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Support MutualMind 2015
- 2. All Content ©2015 MutualMind • www.mutualmind.com • #listensmarter
Knowledge Base, Training and Support
3 Top resources to make the most of MutualMind Platform
#1. Knowledge Base
Whether you are new to MutualMind or
looking for help on a specific topic,
Knowledge Base is the place to start. The
Knowledge Base is our searchable,
centralized repository for latest product
guides (videos, slides and more), answers
to frequently asked questions and
reference articles. Access the Knowledge
Base at:
https://support.mutualmind.com/knowledg
ebase OR mmnd.co/mmkb
#2. Reporting Issues
If you run into an issue while you are
working on the product, click on the “Help
and Support” button on the top or bottom
right of any page to send our support
team a “ticket” that includes your contact
info, browser info and a screenshot
(optional). Our support team will
acknowledge your request and send a
response within 24 to 48 hours.
#3. Contact Us
There are times when you have a question, issue, comment or feedback that you want to
share with us quickly. Here’s how you can reach us:
• For general questions: info@mutualmind.com
• For support questions: support@mutualmind.com
• To create a ticket for product issues: tickets@mutualmind.com
• For billing questions: accounting@mutualmind.com
