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G o o d d e c i s i o n s , a lw ay s
           2009 annual report
Always proven: despite the volatility
     of 2009, we paid more than twice the life
     insurance dividends of our nearest competitor.




    edward J. Zore                          John e. schlifske
    Chairman and CEO                        Northwestern Mutual’s 17th President




                                                                   results in brief
       (in millions)                                             2009               2008         Change
       Policyowner dividends                                    $4,715             $4,547           +4%
       Policyowner benefits paid                                $6,807             $6,071          +12%
       Individual life insurance in force                 $1,176,845       $1,124,147               +5%
       Total revenue                                         $21,366           $21,923               -3%
       Total assets                                         $167,180         $155,154               +8%
       Surplus & asset valuation reserve                     $14,246           $13,424              +6%




                                                     learn more about us:
                                                     visit northwesternmutual.com | about northwestern mutual
2
l
                      ast year’s struggling economy and financial markets
                      badly jostled families and businesses, and i’m pleased
                      to assure you northwestern Mutual came through
              this environment in very good shape.

              Most people were relieved to see 2009 come to an end.
              However, northwestern Mutual will look back at 2009
              as the year that provided ample evidence of how we
              thrive during tough times. over the year, we strengthened
              our financial position, boosted our commitment to our
              policyowners, and reinforced the value of financial security
              by increasing our reach.

              our surplus position confirms our considerable financial
              strength. at the end of the year, total surplus reached
                                           $14.2 billion, an increase of

Good decisions, always                     more than $800 million over
                                           2008. our commitment to our
                                           policyowners was evident in
              our expected dividend payout of more than $4.7 billion —
              our second largest payout ever — representing an almost
              $200 million increase over the previous year.

              certainly, there are some performance measures we’re
              keeping an eye on. total insurance premium and net
              investment income were down slightly. However, we see
              signs of improvement. the number of insurance policies
              we sold increased 6% last year, indicating the strong and
              growing need for financial security and the trust people
              place in northwestern Mutual as a financial partner.

              Finally, i want to personally thank you — our 3.3 million
              policyowners — for the privilege of serving you over the
              course of my 40-year career with northwestern Mutual.
              i plan to retire later this year and am grateful for the
              opportunity to lead this outstanding company over the past
              decade. John schlifske, who has been with our company
              for more than 20 years and who shares my devotion to
              excellence, is slated to take over as ceo. you can count
              on John to carry on our 153-year tradition of exceptional
              quality on your behalf.




                                  edward J. Zore
                                  chairman and chief executive officer




                                                                               3
Good decisions, always
             our strength and unwavering stability
             are rooted in our well-made decisions
             since mid-2008, the dramatic news            no matter the economic climate, we focus
             of the economy’s instability has             on remaining consistently strong. in an
             shaken the nation as a whole. while          unstable world, you can rest assured
             newscasts carried stories about the          knowing that the responsibility you have
             effects on institutions and markets,         entrusted to us is honored. our results
             most americans felt the impact within        remain stable, protecting you against risk.
             their homes. the nation talked of
             “weathering the storm” — a storm             the results speak for themselves. in these
             worse than any since the 1930s.              extraordinary times, we provided industry-
                                                          leading value. northwestern Mutual
                                                          maintained the highest available ratings*
       we can tell you quite plainly                      for insurance financial strength from all
       that northwestern Mutual                           four major rating agencies. our brand of
                                                          financial security is about giving people
       withstood this storm.                              confidence in their future.

       our philosophy requires us to stand                this year, our clients — your fellow
       always prepared for troubled times.
                                                          policyowners — speak for us. they talk
       our business model performs                        about how the way we do business brings a
       well in good times and bad, despite                feeling of security to people’s lives in trying
       upheavals such as the civil and world              times. Five clients report their experiences
       wars and the Great depression. we have             over the last year or so. they confirm
       paid dividends every year since 1872.              that they, too, have made good decisions.
                                                          the work they do with their financial
       we are proud that today our financial
                                                          representatives has helped them weather the
       strength remains solid.
                                                          storm and continue on the path to financial
                                                          security. they feel on the right track at a
             we have never cracked under economic         time when so many americans have worried
             pressure. in fact, we plan for such times.   about where they are headed.




                                      we have always paid a dividend
                                to our policyowners since 1872.

                                                          *Third-party ratings are subject to change.
4
starting early to secure their future                                              Q As a young family,
                                                                                      how have the economic
                                                                                      events of the last year
Brian and Jill Koch are just starting out. This young couple                          affected you?
understands that life holds risk. In 2005, Brian lost his mom.
                                                                                   A we’ve experienced losses
“We know what can happen, and we want to be prepared.”                             like so many others have. But
                                                                                   while others were losing so
                                                                                   much, we found we were
As a result, Brian and Jill own life insurance, disability
                                                                                   actually doing pretty well in
insurance, an IRA and have pre-funded two-year-old Brooke’s                        terms of the big picture. the
college education. They willingly make sacrifices now,                             reason: as we watched the
controlling spending and investing for the long term. They                         crisis unfold, we knew a big
                                                                                   part of our strategy — whole
faced last year’s crisis with a new baby and Jill no longer
                                                                                   life insurance — was protected.
a wage earner. A rising attorney at a national firm, Brian                         of course, an insurance policy
believes in being prepared. Financial Representative Darling                       is only as good as the company
Lie-Nielsen is helping the young family work toward building                       behind it. we recognized early on
                                                                                   that we don’t need glamour; we
a secure financial future.
                                                                                   need stability. and that’s what
                                                                                   northwestern Mutual offers.

