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Last Off the Ship:
Using facilitative leadership in
           libraries.

LIBRARY MANAGEMENT INSTITUTE (LMI) SUMMER CONFERENCE 2011
         ARCADIA UNIVERSITY, GLENSIDE, PA (07.11.2011)

               Albert S. Municino, BS, SLMS, MLIS
             Librarian / Educational Media Specialist
               Hudson County Community College
                      Jersey City, New Jersey

                Email: municino@gmail.com
                       Twitter: @alberoli
              Web: http://infodesk.posterous.com
Seminar/Workshop Agenda

   1. Introduction | Leadership competencies
     2. Defining leadership and facilitation
            3. Exploring leader types
     4. Facilitative Leadership Core Values
        5. Facilitative Quiz (4 Questions)
   6. Introduction to Library Ecology concept
Albert Municino, BS, SLMS, MLIS

                BS, Communication/SLMS, K-12 Education
                Southern Connecticut State University (CT)

          MLIS University of Western Ontario (ON, Canada, ALA)

Librarian/Educational Media Specialist at Hudson County Community College:
          Reference/Instruction Librarian; Media Services Manager;
           Distance Education Studio (e-Services) Point of Contact;
                Chair, Media Services Development Committee;
                     ESL Liaison; Adjunct Instructor (ESL)

  Graduate, New Jersey Academy of Library Leadership (NJ State Library)
    Certificate, Executive Training for Library Directors and Managers,
    Library Sustainability (Rutgers, The State University of New Jersey)
The library is dead.
       Long live the library!*




   *Le Roi est mort, vive le Roi! – The King is dead. Long live the king!
                        Le mort saisit le vif – The dead seize the living.
The library is dead.
The library is dead.
The library is dead.
The library is dead.
The library is dead.
The library is dead.
The library is dead.
 Long live the library!
 How will libraries 'succeed' one another?

 “When simple change becomes transformational change,
 the desire for continuity becomes a dysfunctional mirage.”
 The Mirage of Continuity (1999) Hawkins & Battin*




                                  *Quote and graphic from scilib.typepad.com
Learning to Lead (Mason & Weatherbee*)
   Participants in the Stanford-California Institute sought
     the following from their library leadership training:

                 1. Inspiration from ideas
                      2. Develop skills
      3. Communicate, lead change, work with people
            4. Motivate entrenched workforce
                      5. Create vision
                     6. Advance career
              7. Develop personal attributes
            8. Assertiveness / self-confidence
                      9. Rejuvenation
               10. Access to library experts
                         11. Network
                12. Information technology

                                  *Leadership programs listed by state, type, and content.
Leadership Competencies (Singh)
    Takeaways from an international LIS paper (India):



           Library as place → Library as concept
        End-user expectations up → Budgets down
A face in the information crowd → Reclaiming library mantle
       Consortial strategies → Everyday strategies
         Complacency → Proactive engagement
        Save users time → “Lead, follow, or quit”
Leadership Competencies: ALA Emerging Leaders
        (Ammons-Stephens, Cole, et al)
       Core Leadership Competencies: Cognitive Ability; Vision;
         Interpersonal Effectiveness; Managerial Effectiveness



  Cognitive Ability → Problem solving; decision making; reflective thinking


       Vision → Global thinking; creative/innovative; forward thinking
Leadership Competencies: ALA Emerging Leaders
        (Ammons-Stephens, Cole, et al)
         Core Leadership Competencies: Cognitive Ability; Vision;
    Interpersonal Effectiveness; Managerial Effectiveness (continued):



     Interpersonal Effectiveness → Culturally competent; accountability;
  team building; development; inspirational/motivational; communication skills

    Managerial Effectiveness → Manage change; resource management;
           strategic planning; collaboration; flexibility/adaptability


+ Personal Attributes → Principled/ethical; honest; humble; gracious; teachable
Tayloe Harding, in Arts Education Policy Review


       ...help foster thinking, acting and leading creatively.


        Having more than one correct answer for yourself
             Is another facet of recognizing yourself
                            as a leader.


