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Organizational Behavior
Semester II

1
Syllabus
Module-I

Individual and the organization – The
individual as psychological entity and the
organization as a social system

Module -II

Models of Organizational Behavior- Work
motivation – Theories and
applications

Module -III

Leadership Behavior – Styles – Theories –
Leadership effectiveness

Module -IV

Group dynamics – Structure, Effectiveness –
Power- Exercise and sources of power,
Power relations

Module –V

Organizational change and development
approaches and methods- Stress- Nature,
Source, Effects, Conflicts – Employee
Counseling – Approaches
Extra mural: Experiential Learning
programmes , Case Study
2
Internal Assessment
Assessment

Marks

Written Assessment
Class Test (2* 5)
Midterm (1*5)
Model (1*5)

10 Marks
5 Marks
5 Marks
Total: 20 Marks

Assignment (1*5)
Presentation (1*5)
OB @ Organizations (1*5)
Overall Class Participation

5 Marks
5 Marks
5 Marks
5 Marks

Total – 40 Marks
3
MODULE I

4
Module 1
Individual and the organization – The
individual as psychological entity and the
organization as a social system

5
What do Managers Do ???
Managers

Managerial
Activities

• Individuals who achieve
goals through other
people.

• Make decisions
• Allocate resources
• Direct activities of others
to attain goals
Management Functions
Planning

Controlling

Organizing

Management
Functions

Directing

Staffing

7
Mintzberg’s Managerial Roles

8
Mintzberg’s Managerial Roles (cont’d)

9
Mintzberg’s Managerial Roles (cont’d)

10
Management Skills
Technical skills

The ability to apply specialized
knowledge or expertise.
Human skills

The ability to work
with, understand, and motivate other
people, both individually and in groups.

Conceptual Skills

The mental ability to analyze and diagnose
complex situations.
11
Effective Versus Successful
Managerial Activities (Luthans)
1. Traditional management

• Decision making, planning, and controlling
2. Communication

• Exchanging routine information and processing
paperwork
3. Human resource management

• Motivating, disciplining, managing
conflict, staffing, and training
4. Networking

• Socializing, politicking, and interacting with others
12
Allocation of Activities by Time

13
Common Thread

Leading

Interpersonal Roles

Human Skills

Human Resource
Management, Communication &
Networking
OB - Defined
• A field of study that
investigates the impact
that individuals, groups
and structure have on
behavior
within
organizations, for the
purpose of applying such
knowledge
toward
improving
an
organization’s
effectiveness.
15
OB - Defined
• It is a systematic study of the actions and
attitudes that people exhibit within
organizations.

• Organizational Behavior is the study of human
behavior in the workplace, the interaction
between people and the organization with the
intent to understand and predict human
behavior.
16
Nature and Scope
• Three level of analysis

• Focus on application

• Distinct Field of Study

• Contingency thinking

• Interdisciplinary in
nature

• Subset of management

• Use of scientific
methods

• Positive and optimistic

• Integrative in nature
17
Importance of OB
• Uncover hidden aspects of Organization
• Explain and predict behavior
• Acquire ‘people skills’ and win the race

• Formulate informed judgement
18
Organizational Iceberg

19
http://www.prenhall.com/sal/

20
Replacing Intuition with Systematic
Study
Intuition

A feeling not necessarily supported by research.

Systematic study
Looking at relationships, attempting to attribute causes and effects, and
drawing conclusions based on scientific evidence. Provides a means to
predict behaviors.

Evidence Based Management
Basing managerial decisions on the best available scientific evidence
21
Replacing Intuition with Systematic
Study

Preconceived
Notions

The
Facts

22
CONTRIBUTING DISCIPLINES TO THE
FIELD OF OB
23
Toward an OB Discipline
Contributing Disciplines
• Psychology
– Is the science that seeks to measure, explain and sometimes
change the behavior of humans
• Social Psychology
– Blends the concepts from both psychology and sociology, and
focuses on peoples’ influence on one another
• Sociology
– The study of people in relation to their social environment or
culture
• Anthropology
– The study of societies to learn about human beings and their
activities.
• Political Science
– The study of the behavior of individuals and groups within a
political environment.
25
Contingency variables
• Situational factors
Variables that moderate the relationship
between two or more other variables and
improve the correlation.

X

Y
26
Basic OB Model, Stage I
Model
An abstraction of reality.
A simplified representation
of some real-world
phenomenon.

27
The Dependent Variables
Dependent variable
A response that is affected by an independent variable.

28
The Dependent Variables (cont’d)
Productivity

A performance measure that includes
effectiveness and efficiency.
Effectiveness

Achievement of goals.
Efficiency

The ratio of effective output to
the input required to achieve it.

29
The Dependent Variables (cont’d)
Absenteeism
The failure to report to work.

Turnover
The voluntary and involuntary
permanent withdrawal from an
organization.

30
The Dependent Variables (cont’d)

Organizational citizenship
behavior (OCB)
Discretionary behavior that is not part of an
employee’s formal job requirements, but that
nevertheless
promotes
the
effective
functioning of the organization.

31
The Dependent Variables (cont’d)

Deviant Workplace Behavior
Voluntary Behavior that violates significant
organizational norms and, in doing so threatens
the well being of the organization or its
members

32
The Dependent Variables (cont’d)
Job satisfaction
A general attitude toward one’s job, the difference between
the amount of reward workers receive and the amount they
believe they should receive.

