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Internationaler
Controller Verein eV




                       Modern Budgeting
Dr. Walter Schmidt
Year of birth 1950, Dipl. Chemist, Dr. oec.
Married, 2 children
Consultant for
applied strategy and communication:
Development and deployment of strategies
Implementation of Balanced Scorecards and controlling networks
in enterprises

Internationaler Controller Verein eV
Member of the executive committee

Lecturer Humboldt University of Berlin
                                                                                                              Dr. Walter Schmidt
                                                                                                           ask Dr. Walter Schmidt
Hobbies                                                                                        Schopenhauerstr. 93k, D 14129 Berlin
Writing                                                                                                  Fon +49 30 64 84 96 26
                                                                                                         Fax +49 30 64 84 96 27
Music                                                                                                    Mobil +49 163 318 40 11
                                                                                                         walter @ ask-schmidt.de
Philosophy                                                                                                     www.ask-schmidt.de
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 2
Modern Budgeting

Agenda

1. Controllers' definition of budgeting
2. What to do in hard times?
3. Main principles of budgeting
4. The classic way
5. Modern budgeting
6. Knowing one’s business is not enough
7. Conclusion: It’s a question of culture



Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 3
Controllers’ definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



What is budgeting? This… ?




Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 4
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Budgeting as a main instrument of controlling
    Definitions according to the dictionary for controllers1
   −       Budgeting
                 o       In the broader sense, the word budget is used to characterise the
                         accounting side of planning (budgetary accounting) ... In the narrower
                         sense, budgeting means the annual process of planning the financial
                         result.
                 o       To determine a budget does not mean that the money has to be spent.
                         Since the budget is based on a company’s business objectives, it should
                         be considered as a guard-rail enabling the firm to reach its goals.
   −       Controlling
                 o       Controlling takes place, when manager and controller cooperate.
                 o       Controlling is the whole process of defining objectives, of planning and
                         controlling (in the sense of steering and regulating) and includes all
                         relevant financial and commercial aspects.
                 1) © Schäffer-Poeschel, Stuttgart, 2005

Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 5
Modern Budgeting

Agenda

1. Controllers' definition of budgeting
2. What to do in hard times?
3. Main principles of budgeting
4. The classic way
5. Modern budgeting
6. Knowing one’s business is not enough
7. Conclusion: It’s a question of culture



Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 6
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Budgeting in hard times
    If you have trouble to pay, you only can steer based on liquidity
   −       Reach of solvency [days]
           day by day forecast approximately 6 weeks :                                                   3   2   1




                                                                                                     ?

                                                                                               !!!
                                                                                                     ?
                                                                                                                 ?
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 7
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Budgeting in hard times
    Beyond it you can do a lot more to save money
   −       Sales power
                 o       If the capacities are underused you can deliver quicker as before
                 o       You have more time to manage better quality
                 o       The salesmen have more possibilities for CRM
                 o       Start a different customer orientated pricing
   −       Intelligent cost reduction / optimizing
                 o       Search for more possibilities in the wide range of working capital
                 o       Seek for closer cooperation with your deliverer – try to become their
                         preferred customer
   −       Investment
                 o       Distinguish between potentialities for increasing and things that are
                         “nice to have”

Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 8
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Budgeting in hard times
    But please don’t calculate in panic if you really want to save money
   −       Employees are your most valuable asset in hard times, too
                 o       To fire people isn’t the first solution – think about the cost of new
                         employees in the next boom
                 o       Perhaps you can use the time for education with support from the
                         government
   −       Intangibles are the base for your competitive abilities
                 o       R&D-projects are basic for your future – if you lose time now you have
                         to pay more tomorrow
                 o       But if you have projects “just for fun” – now is the time to cancel them
                         for ever
                 o       Don’t stop marketing; but end the unspecific spending by being aware
                         of the different customer pattern
   −       Don’t cut costs that earn profit
                 o       Pay attention to contribution margin – you need it to cover structure cost
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 9
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Budgeting in hard times
   And next: don’t forget the usual steering elements
   −       Potentialities = pre-steering of success
             o Sales potentiality and target costs
             o Potentiality of contribution margin
             o Flexibility of structure costs
             o Financial capability
   −       Success = pre-steering of liquidity
             o Income statement
             o Balance sheet
             o Return on investment
   −       Liquidity
             o Per year
             o Per month
             o Per day
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 10
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Budgeting in hard times
   The main questions should be:



                      1. How will we come out of this crisis stronger
                                    then we went in ?

                                                              2. Can budgeting help us
                                                                 find the right way ?




Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 11
Modern Budgeting

Agenda

1. Controllers' definition of budgeting
2. What to do in hard times?
3. Main principles of budgeting
4. The classic way
5. Modern budgeting
6. Knowing one’s business is not enough
7. Conclusion: It’s a question of culture



Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 12
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Do we need budgeting ?
In smaller companies we don’t need budgeting as a special process of
planning and steering
  If there are no business units
(for instance a car workshop – but not a combination of 5 car workshops)
  If the company has less than 50 employees
(then you usually have a simple structure with one or two chiefs, one
assistant and perhaps 5 foremen)
  In these cases – as far as there is a good leadership – the chief and
his tax consultant plan the year and discuss the operational figures
monthly




Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 13
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Do we need budgeting ?
In bigger and more complex companies we need clear goals and a
flexible steering system to meet the goals.
  We need space fore utility innovations both for the customer and the
company.
    We have to fulfil what we promise the customers.
  Therefore we need reliable processes and a frame for cooperation
inside of the company and with our partners.
This frame for planning and steering is that what we call budget.




Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 14
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



What are the most important functions of budgeting ?
We
      Deploy strategy
      Support decision finding
      Address corresponding responsibility for results and costs
      Coordinate business units
      Enable flexibility
      Give space for innovation
    Design the cooperation inside the company and with our
   partners by agreement
      These points give us a standard to evaluate our own budgeting
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 15
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Controller’s task: Systematical work with goals
The controller assures
       sufficient flexibility of budget in order to adapt the
          −         company’s goals
          −         personal objectives
                                                                                                 Coherence of measures
          to the market changes


       Coherence of measures
                                                                            =>




 Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 16
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Controller’s task: Put succeeding questions
Don’t forget: key performance indicators (KPI) based on
              key performance questions (KPQ)




                                       It is essential to tell the story of budget:
                                       What are the main intentions you will fulfil ?
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 17
Modern Budgeting

Agenda

1. Controllers' definition of budgeting
2. What to do in hard times?
3. Main principles of budgeting
4. The classic way
5. Modern budgeting
6. Knowing one’s business is not enough
7. Conclusion: It’s a question of culture



Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 18
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



The classic way
   An example for a budget time schedule


     Annual Plan                                                                                                                  Actual
                                                    1. Forecast                                 2. Fore-cast    3. Fore-cast
      (Budget)                                                                                                                      figures


January                                     March                                     June                October            January
                                                                                                                      December



                                                                                1. Draft                  2. Draft       Annual Plan
                                                                                                                                          1. Fore-cast
                                                                                budget                    budget          (Budget)

                                                       top - down                                              Bottom - up


                                                                                   Business units
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 19
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



The classic way
   Main content of a budget
   −       Budgetary accounting (generally and per cost centre)
                 o       Sales volume – sometimes in combination with flow charts of amounts
                         and average prices
                 o       Turnover
                 o       Costs (main cost types)
                 o       Head counts
                 o       Output
   −       Tools used in budgeting
                 o       Planned balance sheet
                 o       Planned profit & loss account
                 o       Financial budget
                 o       Liquidity budget

Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 20
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



The classic way
   Main challenges of the classic budgeting
   −       The classic budget is based on data from the past
            o The budget is not connected with the strategy
            o If the future is too volatile such kind of budget becomes obsolete before
               the accounting year starts
   −       The classic budget is too detailed
            o We often start already the 1st draft with concrete orders or objectives
               per article and per every cost centre in every business unit
            o On the one hand: The increase in data does not lead to an increase in
               information – quite on the contrary
            o On the other hand: The increase in data leads to inflexibility – it is very
               difficult to adapt this kind of budget to a changing environment
            o But if we have to adapt the budget, we also have to change so many
               things that we quickly lose our goals out of sight
            o So the budgeting process leads to high costs (1 man-day per
               employee), but not to an adequate benefit (decreasing marginal benefit)
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 21
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



