1. Business
communication
Process of Communication &
Group of Mass
Communication
By group 3
F.Y.B.M.S.
K.E.S SHROFF COLLEGE

2. Introduction of
communication
The word ‘communication’ is derived from the latin word
‘communicare’
Which means ‘to make common, to share, to transmit or to
impart’.
Thus communication can be considered as process that involves
the transfer of information, ideas, emotions, feelings etc.
between people.
‘Business communication differs from other types of
communication, not by its means of communicating but by its
objectives’

3. Components of
Communication
 Sender – Encoder
Medium(channel)
Message
Receiver Decoder
 Feedback


4. The Communication Process

5. Feedback
 Feedback is the
response or reply which
the receiver of a
message gives back to
the sender. Sometimes
its possible to get
feedback immediately.
 Feedback can be
immediate as in the case
of face to face
communication.

6. Group and Mass
Communication
Mass communication is the
academic study of how individuals and entities
relay information through mass media to large
segments of the population at the same time. It is
usually understood to relate to newspaper and
magazine publishing, radio, television and
film, as these are used both for disseminating
news and for advertising .

7. Forms of Mass
Communication
Broadcas Mobil
t e
Film Radi
s o

8. Print Media
Newspaper
Magazines
Books

9. Advertisement
 Advertising or as a common typographical error, advertising is
a form of communication for marketing and used to
encourage or persuade an audience (viewers, readers or
listeners; sometimes a specific group) to continue or take some
new action.

10. Conclusion
 With the help of the following topics we came to know
how communication is important in our day-to-day life.
 Communication is said to be effective only when
the message received by the receiver is understood
as intended by the sender, and accordingly acted
By the receiver.
 The mass communication is said to be the media
communication the newspaper, books etc and the
forms of the mass communication.