                                                                                   Q You’ve made farsighted
                                                                                      financial decisions when
                                                                                      most young couples aren’t
                                                                                      thinking that way. Why?

                                                                                   A when we first started
                                                                                   working with darling, she
                                                                                   urged us to budget properly and
                                                                                   do the right things to create a
                                                                                   foundation for our own and our
                                                                                   daughter’s future. Her approach
                                                                                   included instilling in us the
                  Darling Lie-Nielsen, Financial representative — miami, Florida
                                                                                   importance of setting money
                                                                                   aside, as well as investing it. our
              “We work very hard preparing for                                     work led to the feeling of comfort
                                                                                   we had during all the financial
               their future, so they can rest easy.                                upheaval. with her help, we’ve

               They’re doing smart things.”
                                                                                                                    5
worked on balancing our needs and wants                   we need — like saying no to some luxuries
      and taking the actions needed to reach our                because we know we have a greater plan.
      goals. and that’s made us confident in the                it’s feeling safe in our financial choices and
      future as well. we have contingency plans,                making sure they reflect the best decisions
      we have protection in place, and we have a                for our daughter. it’s knowing we’re laying
      game plan to meet whatever comes our way.                 the foundation to achieve future success.

      Q What does financial security mean to you?               we’ve seen friends laid off and a number
                                                                of talented people forced to switch jobs
      A to us, financial security is about ensuring our         during this past year. Markets go up, and
      hard work supports something that lasts. it’s             markets go down; people make and lose
      less about what we want and more about what               money. Financial security has to factor in




     coping without mom
     Last year, Gregory Johnson lost his wife, Yolanda, at age 37. Now he is raising his daughters,
     Jamille and Jada, ages 8 and 4, alone. Yolanda’s disability insurance and her life insurance
     have played a major role in helping Greg and the girls through the loss. Greg speaks of Financial
     Representative Kevin Chadwick — who himself lost his mother when he was three years old —
     as a trusted ally.




                                                                Q As a widowed father, how have the
                                                                   economic events of the last year
                                                                   affected you?

                                                                A this financial crisis has been a time
                                                                of uncertainty for most people, and i’m
                                                                no exception. However, in my case, the
                                                                circumstances were even worse. My wife,
                                                                yolanda, who was healthy and never
                                                                smoked, was diagnosed with terminal
                                                                lung cancer last year. she passed away
     Kevin Chadwick, Financial representative — Dallas, texas   shortly thereafter. My life was in disarray.
                                                                Fortunately, i didn’t have to worry
                                                                financially. yolanda’s northwestern Mutual
    “I talk to people about things                              disability income insurance helped pay
     they’d rather not think about —                            expenses during her illness. and then the
                                                                company handled the life insurance claim
     to see through smaller challenges                          quickly and professionally.

     to the bigger vision.”                                     so even when everyone was questioning
                                                                their investments and strategies, i felt
                                                                safe and secure. i knew i was in a good
                                                                position with northwestern Mutual,
                                                                a well-grounded company with a solid
                                                                business model. it’s tried and true and


6
safeguards that protect people against
such outside forces or it’s not going to
work. Knowing that we have a plan                                      we always focus on the
that’s been proven to navigate through
tough times, we feel confident we                              long term, not the latest fads.
made the right decisions — and that
we will be secure in the future.




Greg credits Kevin with the advice that
has helped the family during this difficult
period. What’s more, Greg trusts Kevin
to help him prepare for the family’s future.




enduring. it has stood the test of
time with consistent qualities and
performance.


Q Do you feel financially stable
   despite what you’ve experienced
   in the last year?

A if i had done it my way, i might not
have purchased all the insurance coverage        VIeW our ClIent VIDeos onlIne:
that turned out to be a lifeline for my        northwesternmutual.com | about northwestern mutual | our Company | annual report
two young daughters and me. without
it, we would have been financially
devastated. But with help from Kevin and
northwestern Mutual, we are financially        Q What does financial security mean to you?
stable and will continue to be so. we’ve
maintained a consistent lifestyle — and        A it means that i can prioritize what’s important.
that’s an important thing when we’ve           Because of northwestern Mutual, i have been able
been through so much. From this                to take a leave of absence from work — even during
experience, i know that Kevin will             a tough economy — to spend more time with my
anticipate my needs; he will recommend         daughters to rebuild their confidence after losing their
appropriate adjustments; and he will           mom, as well as take care of myself. Financial security
help me take actions that are right for        affords me the time to see to it that these two little girls
my family and me.                              get their emotional footing back. that’s a blessing.


