2. Click for more>>>
Steps in Online
Selling Goods Online Banking
Banking
Before the shop Services of Online Benefits
comes online Banking
The Online
System Security Issues
Back to
contents
3. Why do companies sell their goods online?
Can save a lot of money
- Don’t need to pay shop assistants
- Don’t need to pay building rents
- Don’t need to answer a lot of customer questions.
Can compete with larger businesses
Can reach out to a much wider audience
Can be open 24/7
So what does all this do?
Back to
contents
4. • The company can increase their sales.
• Costs associated with processing orders is also
reduced
• Companies can receive payments quicker
• Company can keep track of purchases;
determining which product is most or least
popular.
Before the shop comes online
Back to
contents
5. 1. An easy to remember domain name needs to be created.
This name should be related to the business.
2. A high-specification web browser is needed allowing the site
to operate 24/7.
3. Need to have a way of accepting payments– a secure
shopping cart software.
4. A software to keep track of stock and orders
5. In the website a database of product
names, descriptions, pricing and photos also need to be
incorporated.
Online shopping system MUST allow admin staff to add, edit and delete categories.
Back to
contents
6. • It can be made secure by the use of usernames and
passwords.
• It must allow customers to make use of orders stored
in the database. This is so that they can find what
they want quickly, see their history, and maintain
their own accounts.
• The website MUST be a friendly user interface.
• The customers must feel confident that all the
transactions that will be made are secure
Back to
contents
7. Features of online banking:
- Up-to-date bank statements
- Bill payment
- Transfer of funds
- Loan applications
- Higher interest rates
Online Banking Steps
Back to
contents
8. 1. Customers have to log in
2. Security Information
3. Account information and available
services
4. Account details
Back to
contents
9. • Customers are asked to type in their
username or user ID
Steps in online banking Back to
contents
10. • The site will then ask you to type in your
password
• As well as some additional information
E.g.
– mothers maiden name
– Date of birth
– Your favourite place
Steps in online banking Back to
contents
11. • This page consists of :
– Customers accounts
– Account numbers
– Different services the customer can apply for.
Steps in online banking Back to
contents
12. • When a particular account is selected
• The history of transactions along with recent
transactions are listed
Steps in online banking Back to
contents
13. 1. Order a bank statement
2. Pay a bill
3. Transfer money
4. Get account details
5. Change/ create standing orders and direct
debits (E.g. paying a gas bill)
6. Stop a cheque
7. Get a new PIN
Back to
contents
14. Identity Fraud
Criminals using a
victim’s identity to
defraud a third party.
Back to
contents
15. Advantages to the bank Advantages to the customer
Don’t need to rents area on main streets Don’t need to spend money on transport
(which can be very expensive)
Employ fewer staff– need to pay fewer It is easier for people who have disabilities
wages + have fewer running costs
Low costs– higher interest rates for savers Customer can back at any time that is
and lower rates for borrowers convenient of them
Less likely that the bank will be robbed It wont be embarrassing when asking for a
load online rather than in person
Reduced amount of money spent on Interest rates on saving accounts is higher
security staff
Don’t need to worry as to when the bill
payments will reach the company because
you can send it online
Less likelihood of robbery.
Back to
contents
16. Disadvantages to the bank Disadvantages to the customers
Less personal touch so reduced amount of Loose social contact
up selling
Fraud or interception of account Necessary to have computer skills, internet access, a
information may be a possibility which computer, reliable electricity supply
could cause the bank to loose money.
Costas are still involved in running the Hackers may intercept data and take money from the
business – website developers customers account
Initial costs may be high Customers may mismanage accounts
Retrain staff– costs money Outdated reason: phone bill may increase if the phone
line is being used to connect to the internet
Customers cant make cash deposits; so they will have to
physically have to go to the bank
Customers may be victims of phishing (when the
customer receives an email claiming that it is from the
bank and requests you to give out bank details.
Back to
contents