         The ability to re-think and re-define situations,
        problems, and ourselves, or anything in our lives
        is a vital and important component of leadership.
Solitude and Leadership (Deresiewicz)
         Expounded on the connections between work
        and leadership as the development of your own
            sense of reality, for yourself, not others.


   Says it is vital to step away from the vagaries of daily life,
  all of our devices, our automatic ways we all have of going
               through our day, and simply reflect.


   Thinking things through on your own, without distraction,
           can make the difference between leading
               and following the rest of the sheep.


This is an introspective side of leadership not often talked about.
Defining leadership

                Leadership is:


      1. the office or position of a leader
           2. (the) capacity to lead
       3. the act or instance of leading*

               *Merriam-Webster.com:
Defining facilitative

                  Facilitative is:


         1. providing service or assistance
  2. tending to promote or assist the development
                  of something*



                 *Merriam-Webster.com
Preparing the leadership mind


       Leadership is a state of mind,
         a purposeful preparation,
         a form of self-definition.*


         *Based on my observations and practice.
Opportunities for leadership
    Any personal or organizational scenario.


               You have to look at:
                     your life
                    your work
                 your education
               your surroundings
                your interactions


 in order to know, develop into, and be a leader.
Many types of leaders:
Many types of leaders:
Module 1: Facilitative Leadership

  Four core values for FL according to Schwarz:


            1. Valid Information
       2. Free and Informed Choice
          3. Internal Commitment
               4. Compassion
Four core values for FL (Moore)


       1. Valid Information
         – Self-confirmable
          – Subject specific
      – Feelings/Assumptions
            – Valid & True
Four core values for FL


    2. Free and informed choice
– Free of pressures from outside forces
– Decision/Commitment Ownership (VI)
– Societal/Organizational (Strategy AM)
Four core values for FL


       3. Internal Commitment
    – (VI | F&IC) Steps Completed
   – Open to Re-thinking Decisions
– Open to Non-Supportive Information
Four core values for FL


        4. Compassion
– Temporarily Suspend Judgement
   – Genuine Concern & Interest
  – Acknowledgement & Empathy
Module 2: Facilitative guidelines


   “Facilitative leadership helps people to better
      understand each other so that common
     goals can be established, agreed upon,
             committed to, and reached.”
                  ---Thomas L. Moore
Module 2: Facilitative guidelines
                      Ground rules for effective groups*


  
      Test assumptions
  
      Share all relevant information
  
      Use specific examples & agree on what important words mean
  
      Explain your reasoning and intent
  
      Focus on interests, not positions
  
      Combine advocacy and inquiry
  
      Jointly design next steps and ways to test disagreements
  
      Discuss un-discussable issues
  
      Use a decision-making rule that generates the level of commitment


                                            *Roger Schwarz
Module 3: Facilitative short quiz


1. You need to give some negative feedback to Pam,
     one of your direct reports. You…(a, b, or c).
Module 3: Facilitative short quiz


 2. You’re designing a 360-degree feedback system
     for your organization. To ensure that people
          get useful feedback, you…(a or b).
Module 3: Facilitative short quiz

  3. You’re leading a team in which two members,
     Ellen and Sean, are concerned that another
   team member, Peter, isn’t performing his share
        of the work, which is making it difficult
  for the seven member team to achieve its goals.
      The two members want you to deal with it.
                   You…(a, b, or c).
Module 3: Facilitative short quiz


    4. Whenever you and your team are solving
   a problem together, team members stop sharing
        different views after you express yours.
         To address that problem, you...
                    (a, b, c, or d).
Facilitative short quiz


          Post-quiz brief discussion

             Long Live the Library!:
        Introduction to Library Ecology
Introduction to Library Ecology


Master of the Landscape: Interior/Exterior


    Self-Awareness (Test, read, experience)

    Vision (Inner/Outer, share, engage)

    Eco-connection (People, environment)
Facilitative+                         Strategic
    Leadership                               &
     Staff &                            Operational
  User/Advocate                           Planning
   Partnerships                         Partnerships




