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Welcome Chris Jeffries Acting Director of Workforce and Education NHS NW
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Housekeeping ,[object Object],[object Object],[object Object],[object Object],[object Object]
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Today is about ,[object Object]
Today is about ,[object Object]
Today is about ,[object Object]
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SUCCESS Directors of Nursing Conference  1 September 2011
[object Object],[object Object],[object Object],[object Object],What is Success? In order to succeed, your desire for success should be greater than your fear of failure Bill Crosby
The Beginning
Manchester
Bringing People Together
Shaping the Future of  Nursing in the North West
1 st  Annual  Director of Nursing Conference
1 st  Annual  Director of Nursing Conference
North West Nursing Indicators ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],NW CIs 2011
[object Object],[object Object],[object Object],[object Object],Improvements Needed and Made
MRSA
C Difficile
Mixed Sex Accommodation Number of Breaches
Quality Assurance - Francis
Francis Review: Assurance
Francis Review: Assurance
Francis Review: Assurance
Francis Review: Assurance
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
AQ : A Progress Report *UK Year One Position reflects the AQ programme’s overall Composite Quality Score per clinical area for  October 2008 – September 2009. ** UK Year Two Position reflects the AQ programme’s overall Composite Quality Score per clinical area for  October 2009 – March 2010 ***US Year One Position reflects the HQID overall Composite Quality Score per clinical area for  October 2003 – September 2004.  Note: while similar, the measures analysed within each clinical group for the year one HQID project are not identical to those used in year one of the AQ project. For a full list of the HQID initial measure set go to www.qualitydemo.com  Clinical Area UK Year One Position * UK Year Two Position ** US Year One Position *** AMI 92.55% 96.89% 89.31% CABG 96.76% 96.94% 87.34% HF 62.11% 69.95% 69.60% HK 88.97% 92.73% 87.52% PN 76.32% 81.55% 73.72%
Stroke 90:10 drove up  standards in stroke care Phase 2 teams joined Phase 1 teams joined 90%
[object Object],[object Object],[object Object],[object Object],Mortality Collaborative
Collaborative Improvement Aim By April 2011 participating organisations will have improved adjusted mortality by at least 10 points during 2010 – 2011 as measured by CHKS or Dr. Foster.
The Collaborative Rate of Improvement – Dr Foster
The Collaborative Rate of Improvement - CHKS
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[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nursing Standard – Nurse of the Year 2011 Fiona Murphy – Royal Bolton FT
Hazel Holmes – Director of Nursing Liverpool Heart and Chest Hospital NHS FT Travel Scholarship
Honours Awards 2007 - 2011 29 New Years/Birthday Honours Awarded to North West  Hospital Staff since 2001
Leadership
[object Object],[object Object],[object Object],[object Object],[object Object],Leadership
LEADERSHIP
Energise for Excellence  Where did it start:
Energise for Excellence  Safer Nursing  Care Tool (AUKUH) HURST PANDA Birth Rate+ E Rostering Productive Care Safety Express High Impact Actions Essence of Care NW Care Indicators Productive Care Safety Express High Impact Actions Nurse Sensitive Outcome Measures Real-time Monitoring Experience  Based Design Single Sex Accommodation Patient Stories High Impact Actions  Real-time Monitoring Health and  Well Being Get Staffing  Right Deliver Care Measure Impact Patient Experience Staff Experience
Safety Express/Thermometer
NHS Confederation Launch 2011
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Local Nurses Leading the Way
 
