Development Frameworks and Methods (University of Greenwich BIT Coursework) by Nay Linn Ko

Development Frameworks & Methods
COMP - 1648 Page 1
Coursework Title : Development Frameworks and Methods
COMP 1648 : Development Frameworks and Methods
Due Date : 26th
November 2015
Centre : KMD (Yangon, Myanmar)

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Acknowledgement
First of all, I like to acknowledge the responsible persons from University of
Greenwich who provide this coursework for students. I would like to thank to all the authors and
researchers who researched about Development Frameworks and Methods. Moreover, I would
like to present my appreciation for our lecturer, Mr. Francis Murphy, for his great and expert
lectures and guidelines. Last but not least, I would like to appreciate responsible teachers and
staffs from our centre, KMD for providing such a good learning environment.

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Table of Contents
Section A- Justifying DSDM as an appropriate development method....................................4
A 1. Management Summary for Youth Action.........................................................................4
A 1.1 Background................................................................................................................4
A 1.2 Why is the project suitable with DSDM?....................................................................5
A 1.3 Benefits and Drawbacks of DSDM for the Project......................................................7
Section B- High Level Requirements Analysis and MoSCoW Prioritisation .........................8
B 1. High Level Requirements Analysis ..................................................................................8
B 1.1 Inappropriate Requirements for High Level ................................................................8
B 1.1.1 Inappropriate Functional Requirements for High Level .......................................8
B 1.1.2 Inappropriate Non-Functional Requirements for High Level................................9
B 1.2 Appropriate High Level Requirements......................................................................10
B 1.2.1 High Level Requirements that are hiding in the case study ................................11
B 1.2.2 Complete High Level Requirements List ...........................................................12
B2. MoSCoW Prioritisation...................................................................................................14
B 2.1 Updated High Level Requirement List with Priorities .............................................14
B 2.2 Reasons in Setting Priorities....................................................................................15
B 2.3 Incremental Delivery...............................................................................................18
Section C- Legal, Social, Ethical and Professional Issues......................................................21
C1. Management Summary for Obligations of the Data Controller ........................................21
C 1.1 Role of a Data Controller......................................................................................21
C2. Management Summary for Purpose of the BCS Code of Conduct ...................................24
Appendix .................................................................................................................................26

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Section A- Justifying DSDM as an appropriate development method
A1. Management Summary for Youth Action
According to the case study, Youth Action is a charity that supports young people
through variety of projects. It has 45 full time employees, along with volunteers and the young
people. Youth Action has 25 different service centres in South of England and a Service Centre
Director is dedicated to manage each service centre. Moreover, there are three Regional
Managers in Youth Action. One Regional Manager looks for 8 or 9 different service centres.
Each service centre is operating one or more projects. The operations of funds, the
employment of the staffs are managed by Service Centre Director. The centres are funded by the
local authority or other charitable donations.
` Youth Action Trust Board which consists of Chief Executive, the Finance
Director and five individuals from the community is responsible to oversight the charity. There is
also an Executive Committee in order to manage day to day operations.
A 1.1 Background
Youth Action has purchased central IT systems for the finance and marketing. But
the systems are not integrated each other. Therefore, the management concerns about the systems
recently. The charity was advised to invest in the purchase or development of Management
Information Systems.
A project called Dig-it project, is to take youths to involve in helping to look after
the gardens of the elderly. The project consists of one full time staff, 10 volunteers and about 30
young people. Young people in groups of 3 or 4 and each group is led by one volunteer. The
project is funded by a local authority. Currently, Youth Action wants to record the necessary data
for the local authority. Therefore, they would like to have a management information system that
can manage allocation of young people to the teams, sending teams to help the gardens of the
elderly.
According to the scenario, we could assume that Dig-it project is a small project.
The Executive Committee of Youth Action has decided to develop a Management Information
System for Dig-it Project as a pilot project. The Executive Committee wants the prototype
system for the project within 4 months. Sandra Lee (Case worker of the service centre) and
Hugh Sterling (Service centre manager) are the key persons in processing the project. The
processes are generally simple and not computationally complex. The project is not a real-
time or safety critical project.

