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BEYOND THE HYPE OF INFLUENCE
               UNLEASHING THE POWER OF
              PUBLIC RELATIONS
               PRSA COUNSELORS ACADEMY 2012




Monday, May 7, 2012
DEMYSTIFY
              the influencer hype


Monday, May 7, 2012
TO UNLEASH the value
              of influencer communication

Monday, May 7, 2012
WHO’S MOST INFLUENTIAL?

                         VIVEK   KEVIN        MG   NELLIE       EZRA
                       WADHWA     PHO    SIEGLER   HUANG        KLEIN



                         ERIN     SETH   MARTIN    ROBERT      RENAI
                         BURY    GODIN   TANTOW    SCOBLE      LEMAY



                        SARAH    BRAD    JESSICA    LIRAN      ROBERT
                        EVANS    FELD    SPIEGEL   ZELKHA   LLEWELLYN
Monday, May 7, 2012
KLOUT:

                         VIVEK   KEVIN        MG   NELLIE       EZRA
                       WADHWA     PHO    SIEGLER   HUANG        KLEIN



                         ERIN     SETH   MARTIN    ROBERT      RENAI
                         BURY    GODIN   TANTOW    SCOBLE      LEMAY



                        SARAH    BRAD    JESSICA    LIRAN      ROBERT
                        EVANS    FELD    SPIEGEL   ZELKHA   LLEWELLYN
Monday, May 7, 2012
PEERINDEX:

                         VIVEK   KEVIN        MG   NELLIE       EZRA
                       WADHWA     PHO    SIEGLER   HUANG        KLEIN



                         ERIN     SETH   MARTIN    ROBERT      RENAI
                         BURY    GODIN   TANTOW    SCOBLE      LEMAY



                        SARAH    BRAD    JESSICA    LIRAN      ROBERT
                        EVANS    FELD    SPIEGEL   ZELKHA   LLEWELLYN
Monday, May 7, 2012
TWEET LEVEL:

                         VIVEK   KEVIN        MG   NELLIE       EZRA
                       WADHWA     PHO    SIEGLER   HUANG        KLEIN



                         ERIN     SETH   MARTIN    ROBERT      RENAI
                         BURY    GODIN   TANTOW    SCOBLE      LEMAY



                        SARAH    BRAD    JESSICA    LIRAN      ROBERT
                        EVANS    FELD    SPIEGEL   ZELKHA   LLEWELLYN
Monday, May 7, 2012
TWEET GRADER:

                         VIVEK   KEVIN        MG   NELLIE       EZRA
                       WADHWA     PHO    SIEGLER   HUANG        KLEIN



                         ERIN     SETH   MARTIN    ROBERT      RENAI
                         BURY    GODIN   TANTOW    SCOBLE      LEMAY



                        SARAH    BRAD    JESSICA    LIRAN      ROBERT
                        EVANS    FELD    SPIEGEL   ZELKHA   LLEWELLYN
Monday, May 7, 2012
WHO’S most influential?
                         VIVEK   KEVIN        MG   NELLIE       EZRA
                       WADHWA     PHO    SIEGLER   HUANG        KLEIN



                         ERIN
                             wrong question
                                  SETH   MARTIN    ROBERT      RENAI
                         BURY    GODIN   TANTOW    SCOBLE      LEMAY



                        SARAH    BRAD    JESSICA    LIRAN      ROBERT
                        EVANS    FELD    SPIEGEL   ZELKHA   LLEWELLYN
Monday, May 7, 2012
now, if you ask TRAACKR...


Monday, May 7, 2012
WHO’S MOST INFLUENTIAL?

                         VIVEK   KEVIN        MG   NELLIE       EZRA
                       WADHWA     PHO    SIEGLER   HUANG        KLEIN



                         ERIN     SETH   MARTIN    ROBERT      RENAI
                         BURY    GODIN   TANTOW    SCOBLE      LEMAY



                        SARAH    BRAD    JESSICA    LIRAN      ROBERT
                        EVANS    FELD    SPIEGEL   ZELKHA   LLEWELLYN
Monday, May 7, 2012
WHO’S MOST INFLUENTIAL?