[object Object],[object Object],[object Object],[object Object],The Future
NHS North of England
How wonderful it is that nobody need wait a single moment before starting to improve the world Anne Frank
The New Mental Health Strategy for England Dr Hugh Griffiths National Clinical Director for Mental Health
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Scale ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The History ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Policy Context ,[object Object],[object Object],[object Object],[object Object],[object Object]
Policy Context ,[object Object],[object Object],[object Object],[object Object]
Policy Context ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mental Health Strategy A strategy to transform the mental health and well-being of the nation An ambition to mainstream mental health and achieve ‘parity of esteem’ with physical health The aim for mental health to be ‘everyone’s business’ – all of Government, employers, education, third sector
Mental Health Strategy - Themes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],Mental Health Strategy
A Cross-Government Mental Health Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Call to Action
Quality, Innovation, Productivity and Prevention (QIPP) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Potential Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Future Developments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where to find all documents ,[object Object],[object Object],[object Object],[object Object]
Safety Express Maxine Power QIPP Safe Care National Work Stream Lead Department of Health [email_address]
The only thing that exceeds my admiration for the NHS is my hope for the NHS. I hope that you will never, never give up on what you have begun. I hope that you realize and reaffirm how badly you need, how badly the world needs, an example at scale of a health system that is universal, accessible, excellent, and free at the point of care – a health system that is, at its core, like the world that we wish we had: generous, hopeful, confident, joyous, and just. Donald Berwick, July 1, 2008
The NHS in 2040 Abby –  student nurse paediatrics  2012 - 15 Charlotte –  student nurse Adult branch  2012 - 15
Our challenge Equivalent to the number of patients  with new stroke?
Can we ‘engineer’ pace and scale? Preventable cases? 29,000 8,000 49,222
Our research into the issues
Safety Express Aim ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is harm free care? Pressure  Ulcer Fall Catheter Infection VTE HFC Patient 1 √ x x x x Patient 2 x x x x √ Patient 3 x √ x x x Patient 4 x x x √ x Total 75% 75% 100% 75% 25%
Benefits
What have we learned? Patients affected
 
One Programme: Four Harms
Findings ,[object Object],[object Object],[object Object],[object Object],[object Object]
Frontline Teams Measuring 4 Harms at the point of care NHS Safety Thermometer Pressure Ulcers Harm from falls Urinary catheters VTE Risk assessment & treatment New VTE Harm Free Care
 
Provider Case Study [1] Kings College Hospital NHS FT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Impact of Safety Express and E4E on the pilot wards New Pressure Ulcers Falls with Harm Catheters VTE  Risk assessment & prophylaxis New VTE Harm Free Care
Next steps 2011-12
Policy fit
Building resources
Measuring HARM
Scaling up activity
What will they say about us?

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NHS North West DoNs Conference