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Because of the above reasons, his management of Youth Action believes that
DSDM Atern would be the perfect approach for the development. Therefore, throughout this
report, we would discuss about why DSDM has chosen as an appropriate method, high level
functions of Dig-it project and legal, ethical and professional issues for the project.
A 1.2 Why is the project suitable with DSDM?
The unique concept of DSDM is usually defined by DSDM Consortium. The
followings are the characteristics of projects that are suitable with DSDM Atern. (Ref: DSDM
Consortium (2010), “The DSDM Atern Student Workbook”)
1. Focus on the business need
According to the scenario, Dig-it project is bringing together the needs of the
elderly and helping to rehabilitate young people with social problems. It does not deal with
human lives. If there are some mistakes in the system, the impacts could be able to accept. Dig-it
project is not a real-time or safety critical project. The business case is servicing. DSDM
approach is perfect for servicing business. Therefore, by using DSDM approach, we could more
focus on the business needs.
2. Deliver on time
The transactions in Dig-it project could be breakable into blocks. So, we could
use time-boxing techniques of DSDM. For example, registration process for first time box and
producing reports for next time boxes. And the product must be delivered on time at the end of
each time box since the deadlines of time-boxes in DSDM are immovable.
3. Collaborate
Collaboration of development team is critical in order to develop a successful
MIS system according to DSDM. Youth Action is required to support facilitated workshops in
which different stakeholders from both business and IT firm would be participated. In this case,
Youth Action has supported facilitated workshops as we seen in appendix C.

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4. Never compromise quality
According to the case study, Dig-it project could be assumed as small project. The
functionalities in the Dig-it project are simple and not computationally complex generally.
Because of the project is small and simple, we could assume that the development team would
not need to compromise quality. And, they can adjust the functionality rather than quality.
5. Build incrementally from firm foundations
Incremental development concept of DSDM is very useful that business can give
feedbacks based on delivery and the final product would be in line with the business needs. The
transactions of Dig-it project could be breakable and therefore, incremental development and
delivery is possible.
6. Develop iteratively
DSDM allows changes so that business can change their requirements during
developing period. MIS system for Dig-it project could be developed iteratively when feedbacks
are returned at the end of an incremental delivery.
7. Communicate continuously and clearly
Youth Action had held facilitated workshops in order to provide continuous
communications between the development team and the business. The transactions in the Dig-it
project are possible to display using prototypes. By using prototypes, communicating with users
and receiving feedbacks will be easy.
8. Demonstrate control
According to DSDM, the project must be controlled at all times. The incremental
delivered product and iterative development processes must be visible to all stakeholders. By
providing facilitated workshops, the project would be under control from all stake holders.

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A 1.3 Benefits and Drawbacks of DSDM for the Project
The followings are the benefits that could be achieved by Youth Action using
DSDM Atern.
 The executive committee of Youth Action is not needed to concern about work done
since the development team is self-empowering.
 Sandra Lee (Case worker) and Hugh Sterling (Service centre manager) are more likely to
feel the ownership of the system because they also take part in the development process.
 The project is separated into smaller projects which are processed independently so that
an error in a small project could not harm the whole project.
 Prototypes help users to understand the system and easy to provide the feedbacks.
 MoSCoW prioritisation allows important transactions to finish first within a fixed time
box.
Although DSDM Atern is suitable for Dig-it project, there are some drawbacks
that could impact Youth Action Charity.
 DSDM allows iterative development and the users might want to change their mind every
time. A lot of iterations in the development process would consume time and budget.
 Sometimes, it would be difficult to get a decision since the development team is self-
empowering.
 The users from the service centre may not want to take part in the development process
such as workshops.

