For the last three years, Austin Community College has partnered with a technical school in Denmark to offer a Study Abroad Program to Danish students.

1. Broaden Your Horizonsand Increase Your Sales by Katrina Gadison Austin Community College everystockphoto.com

2. Typical Parameters Departmental Territories Industry Clusters College Service Area Distance Learning everystockphoto.com

3. Getting Adventurous Meeting your sales goals Conferences Grants Study Abroad Distance Learning everystockphoto.com

4. Study Abroad Programs Pricing the Contract Making a Profit Getting the Business Preparing for the Program Contingency Plans Denmark Group Don’t Reinvent the Wheel Distance Learning On the Horizon

5. Pricing the Contract

6. Making a Profit Class Dev. and Instruction $19,000 Instructors paid $75/hr Last year this totaled $11,000 Reassess the program each year Don’t have to raise fees every year Next year will be the first time in 5 years we will raise rate Project Coordination $5,600

7. Getting the Business Floating opportunities Networking everystockphoto.com

8. Preparing for the Program Instructors Books Cultural Activities Lodging Paying for it all Getting Approval Vendors

9. Contingency Plans Hurricane Ike hit Galveston in 2008

10. Denmark Group: Program Classes Texas Literature Texas History Gaming Speech Civil Rights Government Green Building

12. Moody Gardens Hotel

13. Galveston Harbor Tour

14. Lunch & Dinner

15. Space Center Houston

16. San Antonio

17. Riverwalk Tour

18. San Antonio Missions

20. 10:00AM – Noon – Rm# HBC 301.0 – Gaming

21. Noon – Lunch

22. 2:00PM – 2:45PM – Tour of Capitol (R&R Bus)

23. 6:30PM – Depart to Broken Spoke (J&G Citywide Express)

24. 7:00PM – 8:00PM – Broken Spoke Dinner

26. Denmark Group: Students Welcome them Language barriers Give information Be available Get feedback

27. Denmark Group: Students First real day in Austin, and by the gods even the grass is bigger in Texas! At least that´s what we concluded after exploring the small part of the city where we live. And really, judging by the food we´ve eaten, by the end of the month we´re going to be pretty big too! We should probably cut down on the fast food a bit. The big event of today was, of course, the football match between Texas Longhorns and Colorado Buffaloes…

28. Don’t Reinvent the Wheel Universidad Regiomantana Summer Program Two Weeks No Cultural Activities Provided Information

29. Distance Learning Region 4: Living in the United States UNIT 1: Housing Chapter 1: Communities in the USAChapter 2: Renting and LeasesChapter 3: Being Accepted as a TenantChapter 4: Roommates and SharingChapter 5: Home OwnershipChapter 6: Mortgages and ClosingsChapter 7: MovingChapter 8: Utilities UNIT 2: Transportation Chapter 1: Urban Transport OptionsChapter 2: The Driver’s LicenseChapter 3: Driving SafelyChapter 4: ParkingChapter 5: Buying a New CarChapter 6: Buying a Used CarChapter 7: Insurance & Registration UNIT 3: Finance Chapter 1: US MoneyChapter 2: Banking Chapter 3: Checking, ATMs, Online BankingChapter 4: Obtaining CreditChapter 5: Credit Cards and LoansChapter 6: Shopping: Discount and Department StoresChapter 7: Shopping: Grocery Stores and Food LabelingChapter 8: Shopping: Malls, Catalogue, Online UNIT 4: Government and Law Chapter 1: Understanding Your RightsChapter 2: The U.S. GovernmentChapter 3: State GovernmentsChapter 4: Everyday LawChapter 5: Dealing with Bureaucracy

30. Distance Learning UNIT 5: Medical Care Chapter 1: Health InsuranceChapter 2: Selecting an InsurerChapter 3: Medical DoctorsChapter 4: Dentists and SpecialistsChapter 5: HospitalsChapter 6: Clinics and Pharmacies Cultural Considerations UNIT 6: Socializing Chapter 1: Social Contact and Courtesy Chapter 2: Attending and Hosting EventsChapter 3: Table MannersChapter 4: Making ConversationChapter 5: Communicating by TelephoneChapter 6: Telephone EtiquetteChaper 7: Voicemail UNIT 7: Intercultural Competence Chapter 1: Developing Intercultural CompetenceChapter 2: Understanding Diversity part 1Chapter 3: Understanding Diversity part 2Chapter 4: Sociology and Social MobilityChapter 5: FamiliesChapter 6: The Elderly, the Disabled, the HomelessChapter 7: Intercultural Communication Skills UNIT 8: Workplace Culture Chapter 1: The Workplace EnvironmentChapter 2: Authority, Formality, Corporate Social LifeChapter 3: Workplace BenefitsChapter 4: Workplace TipsChapter 5: Handling Criticism Gracefully

31. Distance Learning UNIT 9: Social and Business Ethics Chapter 1: Community Services Chapter 2: Individual ResponsibilityChapter 3: VolunteerismChapter 4: Corporate Social ResponsibilityChapter 5: Conservation and Reducing Waste UNIT 10: Multicultural Enrichment Chapter 1: Enjoying your SurroundingsChapter 2: Tipping for ServicesChapter 3: Exploring TexasChapter 4: Theatre & Performing ArtsChapter 5: Eating OutChapter 6: External Links Additional Resources for Newcomers UNIT 11: Paychecks, Taxes, Retirement Chapter 1: Understanding Your PaycheckChapter 2: Paying Income Taxes, Social Security/ Medicare, TRSChapter 3: Obtaining a Social Security CardChapter 4: Sample Information from the IRS Unit 12: Additional Resources Chapter 1: Texas Agencies, BankingChapter 2: Car Dealerships, Car InsuranceChapter 3: UtilitiesChapter 4: Finding Online Information and Maps

32. On the Horizon Herningsholm Two Week Program Sept 2011 Five Week Program Sept 2012

33. On the Horizon Region 4 English/Writing Class Nursing Medical Assistant Advisory Board everystockphoto.com

34. Contact Information Katrina Gadison Account Executive kgadison@austincc.edu 512-223-7007