A presentation on participatory design techniques for museum practitioners, given by Nina Simon, Kathleen McLean, Dan Spock, Kris Morrissey, and Mark Allen at the 2010 AAM annual meeting in Los Angeles.

1. DAN SPOCK
KATHLEEN McLEAN
design NINA SIMON
KRIS MORRISSEY
MARK ALLEN
for
SLIDES: http://bit.ly/aamdesign

2. thank you,
sara roberts.

3. participation = interactivity
participation = immersion

4. participation = interactivity
participation = immersion
participation = visitor-agnostic

5. participation = responsive
participation = shared work
participation = radical trust

6. this is a session about
how, not why.

8. and of course,
we invite you to
participate.

9. DAN SPOCK
KATHLEEN McLEAN
design NINA SIMON
KRIS MORRISSEY
MARK ALLEN
for
SLIDES: http://bit.ly/aamdesign

10. DAN SPOCK
KATHLEEN McLEAN
design NINA SIMON
KRIS MORRISSEY
MARK ALLEN
for

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23. DAN SPOCK
KATHLEEN McLEAN
design NINA SIMON
KRIS MORRISSEY
MARK ALLEN
for

24. 1

25. 2.

26. pump up the volume
on visitor and community engagement

27. vote

28. create

31. contribute

33. add data

34. create

37. co-design

40. respond

42. contribute

43. create and design

44. respond

46. communicate

47. guess

49. participate

50. contribute

53. add data

54. vote

55. engage in dialogue

56. DAN SPOCK
KATHLEEN McLEAN
design NINA SIMON
KRIS MORRISSEY
MARK ALLEN
for

57. THREE SURPRISING THINGS
I’VE LEARNED ABOUT
DESIGN FOR PARTICIPATION

58. LESSON 1:
MORE SCAFFOLDING! MORE CONSTRAINTS!

60. Denver Art Museum

61. Denver Art Museum
90,000 visitors, 37,000 posters made
average time spent making a poster: 25 minutes

62. GoMA

63. Find someone about your height to help you with this exhibit
GoMA

64. Find someone aboutyour gender to help you with this exhibit
Ask a stranger of your height do this activity with you
GoMA

65. LESSON 2:
PEOPLE CONTRIBUTE DIFFERENT THINGS WHEN
GIVEN DIFFERENT PROMPTS & INPUT MECHANISMS.

68. “The percentage of ‘unrelated’ responses
decreased from 58% (white cards) to 40% (blue
cards), and ‘specific’ responses nearly doubled,
from 28% (white) to 50% (blue).”
http://www.participatorymuseum.org/ref3-16/

69. LESSON 3:
RESPONSIVENESS IS MORE IMPORTANT THAN
ANYTHING ELSE.

71. HOW CAN VISITORS MAKE
THIS PROJECT BETTER?

74. “At first, I wasn't sure whether or not my
responses were useful to anybody. It took a
long time for any feedback to filter through.
When it did come I really appreciated Nina's
thanks and encouragement. That's what kept
me coming back to the site.”
http://museumtwo.blogspot.com/2010/03/participatory-museum-process-part-2.html

75. HOW CAN VISITORS MAKE
THIS PROJECT BETTER?

76. DAN SPOCK
KATHLEEN McLEAN
design NINA SIMON
KRIS MORRISSEY
MARK ALLEN
for

77. Kris Morrissey

91. Areas For
Research

92. Content

93. Facilitation

94. Institutional
Change

95. learning
sciences

96. DAN SPOCK
KATHLEEN McLEAN
design NINA SIMON
KRIS MORRISSEY
MARK ALLEN
for

97. Welcome to Machine
Project

104. Kristen StJohn

198. Thank You!

199. DAN SPOCK
KATHLEEN McLEAN
design NINA SIMON
KRIS MORRISSEY
MARK ALLEN
YOU
for
SLIDES: http://bit.ly/aamdesign