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Section B- High Level Requirements Analysis and MoSCoW Prioritisation
B 1. High Level Requirements Analysis
High level requirement is a business requirement which consists of a set of
lower or middle level requirements. High level requirements are mostly critical business
requirements. High level requirements would be better understood by the strategic and middle
level management. For example- “Manage Data Entry” and “Control Operation” are kind of
high level requirements which consist of a set of operations.
In this part, we would analyse about high level requirements which are existed in
the Dig-it Project.
B 1.1 Inappropriate Requirements for High Level
During the last workshop, each stakeholder in Youth Action provided the list of
their requirements for the new system. Some of these requirements are completely high level
requirements and some are not. But, we want the list of high level requirements only in order to
develop the new system. Therefore, we would list and annul the requirements which are not
considered to be high level requirements.
See the detailed list of inappropriate requirements for high level in appendix, page no ( ).
B 1.1.1 Inappropriate Functional Requirements for High Level
A functional requirement describes what a software system should do. Functional
requirements are related to the business operations. The stakeholders in Youth Action have
mentioned functional requirements at the last workshop. But some of these functional
requirements are not high level requirement.
For example- “Registration of young people” by Sandra Lee (Case Worker,
Southeast London branch) is a functional requirement but it is not appropriate for high level
requirement. This is because a high level requirement should be composed of a set of
transactions. “Registration of young people” is included only the data entry transaction.
Therefore, it is not a high level requirement.
Similar with “Registration of young people”, there are some other functional
requirements that are not appropriate for high level requirement are composed during the
workshop.

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B 1.1.2 Inappropriate Non-Functional Requirements for High Level
Non-functional requirements are defined mostly to elaborate the performance of a
system. Most of the non-functional requirements should not be high level requirements because
they are not business requirements. The requirements are considered to be optional.
For instance, “the system must be fast, user friendly and error free” by Kevin
Marsh (Case Worker – North London) is a non-functional requirement. It is important to develop
the system to be fast, user friendly and error-free. But, this is not a business requirement.
Business still can run without these requirements. Management of Youth Action will not be
interested in this requirement. Therefore, this requirement cannot be high level requirement
although it is important.

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B 1.2 Appropriate High Level Requirements
Almost all High level requirements are functional requirements. Here is the list of
the high level requirements which were discussed during the last workshop.
Requirement: Registration and management of volunteers,
permanent staff, participating youths and elderly.
By: Rita Lester (External
Systems Developer)
Importance : Managing the registration of volunteers, permanent staff, participating youths and
elderly consists of a set of transactions. Functional requirements such as data entry, data updating
and retrieving are included. Thus, this requirement is a high level requirement.
Requirement: A scheduling system to assign youths to properties. By: Rita Lester (External
Systems Developer)
Importance : A scheduling system for Dig-it project could be a high level requirement.
Transactions such as extracting a map or calendar showing the schedules would be involved.
Therefore, a scheduling system is important to be a high level requirement.
Requirement: Find personal information of all staff and youths. By: Hugh Sterling (Service
Centre Manager- S.E London)
Importance : In order to find personal information of all staff and youths, search criteria are
needed to define over all records. This could include a set of functional transactions and therefore, it is
a high level requirement.
Requirement: The system should allow tracking young people
progress.
By: Peter Ellis (General
Management)
Importance : Tracking young people progress could consist of logging information about young
people, reviewing young people work assignments and assigning their progress. These set of
actions make this requirement to be high level requirement.
Requirement: The system should be able to extract reports on
attendance, group performance, the application of funds, etc.,
By: Hugh Sterling (Service
Centre Manager- S.E London)
Importance : Extracting reports on attendance, group performance and the application of funds
would include various transactions. This requirement must be a high level requirement.

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B 1.2.1 High Level Requirements that are hiding in the case study
In order to develop a perfect MIS system for Dig-it project, the high level
requirements described in the workshop are not enough. Some critical high level
requirements are still missing in the case study. Therefore, we would analyse the high level
requirements that are hiding in the case study to be a complete system.
 Manage Equipments
“Manage equipments” requirement is composed of adding new equipments,
allocation of equipments and transportation of equipments. Thus, it is a high level functional
requirement.
 Review Attendance
After a service to the garden of an elderly had been done, Tim (full time
employee) will have to review the attendance of young people and volunteers. Review
Attendance is a high level requirement. Review Attendance includes checking attendance,
searching young people and volunteers, and assigning attendance.
 Plan Data Sharing
Data Sharing to Youth Action and third party organisation such as local authority
might include a lot of processes. Functional requirements such as record necessary data for
sharing, update the data, set recipient and sharing data might be included. Therefore, this
requirement should be high level requirement.