                                                                                                                         7
starting a business in an unstable economy
     Clark McGhee’s employer failed last year. However,                       faced uncertainties. Clark believes the advice that Jeff
     Clark and his wife, Pam, are planners and savers who                     has given the couple over the years has helped them
     have worked very closely with Wealth Management                          to seize this business opportunity without risking the
     Advisor Jeff Miller for more than a decade. As a                         family’s current well-being or the couple’s distant future.
     result, the couple felt financially secure enough to
                                                                              Because the McGhees have built up significant cash
     start a new business venture in this “down” economy.
                                                                              value in permanent life insurance and assets in their
     The couple knows success. Clark has held executive                       retirement account, they have given themselves options.
     positions with several financial services firms; Pam                     If needed, they could use that money to help fund their
     retired from a thriving medical practice. Still, they                    children’s educations or develop Clark’s business.




                                                 Wealth management                   Q You’re making career changes with
                                                 advisor Jeff miller offers              children nearing college. How has
                                                 investment advisory
                                                                                         the last year affected you?
                                                 services to the mcGhees
                                                 through northwestern
                                                 mutual Wealth management
                                                                                     A Pam: the last year’s crisis felt like an
                                                 Company, a limited purpose          emotional roller coaster. we were even closer
                                                 federal savings bank.               to it than many because clark was working
                                                                                     for a huge firm in the financial services industry.
                                                                                     and then clark’s company went under.

                                                                                     Clark: Fortunately, we had started to work with
      Jeff Miller, Wealth management advisor —                                       Jeff a few years ago when pam wanted to retire
      richmond, Virginia                                                             from her medical practice. our conversations
                                                                                     centered on where we were then and where
    “Our work is very strategic and very                                             we wanted to be in the long term. so we took
                                                                                     actions: like purchasing whole life insurance
     disciplined. The McGhees’ plan gives                                            policies, balancing our portfolio and investing
     them confidence in their future.”



                                                                                                            still on track for
                                                                                                            Sharon Grayden and Steve
                                                                                                            Bayne have spent the
                                                                                                            last few years dreaming
                                                                                                            of retirement. They’ve
                                                                                                            done everything right:
                                                                                                            life and long-term care
                                                                                                            insurance, investments
                                                                                                            and annuities. They came
                                                                                                            to Wealth Management
                                                                                                            Advisor Delynn Alexander

8
in our home. in short, together we had implemented       Q What does financial security mean to you?
  a plan that would weather a storm like the one we
  experienced in the last 12 months.                       A Clark: that was one of the first questions Jeff
                                                           asked us — and our answer was “having our bases
  the result was that, when the storm came, we didn’t      covered.” during our first 15 years of marriage, it
  overreact. Having a sound advisor and a sound firm —     meant disability income insurance in case there was
  and having planted good seeds years ago — meant          an accident or illness; college funds for the kids;
  we didn’t have to make fast choices or emotional ones.   minimal debt; life insurance in case of premature
                                                           death; will and trust vehicles; cash for emergencies;
  Q Did you question your decisions at any point?          not having to depend on our kids to take care of us
                                                           in our later years.
  A Pam: it’s only human to do that, of course. we both
  talked to Jeff on several occasions about where we       Pam: today, our thoughts center on “what’s next?”
  stood and whether there was anything we should do.       Because we made good decisions early, now we have
                                                           the luxury to think about new things. clark is able
  Clark: what we never doubted was that Jeff was the       to start a new business that’s already showing signs
  right person or that northwestern Mutual was the         of success. working with a strong company and an
  right company. it would have simply been too much if     advisor who helped us develop a solid plan and execute
  we felt the need to question our advisor or our firm.    it, we have options. and that’s a great feeling.




retirement, despite the economy                                   Q As you near retirement, how have
                                                                      the economic events of the last year
                                                                      affected you?
  and Associate Financial Representative
  Reena Bland after the last national crisis,                     A like most americans, we didn’t take
                                                                  the crisis lightly. But our concern wasn’t
  September 11, 2001, when they saw their
                                                                  the kind that made us lose sleep, partly
  investments — through a different broker —                      because we are optimists, but also because
  drop considerably.                                              of the relationship we have with delynn,
                                                                  reena and northwestern Mutual.
  Like most people, Sharon and Steve were
                                                                  when we first developed our financial
  affected by last year’s economic turmoil, but
                                                                  plan, delynn coached us to remember
  the good news is that their retirement dreams                   that we were in this for the long haul.
  of a flat in Paris or Amsterdam and traveling the               she reminded us that we would likely
  world are intact and on schedule.
                                                                                                                   9
Wealth management advisor Delynn alexander (right) offers
                                                                          investment advisory services to sharon Grayden and steve bayne
                                                                          through northwestern mutual Wealth management Company,
                                                                          a limited purpose federal savings bank.




                                                                               experience peaks and valleys but stressed
                                                                               the importance of keeping our eyes on our
                                                                               goals. and we’ve continued to make sure
                                                                               the plan provides a practical long-term
     Reena Bland, associate Financial representative; Delynn Alexander,        view, taking into account our changing
     Wealth management advisor — Chapel Hill, north Carolina
                                                                               needs and interests.

                                                                               so at the beginning of the market slide,
“It’s so rewarding to watch people you                                         we were concerned about where the bottom
 care about achieve the things that are                                        might be, but we never questioned the validity
                                                                               of our plan. Fundamental to our plan was
 important to them.”                                                           protecting against the risks of life and taking
                                                                               advantage of potential opportunities.