  • 1. Welcome Chris Jeffries Acting Director of Workforce and Education NHS NW
  • 2.
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  • 21. SUCCESS Directors of Nursing Conference 1 September 2011
  • 22.
  • 26. Shaping the Future of Nursing in the North West
  • 27. 1 st Annual Director of Nursing Conference
  • 28. 1 st Annual Director of Nursing Conference
  • 29.
  • 30.
  • 31. MRSA
  • 33. Mixed Sex Accommodation Number of Breaches
  • 39.
  • 40. AQ : A Progress Report *UK Year One Position reflects the AQ programme’s overall Composite Quality Score per clinical area for October 2008 – September 2009. ** UK Year Two Position reflects the AQ programme’s overall Composite Quality Score per clinical area for October 2009 – March 2010 ***US Year One Position reflects the HQID overall Composite Quality Score per clinical area for October 2003 – September 2004. Note: while similar, the measures analysed within each clinical group for the year one HQID project are not identical to those used in year one of the AQ project. For a full list of the HQID initial measure set go to www.qualitydemo.com Clinical Area UK Year One Position * UK Year Two Position ** US Year One Position *** AMI 92.55% 96.89% 89.31% CABG 96.76% 96.94% 87.34% HF 62.11% 69.95% 69.60% HK 88.97% 92.73% 87.52% PN 76.32% 81.55% 73.72%
  • 41. Stroke 90:10 drove up standards in stroke care Phase 2 teams joined Phase 1 teams joined 90%
  • 42.
  • 43. Collaborative Improvement Aim By April 2011 participating organisations will have improved adjusted mortality by at least 10 points during 2010 – 2011 as measured by CHKS or Dr. Foster.
  • 44. The Collaborative Rate of Improvement – Dr Foster
  • 45. The Collaborative Rate of Improvement - CHKS
  • 46.
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  • 48. Nursing Standard – Nurse of the Year 2011 Fiona Murphy – Royal Bolton FT
  • 49. Hazel Holmes – Director of Nursing Liverpool Heart and Chest Hospital NHS FT Travel Scholarship
  • 50. Honours Awards 2007 - 2011 29 New Years/Birthday Honours Awarded to North West Hospital Staff since 2001
  • 52.
  • 54. Energise for Excellence Where did it start:
  • 55. Energise for Excellence Safer Nursing Care Tool (AUKUH) HURST PANDA Birth Rate+ E Rostering Productive Care Safety Express High Impact Actions Essence of Care NW Care Indicators Productive Care Safety Express High Impact Actions Nurse Sensitive Outcome Measures Real-time Monitoring Experience Based Design Single Sex Accommodation Patient Stories High Impact Actions Real-time Monitoring Health and Well Being Get Staffing Right Deliver Care Measure Impact Patient Experience Staff Experience
  • 58.
  • 59.  
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  • 61. NHS North of England
  • 62. How wonderful it is that nobody need wait a single moment before starting to improve the world Anne Frank
  • 63. The New Mental Health Strategy for England Dr Hugh Griffiths National Clinical Director for Mental Health
  • 64.
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  • 70. Mental Health Strategy A strategy to transform the mental health and well-being of the nation An ambition to mainstream mental health and achieve ‘parity of esteem’ with physical health The aim for mental health to be ‘everyone’s business’ – all of Government, employers, education, third sector
  • 71.
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  • 74. A Call to Action
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  • 79. Safety Express Maxine Power QIPP Safe Care National Work Stream Lead Department of Health [email_address]
  • 80. The only thing that exceeds my admiration for the NHS is my hope for the NHS. I hope that you will never, never give up on what you have begun. I hope that you realize and reaffirm how badly you need, how badly the world needs, an example at scale of a health system that is universal, accessible, excellent, and free at the point of care – a health system that is, at its core, like the world that we wish we had: generous, hopeful, confident, joyous, and just. Donald Berwick, July 1, 2008
  • 81. The NHS in 2040 Abby – student nurse paediatrics 2012 - 15 Charlotte – student nurse Adult branch 2012 - 15
  • 82. Our challenge Equivalent to the number of patients with new stroke?
  • 83. Can we ‘engineer’ pace and scale? Preventable cases? 29,000 8,000 49,222
  • 84. Our research into the issues
  • 85.
  • 86. What is harm free care? Pressure Ulcer Fall Catheter Infection VTE HFC Patient 1 √ x x x x Patient 2 x x x x √ Patient 3 x √ x x x Patient 4 x x x √ x Total 75% 75% 100% 75% 25%
  • 88. What have we learned? Patients affected
  • 89.  
  • 91.
  • 92. Frontline Teams Measuring 4 Harms at the point of care NHS Safety Thermometer Pressure Ulcers Harm from falls Urinary catheters VTE Risk assessment & treatment New VTE Harm Free Care
  • 93.  
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  • 100. What will they say about us?

Notas del editor

  1. Cases prevented 23,151 & 5,788
  2. The changes we will introduce are based on empirical evidence, widely recognised in best practice guidelines but simplified for execution. This simplification should not be misinterpreted as ‘dilution’. Our experience of improving healthcare quality has clearly shown that focussing a small number (3-4) key interventions and figuring out strategies for local implementation are key to breakthrough improvement. The rationale is clear, find the key interventions which make the biggest difference and implement reliably for every patient, all the time. However, in requiring that four clinical specialist areas work together with frontline teams to create a single plan for harm free care this design concept forces teams to agree on a single model, for example, in the active risk management domain clinical specialists in pressure ulcers and falls are moving towrds intentional or hourly rounding to manage ‘risk’, by combining their requirements in a single rounding proforma we can deliver against multiple agendas with the ultimate design being a form which is elegantly designed to accommodate ALL areas.