The classic way
   Main challenges of classic budgeting
   −       The classic budget is combined with incentives
                 o
               The coordination of business units and their alignment to the common
               company’s goals is normally incompatible with the incentives for the
               business unites’ managers
            o Therefore the budgeting process often comes down to a “hide-and-
               seek” between centre and business units
   −       The classic budget isn’t integrated in the whole steering system
            o The budget is an important, but not the only one steering tool
            o Other parts of planning are often planned separately (e.i. R&D, HR,
               CRM, SCM, CSR, RMS)
            o The utility of the budget depends on the behaviour of the leading
               persons, company’s culture and a lot of context factors (e.i. market
               dynamics)


Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 22
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



The classic way
   Is beyond budgeting an alternative ?
   −       Beyond budgeting defines 12 principles
                 o
               Organize a new leading culture
                 o
               Stop the inefficient budgeting process
                 o
               There are only relative goals in comparison to the market
                 o
               No obligatory plans, no detailed rules, no central coordination
   −       There are three essentials for every company
                 o       We need space for utility innovations both for the customer and the
                         company
                 o       We have to fulfil what we promise to the customers
                 o       We need reliable processes and a frame for cooperation inside of the
                         company and with our partners
                 It is not so important, how we call it – but we have to guarantee it !!!


Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 23
Modern Budgeting

Agenda

1. Controllers' definition of budgeting
2. What to do in hard times?
3. Main principles of budgeting
4. The classic way
5. Modern budgeting
6. Knowing one’s business is not enough
7. Conclusion: It’s a question of culture



Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 24
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



The principles of modern budgeting
Modern budgeting
   is based on the future and thus can support the company’s strategy
   is part of a middle-term planning to give space for utility innovation
   is embedded in a portfolio of tools for a systemic support of decision
   making
   is a dynamic framework – based on common values and corporate
   policies – which will be concretised per month or quarterly to address
   the corresponding responsibility for results and costs
   is using dynamic targets within the business units in order to provide
   flexibility for meeting the company’s goals in a volatile environment
   is aligned with the coordination of business units by agreement along
   the company’s value chain, not by incentives
   is connected with how to meet the future goals and what decisions are
   to be made – not with explaining why the past was as it was
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 25
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Based on the future                                                                                 Middle term
                                                                                                                                Long term
                                                                                                     planning
                                                                                                                                 planning

                                Budget                                          0          1    2     3   4   5 … years


   Decision
   dimension

                    Strategic
                                                                                                                                Prediction


           Operational                                                                                                    Analysis dimension

                                                                                                                        Structures
        Dispositional                                                                                                Trends
                                                                                                                  Facts
                                                0 1 2 3 4 5 … years                                                        Planning Cube
                                                Time dimension
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 26
Controllers' definition - What to do in hard times - Main principles - The classic
  way - Modern budgeting - Knowing one’s business is not enough - Conclusion



   Space fore utility innovations                                                                                    Initiatives
                                                                                                   Southwest
high                                                                                                airlines
level                                                                                                                Strategic
                                                                                                                     pricing
                       Average
                                                                                                                     Sales
                       airlines                                                                                      potentialities
                                                                                                                     Target
                                                                                                           journey   costing
                                                                                                            by car   R&D-Project
                                                                                                                     HR-Project
                                                                                                                     PR-Project
low
level
                                                                                                                     Investment
      Price        Lounges            Hubs         Quickness
                                                                                                                     Middle term
          Catering          Select          Friendly        Frequent
                                                                                                                     planning
          on board          places          service      connections                                                 Annual
  Source:                                               between middle
  Kim/Mauborgne, Blue Ocean Strategy (2005)                                                                          budget
                                                          sized towns
   Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 27
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Embedded in a portfolio of tools