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B 1.2.2 Complete High Level Requirements List
By combining high level requirements that we have found from the workshop
and the case study, we get a complete high level requirements list for Dig-it project. The
following high level requirements are critically important for Dig-it MIS system.
1. Manage Projects
First of all, MIS system must allow registering new project, managing existing
projects and editing projects so that the system would be extendable for new projects rather
than Dig-it project only.
2. Manage Data Entry
Manage Data Entry includes managing the registration of volunteers,
permanent staff, participating youths and elderly. Updating and Retrieving of registered
data are also included. This would be done by Tim (full time employee) according to the case
study.
3. Operate Scheduling System
After managing data entry, the MIS system has to inform the teams about
schedules. Operate scheduling system involves manage the team rotas, and match the teams
for working to the gardens of the elderly, extracting map or calendar showing schedules
and informing the teams.
4. Manage Equipments
After rotas and schedules had set up, Tim has to manage equipments. Manage
equipments includes adding new equipments, allocation of equipments and transportation of
equipments.

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5. Control Searching Process
Control searching process includes adding searching criteria, searching
information and retrieving searched information. Updating and deleting searching criteria
would also be involved.
6. Review Attendance
After a service to the garden of an elderly had been done, MIS shall need to allow
review attendance. Review Attendance includes checking attendance, searching young people
and volunteers, and assigning attendance of young people and volunteers.
7. Monitor Work Assignments
After calling round to the elderly people, Tim (full time employee) will monitor
work assignments. Monitor work assignments includes set work assignments, set elderly
people feedbacks in order to set group performance and young people progress.
8. Control Group Performance and Young People Progress
After a work assignment to the garden of the elderly had done, Tim will control
group performance and young people progress. This consists of review elderly people
feedbacks, assign group performance based on feedbacks, and assign young people
progress based on feedbacks.
9. Extract reports on attendance, group performance, young people progress
Extract reports on attendance by reviewing attendance, and extract reports on
group performance and young people progress by reviewing elderly people feedbacks.
10. Plan Data Sharing
Firstly, Youth Action needs to set data sharing policy to third parties. Functional
requirements such as record necessary data for sharing, update the data, set recipient and
sharing data would be included in plan data sharing.
Word Count for Part B1 - 1170

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B2. MoSCoW Prioritisation
B2.1 Updated High Level Requirement List with Priorities
No. High Level Requirement Priority
1. Manage Projects Must have
2. Manage Data Entry Must have
3. Operate Scheduling System Must have
4. Manage Equipments Should have
5. Control Searching Process Could have
6. Review Attendance Must have
7. Monitor Work Assignments Must have
8. Control Group Performance and Young People Progress Should have
9. Extract Reports on Attendance, Group Performance, Young People Progress Could have
10. Plan Data Sharing Won’t have

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B 2.2 Reasons in Setting Priorities
Requirement 1: Manage Projects
Priority: Must have
Reason : We cannot add new projects if we do not have this transaction. If we cannot
register new projects, we could not make any further transaction. Therefore, manage project
is a must have priority for MIS system.
Requirement 2: Manage Data Entry
Priority: Must have
Reason : Without data entry, we cannot do further business transactions. For example,
without young people data, we cannot make young people rotas, searching process and
tracking young people progress. Therefore, manage data entry is a must have priority for MIS
system.
Requirement 3: Operate Scheduling System
Priority: Must have
Reason : As a minimal usable subset, the MIS system must have some way to manage
volunteer rotas and match the teams to the gardens of the elderly. Without schedules, the teams
would not know which gardens of the elderly they have to go and when they have to go.
Consequently, the work assignments would not be done. Thus, operate scheduling system is a
must have requirement.
Requirement 4: Manage Equipments
Priority: Should have
Reason : All the teams need equipments but this requirement is not so important that
reports on attendance, group performance and young people progress could be extracted
without this requirement. Therefore, it should be “should” have requirement.