                                                                              Managing money for the family
                                                                               Adelaide Daniels Key is a high-energy woman
                                                                               who is “sort of” retired. She keeps her
                                                                               hand in several businesses and is an active
                                                                               philanthropist. A cancer survivor herself,
                                                                               she’s helped thousands of people cope
                                                                               with cancer through her work and generosity.




                                                                               Q As someone who is retirement age,
                                                                                     how have the economic events of
                                                                                     the last year affected you?

                                                                               A i didn’t grow up with money, so i never
                                                                               expected to have it. that happened when a
                                                                               company offered to buy our family newspaper.
                                                                               suddenly, i had a great deal of money. Because
                                                                               it was so sudden, i found myself buying things
                                                                               i didn’t need. i’m very thankful that people i
                                                                               trusted advised me well, helping me refocus, so
                                                                               that my efforts and resources would be used in
                                                                               ways that will make a difference.

                                                                               so even before this financial upheaval, i didn’t
                                                                               spend exorbitantly. My response has been to
                                                                               make some cutbacks and to rely on don and
                                                                               charlie. with their help, i have continued to
                                                                               feel secure. don and i have met frequently
                                                                               to look at where i am financially, but i never
                                                                               questioned any of my decisions about financial
                                                                               products — those were good decisions.
10
Q How would you describe your relationship                    when we first sat down to sketch out a plan,
       with Delynn and Reena?                                    we discussed the lifestyle we wanted to maintain
                                                                 and the things we wanted to do in the future.
   A this was a relationship formed on trust. For                we looked at how we were living and decided
   years, we had been searching for someone who                  we didn’t want to live differently in the first phase
   would ask us the important questions. we finally              of our retirement. in fact, we hope to do more —
   found delynn and reena. they were interested in               like have a property in europe, for example. then
   us — not just selling us something or impressing              we considered what we would need for the phase
   us with their technical knowledge. we know that               after that. we also considered how we could
   delynn and reena are working for us, and we                   support causes that are important to us. when
   trust that northwestern Mutual will live up to its            you have the ability and control to direct money
   reputation of strength and stability for us.                  to something you believe in, it’s a great pleasure.

                                                                 we have prioritized our goals and now know how
   Q What does financial security mean to you?                   to focus on what we want. we trust our plan, the
   A it means having a plan that will allow us to                people working for us and northwestern Mutual.
   reasonably transition through the rest of our
   lives without the typical financial shortfalls.




and helping others
   Adelaide came into money later in life. She will tell you
   that with money comes responsibility. Since then, she has
   worked to get her financial house in order for herself, her
   family and her philanthropy. Adelaide praises husband-
   and-wife-team Don and Charlie Reed — he, a wealth
   management advisor, and she, a long-term care specialist —
   for helping her use her money wisely.                               Charlie Reed, Financial representative; Don Reed, Wealth management
                                                                       advisor — asheville, north Carolina


                                                        “The first question we always ask is
   i believe this economic turbulence has helped
   people realize what they actually do have and         ‘what are your goals, your dreams?’ Once
   perhaps better understand others who are
   not as fortunate. i’m watching people change
                                                         we know the answers, we can help.”
   their attitudes, and that’s a good thing.             Wealth management advisor Don reed offers investment advisory services to
                                                         adelaide Daniels Key through northwestern mutual Wealth management Company,
                                                         a limited purpose federal savings bank.
   Q What drives you to work on behalf of
       others, rather than slow down and take
       it easy?                                                  Q What does financial security mean to you?
   A My grandfather, who built that newspaper,                   A i have enough to eat, a house to live in, a car
   also taught me it was important to give back.                 to travel with. i want to be independent as long
   when i had friends who came into asheville                    as i can and not leave my children any debt. and
   for medical treatment who couldn’t afford                     i have financial representatives i trust. when don
   accommodations, i opened my home. it was                      and i first talked about financial security issues,
   then i saw a need and an opportunity — to                     he realized i didn’t know much — so he started
   build a hospital hospitality house and run                    explaining, and i listened. i was teachable because
   it with volunteers. everyone thought i was                    i knew that i didn’t know enough. He challenges
   out of my mind, but it works. over the                        me and doesn’t always agree with me. He and
   years, don has helped me figure out many                      charlie make sure everything we talk about fits
   things. i trust him. He’s a good friend and                   my life, not someone else’s. all these things put
   a good advisor.                                               together make up financial security for me.
                                                                                                                                       11
09
     Financial
                             strenGtH and security
                             northwestern Mutual’s basic financial goal remains the same in any
                             economic environment: to pay a level of dividends that delivers the
     results                 highest product value to policyowners without compromising the
                             company’s superior financial strength and stability.



