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1PROGRAMMATIC BASICS
THE BASICS OF
PROGRAMMATIC
Media + Marketing for Technology Companies
How to use real-time, automated
technology for B2B digital advertising
WHITE PAPER
2PROGRAMMATIC BASICS
What is Programmatic?
In the world of digital advertising, programmatic is a way of buying and selling
media in real time using automated technology.
This technology recruits extensive data, analytics, and dynamic creative to
continuously optimize ad campaigns based on performance over time.
Programmatic advertising holds distinct opportunities for B2B in the form of
incredibly granular data, improved media buying, and precision targeting - not just
with display, but across a variety of channels including tablet, mobile, social, native,
and even TV.
For the first time this year,
programmatic transactions will be
the majority (52%) of non-search
digital ad spend in the U.S.
Programmatic 101 for
B2B Digital Advertising
It’s Not a Question of If We Need Programmatic,
but a Question of How We Need to Approach It
Spending on programmatic
advertising in the U.S. is growing
quickly, at ~20% annually.
20% 52%
Programmatic is a wonderful tool
that puts a lot of analytics and a lot
of buyer needs into the same hands.
-	 Paul Caine
Global CRO, Bloomberg
Source: Hoelzel, Mark, ”The fusion of native and
programmatic advertising is finally underway.”,
Business Insider, June 16, 2015
3PROGRAMMATIC BASICS
4 Types of Programmatic
Transactions
According to the Interactive Advertising Bureau (IAB),
there are four types of programmatic transactions:
OPEN AUCTIONS
++ Real-time bidding
(RTB)
++ Open exchange
++ Open marketplace
INVITATION-ONLY/
PRIVATE AUCTIONS
++ Private exchange (PX)
++ Private marketplace
(PMP)
++ Closed auction
++ Private access
UNRESERVED FIXED RATE/
PREFERRED DEALS
++ Private access
++ First right of refusal
++ Private exchange (PX)
++ Private marketplace (PMP)
AUTOMATED GUARANTEED/
PROGRAMMATIC GUARANTEED
++ Programmatic premium
++ Programmatic direct
++ Programmatic reserved
As programmatic advertising has evolved, so has the terminology for the methods
in which we buy and sell media. It is essential for B2B advertisers to understand
which terms fall under which transaction types, in order to give ads the best
chance for success.
1.	 Open Auctions
2.	 Invitation-only / Private Auctions
3.	 Unreserved Fixed Rate / Preferred Deals
4.	 Automated Guaranteed / Programmatic Guaranteed
Common Terms for Transaction Types
TYPE OF
INVENTORY
HOWPRICE
ISSET
AUCTIONBASEDFIXED
RESERVED UNRESERVED
Two Key Factors for Differentiating Transaction Types
The four types of transactions can best be differentiated by two key factors:
1) how the price is set and 2) the type of inventory.
4PROGRAMMATIC BASICS
What’s Happening Now
with Programmatic
Buying For People Instead Of Places
In the early days of digital, advertisers bought inventory from publishers and
hoped the right audience showed up.
With better data and targeting options available, B2B advertisers can now buy
interactions with their audience across the web - on and off major publisher sites
- whereever an audience actually spends their time.
Algorithmic prospecting
is a reality
Feedback is perpetually
processed to continually
optimize campaigns
Learning is always
happening as performance
data becomes available
Live data that is
always collecting,
analyzing, updating
We buy for people instead of places because we now
have access to real-time data. For B2B, that means:
5PROGRAMMATIC BASICS
It’s Not Only People that Matter,
but also Channels & Devices
Programmatic advertising transcends multiple channels
and devices, as more consumers quickly switch between
applications and screens throughout the day.
For advertisers, this means developing a strategy to hit
consumers with targeted ads based on the sites and
screens they frequent.
Both as a channel and as a device, mobile is dominating
programmatic forecasts and spending. Yet other channels
and devices have their places in an overall approach to
programmatic campaigns.