                         VIVEK    KEVIN        MG   NELLIE       EZRA
                       WADHWA      PHO    SIEGLER   HUANG        KLEIN



                         ERIN
                                 it depends...
                                   SETH   MARTIN    ROBERT      RENAI
                         BURY     GODIN   TANTOW    SCOBLE      LEMAY



                        SARAH     BRAD    JESSICA    LIRAN      ROBERT
                        EVANS     FELD    SPIEGEL   ZELKHA   LLEWELLYN
Monday, May 7, 2012
IN AUTOMOTIVE / HYBRID / UK

                         VIVEK   KEVIN        MG   NELLIE       EZRA
                       WADHWA     PHO    SIEGLER   HUANG        KLEIN



                         ERIN     SETH   MARTIN    ROBERT      RENAI
                         BURY    GODIN   TANTOW    SCOBLE      LEMAY



                        SARAH    BRAD    JESSICA    LIRAN      ROBERT
                        EVANS    FELD    SPIEGEL   ZELKHA   LLEWELLYN
Monday, May 7, 2012
IN INVEST / TECH / B2C / EARLY

                         VIVEK   KEVIN        MG   NELLIE       EZRA
                       WADHWA     PHO    SIEGLER   HUANG        KLEIN



                         ERIN     SETH   MARTIN    ROBERT      RENAI
                         BURY    GODIN   TANTOW    SCOBLE      LEMAY



                        SARAH    BRAD    JESSICA    LIRAN      ROBERT
                        EVANS    FELD    SPIEGEL   ZELKHA   LLEWELLYN
Monday, May 7, 2012
INFLUENCE IS NOT      INFLUENCE IS
       ONE UNIVERSAL SCORE   CONTEXTUAL QUANT/QUAL
       MAGIC                 HARD WORK
       AFTER THOUGHT         A COMMITMENT
       PERSUASION            COLLABORATION
       PAID MEDIA            EARNED MEDIA


Monday, May 7, 2012
beyond THE HYPE
                       OF INFLUENCE


Monday, May 7, 2012
TRAACKR DATA ANALYSIS
                      2011 EXPERT SURVEY
                      CASE STUDIES




Monday, May 7, 2012
7
            GOLDEN RULES
            TO UNLEASH REAL VALUE
            FROM INFLUENCER COM
Monday, May 7, 2012
1  LAW OF THE VITAL FEW


Monday, May 7, 2012
3%




                           3% PEOPLE =
                           90% IMPACT
Monday, May 7, 2012
3%    APPS
                      HEALTH   3%




                               HYBRID    3%




Monday, May 7, 2012
1. ADVERTISING’S ACHILLES’ HEEL
                      2. RELEVANCE > POPULARITY
                      3. FIND THOSE WHO MATTER


Monday, May 7, 2012
2 BOTH ART AND SCIENCE


Monday, May 7, 2012
Search   Score   Rank   Track




Monday, May 7, 2012
Monday, May 7, 2012
COGNITIVE BLINDNESS


Monday, May 7, 2012
Search   Score   Rank   Track




Monday, May 7, 2012
START WITH AUTOMATED
             & END WITH QUALITATIVE
             HUMAN ANALYSIS
Monday, May 7, 2012
3  BE STRATEGIC


Monday, May 7, 2012
SET GOALS   DISCOVER   LISTEN   ENGAGE   MEASURE




Monday, May 7, 2012
4     BUILD A
             RELATIONSHIP

Monday, May 7, 2012
1. PROVIDE VALUE
                      2. BE RELEVANT
                      3. BE GENUINE


Monday, May 7, 2012
“It’s a marriage
                      not a date”

Monday, May 7, 2012
5  MEASURE WHAT MATTERS
             AND GAIN ACCESS

Monday, May 7, 2012
Monday, May 7, 2012
1   ENGAGEMENT METRICS
                      2   WEBSITE TRAFFIC
                      3   BRAND MENTIONS
                      4   SALES
                      5   SENTIMENT

Monday, May 7, 2012
6
             NO SILVER BULLET
             NO BLACK MAGIC

Monday, May 7, 2012
“Success is for those
     who show up”
                         Woody Allen
Monday, May 7, 2012
7
             DRIVE WITH VALUE,
             NOT HYPE

Monday, May 7, 2012
CASE STUDIES


Monday, May 7, 2012
BLUE KEY CAMPAIGN
             SHONALI BURKE - MSL WASHINGTON DC




Monday, May 7, 2012
The Case of the Blue Key




                        Used with permission from USA for UNHCR   www.thebluekey.org
        ©2011                                                                          43

Monday, May 7, 2012
2011 Goal: 6K Keys by Dec. 31




                          Used with permission from USA for UNHCR


        ©2011                                                       44

Monday, May 7, 2012
Bloggers aka
                               Blue Key “Champions”




                                    Tracking links were key (no pun intended)
                                                                                Used with permission
                      … from Facebook, Twitter, email newsletters, blog, etc…   from USA for UNHCR

        ©2011                                                                                          45

Monday, May 7, 2012
Blue Key Champions Drove the Conversation


                                                                                        Secret Facebook
                                                                                             Group



      Blog posts


                                                                                         Email outreach

      Twitter




                                                                          #bluekey “tweetathon”
                 LinkedIn                                       YouTube
                      Used with permission from USA for UNHCR
        ©2011                                                                                             46