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Requirement 5: Control Searching Process
Priority: Could have
Reason : The first incremental delivery of MIS system would not need searching process as
there is small amount of data. The Dig-it project could operate well without searching process
although it can be inconvenient.
Requirement 6: Review Attendance
Priority: Must have
Reason : Review attendance should be “must” have requirement. This is because without this
requirement, we cannot produce reports on attendance.
Requirement 7: Monitor Work Assignments
Priority: Must have
Reason : Monitor work assignments is a must have requirement. This is because, without
monitoring work assignments, we could not set elderly people feedbacks, group performance
and young people progress. The minimal usable subset of the MIS system needs this
requirement.
Requirement 8: Control Group Performance and Young People Progress
Priority: Should have
Reason : Control group performance and young people progress is very important but not
critical requirement to include in the first incremental delivery. We can make this transaction in
next incremental development. Setting elderly people feedbacks only is enough for the first
incremental delivery of MIS system.

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Requirement 9: Extract Reports on Attendance, Group Performance, Young People Progress
Priority: Could have
Reason : We could implement reporting and statistics transactions in next
incremental delivery. Therefore, we could defer reporting and statistics transactions in our first
incremental delivery. Thus, extract reports on attendance, group performance, young people
progress is “could have” requirement.
Requirement 10: Plan Data Sharing
Priority: Won’t have
Reason : Plan data sharing includes set data sharing policy, set recipient and share data.
All these low level requirements are not directly related with Dig-it project. The project can
operate very well without this requirement. The minimal usable MIS system could be done
without this requirement.
Word Count for Part B 2.2 - 508

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B2.3 Time Boxing for the Project
We would plan time boxing for the project as part of DSDM approach. Time
boxing is required so that Youth Action can give feedbacks on each time box for iterative
development and the final product would be in line with the business needs. As a time box is
an increment, we would deliver the product after each time box had finished.
As the management of Youth Action has targeted that the prototype system up
and run within 4 months, we set the development duration of project to be finished within 4
months. 8 hours for a working day, 40 hours for a working week and 160 hours for a month.
Therefore, the estimated project duration should be 640 hours for 4 months.
No. High Level Requirement Hour Priority
1. Manage Projects 60 Must have
2. Manage Data Entry 70 Must have
3. Operate Scheduling System 80 Must have
4. Manage Equipments 40 Should have
5. Control Searching Process 50 Could have
6. Review Attendance 50 Must have
7. Monitor Work Assignments 60 Must have
8. Control Group Performance and Young People Progress 60 Should have
9. Extract Reports on Attendance, Group Performance, Young
People Progress
70 Could have
10. Plan Data Sharing 60 Won’t have
Total hours – 600 hours
Must have - 320 hours (53% of total effort)
Should have- 100 hours (17% of total effort)
Could have- 120 hours (20% of total effort)
Won’t have – 60 hours (10% of total effort)

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First Timebox
In first timebox, we must include transactions which are vital in producing
reports for Dig-it project, which is the main purpose of developing MIS system. Transactions
such as review attendance and monitor work assignments are vital that reports on attendance,
group performance and young people progress shall be produced using these transactions.
Therefore, these transactions would be included in our first time box.
1. Manage Projects 60 Must have
2. Manage Data Entry 70 Must have
6. Review Attendance 50 Must have
7. Monitor Work Assignments 60 Must have
Total hours for first time box 240
Second Timebox
By the second timebox, we must develop something that is useable and of
importance. The main purpose of developing MIS system is to produce reports. Therefore,
we would develop producing reports transaction in this timebox. Besides, transactions such as
operate scheduling system and control group performance and young people progress are
important that the delivered system would be inconvenient to use without this requirements.
3. Operate Scheduling System 80 Must have
4. Manage Equipments 40 Should have
8. Control Group Performance and Young People Progress 60 Should have
9. Extract Reports on Attendance, Group Performance, Young
People Progress
70 Could have
Total hours for second time box 250

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Third Timebox
Control searching process and plan data sharing would be developed in third
timebox. We shall develop for good user interface and security in order to be a perfect system.
After the iterative development of third timebox, the MIS system is considered to be ready to
user.
5. Control Searching Process 50 Could have
10. Plan Data Sharing 60 Won’t have
Total hours for third time box 110