Channels/Formats Where US Marketers See
The Most Opportunity For Programmatic Advertising
2013
69%
31%
2014 2015 2016
US Programmatic Digital Display Ad Spending by Device
% of total programmatic digital display 2013-2016
Desktop /
Laptop
Mobile
56%
31%
69%56%
44%
44%
Ad Spending
(in Billions)
Ad Spending
(in Billions)
%Change
%Change
$2.92 ——
$1.33 ——
$5.62 93%
$4.44 234%
$6.52 16%
$8.36 88%
$6.26 -4%
$14.15 69%
The largest group that browses
the Internet solely on mobile devices
consists of young adults and women.
Source: RBC Capital Markets and Advertising Age, “Social Media Survey,”
March 15, 2015
Source: eMarketer, Oct 2014
– Pew Internet and American Life Survey
MOBILE	33%
TV	8%
NATIVE	10%
SOCIALMEDIA	14%
DISPLAY	16%
VIDEO	20%
6PROGRAMMATIC BASICS
Programmatic Must-Have:
Cross-Channel & Cross-Device Advertising
The B2B customer journey spans various channels, and programmatic enables
advertisers to combine, for example, display and video ads for better outcomes.
15-25%
reduction in consideration
time when programmatic display is
paired with video, for items that have
over a month of typical consideration
time in the purchase path.
‑	 Adam Markey,
DataXu Director of Product Management
As the Director of Product Management for DataXu,
Adam Markey manages omni-channel marketing campaigns
and analytics across mobile, video, and social. DataXu is a
data-driven programmatic marketing platform.
B2B advertisers can plan programmatic ads across all devices where customers
will consume content – including mobile, desktop and TV – to cater to their specific
place in the customer path to purchase.
Digital natives switch their attention between
media platforms (i.e. TVs, magazines, tablets,
smartphones or channels within platforms)
27 times per hour, or about every other minute.
Source: Time, Inc. 2013, "A (Biometric) Day in the Life"
7PROGRAMMATIC BASICS
Programmatic and
Account-Based Marketing (ABM)
Account targeting has made B2B marketing more efficient, but traditional ABM
relies on IP and static title data, hindering marketers' ability to identify the true
buying team within accounts.
DWA has pioneered an advanced approach that combines programmatic tools and
intent data to improve account-based marketing - allowing marketers to better
understand and target a collective team of buyers, from product researchers, to
influencers, to final decision makers, within the larger organization.
Improved targeting allows
advertisers to understand which
accounts are most interested
in a particular solution, and guides
marketers in crafting messages
that resonate with the collective
buying team during various stages
of their journey.
– Bob Ray,
President, Americas, DWA Media
The major limitation of account-based
marketing has been the inability to target the
individual people who have a role in the buying
process, within each named account.
8PROGRAMMATIC BASICS
Building Your B2B
Programmatic Framework
4 Stages to Bring it All Together
Data Development
With programmatic, you
have access to billions of
data points through
DSPs, particularly when
ABM is employed.
Programmatic Funnel
You can use data to
help position consumers
in the right place within
the funnel.
Creative
Develop specific creative based
on target audience, where they
are in the funnel, what devices
they use, and which channels
they frequent. Create different
ads for different combinations
of user behaviors/patterns.
Analytics/Reporting
Gain insight on campaign
outcomes and refine ads
using real-time data.
PROSPECTING
CONTEXTUAL
AUDIENCE TARGETING
IP TARGETING
SEARCH RETARGETING
RETARGETING
ALGORITHMIC
OPTIMIZATION
1
2
3
4
NURTURE/CROSS SELL / UPSELL
9PROGRAMMATIC BASICS
B2B Programmatic
Best Practices
UNDERSTAND THAT TRANSPARENCY, CONTROLS
AND PRICING ARE RELATED.
Although the programmatic environment is improving,
some transaction types are more transparent and have
better controls than others, yet are more expensive.