Monday, May 7, 2012
The first tweetathon (June) saw:
                      Involve the Community   • 258 people/1,524 tweets with #bluekey
                                              • 169% increase in web traffic
                                              • >50% of key purchases that week




   Used with permission from USA for UNHCR

        ©2011                                                                           47

Monday, May 7, 2012
Analytics Tell Stories…




                                                   … and Measurement Shapes Strategy




         Used with permission from USA for UNHCR

        ©2011                                                                          48

Monday, May 7, 2012
THANK YOU!
       www.mslgroup.com            www.traackr.com
   shonali.burke@mslgroup.com   pierreloic@traackr.com


Monday, May 7, 2012
Monday, May 7, 2012

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"Beyond the Hype of Influence” with Pierre-Loic Assayag, CEO, Traackr

  • 1. BEYOND THE HYPE OF INFLUENCE UNLEASHING THE POWER OF PUBLIC RELATIONS PRSA COUNSELORS ACADEMY 2012 Monday, May 7, 2012
  • 2. DEMYSTIFY the influencer hype Monday, May 7, 2012
  • 3. TO UNLEASH the value of influencer communication Monday, May 7, 2012
  • 4. WHO’S MOST INFLUENTIAL? VIVEK KEVIN MG NELLIE EZRA WADHWA PHO SIEGLER HUANG KLEIN ERIN SETH MARTIN ROBERT RENAI BURY GODIN TANTOW SCOBLE LEMAY SARAH BRAD JESSICA LIRAN ROBERT EVANS FELD SPIEGEL ZELKHA LLEWELLYN Monday, May 7, 2012
  • 5. KLOUT: VIVEK KEVIN MG NELLIE EZRA WADHWA PHO SIEGLER HUANG KLEIN ERIN SETH MARTIN ROBERT RENAI BURY GODIN TANTOW SCOBLE LEMAY SARAH BRAD JESSICA LIRAN ROBERT EVANS FELD SPIEGEL ZELKHA LLEWELLYN Monday, May 7, 2012
  • 6. PEERINDEX: VIVEK KEVIN MG NELLIE EZRA WADHWA PHO SIEGLER HUANG KLEIN ERIN SETH MARTIN ROBERT RENAI BURY GODIN TANTOW SCOBLE LEMAY SARAH BRAD JESSICA LIRAN ROBERT EVANS FELD SPIEGEL ZELKHA LLEWELLYN Monday, May 7, 2012
  • 7. TWEET LEVEL: VIVEK KEVIN MG NELLIE EZRA WADHWA PHO SIEGLER HUANG KLEIN ERIN SETH MARTIN ROBERT RENAI BURY GODIN TANTOW SCOBLE LEMAY SARAH BRAD JESSICA LIRAN ROBERT EVANS FELD SPIEGEL ZELKHA LLEWELLYN Monday, May 7, 2012
  • 8. TWEET GRADER: VIVEK KEVIN MG NELLIE EZRA WADHWA PHO SIEGLER HUANG KLEIN ERIN SETH MARTIN ROBERT RENAI BURY GODIN TANTOW SCOBLE LEMAY SARAH BRAD JESSICA LIRAN ROBERT EVANS FELD SPIEGEL ZELKHA LLEWELLYN Monday, May 7, 2012
  • 9. WHO’S most influential? VIVEK KEVIN MG NELLIE EZRA WADHWA PHO SIEGLER HUANG KLEIN ERIN wrong question SETH MARTIN ROBERT RENAI BURY GODIN TANTOW SCOBLE LEMAY SARAH BRAD JESSICA LIRAN ROBERT EVANS FELD SPIEGEL ZELKHA LLEWELLYN Monday, May 7, 2012
  • 10. now, if you ask TRAACKR... Monday, May 7, 2012
  • 11. WHO’S MOST INFLUENTIAL? VIVEK KEVIN MG NELLIE EZRA WADHWA PHO SIEGLER HUANG KLEIN ERIN SETH MARTIN ROBERT RENAI BURY GODIN TANTOW SCOBLE LEMAY SARAH BRAD JESSICA LIRAN ROBERT EVANS FELD SPIEGEL ZELKHA LLEWELLYN Monday, May 7, 2012
  • 12. WHO’S MOST INFLUENTIAL? VIVEK KEVIN MG NELLIE EZRA WADHWA PHO SIEGLER HUANG KLEIN ERIN it depends... SETH MARTIN ROBERT RENAI BURY GODIN TANTOW SCOBLE LEMAY SARAH BRAD JESSICA LIRAN ROBERT EVANS FELD SPIEGEL ZELKHA LLEWELLYN Monday, May 7, 2012
