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Role / Persona Scenarios & Goals • Create and update accurate forecasts on a weekly basis at a very detailed level, such as the number of packs of each product SKU needed for a single store. Forecasts evolve through several iterations before reaching their final state, allowing and requiring Planners to incorporate data on sales, inventory, customer activity, etc. as it accumulates in real Planner / Analyst time. • Improve the accuracy of forecasts and forecasting methods by understanding the nature, degree, and source of forecasting errors in reference to a large number of defined metrics and performance measures • Analyze and understand changes in the factors affecting forecast accuracy, and enhance forecasting methods to reflect these changes • Monitor and review the accuracy of Planners’ forecasts to assess individual and team performance • Determine the specific metrics and performance measurements that Planning teams use Planning Manager for reference, based on the long-term goals of the organization. • Evaluate and improve the effectiveness of forecasting practices and tools used by planning teams • Achieve 100% forecast accuracy • Maintain forecast accuracy over time, and in all situations. Planning Team

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