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Banking Transformation - Bridging the People, Process and Content Divide
How would you like to transact with your bank in 2020? On vacation – relaxing on a beach, from your home or on the go? Most of us would prefer all three where time, place and medium don’t matter. Today, Banks are adapting to changing consumer behavior and are focusing on building new channels for interacting and transacting with them. The millennials in particular prefer banking anywhere, anytime and is therefore demanding innovative methods for availing banking services.