                             Financial strenGtH                      our commitment to long-term
                             as the economic and financial           financial security for our policy-
                             market turmoil carried over into        owners and clients.
                             2009, the strength and stability of
                                                                     during 2009, surplus and
                             financial institutions were again
                                                                     asset valuation reserve (aVr)
                             put to the test. northwestern
                                                                     increased $822 million to
                             Mutual met these challenges
                                                                     $14.2 billion. surplus provides
                             by remaining true to our time-
                                                                     the company and our policy-
                             tested strategy, including prudent
                                                                     owners with protection against
                             management of insurance product
                                                                     the unexpected, while aVr
                             risk; careful attention to operating
                                                                     supports our long-term investment
                             expenses; and a well-balanced,
                                                                     strategy by cushioning against
                             diversified general account
                                                                     market volatility.
                             investment portfolio. these
                             fundamental priorities, along with
             surplus         our commitment to mutuality
                                                                     at year-end 2009, surplus and



      ratio
                                                                     aVr represented 11.4% of
                             and the financial flexibility of our    general account insurance reserves,
                             participating dividends, enable the     approximately the same as one


      11.4%
                             company to weather even extreme         year earlier. this level of surplus
                             financial stress — and deliver on       remains very strong relative to the

         OuR FINANCIAL
         POSITION remains
         strong — ASSuRING      Surplus Ratio
         THAT THE COMPANY       (surplus and AVR as a percentage of general account insurance reserves)
         CAN KEEP ITS
tal assets
         PROMISES TO           15%
         POLICYOWNERS.
 billions)
                               12%
               $150
                                9%


                125             6%


                                3%
                100
                                0%
                                     1974   1979    1984     1989     1994      1999    2004     2009
                 75
                                                     Surplus              AVR

     12          50
company’s risk profile
and regulatory benchmarks.
it also compares favorably to
our historical standards for
a strong financial position.
                                     n   $8 million
                                         in dividends paid to long-
                                         term care policyowners
                                         through our subsidiary,
                                                                      09
                                                                      Financial
Mutuality and
                                         Northwestern Long Term
                                         Care Insurance Company;
                                                                      results
policyowner Value                        and
northwestern Mutual is
managed for the long-term            n   $28 million
benefit of our policyowners.             in dividends on individual
this mutual perspective requires         fixed and variable annuity
a balance between participating          contracts.
dividends and long-term
financial strength and security.
participating dividends reflect     the dividend scale interest
our underlying claims               rate on most unborrowed
                                                                      total
                                                                      assets
experience, expense structure       permanent life insurance
and investment performance.         funds will be 6.15% during
                                    2010, down from 6.5%
in total, dividends to policy-      during 2009. while important,
owners are estimated to be                                            Total assets
                                    investment performance is         (in billions)
more than $4.7 billion in 2010.     only a part of permanent
this represents an increase of                                                             $175
                                    life insurance policyowner
almost $200 million over the        value. our favorable claims
2009 payout and is expected to                                                              150
                                    experience and rigorous
be the second-highest payout of     approach to expense manage-
dividends in company history.                                                               125
                                    ment account for more than
this includes:                      one-half of total dividends to
                                                                                            100
                                    be paid during 2010.
   n   $4.3 billion
       in dividends on              superior product value                                    75
                                    contributes to policyowner
       participating permanent
                                    satisfaction and loyalty.                                 50
       life insurance policies;
                                    our persistency rate for life
                                    insurance in force was 96%                                25
   n   $120 million                 during 2009. life insurance
       in dividends on term life
                                    policyowners used 76% of           05 06 07 08 09
       insurance policies;          dividends paid during 2009 to         Total investments
                                    purchase additional insurance         Separate account assets
   n   $225 million                 protection, contributing
                                                                          Other assets

       in dividends on individual   to a 5% increase in total life
       disability insurance         insurance in force that reached
                                                                         Premium revenue
       policies, an 11% increase    $1.2 trillion at year-end 2009.      (in billions)
       over the prior year;                                                                 $15




                                                                                             13
                                                                                             12
1974     1979      1984     1989   1994     1999   2004   2009

                    Surplus           AVR




                                                          our favorable experience with insurance
                                                   claims and rigorous expense management
                                                   account for more than one-half of total dividends.
       diversified
       assets
       A WELL-BALANCED AND                                inVestMent results                 term, but for which market
       DIvERSIFIED PORTFOLIO                              the company’s general              values can be volatile. this
       CONTRIBuTES TO THE                                 account investment portfolio       time-tested investment strategy
       COMPANY’S ExEMPLARY
                                                          is diversified and largely         is made possible by a strong
       DIvIDEND RECORD.
                                                          comprised of high-quality,         surplus position and the stable
       General account                                    fixed-income assets, appropriate   nature of our participating life
       managed investments                                for our investment strategy        insurance products.
       (excludes policy loans)
                                                          to provide superior returns
                                                                                             northwestern Mutual maintains
                                                          over the long term while
                                                                                             a very strong liquidity position.
                                                          managing overall credit, market
                          72%                                                                at year-end 2009, the company
                                                          and interest-rate risk. our
                                                                                             held $26 billion in cash equiv-
                                                          investment guidelines limit
             12%                                                                             alents, u.s. treasurys and
                                                          exposure to any single asset
                   16%                                                                       other highly liquid, government-
                                                          class or issuer.
                                                                                             supported investments. we enjoy
           At year-end 2009                               the $91 billion bond portfolio     substantial positive operating
          72% Bonds & cash
                                                          represents 70% of our general      cash flows, primarily from
          16% Mortgage loans                              account managed investments        our large and stable block of
          12% Stocks &                                    and remains the cornerstone        participating life insurance
              other equities
                                                          of our investment strategy.        business and general account
                                                          this portfolio of public and       investment portfolio. the
                                                          private debt remained high-        company’s net operating
                                                          quality and well-diversified       cash flow was $8.3 billion
                                                          by sector, with 90% rated as       during 2009.
                                                          investment grade at year-end
                                                                                             in total, general account
                                                          2009. the company’s $21 billion
                                                                                             investments generated
                                                          commercial mortgage loan
                                                                                             $349 million in net realized
                                                          portfolio, underwritten by our
                Bond                                      own real estate professionals,
                                                                                             and unrealized capital gains
                                                                                             during 2009, after taxes and