                                    observe                                   test                create             act        react           accept
                                   Trend-                               Business                  Product                          Plan of
                                                                                                                   HR and
                                   scouts                                model                  potentialities                   initiatives
                                                                                                                   product
                                    Utility                             Strategic                 Strategic      development
                                  innovation                             House                     pricing
                                                                                                                         Reporting
                                                                        Corporate                  Sales            balanced scorecard
                                     SWOT
                                                                         policy                 potentialities       Corner      Integrated
                                      Market                                                                       stones of     system of
                                                                      Structure of                Target
                                     research                                                                       the plan      planning
                                                                         sales                    costing
                                                                                                                                  (Finance,
                                                                                                                               Liquidity, HR,
                                   Development                                                     R&D-                         R&D, CRM,
                                   of inhabitants                                                capacities Performance
                                                                         Borders of                                             SCM, CSR)
                                                                         influence                           capacities            and risk
                                    Climatic                                                      Finance
                                                                                                                               management
                                  development                                                    capacities
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 28
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Created as a flexible frame for flexible targets
   Middle term                                                           Annual                    Quarterly           Monthly
    planning                                                            planning                   planning            planning
              2014                                                Integrated                       III / 2009         07 / 2009
                                                                 system with                    Rolling forecast
              2013                                              (only) frames                                         08 / 2009
                                                                                                 to visualise
              2012                                                  for the                     market changes        09 / 2009
                                                                   business
              2011                                                                                 IV / 2009         Details of the
                                                                     units
                                                                                                                      cooperation
              2010                                                                                  I / 2010
                                                                                                                     between the
     Corner                                                                                         II / 2010       business units
   stones and                                                                 2010                                   and that with
                                                                                                   III / 2010
 several years                                                                                                     external partners
    projects /                                                                                     IV / 2010       in order to meet
  investments                                                                                       I / 2011        the company’s
                                                                                                                         goals
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 29
Controllers' definition - What to do in hard times - Main principles - The classic
way - Modern budgeting - Knowing one’s business is not enough - Conclusion



Coordination by agreement not by incentives
   The kind of agreements depends on the company’s culture
   −       Service level agreements based on internal transfer prices
   −       Minutes of planning conferences
   −       Monthly budget documents based on actual forecast
   −       ...
   Separately organised incentives, i.e.
   −       Different ways up
             o Leading career
             o Professional career
             o Change agent (project leader)
   −       Individually adjusted reputation
             o Member of the strategic team
             o Lecturer at renowned conferences
             o Special education
             o Award for excellent performance
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 30
Modern Budgeting

Agenda

1. Controllers' definition of budgeting
2. What to do in hard times?
3. Main principles of budgeting
4. The classic way
5. Modern budgeting
6. Knowing one’s business is not enough
7. Conclusion: It’s a question of culture



Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 31
Controllers' definition - What to do in hard times - Main principles - The classic way
- Modern budgeting - Knowing one’s business is not enough - Conclusion



Knowing one’s business is not enough
       The controller’s business is to manage the economic measures,
       instruments and methods
          o         Budget is one of the basic instruments.
       What else do controllers need in order to be professional?
          o         They have to go to the people; the controller’s working place is not the
                    computer
          o         They have to speak the peoples’ language; the people are the
                    controller’s customers
          o         They have to show in their behavior, that they fully agree with the
                    company’s goals and the budget frame to meet them
          o         They have to inspire people by helping them find their own role in the
                    company and to develop themselves



Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 32
Controllers' definition - What to do in hard times - Main principles - The classic way
- Modern budgeting - Knowing one’s business is not enough - Conclusion



Controller’s profession
       The formula of success:

                                                           S =  Q     *     A
                                                     (Succes = Quality * Acceptance)

                                                                             0                  =   0     *        0
                                                                             0                  =   1     *        0
                                                                             0                  =   0     *        1

                                                                             1                  =   1     *        1

                                                                           0,64 =                   0,8       *   0,8



Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 33
Modern Budgeting

Agenda

1. Controllers' definition of budgeting
2. What to do in hard times?
3. Main principles of budgeting
4. The classic way
5. Modern budgeting
6. Knowing one’s business is not enough
7. Conclusion: It’s a question of culture



Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 34
Controllers' definition - What to do in hard times - Main principles - The classic way
- Modern budgeting - Knowing one’s business is not enough - Conclusion



Conclusion – budgeting is a question of culture

 Process and
                                                                                                 flexible
 structure
                                                  simple                                                    integrated
                                                                                                 Modern
                                         Represent                                              Budgeting
                                                                                                               Clear
                                        organisation                                                        intentions
                                                                                            Represent
                                                                                          value creating                 Content


                                                Budgeting by professional controllers
                                                  seeing the people behind figures
Source:
White paper ICV special group “Modern Budgeting” (2009)
Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 35
dziękuję bardzo


Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 36
Modern Budgeting

Appendix



                                                      Selected tools

But don’t forget: A fool with a tool is still a fool !




Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 37
Appendix

  The company’s strategy (I. business model)
The long term company’s goal: e.i. increasing rate of turnover and profit

          What kind of                                                do the right                                  How should
          potentialities                                              things                                        we use our
          do we need                                                                               do the things    available
          and should                                                                                        right   potentialities
          we develop in                                                                                             to meet our
          order to meet                                                                                             goals?
          our goals?                                                            What is our
                                                                         unique selling proposition      Does our
               What                                                              (USP) ?
        is our customer’s                                                                           core competency
           core need ?                                                                          meet the customer’s need ?
                                                                               Who is our customer ?
                      sales potentiality ?                                                                 margin potentiality ?
   Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 38
Appendix

Company’s strategy (II. Strategic house)




                                                                 BSC translates strategy into action


                                                                               What are the most important
                                                                               steps to be taken now in order to
                                                                               realise the business model that
                                                                               meets our goals?


Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 39
Appendix

Company’s strategy (III. Reporting balanced scorecard)




Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 40
Appendix

Strategic product analysis




Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 41
Appendix

Strategic pricing
1. Which prices are your
   target customers paying for
   market alternatives ?                                                                                        High protection by law
                                                                                                 Pricing on        Hard to imitate
                                                                                                            l
                                                                                                higher leve
             Most customers’                                                                     Pricing on      Bounded protection
             spread of prices                                                                   middle level          by law
                                                                                                 Pricing on
                                                                                                lower level     Low protection by law
Observe 3 types of alternative                                                                                     Easy to imitate
products / services:
  The same form
  Different form but the same                                                                          2. Which price level
function                                                                                                  corresponds with the
  Different form and function but                                                                         context of your product /
the same objective                                                                                        service ?

Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 42
Appendix

Sales potentiality




Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 43

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Modern Budgeting Techniques and Strategies