“You get what you pay for”certainly applies.
KNOW THE DIFFERENCES IN INVENTORY AND
WHAT TO EXPECT.
Direct, private and open exchanges do not offer the same
types of inventory, and some is by invitation only. You may
need to select inventory from different exchanges to
achieve your goals.
THE INDUSTRY HAS TAKEN STEPS TO IMPROVE
BRAND SAFETY AND FRAUD, BUT BUYERS MUST
STILL BEWARE‑AND KNOW WHAT TO LOOK FOR.
Transparency is improving; however, you should do your
research on non-human traffic, unviewable ads, and how to
get your ads shown only on sites that support an audience
and content in line with your campaigns.
PICK THE RIGHT PARTNER.
Evaluate platforms and vendors, and align with those who
share your values (transparency, controls, pricing, and
target audiences). Pick partners who will assist with
strategy and technology infrastructure development.
1
2
3
4
vs. vs.
10PROGRAMMATIC BASICS
About DWA
DWA is a global media and marketing agency for technology companies. With its feet in media and
its head in data and analytics, DWA has a fascination with the art and science of engaging people.
That’s why you’ll find us at the intersection where media, technology and strategic marketing meet.
Operating from eight offices around the globe covering North America, EMEA and Asia Pacific, DWA
offers a range of programs such as programmatic media,marketing automation, account-based
marketing and content marketing consulting ‑ all for over 150 of the world’s best technology
companies, including Cisco, Citrix, Box and more.
To learn more about DWA, visit www.dwamedia.com.
About the author
Ben Barenholtz is the Senior Director of Global Marketing at DWA. He is based in San Francisco.
His email is benb@dwamedia.com.
James Miller
SVP Business Development
JamesM@dwamedia.com
+1 415 229 0902
DWA, Americas
1160 Battery Street,
West Building, Suite 400
San Francisco, CA 94111
Ben Barenholtz
Senior Director, Global Marketing
BenB@dwamedia.com
+1 415 229 0912
DWA, Americas
1160 Battery Street,
West Building, Suite 400
San Francisco, CA 94111
Want to discuss your unique needs? Reach us at dwamedia.com or contact:
© 2015 DWA Media, Inc. All rights reserved.

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The Basics of Programmatic Advertising

  • 1. 1PROGRAMMATIC BASICS THE BASICS OF PROGRAMMATIC Media + Marketing for Technology Companies How to use real-time, automated technology for B2B digital advertising WHITE PAPER
  • 2. 2PROGRAMMATIC BASICS What is Programmatic? In the world of digital advertising, programmatic is a way of buying and selling media in real time using automated technology. This technology recruits extensive data, analytics, and dynamic creative to continuously optimize ad campaigns based on performance over time. Programmatic advertising holds distinct opportunities for B2B in the form of incredibly granular data, improved media buying, and precision targeting - not just with display, but across a variety of channels including tablet, mobile, social, native, and even TV. For the first time this year, programmatic transactions will be the majority (52%) of non-search digital ad spend in the U.S. Programmatic 101 for B2B Digital Advertising It’s Not a Question of If We Need Programmatic, but a Question of How We Need to Approach It Spending on programmatic advertising in the U.S. is growing quickly, at ~20% annually. 20% 52% Programmatic is a wonderful tool that puts a lot of analytics and a lot of buyer needs into the same hands. - Paul Caine Global CRO, Bloomberg Source: Hoelzel, Mark, ”The fusion of native and programmatic advertising is finally underway.”, Business Insider, June 16, 2015
  • 3. 3PROGRAMMATIC BASICS 4 Types of Programmatic Transactions According to the Interactive Advertising Bureau (IAB), there are four types of programmatic transactions: OPEN AUCTIONS ++ Real-time bidding (RTB) ++ Open exchange ++ Open marketplace INVITATION-ONLY/ PRIVATE AUCTIONS ++ Private exchange (PX) ++ Private marketplace (PMP) ++ Closed auction ++ Private access UNRESERVED FIXED RATE/ PREFERRED DEALS ++ Private access ++ First right of refusal ++ Private exchange (PX) ++ Private marketplace (PMP) AUTOMATED GUARANTEED/ PROGRAMMATIC GUARANTEED ++ Programmatic premium ++ Programmatic direct ++ Programmatic reserved As programmatic advertising has evolved, so has the terminology for the methods in which we buy and sell media. It is essential for B2B advertisers to understand which terms fall under which transaction types, in order to give ads the best chance for success. 1. Open Auctions 2. Invitation-only / Private Auctions 3. Unreserved Fixed Rate / Preferred Deals 4. Automated Guaranteed / Programmatic Guaranteed Common Terms for Transaction Types TYPE OF INVENTORY HOWPRICE ISSET AUCTIONBASEDFIXED RESERVED UNRESERVED Two Key Factors for Differentiating Transaction Types The four types of transactions can best be differentiated by two key factors: 1) how the price is set and 2) the type of inventory.