       portfolio
                                                          enjoys significant collateral
                                                                                             required deferrals of interest
                                                          protection and is well-
                                                                                             rate-related gains. these net
       THE $91 BILLION BOND
                                                          diversified geographically
                                                                                             gains contributed to surplus
       PORTFOLIO remains                                  and by property type.
                                                                                             growth during 2009 and
       the cornerstone OF
       OuR GENERAL ACCOuNT                                equity investments include         represented a substantial
       INvESTMENT STRATEGY.                               public and private common          improvement from the net
                                                          stocks, real estate and other      capital losses incurred during
                                                          holdings that enhance total        the financial market turmoil
                                                          portfolio returns in the long      of 2008.



        14
09
operatinG results                     at year-end 2009. operating          Total assets
total premium revenue,                results for 2009 also reflected      (in billions)
including both new and renewal        our continued commitment to                                  $175
premiums, was $13 billion for         the rigorous management of
2009, a decrease of 4% from           operating expenses.                                          150
2008. this decrease was due
primarily to the change in the        after provision for taxes and         Financial
                                                                                  125
life insurance dividend interest      dividends to policyowners,            results
rate to 6.5% for 2009, which          net gain from operations was                                 100

reduced the amount of dividends       $475 million for 2009. the
available to policyowners for         2008 net gain of $1.1 billion                                 75

purchase of additional life           included the benefit of a
                                      significant, one-time reserve                                 50
insurance protection. premium
revenue for disability and long-      adjustment. net income,
                                      which includes net realized                                   25
term care insurance increased
4% and 17%, respectively.             capital gains and losses,
                                      was $321 million for 2009.            05 06 07 08 09

net investment income                 net realized capital losses          premium
                                                                               Total investments
                                                                               Separate account assets


                                                                           revenue
was $7.8 billion for 2009,            primarily reflected impairment           Other assets
a 1% decrease from 2008,              adjustments for investments —
primarily reflecting lower interest   offset in large part during 2009
rates. during 2009, the company       by realized capital gains on            Premium revenue
                                                                              (in billions)
directed most new investments         selective sales of real estate and
                                                                                                   $15
to investment-grade corporate         other equity investments. net
bonds and government-supported        realized capital losses improved
mortgage-backed securities.           significantly over 2008.                                      12


Benefits paid to policyowners         looKinG aHead
or their beneficiaries totaled        while the economic and financial                               9

$6.8 billion during 2009,             market environment appears
a 12% increase from 2008.             to be improving, significant
                                                                                                     6
Mortality and other claims            risks and uncertainties remain.
experience remained favorable         northwestern Mutual remains
during 2009, a reflection of the      strong, stable and committed                                   3

company’s careful assessment          to our promise of financial
of insurance risk. the increase       security to our policyowners and
in benefits paid was largely          clients. our focus on long-term         05 06 07 08 09
offset by a lower net increase        policyowner value and financial             Life insurance
                                                                                  Disability/
in benefit reserves compared          strength will remain constant               Long-term care
with 2008. reserves for future        regardless of the challenges that           Annuity

policy benefits were $125 billion     may lie ahead.




         we have received the best possible
insurance financial strength rating from
the four major rating agencies.
                                                                                                         15
09
                                         SuMMARy of opeRAtioNS
                                         (consolidated statutory basis, in millions)

                                         Year ended December 31:                           2009              2008
                                         Premiums                                       $13,062          $13,551
                                         Net investment income                            7,772            7,835
                                         Other income                                       532              537
Financial                                Total revenue                                   21,366            21,923
results                                  Policyowner benefits paid                        6,807             6,071
                                         Increase in benefit reserves                     7,138             8,389
                                         Commissions and expenses                         2,189             2,070
These summary financial
statements are derived                   Total benefits and expenses                     16,134            16,530
from the company’s audited               Gain before dividends and taxes                  5,232             5,393
consolidated financial
                                         Policyowner dividends                            4,715             4,547
statements, which are
prepared on the statutory                Gain before taxes                                  517               846
basis of accounting.                     Income tax expense (benefit)                        42              (304)
Insurance regulators require             Net gain from operations                           475             1,150
that financial statements
                                         Net realized capital gains (losses)               (154)             (667)
be prepared on a statutory
basis of accounting that                 Net income                                        $321              $483
differs materially from
financial statements                     SuMMARy of fiNANCiAL poSitioN
prepared in accordance                   (consolidated statutory basis, in millions)
with generally accepted
                                         Year ended December 31:                           2009              2008
accounting principles (GAAP).
                                         Bonds                                          $91,004          $79,314
                                         Mortgage loans                                  21,024           21,677
                                         Policy loans                                    13,717           12,884
                                         Common and preferred stocks                      5,918            5,744
                                         Real estate                                      1,582            1,528
                                         Other investments                                8,587            9,185
                                         Cash and short-term investments                  2,610            4,807