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Section C- Legal, Social, Ethical and Professional Issues
C1. Management Summary for Obligations of the Data Controller
C1.1 Role of a Data Controller
According to Data Protection Act (1998), a data controller is a person who holds
personal data of Data Subjects (for example- young people). Data controllers are kind of
information commissioners who are responsible deal with data subject categories, data types,
processing purposes and other parties to whom data is to be disclosed. The data controller has to
follow the eight principles of DPA. DPA is in relation to protect data subjects from the misuse of
their personal information.
Since Youth Action is a charity organisation and therefore it has to connect with
third party companies and government authorities. Youth Action will have to share personal
data of data subjects to these third parties. Data controllers in Youth Action are responsible to
follow eight principles of DPA while sharing personal data. Otherwise, the whole charity would
be legally harmed according to DPA.
The followings are the possible issues that the data controllers in Youth Action
have to face while collecting and sharing personal data according to eight principles of DPA.
Fair
Example:” Youth Action needs health status of each young people to decide they can serve or
not for gardens of the elderly. But some youths were not willing to share their health status.
Therefore, Youth Action is going to collect their health status at the local hospitals without
letting the young people know.”
According to DPA, personal data of data subjects must be obtained and
processed fairly and lawfully. Collecting the health status of young people without letting them
know is not fair and against the laws and regulations. Data controllers, for example- Tim (full
time employee) and Sandra Lee (case worker) in Youth Action must inform the young people
before they collect the data.

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Specific
Example: “Youth Action has the personal data of data subjects such as young people and
volunteers. If government authorities or any third party organisation ask for the data, Youth
Action will have to share them.”
Personal data must be shared only for specific lawfully purposes. Data
controllers in Youth Action need to check why government authorities or third parties require
personal data and what they intend to do with the data. Data controllers are also responsible to
inform data subjects about data sharing and why third parties require their personal data.
Adequate
Example: “While collecting personal data of young people, Youth Action might ask for some
irrelevant data such as race and religion.”
Data controllers in Youth Action must keep relevant data only, not excessive for
specified purpose. Excessive personal data that are not required for specified purpose must be
deleted. While sharing personal data to third parties, it is important not to be excessive than they
actually required.
Accurate
Example: “The charity has recently been reprimanded for failing to keep personal data secure
and, in some places, holding incorrect data.” (Page no.7 of 10, Youth Action Case Study)
The collected personal data (for example- name, address, age and gender of young
people) must be accurate and up to date. Data controllers in Youth Action, for example- Tim
(full time employee) and Sandra Lee (case worker), must endeavour for data accuracy.
Otherwise, the data controllers have responsibility to face with consequences due to inaccurate
data. Especially, the data controllers need to make sure whether the personal data are accurate or
not before sharing to third parties such as local authority.

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Retention
Example:” Youth Action might still keep the personal data of young people who have already
left volunteering the gardens of the elderly.”
Personal data of data subjects must be kept no longer than necessary for specific
purpose. If there is no specific purpose, Youth Action must delete the personal data of young
people who have already left from the charity.
Rights
Example: “Youth Action has the personal data of data subjects such as young people and
volunteers. If government authorities or any third party organisation ask for the data, Youth
Action will have to share them.”
Data controllers in Youth Action have to respect the rights of data subjects such
as young people. If the data subjects are not willing to share their personal data to third parties,
Data controllers should not share as possible. Otherwise, they have to compromise between third
parties and data subjects. But, in some cases, data controllers must disclose personal data of data
subjects to government such as local authority without compromising. Therefore, there is a big
conflict of interest between the Data Protection Act (DPA) and Freedom of Information Act
(FIA). In this case, data controllers in Youth Action have responsible to make decision whether
disclose or not.
Security
Example:” The personal data and other confidential data might be unauthorized access or
damaged by different ways.”
Data controller has to guarantee for the security of personal data. Technical and
organisational measures for personal data are required to take against loss, damage and unlawful
use in order to protect data subjects. Some technology would be required to protect the personal
data. If the personal data of data subjects were damaged or used illegally, data subjects have their
rights to sue data controllers and the Youth Action charity. Therefore, it is important to protect
personal data securely. Otherwise, the Youth Action charity would be harmed.
Word Count for C1 - 850