  • 4. 4PROGRAMMATIC BASICS What’s Happening Now with Programmatic Buying For People Instead Of Places In the early days of digital, advertisers bought inventory from publishers and hoped the right audience showed up. With better data and targeting options available, B2B advertisers can now buy interactions with their audience across the web - on and off major publisher sites - whereever an audience actually spends their time. Algorithmic prospecting is a reality Feedback is perpetually processed to continually optimize campaigns Learning is always happening as performance data becomes available Live data that is always collecting, analyzing, updating We buy for people instead of places because we now have access to real-time data. For B2B, that means:
  • 5. 5PROGRAMMATIC BASICS It’s Not Only People that Matter, but also Channels & Devices Programmatic advertising transcends multiple channels and devices, as more consumers quickly switch between applications and screens throughout the day. For advertisers, this means developing a strategy to hit consumers with targeted ads based on the sites and screens they frequent. Both as a channel and as a device, mobile is dominating programmatic forecasts and spending. Yet other channels and devices have their places in an overall approach to programmatic campaigns. Channels/Formats Where US Marketers See The Most Opportunity For Programmatic Advertising 2013 69% 31% 2014 2015 2016 US Programmatic Digital Display Ad Spending by Device % of total programmatic digital display 2013-2016 Desktop / Laptop Mobile 56% 31% 69%56% 44% 44% Ad Spending (in Billions) Ad Spending (in Billions) %Change %Change $2.92 —— $1.33 —— $5.62 93% $4.44 234% $6.52 16% $8.36 88% $6.26 -4% $14.15 69% The largest group that browses the Internet solely on mobile devices consists of young adults and women. Source: RBC Capital Markets and Advertising Age, “Social Media Survey,” March 15, 2015 Source: eMarketer, Oct 2014 – Pew Internet and American Life Survey MOBILE 33% TV 8% NATIVE 10% SOCIALMEDIA 14% DISPLAY 16% VIDEO 20%
  • 6. 6PROGRAMMATIC BASICS Programmatic Must-Have: Cross-Channel & Cross-Device Advertising The B2B customer journey spans various channels, and programmatic enables advertisers to combine, for example, display and video ads for better outcomes. 15-25% reduction in consideration time when programmatic display is paired with video, for items that have over a month of typical consideration time in the purchase path. ‑ Adam Markey, DataXu Director of Product Management As the Director of Product Management for DataXu, Adam Markey manages omni-channel marketing campaigns and analytics across mobile, video, and social. DataXu is a data-driven programmatic marketing platform. B2B advertisers can plan programmatic ads across all devices where customers will consume content – including mobile, desktop and TV – to cater to their specific place in the customer path to purchase. Digital natives switch their attention between media platforms (i.e. TVs, magazines, tablets, smartphones or channels within platforms) 27 times per hour, or about every other minute. Source: Time, Inc. 2013, "A (Biometric) Day in the Life"
  • 7. 7PROGRAMMATIC BASICS Programmatic and Account-Based Marketing (ABM) Account targeting has made B2B marketing more efficient, but traditional ABM relies on IP and static title data, hindering marketers' ability to identify the true buying team within accounts. DWA has pioneered an advanced approach that combines programmatic tools and intent data to improve account-based marketing - allowing marketers to better understand and target a collective team of buyers, from product researchers, to influencers, to final decision makers, within the larger organization. Improved targeting allows advertisers to understand which accounts are most interested in a particular solution, and guides marketers in crafting messages that resonate with the collective buying team during various stages of their journey. – Bob Ray, President, Americas, DWA Media The major limitation of account-based marketing has been the inability to target the individual people who have a role in the buying process, within each named account.
