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Why your nonprofit needs
    a mobile website
…and how to create one

     Foundation Center NYC
         Mar. 23, 2012


           Norman Reiss
          Nonprofit Bridge
    nreiss@nonprofitbridge.com
          @nonprofitbridge
How constituents learn
          about your organization




•


    Hint – how you view site is probably not how your constituents do


                       © Nonprofit Bridge - Foundation Center -
                                    Mar. 23, 2012
Do we need a mobile site?
  Check your web statistics to learn
what platform your constituents are using




           © Nonprofit Bridge - Foundation Center -
                        Mar. 23, 2012
Stats on Mobile Usage
US mobile users

•   44% have smartphone
•   25% use ONLY their phones to access web
•   13% of all web traffic is from mobile devices
•   30% of emails are opened on mobile devices
These percentages are increasing every year
Source – Blue State Digital


                              © Nonprofit Bridge - Foundation Center -
                                           Mar. 23, 2012
Is mobile right for your org?
•   Who are your constituents; what are they like?
•   What resources can you commit to mobile?
•   What do you want constituents to do?
•   How will mobile relate to other outreach efforts?
•   How will you measure your efforts?




                   © Nonprofit Bridge - Foundation Center -
                                Mar. 23, 2012
Top 3 Reasons to Go Mobile
• Your visitors are increasingly mobile
• It’s likely that constituents will want to access
  your content while on the go, e.g. at events
• * You’re already planning to redesign your
  website OR you’re putting in a new content
  management system



                 © Nonprofit Bridge - Foundation Center -
                              Mar. 23, 2012
Planning a website redesign?
• Use a CMS (content management system) that
  can generate mobile friendly content
• Ask about responsive design (see below)




               © Nonprofit Bridge - Foundation Center -
                            Mar. 23, 2012
Approaches to Go Mobile
• Mini site with key content, engagement pages
• Engagement only – donation form, email
  signup, event participation
• Selected pages from main site
• Full mobile website (expensive)
• Responsive design (expensive – more later)



               © Nonprofit Bridge - Foundation Center -
                            Mar. 23, 2012
Should you have a…
               Mobile website or app?
Generally, you will get more return from a mobile website than from
       an application, which requires users to do more work


            Website or Facebook page?
                          You will need BOTH

Many constituents will go to Facebook before they visit your web page



                      © Nonprofit Bridge - Foundation Center -
                                   Mar. 23, 2012
Great nonprofit site examples
Humane Society of the US         Planned Parenthood                   US Holocaust Museum
 `m.humanesociety.org          m.plannedparenthood.org                 www.ushmm.mobi/




                           © Nonprofit Bridge - Foundation Center -
                                        Mar. 23, 2012
Best practices for mobile websites
•   Simplify design and navigation
•   Limit use of images
•   Feature fresh content prominently
•   Link to mobile social media pages
•   Must have mobile optimized donation form
•   Speed of loading content is critical
    try Google Page Speed to test your site


                       © Nonprofit Bridge - Foundation Center -
                                    Mar. 23, 2012
Remember…
• Designing for mobile forces you to focus on
  your key messages
• Assume you will only have your constituents’
  attention for a few seconds
• Don’t forget to TEST in the most common
  phone and tablet platforms



                © Nonprofit Bridge - Foundation Center -
                             Mar. 23, 2012
Resources
• Convio Guide to the Mobile Web -
  http://conviosummit2011.com/?wpfb_dl=480

• Home Page Design Slam: Taking It Mobile
  http://conviosummit2011.com/?wpfb_dl=582

• Social Media for Social Good – Heather Mansfield
  http://www.amazon.com/Social-Media-Good-How--
  Nonprofits/dp/007177081X/ref=sr_1_1?ie=UTF8&qid=1332214268&sr=8-1
• 33 Nonprofit Mobile Websites
  http://nonprofitorgs.wordpress.com/2011/09/07/22-nonprofit-mobile-websites/

• Mofuse.com (mobile CMS)
  http://mofuse.com/

• Why You Should Design for Mobile Now
  http://nonprofitbridge.com/2011/10/why-you-should-design-for-mobile-now/


                             © Nonprofit Bridge - Foundation Center -
                                          Mar. 23, 2012
Questions?




