Motivational Fulfillment & Logistics Services Retail Capabilities

1. Motivational Fulfillment
& Logistics Services

2. Experience Spells Success
Over 3 Decades of
Experience…one reason why MFLS has Customized Fulfillment
And Retail Distribution
earned the enviable reputation as a leader
and innovator in this field. “That spells success”
Motivational Fulfillment and Logistics
Services was founded in 1977 and is still
operated by Hal Altman and Geoff Landon.
Our Supervisors, Account Executives and
the majority of key warehouse personnel
average over twenty years of employment
with MFLS which gives the company
strength and continuity.

3. Experience A Great Partner!
STRENGTH and CONTINUITY! REDUCED FREIGHT COSTS !
It is the Mission of Motivational Fulfillment & The success of any organization can come down to how
Logistics Services to serve our direct to consumer & well they are able to control costs.
retail distribution clients & their customers with
consistent, on-time fulfillment & logistics services. An immediate benefit of working with MFLS is the
effectiveness of our shared logistics network and
Our knowledgeable & tenured professionals will utilize delivery capabilities.
our ever evolving reporting & software systems to
provide these services while focusing on cost saving At MFLS we pride ourselves on our deeply discounted
ways to ship, package & communicate while freight rates with national based carriers which we
maintaining an integrity driven environment share with you our client.
Our Mission
EFFICIENT SYSTEMS!
STRENGTH and ADVANTAGES!
MFLS Systems offer solid performance and reliability.
Overall, MFLS possesses many strengths & advantages
Our systems are proprietary and were developed to
that provide our clients with professional services
enable unlimited scalability and flexibility, assuring
coupled with an incredibly high standard of ethics and
compatibility with our clients. Our online reporting
a high rate of return on their investment.
systems are updated daily in real time providing 24/7
access to your data via the web. Motivational Our proven expertise in key niches such as direct
Fulfillment and Logistics Services prides itself on its response & retail distribution along with strong
ability to become an extension of our client's business. industry-wide relationships result in a dynamic, fun
Our success is yours and your success is ours. working environment completely focused on
delighting our clients from start to finish.

4. Effective Supply Chain
The ability of an organization to effectively move and store materials from and to a complex network
of suppliers and end users is not a simple task, and the success of any world class supply chain is
heavily dependent upon the effectiveness of its logistics network and delivery capability; in essence,
its logistics function, comprised of inventory, warehouse, and transportation management.
WHY YOU NEED A 4PL !
Whereas traditional 3PL providers mainly focus on transportation and logistics, 4PLs, such as MFLS,
provide a wide range of value-added services that can range from business process analysis to
hand work such as assembly, packaging and configuration.
A 4PL brings together and centrally manages the complete supply chain for a
company to provide a single supply chain solution.
A 4PL simply put is your Supply Chain Management solution resulting in lowered
overall supply chain costs due to planning and focus on direction.
There are essentially three goals of The MFLS SCM Team:
To control inventory
To increase the speed of transactions with real-time data exchange
To increase revenue by satisfying customer demands more efficiently

5. Facilities and Function
MFLS offers a wide range of automated machines and custom designed
packaging, including shrink wrapping, tape and heat sealing, corrugated,
paper cold seal packing to both personalize and reduce packaging and
shipping costs.
MFLS specializes in assembly line customized client packaging, pick and
pack and multiple item orders.
MFLS' 105 docks are equipped with mechanized metal dock equipment and
our receiving and unloading hours are tailored to the trucking industry.
Each phase of our fulfillment is designed to reduce processing and shipping
costs while improving consumer acceptance and response to your project.
Our 800,000 square foot facilities are fully secured with a sophisticated
camera security system featuring infrared motion detectors.

6. Recognized Compatibility
MFLS Warehouse Management System (Logistica) is an advanced warehouse
management solution offering solid performance and reliability, developed to enable
unlimited scalability and flexibility, assuring compatibility with our clients.
Motivational has the flexibility and technology to accommodate your retailers varied
requirements.
Our warehouses are outfitted with sophisticated equipment and the newest technology
utilizing true real time Radio Frequency scanning and printing, thereby allowing
immediate visibility to our customers for receiving, order preparation status, departure
information, freight costs and inventory status.
Clients data is visible in real time and accessible 24-7 from Motivational's LogistiShare
website via the web, anywhere and anytime.
In 2004 Motivational was selected as one of the top 10 Logistics providers to Wal-Mart
and an award winner with Target as our client list continues to grow our list of retailers
expands to include the top 100 retailers in the country.