  • 8. 8PROGRAMMATIC BASICS Building Your B2B Programmatic Framework 4 Stages to Bring it All Together Data Development With programmatic, you have access to billions of data points through DSPs, particularly when ABM is employed. Programmatic Funnel You can use data to help position consumers in the right place within the funnel. Creative Develop specific creative based on target audience, where they are in the funnel, what devices they use, and which channels they frequent. Create different ads for different combinations of user behaviors/patterns. Analytics/Reporting Gain insight on campaign outcomes and refine ads using real-time data. PROSPECTING CONTEXTUAL AUDIENCE TARGETING IP TARGETING SEARCH RETARGETING RETARGETING ALGORITHMIC OPTIMIZATION 1 2 3 4 NURTURE/CROSS SELL / UPSELL
  • 9. 9PROGRAMMATIC BASICS B2B Programmatic Best Practices UNDERSTAND THAT TRANSPARENCY, CONTROLS AND PRICING ARE RELATED. Although the programmatic environment is improving, some transaction types are more transparent and have better controls than others, yet are more expensive. “You get what you pay for”certainly applies. KNOW THE DIFFERENCES IN INVENTORY AND WHAT TO EXPECT. Direct, private and open exchanges do not offer the same types of inventory, and some is by invitation only. You may need to select inventory from different exchanges to achieve your goals. THE INDUSTRY HAS TAKEN STEPS TO IMPROVE BRAND SAFETY AND FRAUD, BUT BUYERS MUST STILL BEWARE‑AND KNOW WHAT TO LOOK FOR. Transparency is improving; however, you should do your research on non-human traffic, unviewable ads, and how to get your ads shown only on sites that support an audience and content in line with your campaigns. PICK THE RIGHT PARTNER. Evaluate platforms and vendors, and align with those who share your values (transparency, controls, pricing, and target audiences). Pick partners who will assist with strategy and technology infrastructure development. 1 2 3 4 vs. vs.
  • 10. 10PROGRAMMATIC BASICS About DWA DWA is a global media and marketing agency for technology companies. With its feet in media and its head in data and analytics, DWA has a fascination with the art and science of engaging people. That’s why you’ll find us at the intersection where media, technology and strategic marketing meet. Operating from eight offices around the globe covering North America, EMEA and Asia Pacific, DWA offers a range of programs such as programmatic media,marketing automation, account-based marketing and content marketing consulting ‑ all for over 150 of the world’s best technology companies, including Cisco, Citrix, Box and more. To learn more about DWA, visit www.dwamedia.com. About the author Ben Barenholtz is the Senior Director of Global Marketing at DWA. He is based in San Francisco. His email is benb@dwamedia.com. James Miller SVP Business Development JamesM@dwamedia.com +1 415 229 0902 DWA, Americas 1160 Battery Street, West Building, Suite 400 San Francisco, CA 94111 Ben Barenholtz Senior Director, Global Marketing BenB@dwamedia.com +1 415 229 0912 DWA, Americas 1160 Battery Street, West Building, Suite 400 San Francisco, CA 94111 Want to discuss your unique needs? Reach us at dwamedia.com or contact: © 2015 DWA Media, Inc. All rights reserved.