1. LECTURE - 1
CourseCode: MBA102
CourseName : Organisational Behaviour
BY
Manpreet saini, A.P,
MBA Deptt.

2. KEYWORDS- Organization,
Behavior,
Sociology, Psychology

3. Introduction to
Organization Behavior

4. TOPICS TO BE COVERED:-
1. Define organizational behavior (OB).
2. Explain the value of the systematic
study of OB.
3. Level Analysis.
4. Contributing fields to OB.

5.  Competitive advantage of an organization today
is represented by:
◦ Human resource of an organization and how they are
managed.
◦ Widely recognized as-
◦ human capital,
◦ social capital and
◦ positive psychological capital.

6. Groups of people who work interdependently
toward some purpose
◦ Structured patterns of interaction
◦ Coordinated tasks
◦ Work toward some purpose

7. Formal Organization - the official, legitimate,
and most visible part of the system
Informal Organization - the unofficial and less
visible part of the system
Hawthorne Studies: studies conducted during the
1920’s and 1930’s that discovered the existence of
the informal organization

8.  A series of studies undertaken by Elton Mayo at Western Electric
Company’s Hawthorne Works in Chicago between 1924 and 1932.
 Research Conclusions:
◦ Worker behavior and sentiments were closely related.
◦ Group influences (norms) were significant in affecting individual
behavior.
◦ Group standards (norms) were highly effective in establishing
individual worker output.
◦ Money was less a factor in determining worker output than were
group standards, sentiments, and security.

9.  The study of individual behavior and group
dynamics in organizations
 Understand
 Predict
 Manage

10. Defining Organizational BehaviorDefining Organizational Behavior
Organizational behavior (OB)
A field of study that investigates the
impact that individuals, groups, and
structure have on behavior within
organizations, for the purpose of
applying such knowledge toward
improving an organization’s
effectiveness.

11. Group Level
Individual
Level
Organizational Level

13. Contributing fields to OBContributing fields to OB
fieldfield

14. E X H I B I T 1–3 (cont’d)
E X H I B I T 1–3 (cont’d)
Psychology
The science that seeks to measure, explain, and sometimes
change the behavior of humans and other animals.

15. E X H I B I T 1–3 (cont’d)
E X H I B I T 1–3 (cont’d)
Sociology
The study of people in relation to their fellow human beings.

16. E X H I B I T 1–3 (cont’d)
E X H I B I T 1–3 (cont’d)
Social Psychology
An area within psychology that blends concepts from psychology
and sociology and that focuses on the influence of people on one
another.

17. E X H I B I T 1–3 (cont’d)
E X H I B I T 1–3 (cont’d)
Anthropology
The study of societies to learn about human beings and their
activities.

18. A social system is a complex set of human
relationships interacting in many ways. Within an
organization, the social system includes all the
people in it and their relationships to each other and
to the outside world. The behavior of one member
can have an impact, either directly or indirectly, on
the behavior of others. Also, the social system does
not have boundaries...it exchanges goods, ideas,
culture, etc. with the environment around it.

19. •Cunningham, J. B. & Eberle, T. (1990). "A Guide to Job
Enrichment and Redesign," Personnel, Feb 1990, p.57 in
Newstrom, J. & Davis, K. (1993). Organization Behavior:
• Human Behavior at Work. New York: McGraw-Hill. Knoster,
T., Villa, R., & Thousand, J. (2000). A framework for thinking
about systems change. In R. Villa & J. Thousand (Eds.),
Organization Behavior: Human Behavior at Work. New York:
McGraw-Hill.
• Robbins, Organization Behaviour, Pearson Education 
• Luthans ,Organization Behaviour,Tata McGraw Hill
References

20. Write down the note on Disciplines contributing towards
Organisational Behaviour.