  • 2. Dr. Walter Schmidt Year of birth 1950, Dipl. Chemist, Dr. oec. Married, 2 children Consultant for applied strategy and communication: Development and deployment of strategies Implementation of Balanced Scorecards and controlling networks in enterprises Internationaler Controller Verein eV Member of the executive committee Lecturer Humboldt University of Berlin Dr. Walter Schmidt ask Dr. Walter Schmidt Hobbies Schopenhauerstr. 93k, D 14129 Berlin Writing Fon +49 30 64 84 96 26 Fax +49 30 64 84 96 27 Music Mobil +49 163 318 40 11 walter @ ask-schmidt.de Philosophy www.ask-schmidt.de Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 2
  • 3. Modern Budgeting Agenda 1. Controllers' definition of budgeting 2. What to do in hard times? 3. Main principles of budgeting 4. The classic way 5. Modern budgeting 6. Knowing one’s business is not enough 7. Conclusion: It’s a question of culture Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 3
  • 4. Controllers’ definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion What is budgeting? This… ? Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 4
  • 5. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Budgeting as a main instrument of controlling Definitions according to the dictionary for controllers1 − Budgeting o In the broader sense, the word budget is used to characterise the accounting side of planning (budgetary accounting) ... In the narrower sense, budgeting means the annual process of planning the financial result. o To determine a budget does not mean that the money has to be spent. Since the budget is based on a company’s business objectives, it should be considered as a guard-rail enabling the firm to reach its goals. − Controlling o Controlling takes place, when manager and controller cooperate. o Controlling is the whole process of defining objectives, of planning and controlling (in the sense of steering and regulating) and includes all relevant financial and commercial aspects. 1) © Schäffer-Poeschel, Stuttgart, 2005 Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 5
  • 6. Modern Budgeting Agenda 1. Controllers' definition of budgeting 2. What to do in hard times? 3. Main principles of budgeting 4. The classic way 5. Modern budgeting 6. Knowing one’s business is not enough 7. Conclusion: It’s a question of culture Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 6
  • 7. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Budgeting in hard times If you have trouble to pay, you only can steer based on liquidity − Reach of solvency [days] day by day forecast approximately 6 weeks : 3 2 1 ? !!! ? ? Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 7
  • 8. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Budgeting in hard times Beyond it you can do a lot more to save money − Sales power o If the capacities are underused you can deliver quicker as before o You have more time to manage better quality o The salesmen have more possibilities for CRM o Start a different customer orientated pricing − Intelligent cost reduction / optimizing o Search for more possibilities in the wide range of working capital o Seek for closer cooperation with your deliverer – try to become their preferred customer − Investment o Distinguish between potentialities for increasing and things that are “nice to have” Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 8
  • 9. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Budgeting in hard times But please don’t calculate in panic if you really want to save money − Employees are your most valuable asset in hard times, too o To fire people isn’t the first solution – think about the cost of new employees in the next boom o Perhaps you can use the time for education with support from the government − Intangibles are the base for your competitive abilities o R&D-projects are basic for your future – if you lose time now you have to pay more tomorrow o But if you have projects “just for fun” – now is the time to cancel them for ever o Don’t stop marketing; but end the unspecific spending by being aware of the different customer pattern − Don’t cut costs that earn profit o Pay attention to contribution margin – you need it to cover structure cost Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 9
  • 10. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Budgeting in hard times And next: don’t forget the usual steering elements − Potentialities = pre-steering of success o Sales potentiality and target costs o Potentiality of contribution margin o Flexibility of structure costs o Financial capability − Success = pre-steering of liquidity o Income statement o Balance sheet o Return on investment − Liquidity o Per year o Per month o Per day Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 10
  • 11. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Budgeting in hard times The main questions should be: 1. How will we come out of this crisis stronger then we went in ? 2. Can budgeting help us find the right way ? Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 11
  • 12. Modern Budgeting Agenda 1. Controllers' definition of budgeting 2. What to do in hard times? 3. Main principles of budgeting 4. The classic way 5. Modern budgeting 6. Knowing one’s business is not enough 7. Conclusion: It’s a question of culture Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 12
  • 13. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Do we need budgeting ? In smaller companies we don’t need budgeting as a special process of planning and steering If there are no business units (for instance a car workshop – but not a combination of 5 car workshops) If the company has less than 50 employees (then you usually have a simple structure with one or two chiefs, one assistant and perhaps 5 foremen) In these cases – as far as there is a good leadership – the chief and his tax consultant plan the year and discuss the operational figures monthly Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 13
  • 14. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Do we need budgeting ? In bigger and more complex companies we need clear goals and a flexible steering system to meet the goals. We need space fore utility innovations both for the customer and the company. We have to fulfil what we promise the customers. Therefore we need reliable processes and a frame for cooperation inside of the company and with our partners. This frame for planning and steering is that what we call budget. Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 14