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C2. Management Summary for Purpose of the BCS Code of Conduct
BCS code of conduct sets the professional standards required by the members as a
condition of membership. Code is not a law but is a statement of shared commitments. The
purpose of BCS code of conduct is to control IT professionals from misusing of IT knowledge
and taking personal advantage. The code is exited also to protect the people who are lack of
IT knowledge.
According to the following BCS code of conduct, we found three professional
issues that might be occurred in Youth Action Charity deal with MIS system.
BCS Code of Conduct
The Public Interest
4.”Shall ensure that within professional field/s you have knowledge and understanding of
relevant legislation, regulations and standards, and that you comply with such requirements.”
6.” Shall reject any offer of bribery or inducement.”
Example: Personal data of data subjects and other sensitive data of Youth Action have
been delivered to DSDM developer in order to develop the MIS system. If other competitor
charity of Youth Action or any third party would ask for those data, the DSDM developer
might likely to share the data to them for personal advantage.
In this case, the DSDM developer would be in breach of rule 4 and 6 of the public interest of the
BCS code of conduct. As a DSDM professional, he must not disclose sensitive data to third
parties without letting the management of Youth Action know. Otherwise, he would be legally
harmed according to existing laws and regulations. He must understand and follow the relevant
legislation and regulations. And, he also must reject any offer of bribery or inducement to
maintain the honour of being DSDM professional.

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Duty to Relevant Authority
9.”Shall not misrepresent or withhold information on the performance of products, systems or
services, or take advantage of the lack of relevant knowledge or inexperience of others.”
Example: Since the management and other staffs in Youth Action are inexperience deal
with system development, the DSDM developer might take advantage on this. For example,
MIS system with system errors and insure functions might be developed. And, he may
pretend that the system is error free and perfect.
In this situation, the DSDM professional would be in breach of 9 of duty to relevant authority of
the BCS code of conduct. The DSDM developer must not misrepresent or withhold information
on the performance of the system. The management of Youth Action also have the responsible to
provide system requirements and security requirements vividly in the Service Level Agreement
(SLA) with DSDM developer.
Professional Competence and Integrity
15.”Shall not claim any level of competence that you do not possess. You shall only offer to do
work or provide a service that is within your professional competence.”
Example: The management of Youth Action might ask the DSDM developer to develop
MIS system to be in line with the existing systems which were developed using different
approaches. It is actually difficult to be reliable with existing systems. However, the DSDM
developer may give promise to develop the MIS system to be reliable with the existing
systems. Otherwise, he may lose his job.
The relevant clause would be rule 15 of professional competence and integrity of the BCS code
of conduct. The DSDM developer must only offer to do work or provide a service that is within
his professional competence. As a professional, He must not guarantee for something he cannot
do. He must clearly identify what he could do and what he could not do to the management of
Youth Action.
Word Count for Part C2- 591

COMP - 1648 Page 26
APPENDIX
Inappropriate Requirements List for High Level
Requirements from Rita Lester (External Systems Developer) Functional or Non-Functional
Login Facility Functional
A review system to allow staff and volunteers to oversee the
programme.
Functional
Requirements from Hugh Sterling (Service Centre Manager) Functional or Non-Functional
To extract a map or calendar, showing weekly schedules and work
assignments
Functional
To find personal information of staff and youths Functional
The colour scheme of new system to match the colours used in the
company logo, green and blue.
Non-Functional
Requirements from Peter Ellis (General Management) Functional or Non-Functional
The system should be basis for new, company-wide system and
should be highly extendable.
Non-Functional
The system should be personalisable (i.e. one person should be
able to commission for an extra facility to the system, like a
browser plug-in)
Non-Functional
To view reports on each branch to track performance and funds Functional
Requirements from Sandra Lee (Case Worker- S.E London) Functional or Non-Functional
Registration of the elderly who need gardening services Functional
Registration of young people who are supplying services Functional
Young people to be assigned to the elderly for working in their
gardens.
Functional
Track the assignments of young people and work schedule. Functional
Change detail information of people Functional
Send messages to people and log all communication Functional

COMP - 1648 Page 27
Requirements from Edward van Ryn (Volunteer) Functional or Non-Functional
Searchable manuals and guides for new users Non-Functional
To maintain searchable records of young people. Functional
Define search criteria over all records Functional
Requirements from Kevin Marsh (Case Work- North London) Functional or Non-Functional
To track various projects at different branches. Functional
To track what branch a particular youth is registered with Functional
The system must be fast, user friendly and error-free. Non-Functional

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