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What is a user story?

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What is a user story? What is the structure? How can I write a user story? What is an acceptance criterion?
Reference video: https://youtu.be/hu-_MXiUHnc

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What is a user story?

  1. 1. LEAN APPS BUILD PRODUCTS AT 5x SPEED Innovate, Design, Develop, Measure, Automate, Repeat User Stories
  2. 2. Narjeet Soni, Co-Founder and CEO #LeanInnovation #Designthinking #Agile #Digitaltransformation
  3. 3. DEFINE MVP
  4. 4. User Story As a <user role>, I want to … <functionality> So that … <business value>
  5. 5. User Story As a <user>, I want to do <X>, so that <Y> • <user> is the person who will use the product to do some task • <x> is the task <user> will achieve by this story/feature • <y> is the business reason or value <user> will gain by doing task <X>
  6. 6. User Story External apps <user> = rider <user> = driver Internal products <user> = customer support <user> = data analytics expert <user> = marketing manager Common mistake - people working on developing products are not the "users" <user> <> developer <user> <> ux designer <user> <> technical architect <user><> business analyst
  7. 7. User Story 1 Login and Registration As a rider, I want to login into the Rider app, so that I can access the app and book a taxi for my next ride Acceptance criterion 1. I should be able to Register with my mobile number 2. After entering my mobile number I should receive a 6 digit unique number as an SMS 3. I should be able to enter this 6 digit unique number in the app to confirm the mobile number and continue with registration 4. I should be able to set the password for myself after the mobile number is confirmed 5. I should be able to login using my mobile number and password 6. I should have an option to reset my password in case I forget it. The reset should work via SMS and unique code, similar to registration Note: A user story tells us WHAT is required, WHY it is required and for WHOM it is required for. It does not answer HOW the WHAT should be done? HOW is defined by UX designer, who creates a visual experience of HOW the defined story should be developed
  8. 8. User Experience - Uber
  9. 9. User Experience - Snapchat
  10. 10. Another example As a driver, I want to login into the driver app, so that I can start taking bookings from the riders
  11. 11. Another example List taxis around me As a rider, I want to see the list of taxis around me, so that I can see which taxi I want to book for my journey from my current location to another part of the city Acceptance criterion 1. The app should be able to see my current location via GPS - and take that as pick up location 2. I should be able to change my pick up location if required 3. I should see the list of taxis around me - based on distance from me 4. I should see in time it would take them to reach me 5. I should see the distance of the taxi from me 6. I should also see the registration number of the taxi 7. I should also see the brand of the taxi - Mercedes, BMW, Tesla etc. 8. I should see the picture of the driver if available See again, this story explains WHAT needs to be done, WHY it is required and for WHOM is this required? UX Designer will define HOW this will be
  12. 12. Narjeet Soni ns@theleanapps.com +49 – 173 194 2045 Torstr. 33-35, 10119, Berlin, Germany www.theleanapps.com

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What is a user story? What is the structure? How can I write a user story? What is an acceptance criterion? Reference video: https://youtu.be/hu-_MXiUHnc

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