Staff often don't learn by themselves because certain requirements for successful knowledge transfer are missing. While 80% of the process is achieved when knowledge is recorded, the remaining 20% requires easy access to relevant, sequenced learning content with expert tips, questions, and exercises. easyLEARN is a learning support program that provides these missing elements, allowing experts to publish knowledge and staff to independently learn from manuals, guidelines and other materials through a learning window, search engine, recipe editor, and support portal.

1. What prevents staff from learning by themselves?

2. Staff often don’t learn by themselves because certain requirements
for a successful know-how transfer have not been met.
80% of the process of a successful know-how transfer was achieved the The remaining 20% consists of:
moment the knowledge was recorded.
 easy learn: staff need...
What is the remaining 20% that would allow staff to independently
acquire the knowledge held in manuals, guidelines, directions, presenta- • a selection of learning content relevant
tions, process descriptions, and so on? for the target group
• presentation of a didactically suitable
sequence of learning steps
• tips and control questions by an expert
• practical tasks and exercises for the
knowledge transfer
Why not simply send Learning window
primary school pupils
to the library on their
first day at school?  easy find: after the training, content must also
remain accessible to the learner and be found
They would lack impor- within seconds.
tant learning require-
ments: Know-how search engine
• selection
• sequence
• tips and control  easy publish: your experts want to provide their
questions recorded know-how to the learner in a simple
• tasks and exercises way and allow self-paced learning
Learning recipe editor
 easy plan: management and experts want to
control learning activities in a simple way.
Support portal

3. easyLEARN is a learning process support program
which provides the missing elements...
Know-how
experts publish staff learn
their knowledge by themselves ...and makes
by themselves
recorded
Learning Know-how Learning Support
window search engine recipe portal knowledge
staff learn questions are experts define learning is easy to acquire
by themselves answered learning recipes scheduled
immediately during self-
paced learning

4. Learning window
The learning window leads staff through the learning recipes
defined by their subject matter experts
Tips provided by the expert for The learning window leads through the learning
the current learning step. content on the network by means of a didactically
suitable learning recipe, defined by subject matter
experts. The learning recipe contains a suggested
sequence, tips and control questions, as well as
tasks and exercises. Individual progress and
completed learning goals are registered.
If needed, the multi-
media tutor explains
how to use the learning
window.
The learning recipe The individual learning
leads through a content, accessed
sequence of selected directly from your IT
information (e.g. network, opens up at
from your IT network) the correct position
based on didactical (example: pdf)
considerations
The learning recipe includes control questions and tasks,
provides online help and thus leads to understanding.

5. Know-how search engine
The know-how search engine answers important questions –
also after the training
In the proven «google-style» fashion, easyLEARN helps to quickly and easily find all the important information needed to learn.
easyLEARN lists all knowledge objects in a catalogue. No matter where the information is physically stored – whether in a folder, on
the intranet or internet, in pdf documents, databases, etc. – staff simply enquire and get answers.
All learning objects can be found with the centrally
accessible search engine or directly by means of
the SmartLink on the taskbar.
«just in time» searching reduces your efforts at for-
mal learning as learning content can be accessed
simply when needed.
easyLEARN reports on what information is looked
up and how often, and which is still lacking!

6. Learning recipe editor
Experts use the learning recipe editor and thus make their
knowledge in existing documents easy to access by the self-paced
learners.
questions, tips, tasks easyLEARN can
be used as a web
application or
accessed easily
by means of the
locally installed
SmartLink.
selection and
sequence
Subject matter experts add learning content to
easyLEARN simply by dropping the file onto the
SmartLink on the bottom right of the screen.
Questions and tasks are finally added to the learn-
ing recipe in the browser.
.....it’s ready for someone to learn!
easyLEARN does not substitute a teacher!
easyLEARN is a new tool for your experts.

7. Support portal
In the support portal, management and experts control learning
processes. They schedule, support and check learning activities.
The support portal provides management and experts the means to control learning processes and individual progress by scheduling,
supporting and monitoring all learning activities. Moreover, learners can receive online support, and the transfer of know-how can be
analysed in various ways.
Setting learning targets
• schedule courses and training
• assign courses to individuals and groups
Learning Process
• progress monitoring
• automated reminders and warnings
Controlling
• educational statements on quality and quantity
• various reports per individual or group
• reports on questions and learner uncertainties
Compatability as a Learning
Management System (LMS)
• easyLEARN can export courses to other
LMS (AICC/SCORM)
• AICC/SCORM courses can be imported
into easyLEARN

8. ...we are here for you!
If staff members learn Services Prepared learning content
by themselves…
Introduction to easyLEARN Ready to use easyLEARN courses including
 courses can be
attended anytime  We support setting up easyLEARN and introducing it.  Software: MS Office, Groupwise, Lotus Notes
and other standard programs
 large educational Professional coaching in creating content  occupational health and safety
projects can succeed  Health Care: hygiene, Clinical Staffing and
in no time at all  you so desire, we will show your experts how to introduce
If Planning, Electronic Medical Recording,
easyLEARN and how to create learning recipes Vigilance, Clinical Information Management
 everyone can self-  We can also provide individual training. Systems, etc.
pace their learning  Safety hazards: what to do in case of fire,
Production of your learning content and many more
 people can learn at
home, in a classroom,  Hand it over to us! We will gladly produce any kind of learning con- Ask for our detailed course overview!
or in their work envi- tent for you – video clips, flash animations or whole learning recipes.
ronment easyLEARN learning depot
Useful online services which make it easier for you to produce your
 everyone can learn learning content «Is there already a learning content on my topic
individually according somewhere else?» Have a look in the
to their own needs Don’t let your subject matter experts waste their time with chores we can easyLEARN learning depot where you can ex-
efficiently do for you, based on a lot of experience: change learning content with other experts: How
 travelling expenses do you use a fire extinguisher? How does human
are saved  conversion of files (texts, images, sound or video files) blood circulation work? How to deal with spam
 professional brush up: audio recordings, visualizations, noise email?... and many more!
 educational state-
an reduction, and many more
ment will be automati-  translations Use existing learning content from the depot for
cally available  setting up quizzes or surveys free, change it to your liking and your are ready to
 accessing libraries such as pictures, cliparts and sounds run your training!
 they can look up
learning content on
their own if forgotten Distributed by: SDN AG
Solution Development Network
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CH - 8912 Obfelden
Main +41 (0)43 322 72 00
Fax +41 (0)43 322 72 01
Internet www.sdnag.com