                      Leader Ecology:
                      Self-Awareness
                      Personal/Vision
                      Eco-Connection




      Mission
                                        Technology
       Vision
                                             &
         &
                                         Innovation
Curricula/Standards
                                        Partnerships
   Partnerships
Facilitative+ Leadership


Facilitation+ Leader/Manager Toolkit (All):


    Eco/Self-Awareness (Empathy/Experiential)

    Leadership Development (Immerse, PD)

    Practice on pilot library projects (Create)
User/Advocate Partners


Educating Staff, Users, Advocates:


    Identifying (List, Expand, Enhance)

    Improving (Assess, Discuss)

    Innovating (Pilot, Technology)
Strategic & Operational Partners


    Engaging information (Living Plan):


    Planning (Write, Edit, Interpret)

    Purchasing (Vendor Relations, Discussions)

    Production (Digital Content, Pilots)
Mission-Vision, Curricula, Standards

Connecting the library (Points of Interest):


    Mission & Vision (Proving Ground)

    Curricula (Educational Practice)

    Standards (Matching Rubric)
Technology & Innovation

Library @space + Library @ context (User):


    Content (Professional/Local)

    Control (Library/User Experience)

    Convenience (Staff/Stakeholders)
Facilitative+                         Strategic
    Leadership                               &
     Staff &                            Operational
  User/Advocate                           Planning
   Partnerships                         Partnerships




                      Leader Ecology:
                      Self-Awareness
                      Personal/Vision
                      Eco-Connection




      Mission
                                        Technology
       Vision
                                             &
         &
                                         Innovation
Curricula/Standards
                                        Partnerships
   Partnerships
Leaders
Bibliography & Web presence


     LMI Bibliography on the web (Easybib):
                http://ow.ly/5xin2

     Albert Municino | microblog on the web:
        http://infodesk.posterous.com

       Twitter Albert Municino on the web :
                    @alberoli
The cover slide for this presentation is an image derivative
   of an original period photograph by Stanford White (Architect),
                              described as
"New York University library (before conversion) to Bronx Community
                                College."
                  and attributable to Durova under the
       Attribution-Share Alike 2.0 Creative Commons license.




       http://en.wikipedia.org/wiki/Bronx_Community_College


    The original work is from 1904 and is in the public domain.
Last Off the Ship: Facilitative Leadership in Libraries

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Last Off the Ship: Facilitative Leadership in Libraries