                                         Total investments                              144,442          135,139
                                         Other assets                                     6,394             6,628
                                         Separate account assets                         16,344            13,387

                                         Total assets                                  $167,180         $155,154

                                         Policy benefit reserves                       $125,025         $117,954
                                         Policyowner dividends payable                    4,730            4,555
                                         Other liabilities                                6,835            5,834
                                         Separate account liabilities                    16,344           13,387

                                         Liabilities (excluding AVR)                    152,934          141,730
                                         Asset valuation reserve (AvR)                    1,843             1,023
                                         Surplus                                         12,403            12,401
                                         Surplus and AVR                                 14,246            13,424

                                         Total liabilities and surplus                 $167,180         $155,154




                 PricewaterhouseCoopers LLP is the company’s independent auditor. The accompanying financial information
                 is derived from the company’s audited consolidated financial statements. The company’s audited
                 consolidated financial statements are available at www.northwesternmutual.com or by written request to
                 Northwestern Mutual, Corporate Relations, Room N04, 720 E. Wisconsin Ave., Milwaukee, Wisconsin 53202.
16
Marna P. Borgstrom, President and Chief
                                                                          Executive Officer, Yale-New Haven Hospital
                                                                          and Yale-New Haven Health System,
                                                                          New Haven, Connecticut.
                                                                          P. Russell Hardin, President, Robert W. Woodruff
                                                                          Foundation, Joseph B. Whitehead Foundation,
                                                                          Lettie Pate Evans Foundation and Lettie Pate
                                                                          Whitehead Foundation, Atlanta, Georgia.
                                                                          Eric T. Token, Senior vice President, Sales,
                                                                          Marketing and Operations, Rose International,
                                                                          St. Louis, Missouri.
                                                                          Michael D. Hayford (chair), Executive
                                                                          vice President and Chief Financial Officer, FIS,
                                                                          Jacksonville, Florida.




2009 policyowners’ examining committee report
We were pleased to serve as members of the 2009 Policyowners’ Examining Committee, an
independent group representing nearly 3.5 million clients of Northwestern Mutual. In place since
1907, this unique committee structure reflects Northwestern Mutual’s heritage as The Policyowners’
Company. In conducting our work, we interacted with senior management, emerging leaders, and field
representatives. We also spent considerable time with Chairman and Chief Executive Officer Ed Zore
and new President John Schlifske. This report summarizes our observations and recommendations.




Many of us know northwestern Mutual               the highest available ratings for insurance
as the preeminent life insurance company.         financial strength from all four major rating
But more and more, northwestern Mutual’s          agencies. northwestern Mutual’s enviable
clients turn to their financial representatives   financial position made it possible for the
to provide expert guidance and the                company to announce a 2010 dividend
company’s full range of insurance and             payout of $4.7 billion, the second largest in
investment products to meet their financial       the company’s history, despite the turbulent
security goals. we believe the company            financial markets. we applaud management
is uniquely poised to capitalize on this          for its long-term investment discipline and
opportunity and differentiate itself in the       encourage the company to continue its
marketplace with its financial strength,          commitment to cost control.
human capital, integrated financial security
strategy and its exclusive distribution system.
                                                  Human Capital
                                                  Because northwestern Mutual primarily
Financial Strength                                promotes its leaders from within, leadership
Mutuality, which allows the company to take       development in both the home office and
a long-term view, served the policyowners well    the network offices is a vital component
during a period of great economic turmoil.        of the company’s future growth. we
throughout the financial crisis that began        encourage the company to support local
in the fall of 2008, the company performed        network offices by investing in front-line
admirably and today holds an unmatched            management teams and identifying future
position of financial strength in its industry.   leaders. at the home office, management has
                                                  acknowledged that operating efficiencies and
several factors contributed to the company’s      leadership development can be supported by
resilience, including conservative underwriting   performance-based compensation practices.
guidelines, sound investment practices and        to enhance its competitiveness, the company
disciplined expense management. these             must continue to build a performance culture
factors, together with a top-notch sales force    that aligns compensation and other forms of
and an impressive policy renewal rate of          recognition with individual and company-
96%, contributed to the company earning           wide achievements.


                                                                                                                  17
Integrated Financial Security                     Distribution
        we are impressed by northwestern Mutual’s         northwestern Mutual’s exclusive distribution
        ongoing evolution from an insurance company       system of network offices and financial
        to a provider of diversified financial products   representatives is recognized as a competitive
        and services. today, the company offers a         advantage in the industry. the company is
        spectrum of insurance and investment products     executing its well-defined strategy for growth,
        designed to provide clients with a foundation     including the expansion of the number of
        of risk management that allows them to save       financial representatives and a focus on skill
        for the future with confidence and to build,      development and retention. progress is evidenced
        preserve and distribute their wealth during       by several initiatives, including a new contract
        their lifetime and beyond. the integration of     to stimulate field force growth, an incentive
        the company’s product lines is evidenced by       program to help new financial representatives
        the reorganization of insurance and investment    establish strong practices, added resources in
        products areas under common leadership.           network offices to support new representatives
                                                          and continued emphasis on the company’s
        we find it ironic that a firm of northwestern     award-winning college internship program.
        Mutual’s quality is not more widely known.



