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Truly Madly Deeply
Mapping needs, meaning and content in newsbrands
What we did
2 week
newsbrand
diary and
deprivation task
6 x 8 person x 2 hour
workshops
London, Birmingham
& Leeds
Online survey
1000 respondents
representative of
national news
readership
Depth interviews
12 respondents from
workshops – in
home
TV news Social media
Radio news
Other news websites
providers
Newsbrands
News sources
Aggregators
You need the news so
you’re on the ball and
can be quizzed in your field
Being in
the know
I use it for banter at work – we all
read the same football columns
Being in
the know
Fuelling
conversation
It helps me unwind at
the end of a long day
Being in
the know
Fuelling
conversation
Relaxing/
me-time
I like feel-good stories, people
overcoming their backgrounds
and succeeding – it’s inspiring
Feeling
uplifted
Being in
the know
Fuelling
conversation
Relaxing/
me-time
It’s always been part of
my daily routine, I just
like to keep up to date
Feeling
uplifted
Ritual
& routine
Being in
the know
Fuelling
conversation
Relaxing/
me-time
I’m always flicking through
the apps when it’s quiet
Passing
the time
Feeling
uplifted
Ritual
& routine
Being in
the know
Fuelling
conversation
Relaxing/
me-time
TV Newsbrands RadioSocial media Aggregators Other news
websites
91%
71%
58%
47%
36%
24%
65%
71%
58%
47%
19%
24%
All brands
Commercial brandsPopularity
THE
NEWS
IDENTIFICATION
‘SPEAKS TO ME’
TRUST IN
THE CONTENT
https://www.youtube.com/watch?v=ZNXNgG4NGW8
Being in the know 64% 52% 15% 18% 30% 33%
Fuelling conversation 69% 34% 19% 27% 22% 37%
Relaxing/me-time 54% 25% 19% 23% 16% 34%
Feeling uplifted 55% 23% 10% 27% 18% 34%
Ritual & routine 72% 35% 16% 18% 25% 31%
Passing the time 64% 24% 22% 35% 23% 39%
Meeting the
need states
Fuelling conversation 1st
Relaxing/me-time 1st
Feeling uplifted 1st
Ritual & routine 1st
Passing the time 1st
Being in the know 1st
Meeting the
need states
film_need states
https://www.youtube.com/watch?v=Le_2ZYklX8c
0%
10%
20%
30%
40%
50%
60%
70%
80%
Newsbrands
TV
Radio
Other news websites
Aggregators
Social media
The biggest stories/
headlines
A short overview An in-depth analysisJournalists/
columnists/presenters
Opinions on the
stories of the day
News fast and slow
SlowFast
Newsbrands
TV
Radio
Other news websites
Aggregators
Social media
https://www.youtube.com/watch?v=5KMUFSp7piM
https://www.youtube.com/watch?v=2ombLxCTCsM
61%
52%
46%
71% 70%
62%
58%
55%
43%
Trustworthy Relevant to me Makes me feel involved
Print only Print and online Online only
Multi-platform
strength
Faster
Non-readers
Recognise ad
from newsbrand
Stronger deeper
associations
Relevant to me
0%
10%
20%
30%
40%
50%
60%
70%
80%
Faster
0%
10%
20%
30%
40%
50%
60%
70%
80%
Non-readers
Recognise ad
from newsbrand
Stronger deeper
associations
Non-readers
Recognise ad
from newsbrand
Makes me want to find out more
0%
20%
40%
60%
80%
Recognise ad from newsbrand
Non-readers
0%
20%
40%
60%
80%
0%
20%
40%
60%
80%
Faster Faster Faster
IntelligentTrustworthyFun
Shared emotional values
Trustworthy
Fun
Intelligent
Relevant to me
61%
57%
52%
42% +19%
+10%
+18%
+10%
Agree with advertiser brand values
Improvement among readers who feel the same value applies to their newsbrand
https://www.youtube.com/watch?v=g5zQUZXgDjc
Newsbrands appear to fulfil
all of these need states best.
This creates a strong
emotional relationship
between newsbrands and
their users
News content is important to people –
and addresses many need states
The relationship is
becoming more
entrenched due to new
digital platforms
All of this is creating a
powerful emotional
context for advertisers –
brand ‘rub’
Truly Madly Deeply
Mapping needs, meaning and content in newsbrands

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