7. EDI Solution and Support
MFLS understands EDI and through integration provides an easy-to-use web delivered platform
that makes it possible for small, medium and large businesses to meet retail compliance
requirements and manage large supply chains.
MFLS openly advises clients of EDI solutions available and the relationship to the VAN used to
translate the EDI data. It is MFLS’s belief that the client should retain control of their EDI solution
when possible. We walk our clients through their options and help them make the choice that best
fits their business model. Once a decision is made we can help facilitate the setup at a great
discount between the EDI partner and our client or integrate to their solution. Clients who own their
EDI solution and are able to utilize it as their business grows. Our clients benefit from this direct
connect solution avoiding hidden charges by companies who claim to do in house EDI or those
who actually do their own and pass along those fees to clients.
For companies of any size our easy-to-use EDI solution offers clients the solution to achieve full
EDI compliance in a matter of weeks economically. Small-to-medium sized companies are
empowered to easily establish trade relationships with an ever increasing number of retailers and
buying organizations.
Our EDI solution comes with a 24-7 live support team that is ready to answer questions or resolve
issues when they arise with support services worldwide and on–demand training problems are
solved quickly.
It’s an exciting time in the EDI industry, and MFLS is proud to give you the assurance that we
understand your EDI challenges and look forward to demonstrating our ability to help optimize the
supply chain for both buyer and supplier. We welcome the opportunity to be part of your EDI team!

8. Retail Experience

9. Compliance & Chargeback
Avoidance!
• Retailer's Compliance
Guide. We create service
MFLS • Compliance Labeling and
levels and compliance guide the sending of the ASN
rules specific to each client • Understanding and document are handled with
that is specific to their interpreting the Compliance the greatest of care to
relationship with the Rules is a must to ensure a ensure orders are fulfilled
retailer. healthy scorecard and buyer and shipped meeting the
relationship. MFLS is proud retailer specifications.
of their client’s scores.
• YOUR SCORE IS OURS !
Retailer Warehouse

10. Implementation
CLIENT

11. Warehouse Tour
Inventory
Receiving
Returns
EDI
Shipping
Backorders
Physicals
Kitting
LogistiShare
Setup and Implementation

12. Inventory
Inventory is reported in real time in summary or detail.
Report can be exported to excel
Filters and Groups allow client to quickly access inventory
Inventory adjusts in real time as goods move in and out of the system
Detailed inventory reporting is available nightly

13. Receiving
Arrival of inventory to the warehouse is
recorded on Arrival Log listing time in and
out of carrier.
Arrival of inventory is recorded in real time
in MFLS system.
System created bar-coded labels are
affixed to each pallet received recording
the date, time, and purchase order.
FIFO control is managed by keeping
inventory tied to the date and purchase
order received.
Lot tracking at PO level capable.
Inventory can be placed on hold at the PO
level.
Inventory is recorded at the time the
labels are created against the arrival.
Receipt notifications are emailed for easy
recording.

14. Radio Frequency
Radio Frequency (RF) live data
scanners are used through the day
providing updates in real time to
both Motivational systems.
Process controls allow users to
link pallet tags to outbound orders
providing lot control and tracking.

15. Customer Returns
Vendor Returns are sorted according to client specifications and
consolidated from multiple locations with the same RA number. All
documentation is stripped from return and attached to arrival document..
Goods are received as damaged until inspection or refurbishment can
be performed.
Warehouse Vendor Returns if returned from the DC level or carrier
return for product that has not made contact with consumers can be
returned according to client specification as good stock and should be
first in line for movement out of the warehouse.
Defective Products can be consolidated and returned to vendors on
your behalf so that you can be compensated in either new products or
repayment.
Refurbishment is performed at clients request by labor hour or by
quotation.

16. RTV Process
The Return to Vendor process is fully initiated by the DC or Retailer. Merchandise is
returned to the warehouse in one of two ways:
1. Client issues a RA number which the retailer uses when returning the freight to
the warehouse. In turn the warehouse receives the goods back against the
provided RA number providing a clear connection between the two.
2. No RA is available on return and the goods are received with the information
available to best notate who returned the goods
Documents are stripped from the returned merchandise and it is returned based on
criteria levels established by the client.
Goods are received with a sub item code to designate they are returns usually –RTV
or –D if the goods are damaged.
Returns are held until sufficient stock is available to run a refurbishing line or de-
kitting line to pull components for use in re-kitting.
Client receives notifications of all returns and documents are scanned for retrieval so
they can credit their customer in a timely manner and watch for credits taken from
their customer which are invalid or inflated.