  • 15. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion What are the most important functions of budgeting ? We Deploy strategy Support decision finding Address corresponding responsibility for results and costs Coordinate business units Enable flexibility Give space for innovation Design the cooperation inside the company and with our partners by agreement These points give us a standard to evaluate our own budgeting Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 15
  • 16. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Controller’s task: Systematical work with goals The controller assures sufficient flexibility of budget in order to adapt the − company’s goals − personal objectives Coherence of measures to the market changes Coherence of measures => Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 16
  • 17. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Controller’s task: Put succeeding questions Don’t forget: key performance indicators (KPI) based on key performance questions (KPQ) It is essential to tell the story of budget: What are the main intentions you will fulfil ? Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 17
  • 18. Modern Budgeting Agenda 1. Controllers' definition of budgeting 2. What to do in hard times? 3. Main principles of budgeting 4. The classic way 5. Modern budgeting 6. Knowing one’s business is not enough 7. Conclusion: It’s a question of culture Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 18
  • 19. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion The classic way An example for a budget time schedule Annual Plan Actual 1. Forecast 2. Fore-cast 3. Fore-cast (Budget) figures January March June October January December 1. Draft 2. Draft Annual Plan 1. Fore-cast budget budget (Budget) top - down Bottom - up Business units Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 19
  • 20. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion The classic way Main content of a budget − Budgetary accounting (generally and per cost centre) o Sales volume – sometimes in combination with flow charts of amounts and average prices o Turnover o Costs (main cost types) o Head counts o Output − Tools used in budgeting o Planned balance sheet o Planned profit & loss account o Financial budget o Liquidity budget Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 20
  • 21. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion The classic way Main challenges of the classic budgeting − The classic budget is based on data from the past o The budget is not connected with the strategy o If the future is too volatile such kind of budget becomes obsolete before the accounting year starts − The classic budget is too detailed o We often start already the 1st draft with concrete orders or objectives per article and per every cost centre in every business unit o On the one hand: The increase in data does not lead to an increase in information – quite on the contrary o On the other hand: The increase in data leads to inflexibility – it is very difficult to adapt this kind of budget to a changing environment o But if we have to adapt the budget, we also have to change so many things that we quickly lose our goals out of sight o So the budgeting process leads to high costs (1 man-day per employee), but not to an adequate benefit (decreasing marginal benefit) Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 21
  • 22. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion The classic way Main challenges of classic budgeting − The classic budget is combined with incentives o The coordination of business units and their alignment to the common company’s goals is normally incompatible with the incentives for the business unites’ managers o Therefore the budgeting process often comes down to a “hide-and- seek” between centre and business units − The classic budget isn’t integrated in the whole steering system o The budget is an important, but not the only one steering tool o Other parts of planning are often planned separately (e.i. R&D, HR, CRM, SCM, CSR, RMS) o The utility of the budget depends on the behaviour of the leading persons, company’s culture and a lot of context factors (e.i. market dynamics) Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 22
  • 23. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion The classic way Is beyond budgeting an alternative ? − Beyond budgeting defines 12 principles o Organize a new leading culture o Stop the inefficient budgeting process o There are only relative goals in comparison to the market o No obligatory plans, no detailed rules, no central coordination − There are three essentials for every company o We need space for utility innovations both for the customer and the company o We have to fulfil what we promise to the customers o We need reliable processes and a frame for cooperation inside of the company and with our partners It is not so important, how we call it – but we have to guarantee it !!! Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 23
  • 24. Modern Budgeting Agenda 1. Controllers' definition of budgeting 2. What to do in hard times? 3. Main principles of budgeting 4. The classic way 5. Modern budgeting 6. Knowing one’s business is not enough 7. Conclusion: It’s a question of culture Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 24
  • 25. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion The principles of modern budgeting Modern budgeting is based on the future and thus can support the company’s strategy is part of a middle-term planning to give space for utility innovation is embedded in a portfolio of tools for a systemic support of decision making is a dynamic framework – based on common values and corporate policies – which will be concretised per month or quarterly to address the corresponding responsibility for results and costs is using dynamic targets within the business units in order to provide flexibility for meeting the company’s goals in a volatile environment is aligned with the coordination of business units by agreement along the company’s value chain, not by incentives is connected with how to meet the future goals and what decisions are to be made – not with explaining why the past was as it was Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 25
  • 26. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Based on the future Middle term Long term planning planning Budget 0 1 2 3 4 5 … years Decision dimension Strategic Prediction Operational Analysis dimension Structures Dispositional Trends Facts 0 1 2 3 4 5 … years Planning Cube Time dimension Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 26