33
The Independent Variables
Independent variable
The presumed cause of some change in the dependent variable.
Independent
Variables

34
35
Discussion Topic
for Monday

Challenges and Opportunities for
OB

36
37

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Organisational behaviour 1

  • 2. Syllabus Module-I Individual and the organization – The individual as psychological entity and the organization as a social system Module -II Models of Organizational Behavior- Work motivation – Theories and applications Module -III Leadership Behavior – Styles – Theories – Leadership effectiveness Module -IV Group dynamics – Structure, Effectiveness – Power- Exercise and sources of power, Power relations Module –V Organizational change and development approaches and methods- Stress- Nature, Source, Effects, Conflicts – Employee Counseling – Approaches Extra mural: Experiential Learning programmes , Case Study 2
  • 3. Internal Assessment Assessment Marks Written Assessment Class Test (2* 5) Midterm (1*5) Model (1*5) 10 Marks 5 Marks 5 Marks Total: 20 Marks Assignment (1*5) Presentation (1*5) OB @ Organizations (1*5) Overall Class Participation 5 Marks 5 Marks 5 Marks 5 Marks Total – 40 Marks 3
  • 5. Module 1 Individual and the organization – The individual as psychological entity and the organization as a social system 5
  • 6. What do Managers Do ??? Managers Managerial Activities • Individuals who achieve goals through other people. • Make decisions • Allocate resources • Direct activities of others to attain goals
  • 11. Management Skills Technical skills The ability to apply specialized knowledge or expertise. Human skills The ability to work with, understand, and motivate other people, both individually and in groups. Conceptual Skills The mental ability to analyze and diagnose complex situations. 11
  • 12. Effective Versus Successful Managerial Activities (Luthans) 1. Traditional management • Decision making, planning, and controlling 2. Communication • Exchanging routine information and processing paperwork 3. Human resource management • Motivating, disciplining, managing conflict, staffing, and training 4. Networking • Socializing, politicking, and interacting with others 12
  • 14. Common Thread Leading Interpersonal Roles Human Skills Human Resource Management, Communication & Networking
  • 15. OB - Defined • A field of study that investigates the impact that individuals, groups and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. 15
  • 16. OB - Defined • It is a systematic study of the actions and attitudes that people exhibit within organizations. • Organizational Behavior is the study of human behavior in the workplace, the interaction between people and the organization with the intent to understand and predict human behavior. 16
  • 17. Nature and Scope • Three level of analysis • Focus on application • Distinct Field of Study • Contingency thinking • Interdisciplinary in nature • Subset of management • Use of scientific methods • Positive and optimistic • Integrative in nature 17
  • 18. Importance of OB • Uncover hidden aspects of Organization • Explain and predict behavior • Acquire ‘people skills’ and win the race • Formulate informed judgement 18
  • 21. Replacing Intuition with Systematic Study Intuition A feeling not necessarily supported by research. Systematic study Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence. Provides a means to predict behaviors. Evidence Based Management Basing managerial decisions on the best available scientific evidence 21
  • 22. Replacing Intuition with Systematic Study Preconceived Notions The Facts 22
  • 23. CONTRIBUTING DISCIPLINES TO THE FIELD OF OB 23
  • 24. Toward an OB Discipline
  • 25. Contributing Disciplines • Psychology – Is the science that seeks to measure, explain and sometimes change the behavior of humans • Social Psychology – Blends the concepts from both psychology and sociology, and focuses on peoples’ influence on one another • Sociology – The study of people in relation to their social environment or culture • Anthropology – The study of societies to learn about human beings and their activities. • Political Science – The study of the behavior of individuals and groups within a political environment. 25
  • 26. Contingency variables • Situational factors Variables that moderate the relationship between two or more other variables and improve the correlation. X Y 26
  • 27. Basic OB Model, Stage I Model An abstraction of reality. A simplified representation of some real-world phenomenon. 27
  • 28. The Dependent Variables Dependent variable A response that is affected by an independent variable. 28
  • 29. The Dependent Variables (cont’d) Productivity A performance measure that includes effectiveness and efficiency. Effectiveness Achievement of goals. Efficiency The ratio of effective output to the input required to achieve it. 29
  • 30. The Dependent Variables (cont’d) Absenteeism The failure to report to work. Turnover The voluntary and involuntary permanent withdrawal from an organization. 30
  • 31. The Dependent Variables (cont’d) Organizational citizenship behavior (OCB) Discretionary behavior that is not part of an employee’s formal job requirements, but that nevertheless promotes the effective functioning of the organization. 31
  • 32. The Dependent Variables (cont’d) Deviant Workplace Behavior Voluntary Behavior that violates significant organizational norms and, in doing so threatens the well being of the organization or its members 32
  • 33. The Dependent Variables (cont’d) Job satisfaction A general attitude toward one’s job, the difference between the amount of reward workers receive and the amount they believe they should receive. 33
  • 34. The Independent Variables Independent variable The presumed cause of some change in the dependent variable. Independent Variables 34
  • 35. 35
  • 36. Discussion Topic for Monday Challenges and Opportunities for OB 36
  • 37. 37