17. EDI Capabilities
Inbound/Outbound EDI file protocols include:
X12 (940/945) (850/856)
Fixed-position flat file
Tab-delimited
XML (via FTP or Web Service Call)
EDI connection methods include:
Integration with your own in-house systems
Integration with 3rd party EDI service providers (MFLS
is pre-wired with DiCentral)
Web serviced EDI via Web only Providers

18. Shipping
Documents

19. Open Orders Report
Unshipped order status
Filter and Sort by date range or Retailer
Summary of Goods Listed to fill orders

20. Backorders
Backorders can be handled in two ways:
Fill and Kill – backordered lines are checked at time of shipment.
The backorder is generated and then closed after shipping.
Ship and Hold – backordered lines are held as backordered and
released as instructed by client in full or in partial and may be closed
at a later date.
Orders shipped with backordered lines create a backorder table which
can be viewed by clients on LogistiShare.
Parent to Child relationship is retained for the backordered item by
linking subsequent orders to the master order.
Inventory availability is shown on the backorder page for easy
reference.

21. Physical Inventory Process
1. [ ] Backup data files.
2. [ ] Clear any items in transit
3. [ ] Cycle count adjust any discrepancies
4. [ ] Run a summary copy and detail tag listing
5. [ ] Freeze Inventory
6. [ ] Assign count teams to rows and print cycle count check sheet by row
7. [ ] Determine items to count percentage / all.
8. [ ] Begin 1st count using MFPS Edge Count Sheet Report.
9. [ ] Enter the physical count information. Use the Physical Counts Tag Entry
function to enter the counts recorded on the cycle count check sheet.
10. [ ] Run calculation to determine discrepancies.
11. [ ] Determine items to recount. Perform recount.
12. [ ] Enter the physical recount information. Use the Physical Counts Tag Entry
function to enter the counts recorded on the cycle count check sheet.
13. [ ] Print and review the Variance Report for the batches as part of the audit trail.
14. [ ] Post physical to archive old data and set beginning balances.
15. Define Team 1: [ ][ ][ ][ ]
16. Define Team 2: [ ][ ][ ][ ]

22. Physical Inventory Process Rules
Physical inventory refers to the sighting, tagging or marking, describing, recording and reporting inventory on hand.
After completion of the physical inventory, The Inventory Control Manager is responsible for reconciling any differences.
A physical inventory of all property will be conducted in accordance with specific plans and schedules.
The objective of conducting any physical inventory regardless of methods of frequency, is to provide both the company
and client with the reasonable assurance that inventory is controlled and the records are accurate.
The Account Manager should be responsible for:
Establishing a master schedule, which sets the beginning and completion of both the physical count and the
reconciliation.
Assuring the adequacy of the physical inventory plan and that the physical inventory is properly taken, reconciled and
posted to the property records systems.
Areas the Inventory Control Manager may be assigned to accomplish are:
Submitting an annual inventory plan to Account Manager.
Oversight of the physical inventories.
Reconciling the inventories.
Reporting the results.
The following guidelines must be followed when conducting a physical inventory:
The personnel who perform the physical inventory count are not to be the same individuals who maintain the property
records or have custody of the property.
All physical inventories must be taken from the floor to the records, not from the records to the floor.
Physical inventory count documents and any reconciliation actions taken are posted to the appropriate accountable
records.
Count documents and all listings of adjustments must be retained for four years after final payment of the applicable
contract.
The Inventory Control Manager should submit the results of the count within 5 working days.
The report will further identify all discrepancies disclosed by the physical inventory and will include:
A signed statement that the physical inventory has been completed
the date of completion, and
that the inventory was found to be in agreement with the Clients Records Systems except for the discrepancies noted.