       Norman Reiss
      Nonprofit Bridge
nreiss@nonprofitbridge.com
      @nonprofitbridge

     © Nonprofit Bridge - Foundation Center -
                  Mar. 23, 2012

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Why your nonprofit needs a mobile website

  • 1. Why your nonprofit needs a mobile website …and how to create one Foundation Center NYC Mar. 23, 2012 Norman Reiss Nonprofit Bridge nreiss@nonprofitbridge.com @nonprofitbridge
  • 2. How constituents learn about your organization • Hint – how you view site is probably not how your constituents do © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 3. Do we need a mobile site? Check your web statistics to learn what platform your constituents are using © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 4. Stats on Mobile Usage US mobile users • 44% have smartphone • 25% use ONLY their phones to access web • 13% of all web traffic is from mobile devices • 30% of emails are opened on mobile devices These percentages are increasing every year Source – Blue State Digital © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 5. Is mobile right for your org? • Who are your constituents; what are they like? • What resources can you commit to mobile? • What do you want constituents to do? • How will mobile relate to other outreach efforts? • How will you measure your efforts? © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 6. Top 3 Reasons to Go Mobile • Your visitors are increasingly mobile • It’s likely that constituents will want to access your content while on the go, e.g. at events • * You’re already planning to redesign your website OR you’re putting in a new content management system © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 7. Planning a website redesign? • Use a CMS (content management system) that can generate mobile friendly content • Ask about responsive design (see below) © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 8. Approaches to Go Mobile • Mini site with key content, engagement pages • Engagement only – donation form, email signup, event participation • Selected pages from main site • Full mobile website (expensive) • Responsive design (expensive – more later) © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 9. Should you have a… Mobile website or app? Generally, you will get more return from a mobile website than from an application, which requires users to do more work Website or Facebook page? You will need BOTH Many constituents will go to Facebook before they visit your web page © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 10. Great nonprofit site examples Humane Society of the US Planned Parenthood US Holocaust Museum `m.humanesociety.org m.plannedparenthood.org www.ushmm.mobi/ © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 11. Best practices for mobile websites • Simplify design and navigation • Limit use of images • Feature fresh content prominently • Link to mobile social media pages • Must have mobile optimized donation form • Speed of loading content is critical try Google Page Speed to test your site © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 12. Remember… • Designing for mobile forces you to focus on your key messages • Assume you will only have your constituents’ attention for a few seconds • Don’t forget to TEST in the most common phone and tablet platforms © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 13. Resources • Convio Guide to the Mobile Web - http://conviosummit2011.com/?wpfb_dl=480 • Home Page Design Slam: Taking It Mobile http://conviosummit2011.com/?wpfb_dl=582 • Social Media for Social Good – Heather Mansfield http://www.amazon.com/Social-Media-Good-How-- Nonprofits/dp/007177081X/ref=sr_1_1?ie=UTF8&qid=1332214268&sr=8-1 • 33 Nonprofit Mobile Websites http://nonprofitorgs.wordpress.com/2011/09/07/22-nonprofit-mobile-websites/ • Mofuse.com (mobile CMS) http://mofuse.com/ • Why You Should Design for Mobile Now http://nonprofitbridge.com/2011/10/why-you-should-design-for-mobile-now/ © Nonprofit Bridge - Foundation Center - Mar. 23, 2012
  • 14. Questions? Norman Reiss Nonprofit Bridge nreiss@nonprofitbridge.com @nonprofitbridge © Nonprofit Bridge - Foundation Center - Mar. 23, 2012