk dat er gemeten wordt? – bv toiletgebruik?! > Vinden ouderen het ok/belangrijk als hun toiletgebruik gemonitord wordt!? Vinden ouderen het ok als deze info gedeeld wordt? En met wie delen ze deze informatie het liefste?!
  3. Dus Meneer Marco Wisse wil een Telemonitoring systeem. Dit is Ton Leenders : wat wil hij? Motivatie: Flankbewoners zijn zelfstandig-autonomie belangrijk De bewoners moeten centraal staan in het ontwerpproces (elderly centered design) --- Maar Ambient datastromen (Bijvoorbeeld chipkaart) niet altijd even duidelijk wat er gebeurt> Dus onze taak om methode te vinden om dit te visualiseren en aan de ouderen (en andere partijen duidelijk te maken (examplify desired scenarios)
  4. Dus autonomie wensen bewoners belangrijk: De bewoners moeten centraal staan in het ontwerpproces (elderly centered design) Maar dus met telemonitoring sensors ; nieuwe . ingewikkelde technologie en bijna onzichtbare datastromen is het niet altijd even duidelijk wat er echt gebeurt (daarbij bij ontwerp ook veel partijen betrokkenen met elk hun verschillende ideeen . wensen en interpretaties) > ons projectdoel : ontwikkelen UCD methode om dit te visualiseren om zo de (mogelijke) werking systeem voor de ouderen (en andere betrokkenen ) inzichtelijk te maken zo gebruikerswensen ontwerp systeem te realiseren En zo acceptatie te bevorderen
  5. In kaart brengen van de informatie uitwisseling behoefte van de ouderen Requirements gathering and investigating acceptance issues Onze onderzoeksdoelen op een rijtje Wat voor activiteiten willen ouderen dat er gemeten wordt? Met wie willen ze dat delen En hoe willen ze dat zo’n system eruit kunnen maken. Hoe kunnen we dit inzichtelijk maken en ouderen in ontwerpproces betrekken? Uiteindelijke doel: telemonitoring systeem te ontwikkelen (d.m.v. elderly-centred design) die voor iedereen gewenst is
  6. Elderly-design Methodes die we voor ons onderzoek gebruikt hebben zijn co-creatie sessies . verschillende prototypes te maken en interviews gebhouden met bewoners. Semi-structured interviews (n=6) Questionnaire Questionnaire (7-point likert scale): Sharing the activities> Which? And with whom? Zo hebben we semi-structured interviews gehouden met 6 bewoners over de wensen met betrekking tot telemonitoring systeem Semi-gestructreerde diepte interviews met 6 bewoners van de flank met vragen zoals: Algemene vragen betreft contact met derden Specifieke vragen over acceptatie en kennis Vragen m.b.t de prototypes (interface & maquette) Specifieke vragen m.b.t informatieuitwisseling en het delen van informatie over dagelijkse activiteiten Ook hebben we door middel van een vragenlijst proberen te meten wat voor activiteiten bewoners getelemonitord willen hebben bv Inname medicijnen . slapen . eten …? En met wie ze dat het liefste gedeeld willen hebben: Zorgsprecialist . bewoners . familie . vrienden of met alleen hunzelf.
  7. Ook hebben we prototypes gemaakt: beginnende met paperprototypes met post-its en 3D walkthrough schaalmodel van woningen in de flank om inzicht in die woningen te krijgen
  8. Ook hebben we prototypes gemaakt: beginnende met paperprototypes met post-its en 3D walkthrough schaalmodel van woningen in de flank om inzicht in die woningen te krijgen
  9. Vervolgens is op basis hiervan verder advanced prototype ontwikkeld: een interactive dollhouse Om echt ouderen bij het co-create proces te betrekken To really actively engage the elderly (and other stakeholders)
  10. Vervolgens is op basis hiervan verder advanced prototype ontwikkeld: een interactive dollhouse Om echt ouderen bij het co-create proces te betrekken To really actively engage the elderly (and other stakeholders) Zie hier het resultaat
  11. Dit interactief dollhouse hebben we gebruikt in co-creation sessies met drie ouderen Vervolgens is op basis hiervan verder advanced prototype ontwikkeld: een interactive dollhouse Om echt ouderen bij het co-create proces te betrekken To really actively engage the elderly (and other stakeholders)
  12. Dit interactief dollhouse hebben we gebruikt in co-creation sessies met drie ouderenen ook met andere partijen/stakeholders (techneuten, onderozkers in Waag,…)
  13. Hier het korte videofragment laten zien van hoe interface met dollhouse werkt. Je kunt de interface ook op een ipod plakken. Zou het fragment minder schokkerig maken en het poppenhuisgedeelte niet op computer laten zien. Je kunt natuurlijk ook een live demo geven.
  14. Hier is een mock-up van een mogelijke interface voor de ouderen (uitleg)
  15. Hier is een mock-up van een mogelijke interface voor de ouderen (uitleg) Die bediscussieerd is in de co-creatie sessies --mogelijk Video fragment
  16. De uiteindelijke resultaten van de study opgedeeld in interviews: vragenlijst en co-creatie sessies met de participanten
  17. Hoeveel is een enkeling?! Bewoners reeds bekend met enkele telemonitoring systemen: Alarmknop in de vorm van een halsketting Een knop waarmee de bewoners kunnen aangeven dat ze wakker zijn Echter . bewoners hebben moeite met draagbare monitoringsystemen Bewoners menen telemonitoring erg handig te vinden in acute situaties Enkeling ziet voordeel in het monitoren van dagelijkse activiteiten
  18. Deze tabel moet opnieuw gedaan worden met .0 erbij . beter uitgelijnd . SD niet bold zodat nadruk op gemiddelde ligt Ik opnieuw gemaakt… WAT? Belang sensorwaarneming naar activiteit volgens de bewoners (n=6) In gemiddelde scores op een schaal van 1-7 (1=zeer onbelangrijk. 7=zeer belangrijk)
  19. Deze tabel kan nog beter…(bv alle cijfers kleur geven) De bewoners geven verder aan niets voor te voelen om regelmatig op de hoogte te zijn van de stauts? gezondheid? van de medebewoners Financieen wel met familie Persoonlijke info gezondheid vooral met medische specialisten Gebruik technologie bijvoorbeeld ook met anderen
  20. Interactive poppoenhuis effectieve manier gebleken om ouderen(en wellicht mogelijk andere partijen) bij design proces te betrekken
  21. Still hurdles to overcome: meer ouderen betrokken worden bij ontwerp-proces om tot erg gewild systeem te komen zo acceptatie te bevorderen HOE NU VERDER? Opschalen: Er is behoefte aan een grotere groep deelnemers Andere uitgangspunten proberen betreft prototyping Now what? Opschalen co-creatie studie: grotere groep deelnemers More advanced prototyping (incl other interfaces for different users . iPod prototyping)