23. Kitting Process
We offer many value added services providing 30 years of experience.
Kitting projects are either run by estimate with sufficient time study or by labor hour.
Slap n Ship
Kitting
Labeling
Re-boxing
Refurbishing
Shrink-wrap
Display Assembly
Gluing
Mounting
Folding
Rebate Programs
Reverse Logistics RTS
Quality Control Inspections
Testing
Vendor Compliance
Packaging
Cross Dock Programs

24. Rework & Special Projects
Our assembly and kitting services can help control costs by saving labor,
overhead and inventory costs. We are able to support your special projects
with quick turnaround times and flexibility to include:
Rework/salvage of obsolete inventory
Packaging projects and special one time production runs
Short runs
Special projects
Assembly work that doesn't fit your production process
Hand assembly, sub-assembly, pick and pack services, sorting, product
labeling, and bar-coding
Rework or inspection to include electrical testing
Quality Control
Re-skin goods for Retail
Kitting goods in many configurations to meets sales expectations

25. Storage Optimization
Space utilization is one of the primary constraints of any warehouse. It is a
critical that it be maintained effectively to keep costs down and operate
efficiently.
Our velocity report enables us to at a glance look at the warehouse and
measure the activity of our clients inventory.
Using this tool we can use put away logic to improve operational workflow
and throughput.
Ensuring that the goods moving out most frequent are staged accordingly
and space used in the most effective manner.
Accounts are managed between buildings as either bulk stack product or
goods requiring rack locations with over 800,000 square feet of space your
goods are sure to find a secure home.

26. LogistiShare - Tools
LogistiShare - online reporting system updated daily in real time
providing 24/7 access via the web.
Inventory Reports
Unshipped Order Reports
Shipping Reports
Receiving Reports
Velocity and Forecast Reports
Scanned Documents
Search Filters and Export to Excel
Nightly Reports – daily, weekly, monthly, program to date
Complete Nightly Account Export – daily account activity available
nightly for export to client for import into CRM system; includes all
account activity.

27. LogistiShare - Communication
Communication Protocols
Secure FTP – we can provide you with a secure FTP
site for your data.
HTTPs – we can pick up or drop off to your secure
website.
Password Zip files – we can automatically protect zip
files with a password.
Confirmation Emails to confirm data transmission – we
confirm data transfers with order counts and file
names to ensure accurate transmission and
processing of data.

28. LogistiShare - Dashboard
Load Stats Provides a Quick Look at the Status of
all unshipped purchase orders called departures.
1650 - NYKO Technologies Inc.
8 Unshipped Departures
4 Open Departures (3 Open Departures with Commits)
4 Closed Departures (4 Closed Departures with
Commits)
0 Open EDI Orders
Client Dashboard allows multi-program
reporting for those clients who want to
keep records and inventory separate by
program or entity.

29. LogistiShare – Dashboard
Data can be accessed from quick links
or folders.
Data is updated in real time allowing
visibility to the warehouse functions
24-7 via the web.
Data can be extracted to excel at
anytime for further manipulation.

30. LogistiShare - Dashboard
Metrics are available to track outbound and inbound activity.
This allows you to monitor how the account is handled and
allows us to suggest and point out ways of improving your
timelines should backorders or JIT inventory cause you to fall
behind.

31. LogistiShare – Dashboard
Nightly Reports are run and placed for
clients to extract each morning or as
they need.
This allows for daily reconciliation of all
account activity and transparent
accountability.
If a standard report isn’t the right fit a
custom report is days away.

32. LogistiShare - Dashboard
Outbound orders are updated in real time and
linked to online carrier tracking for Carriers
that offer it.
Negotiated bills of lading are scanned and
provided for online viewing allowing quick
resolution when a copy is requested.
Freight costs if provided by MFLS are shown
for easy reconciliation and accounting of
usage.

33. LogistiShare - Dashboard
Goods received are noted at time of arrival.
Arrivals are then received and notifications sent via email preferences set by clients.
Documents provided by the agent who delivers the merchandise are scanned and provided for online viewing or
nightly download.
This allows daily reconciliation of purchases with your vendors without waiting on paperwork from the warehouse.
Receipts are PO driven and can be tracked by LOT, Expiration, and FIFO when required. Date of entry is connected
to merchandise throughout it’s life cycle.

34. LogistiShare - Dashboard
Preferences for notifications can be controlled by the client
or hard coded by during setup to prevent changes by users
for those members who are primary agents for data.
Administrative reports are available as well as user settings allowing customized user access.

35. Contacts
President:
Hal Altman x214
Vice President of Retail Logistics
Cheryl Nataren x562
For More Information Please Visit Our Website
Phone: (909) 517-2200
Fax: (909) 517-1570
OFFICE LOCATIONS:
15820 Euclid Avenue, Chino, CA 91708
6810 Bickmore Avenue, Chino, CA 91708
Call us or come for a personalized facility tour!