  • 27. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Space fore utility innovations Initiatives Southwest high airlines level Strategic pricing Average Sales airlines potentialities Target journey costing by car R&D-Project HR-Project PR-Project low level Investment Price Lounges Hubs Quickness Middle term Catering Select Friendly Frequent planning on board places service connections Annual Source: between middle Kim/Mauborgne, Blue Ocean Strategy (2005) budget sized towns Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 27
  • 28. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Embedded in a portfolio of tools observe test create act react accept Trend- Business Product Plan of HR and scouts model potentialities initiatives product Utility Strategic Strategic development innovation House pricing Reporting Corporate Sales balanced scorecard SWOT policy potentialities Corner Integrated Market stones of system of Structure of Target research the plan planning sales costing (Finance, Liquidity, HR, Development R&D- R&D, CRM, of inhabitants capacities Performance Borders of SCM, CSR) influence capacities and risk Climatic Finance management development capacities Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 28
  • 29. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Created as a flexible frame for flexible targets Middle term Annual Quarterly Monthly planning planning planning planning 2014 Integrated III / 2009 07 / 2009 system with Rolling forecast 2013 (only) frames 08 / 2009 to visualise 2012 for the market changes 09 / 2009 business 2011 IV / 2009 Details of the units cooperation 2010 I / 2010 between the Corner II / 2010 business units stones and 2010 and that with III / 2010 several years external partners projects / IV / 2010 in order to meet investments I / 2011 the company’s goals Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 29
  • 30. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Coordination by agreement not by incentives The kind of agreements depends on the company’s culture − Service level agreements based on internal transfer prices − Minutes of planning conferences − Monthly budget documents based on actual forecast − ... Separately organised incentives, i.e. − Different ways up o Leading career o Professional career o Change agent (project leader) − Individually adjusted reputation o Member of the strategic team o Lecturer at renowned conferences o Special education o Award for excellent performance Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 30
  • 31. Modern Budgeting Agenda 1. Controllers' definition of budgeting 2. What to do in hard times? 3. Main principles of budgeting 4. The classic way 5. Modern budgeting 6. Knowing one’s business is not enough 7. Conclusion: It’s a question of culture Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 31
  • 32. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Knowing one’s business is not enough The controller’s business is to manage the economic measures, instruments and methods o Budget is one of the basic instruments. What else do controllers need in order to be professional? o They have to go to the people; the controller’s working place is not the computer o They have to speak the peoples’ language; the people are the controller’s customers o They have to show in their behavior, that they fully agree with the company’s goals and the budget frame to meet them o They have to inspire people by helping them find their own role in the company and to develop themselves Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 32
  • 33. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Controller’s profession The formula of success: S = Q * A (Succes = Quality * Acceptance) 0 = 0 * 0 0 = 1 * 0 0 = 0 * 1 1 = 1 * 1 0,64 = 0,8 * 0,8 Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 33
  • 34. Modern Budgeting Agenda 1. Controllers' definition of budgeting 2. What to do in hard times? 3. Main principles of budgeting 4. The classic way 5. Modern budgeting 6. Knowing one’s business is not enough 7. Conclusion: It’s a question of culture Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 34
  • 35. Controllers' definition - What to do in hard times - Main principles - The classic way - Modern budgeting - Knowing one’s business is not enough - Conclusion Conclusion – budgeting is a question of culture Process and flexible structure simple integrated Modern Represent Budgeting Clear organisation intentions Represent value creating Content Budgeting by professional controllers seeing the people behind figures Source: White paper ICV special group “Modern Budgeting” (2009) Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 35
  • 36. dziękuję bardzo Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 36
  • 37. Modern Budgeting Appendix Selected tools But don’t forget: A fool with a tool is still a fool ! Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 37
  • 38. Appendix The company’s strategy (I. business model) The long term company’s goal: e.i. increasing rate of turnover and profit What kind of do the right How should potentialities things we use our do we need do the things available and should right potentialities we develop in to meet our order to meet goals? our goals? What is our unique selling proposition Does our What (USP) ? is our customer’s core competency core need ? meet the customer’s need ? Who is our customer ? sales potentiality ? margin potentiality ? Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 38
  • 39. Appendix Company’s strategy (II. Strategic house) BSC translates strategy into action What are the most important steps to be taken now in order to realise the business model that meets our goals? Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 39
  • 40. Appendix Company’s strategy (III. Reporting balanced scorecard) Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 40
  • 41. Appendix Strategic product analysis Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 41
  • 42. Appendix Strategic pricing 1. Which prices are your target customers paying for market alternatives ? High protection by law Pricing on Hard to imitate l higher leve Most customers’ Pricing on Bounded protection spread of prices middle level by law Pricing on lower level Low protection by law Observe 3 types of alternative Easy to imitate products / services: The same form Different form but the same 2. Which price level function corresponds with the Different form and function but context of your product / the same objective service ? Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 42
  • 43. Appendix Sales potentiality Internationaler Controller Verein eV | ® Dr. Walter Schmidt| 2009 | Poznań 09-06-18 | page 43