  • 13. IN AUTOMOTIVE / HYBRID / UK VIVEK KEVIN MG NELLIE EZRA WADHWA PHO SIEGLER HUANG KLEIN ERIN SETH MARTIN ROBERT RENAI BURY GODIN TANTOW SCOBLE LEMAY SARAH BRAD JESSICA LIRAN ROBERT EVANS FELD SPIEGEL ZELKHA LLEWELLYN Monday, May 7, 2012
  • 14. IN INVEST / TECH / B2C / EARLY VIVEK KEVIN MG NELLIE EZRA WADHWA PHO SIEGLER HUANG KLEIN ERIN SETH MARTIN ROBERT RENAI BURY GODIN TANTOW SCOBLE LEMAY SARAH BRAD JESSICA LIRAN ROBERT EVANS FELD SPIEGEL ZELKHA LLEWELLYN Monday, May 7, 2012
  • 15. INFLUENCE IS NOT INFLUENCE IS ONE UNIVERSAL SCORE CONTEXTUAL QUANT/QUAL MAGIC HARD WORK AFTER THOUGHT A COMMITMENT PERSUASION COLLABORATION PAID MEDIA EARNED MEDIA Monday, May 7, 2012
  • 16. beyond THE HYPE OF INFLUENCE Monday, May 7, 2012
  • 17. TRAACKR DATA ANALYSIS 2011 EXPERT SURVEY CASE STUDIES Monday, May 7, 2012
  • 18. 7 GOLDEN RULES TO UNLEASH REAL VALUE FROM INFLUENCER COM Monday, May 7, 2012
  • 19. 1 LAW OF THE VITAL FEW Monday, May 7, 2012
  • 20. 3% 3% PEOPLE = 90% IMPACT Monday, May 7, 2012
  • 21. 3% APPS HEALTH 3% HYBRID 3% Monday, May 7, 2012
  • 22. 1. ADVERTISING’S ACHILLES’ HEEL 2. RELEVANCE > POPULARITY 3. FIND THOSE WHO MATTER Monday, May 7, 2012
  • 23. 2 BOTH ART AND SCIENCE Monday, May 7, 2012
  • 24. Search Score Rank Track Monday, May 7, 2012
  • 27. Search Score Rank Track Monday, May 7, 2012
  • 28. START WITH AUTOMATED & END WITH QUALITATIVE HUMAN ANALYSIS Monday, May 7, 2012
  • 29. 3 BE STRATEGIC Monday, May 7, 2012
  • 30. SET GOALS DISCOVER LISTEN ENGAGE MEASURE Monday, May 7, 2012
  • 31. 4 BUILD A RELATIONSHIP Monday, May 7, 2012
  • 32. 1. PROVIDE VALUE 2. BE RELEVANT 3. BE GENUINE Monday, May 7, 2012
  • 33. “It’s a marriage not a date” Monday, May 7, 2012
  • 34. 5 MEASURE WHAT MATTERS AND GAIN ACCESS Monday, May 7, 2012
  • 36. 1 ENGAGEMENT METRICS 2 WEBSITE TRAFFIC 3 BRAND MENTIONS 4 SALES 5 SENTIMENT Monday, May 7, 2012
  • 37. 6 NO SILVER BULLET NO BLACK MAGIC Monday, May 7, 2012
  • 38. “Success is for those who show up” Woody Allen Monday, May 7, 2012
  • 39. 7 DRIVE WITH VALUE, NOT HYPE Monday, May 7, 2012
  • 41. BLUE KEY CAMPAIGN SHONALI BURKE - MSL WASHINGTON DC Monday, May 7, 2012
  • 42. The Case of the Blue Key Used with permission from USA for UNHCR www.thebluekey.org ©2011 43 Monday, May 7, 2012
  • 43. 2011 Goal: 6K Keys by Dec. 31 Used with permission from USA for UNHCR ©2011 44 Monday, May 7, 2012
  • 44. Bloggers aka Blue Key “Champions” Tracking links were key (no pun intended) Used with permission … from Facebook, Twitter, email newsletters, blog, etc… from USA for UNHCR ©2011 45 Monday, May 7, 2012
  • 45. Blue Key Champions Drove the Conversation Secret Facebook Group Blog posts Email outreach Twitter #bluekey “tweetathon” LinkedIn YouTube Used with permission from USA for UNHCR ©2011 46 Monday, May 7, 2012
  • 46. The first tweetathon (June) saw: Involve the Community • 258 people/1,524 tweets with #bluekey • 169% increase in web traffic • >50% of key purchases that week Used with permission from USA for UNHCR ©2011 47 Monday, May 7, 2012
  • 47. Analytics Tell Stories… … and Measurement Shapes Strategy Used with permission from USA for UNHCR ©2011 48 Monday, May 7, 2012
  • 48. THANK YOU! www.mslgroup.com www.traackr.com shonali.burke@mslgroup.com pierreloic@traackr.com Monday, May 7, 2012