  • 1.
  • 2. Last Off the Ship: Using facilitative leadership in libraries. LIBRARY MANAGEMENT INSTITUTE (LMI) SUMMER CONFERENCE 2011 ARCADIA UNIVERSITY, GLENSIDE, PA (07.11.2011) Albert S. Municino, BS, SLMS, MLIS Librarian / Educational Media Specialist Hudson County Community College Jersey City, New Jersey Email: municino@gmail.com Twitter: @alberoli Web: http://infodesk.posterous.com
  • 3. Seminar/Workshop Agenda 1. Introduction | Leadership competencies 2. Defining leadership and facilitation 3. Exploring leader types 4. Facilitative Leadership Core Values 5. Facilitative Quiz (4 Questions) 6. Introduction to Library Ecology concept
  • 4. Albert Municino, BS, SLMS, MLIS BS, Communication/SLMS, K-12 Education Southern Connecticut State University (CT) MLIS University of Western Ontario (ON, Canada, ALA) Librarian/Educational Media Specialist at Hudson County Community College: Reference/Instruction Librarian; Media Services Manager; Distance Education Studio (e-Services) Point of Contact; Chair, Media Services Development Committee; ESL Liaison; Adjunct Instructor (ESL) Graduate, New Jersey Academy of Library Leadership (NJ State Library) Certificate, Executive Training for Library Directors and Managers, Library Sustainability (Rutgers, The State University of New Jersey)
  • 5. The library is dead. Long live the library!* *Le Roi est mort, vive le Roi! – The King is dead. Long live the king! Le mort saisit le vif – The dead seize the living.
  • 10. The library is dead.
  • 11. The library is dead.
  • 12. The library is dead. Long live the library! How will libraries 'succeed' one another? “When simple change becomes transformational change, the desire for continuity becomes a dysfunctional mirage.” The Mirage of Continuity (1999) Hawkins & Battin* *Quote and graphic from scilib.typepad.com
  • 13. Learning to Lead (Mason & Weatherbee*) Participants in the Stanford-California Institute sought the following from their library leadership training: 1. Inspiration from ideas 2. Develop skills 3. Communicate, lead change, work with people 4. Motivate entrenched workforce 5. Create vision 6. Advance career 7. Develop personal attributes 8. Assertiveness / self-confidence 9. Rejuvenation 10. Access to library experts 11. Network 12. Information technology *Leadership programs listed by state, type, and content.
  • 14. Leadership Competencies (Singh) Takeaways from an international LIS paper (India): Library as place → Library as concept End-user expectations up → Budgets down A face in the information crowd → Reclaiming library mantle Consortial strategies → Everyday strategies Complacency → Proactive engagement Save users time → “Lead, follow, or quit”
  • 15. Leadership Competencies: ALA Emerging Leaders (Ammons-Stephens, Cole, et al) Core Leadership Competencies: Cognitive Ability; Vision; Interpersonal Effectiveness; Managerial Effectiveness Cognitive Ability → Problem solving; decision making; reflective thinking Vision → Global thinking; creative/innovative; forward thinking
  • 16. Leadership Competencies: ALA Emerging Leaders (Ammons-Stephens, Cole, et al) Core Leadership Competencies: Cognitive Ability; Vision; Interpersonal Effectiveness; Managerial Effectiveness (continued): Interpersonal Effectiveness → Culturally competent; accountability; team building; development; inspirational/motivational; communication skills Managerial Effectiveness → Manage change; resource management; strategic planning; collaboration; flexibility/adaptability + Personal Attributes → Principled/ethical; honest; humble; gracious; teachable
  • 17. Tayloe Harding, in Arts Education Policy Review ...help foster thinking, acting and leading creatively. Having more than one correct answer for yourself Is another facet of recognizing yourself as a leader. The ability to re-think and re-define situations, problems, and ourselves, or anything in our lives is a vital and important component of leadership.
  • 18. Solitude and Leadership (Deresiewicz) Expounded on the connections between work and leadership as the development of your own sense of reality, for yourself, not others. Says it is vital to step away from the vagaries of daily life, all of our devices, our automatic ways we all have of going through our day, and simply reflect. Thinking things through on your own, without distraction, can make the difference between leading and following the rest of the sheep. This is an introspective side of leadership not often talked about.
  • 19. Defining leadership Leadership is: 1. the office or position of a leader 2. (the) capacity to lead 3. the act or instance of leading* *Merriam-Webster.com:
  • 20. Defining facilitative Facilitative is: 1. providing service or assistance 2. tending to promote or assist the development of something* *Merriam-Webster.com
  • 21. Preparing the leadership mind Leadership is a state of mind, a purposeful preparation, a form of self-definition.* *Based on my observations and practice.
