This document provides tips for running effective meetings. It discusses how most meetings are unproductive, with 67% of executives considering their meetings a failure. Good meetings are managed through a process of planning, organizing, and following up (POAC). Some tips for effective meetings include starting on time, having an agenda, assigning tasks, and following up on action items afterwards. The document also summarizes techniques from Dale Carnegie's work on how to convince or impress an audience, how to report on a project or event, how to persuade, inspire change, and recognize others. It concludes by outlining tips for handling pressure situations.

1. Running Effective Meetings
Business Communication
November 3rd 2014
ninaivanasatmaka@gmail.com

2. You must had been to a meeting.
•What was it like?
•Exciting
or
Boring?

3. Meetings are
meant to be an
engine of
productivity in the
workplace,
but …

4. Most meetings
= Unproductive
67%
executives
consider their
meeting is a
failure.

7. Before you
plan for a
meeting,
consider
these
meeting
alternatives!

8. Bad Meetings = …

9. Good Meetings comes from
Managing your meeting (POAC)

10. How to Run Effective Meeting
Before
In the meeting
After

11. Plan your
meeting!

12. Decision making style
directional analytic
conceptual behavioral

13. “please” “thank you”
Listening
attentively
Expressing
understanding
To be
appreciated
Courtesy

14. How to
convince
or
impress
(Dale
Carnegie)
• Menarik perhatian positif pendengar Opening
• Menyatakan pesan secara jelas Message
• Tingkatkan kredibilitas (pesan) Anda
Evidence • Fakta/Manfaat/Ilustrasi (3)
• Berikan kesan positif yang
Closing memorable

15. How to
report
(Dale
Carnegie)
Satu peristiwa yang akan saya
ceritakan …
Saya membuka presentasi saya
dengan kalimat …
Hal penting dari peristiwa tersebut
yang akan saya sampaikan …
Tindakan yang saya ingin dilakukan
oleh pendengar …
Manfaat yang akan didapat
pendengar …

16. How to
report a
project
progress
(Dale
Carnegie)
Saya telah ….
Prinsip yang saya terapkan …
Peristiwanya …
Hasil / Dampaknya …
Lesson learned …
Himbauan saya …

17. How to
persuade
(Dale
Carnegie)
• Menarik perhatian positif
pendengar (konteks masalah)
Opening
• Statistik / Fakta
Bukti
Tindakan yang
Anda sarankan
Manfaat jika saran
dilakukan
• Action & Benefit
Closing

18. How to
inspire
change
(Dale
Carnegie)
• Menarik perhatian positif pendengar
Opening (konteks masalah)
• Agar masalah tidak terulang / Agar kinerja
meningkat, maka kita perlu berubah
Statement of need to
change
Example of need
3 possible solutions &
advantages
Best solution with
evidence
• Final recommendation
Closing

19. How to recognize others (Dale Carnegie)
• Things T
• Achievements A
• Personal Traits/
P Character
• Evidence E

20. How to
handle
pressure
situation
(Dale
Carnegie)
Dengarkan
Kalimatkan
ulang
Temukan titik
kesepakatan
Jawab
Jembatani
• Siapkan
pesan positif
• Pertanyaan
uji
• Pertanyaan
berikut
• Penutup akhir

21. Credit
Lifehack.org
Dale
Carnegie
Modules
Mindtools.com Slideshare.net