  • 22. Opportunities for leadership Any personal or organizational scenario. You have to look at: your life your work your education your surroundings your interactions in order to know, develop into, and be a leader.
  • 23. Many types of leaders:
  • 24. Many types of leaders:
  • 25. Module 1: Facilitative Leadership Four core values for FL according to Schwarz: 1. Valid Information 2. Free and Informed Choice 3. Internal Commitment 4. Compassion
  • 26. Four core values for FL (Moore) 1. Valid Information – Self-confirmable – Subject specific – Feelings/Assumptions – Valid & True
  • 27. Four core values for FL 2. Free and informed choice – Free of pressures from outside forces – Decision/Commitment Ownership (VI) – Societal/Organizational (Strategy AM)
  • 28. Four core values for FL 3. Internal Commitment – (VI | F&IC) Steps Completed – Open to Re-thinking Decisions – Open to Non-Supportive Information
  • 29. Four core values for FL 4. Compassion – Temporarily Suspend Judgement – Genuine Concern & Interest – Acknowledgement & Empathy
  • 30. Module 2: Facilitative guidelines “Facilitative leadership helps people to better understand each other so that common goals can be established, agreed upon, committed to, and reached.” ---Thomas L. Moore
  • 31. Module 2: Facilitative guidelines Ground rules for effective groups*  Test assumptions  Share all relevant information  Use specific examples & agree on what important words mean  Explain your reasoning and intent  Focus on interests, not positions  Combine advocacy and inquiry  Jointly design next steps and ways to test disagreements  Discuss un-discussable issues  Use a decision-making rule that generates the level of commitment *Roger Schwarz
  • 32. Module 3: Facilitative short quiz 1. You need to give some negative feedback to Pam, one of your direct reports. You…(a, b, or c).
  • 33. Module 3: Facilitative short quiz 2. You’re designing a 360-degree feedback system for your organization. To ensure that people get useful feedback, you…(a or b).
  • 34. Module 3: Facilitative short quiz 3. You’re leading a team in which two members, Ellen and Sean, are concerned that another team member, Peter, isn’t performing his share of the work, which is making it difficult for the seven member team to achieve its goals. The two members want you to deal with it. You…(a, b, or c).
  • 35. Module 3: Facilitative short quiz 4. Whenever you and your team are solving a problem together, team members stop sharing different views after you express yours. To address that problem, you... (a, b, c, or d).
  • 36. Facilitative short quiz Post-quiz brief discussion Long Live the Library!: Introduction to Library Ecology
  • 37. Introduction to Library Ecology Master of the Landscape: Interior/Exterior  Self-Awareness (Test, read, experience)  Vision (Inner/Outer, share, engage)  Eco-connection (People, environment)
  • 38. Facilitative+ Strategic Leadership & Staff & Operational User/Advocate Planning Partnerships Partnerships Leader Ecology: Self-Awareness Personal/Vision Eco-Connection Mission Technology Vision & & Innovation Curricula/Standards Partnerships Partnerships
  • 39. Facilitative+ Leadership Facilitation+ Leader/Manager Toolkit (All):  Eco/Self-Awareness (Empathy/Experiential)  Leadership Development (Immerse, PD)  Practice on pilot library projects (Create)
  • 40. User/Advocate Partners Educating Staff, Users, Advocates:  Identifying (List, Expand, Enhance)  Improving (Assess, Discuss)  Innovating (Pilot, Technology)
  • 41. Strategic & Operational Partners Engaging information (Living Plan):  Planning (Write, Edit, Interpret)  Purchasing (Vendor Relations, Discussions)  Production (Digital Content, Pilots)
  • 42. Mission-Vision, Curricula, Standards Connecting the library (Points of Interest):  Mission & Vision (Proving Ground)  Curricula (Educational Practice)  Standards (Matching Rubric)
  • 43. Technology & Innovation Library @space + Library @ context (User):  Content (Professional/Local)  Control (Library/User Experience)  Convenience (Staff/Stakeholders)
  • 44. Facilitative+ Strategic Leadership & Staff & Operational User/Advocate Planning Partnerships Partnerships Leader Ecology: Self-Awareness Personal/Vision Eco-Connection Mission Technology Vision & & Innovation Curricula/Standards Partnerships Partnerships
  • 46. Bibliography & Web presence LMI Bibliography on the web (Easybib): http://ow.ly/5xin2 Albert Municino | microblog on the web: http://infodesk.posterous.com Twitter Albert Municino on the web : @alberoli
  • 47. The cover slide for this presentation is an image derivative of an original period photograph by Stanford White (Architect), described as "New York University library (before conversion) to Bronx Community College." and attributable to Durova under the Attribution-Share Alike 2.0 Creative Commons license. http://en.wikipedia.org/wiki/Bronx_Community_College The original work is from 1904 and is in the public domain.