 each year, a small
 group of policyowners
 with requisite business
 expertise assess our
 operations on behalf of
 their fellow policyowners.



        as a company with the highest available           we encourage the company to continue to
        insurance financial strength ratings and          partner with field management to build out
        an unsurpassed reputation, the company            their financial representative footprint. this is
        should capitalize on its unique opportunity       an appropriate investment designed to benefit
        to increase market share, recruit top talent      policyowners in the long run. the company
        and grow brand recognition. the company’s         should continue to hold field management
        new marketing campaign emphasizes its             accountable for results. as capacity builds in the
        strength and consistency and is evolving          field force, we encourage the company to leverage
        northwestern Mutual from its identity as the      this capacity to expand in underserved markets.
        Quiet company. we encourage the company
        to be more intentional about communicating
                                                          Conclusion
        the integrated financial security message
                                                          in this time of economic uncertainty, the
        internally and externally. the current economic
                                                          experience and conviction of northwestern
        environment offers opportunity for the
                                                          Mutual’s leadership team is one of its greatest
        company to distinguish itself and build
                                                          assets. during his tenure, ed Zore has led the
        market share. we encourage the company
                                                          company’s evolution from a life insurance provider
        to take advantage of this opportunity.
                                                          to a business that helps meet the overall financial
        we note that the current regulatory climate       security needs of people like us. He has done so
        could impact northwestern Mutual’s business       while holding firm to the founding principle of
        model and financials. we are encouraged by        mutuality and our best interests as policyowners.
        the thoughtfulness and depth of the enterprise    we applaud ed, John schlifske and the entire
        risk assessment, scenario planning and risk       senior management team on a smooth leadership
        mitigation efforts. we feel that management is    transition. John’s experience and knowledge of
        taking appropriate steps to monitor legislative   the company, together with his evident passion
        developments and plan for adverse impacts.        and vision for the future, leave us confident about
                                                          northwestern Mutual’s continued success.


18
NoRthweSteRN MutuAL                            subject to change. neither the existence nor   mutual and its affiliated companies met
northwestern mutual helps clients protect      the amount of a dividend is guaranteed on      their needs. the personal financial needs
against financial risk and achieve financial   any policy in any given policy year. some      and results of the clients shown in this
security. the company, its subsidiaries        policies may not receive any dividends in      report may not reflect the experience of
and affiliates offer life, disability and      a particular year or years even while other    other clients. Please discuss your personal
long-term care insurance, investment           policies receive dividends. In its 2010        financial situation with your northwestern
products, advisory services and trust          dividend scale resolution, the board of        mutual financial representative before
services that address client needs for         trustees has exercised its discretion to       purchasing any product or service.
financial protection, wealth accumulation,     guarantee a minimum amount of dividends        Please keep in mind that working
estate preservation and asset distribution.    to be paid in 2010 to the policyholders        with a northwestern mutual financial
Headquartered in milwaukee, Wisconsin,         as a group. If this guaranteed amount          representative or any other financial
the mutual company has more than               exceeds the aggregate amount of dividends      services provider is not a guarantee as to
3 million policyowners and expects to          actually paid to individual policyholders      future investment success.
continue as the leading u.s. company in        in 2010, that excess will be paid out in
total individual life insurance dividends      2011 pursuant to the 2010 dividend
paid to policyowners.                          scale resolution. the presence of a          For more information about northwestern mutual, please visit
                                               guaranteed minimum amount in the             www.northwesternmutual.com | about northwestern mutual
SuBSiDiARieS                                   2010 dividend scale resolution does
QuietCare® long-term care insurance is         not obligate northwestern mutual
offered through northwestern long term         to declare a dividend in future years or to
Care Insurance Company, milwaukee,             guarantee any portion of dividends that        eNteRpRiSe RiSK MANAgeMeNt
Wisconsin. strategic employee benefit          may be declared in future years.               northwestern mutual has a strong risk
services™ is a nationwide group marketing                                                     management culture that is vigilant in
program providing specialized services         ANNuAL MeetiNg                                 identifying and managing risks — whether
in the employee benefit arena. securities      8 A.M., MAy 26, 2010                           financial, operational, strategic or
are offered through Northwestern Mutual        the annual meeting of Policyowners of          environmental — that could impact the
investment Services, LLC (NMiS), suite         the northwestern mutual life Insurance         strength and security of your company.
600, 611 e. Wisconsin ave., milwaukee,         Company will be held at 8 a.m., Wednesday, We apply risk models, experience and
Wisconsin, 53202, 1-866-664-7737.              may 26, 2010, at the company’s milwaukee       judgment as part of a well-coordinated
nmIs, a registered investment adviser,         campus, 720 e. Wisconsin ave., milwaukee,      structure to identify, evaluate, address
broker-dealer and member of FInra and          Wisconsin. the only item on the agenda         and monitor current and emerging risks.
sIPC, is a wholly owned company                for a vote is the election of trustees of      this structure assures accountability for
of northwestern mutual. northwestern           the company.                                   scrutinizing risks, defining tolerance levels
mutual Wealth management Company,                                                             and managing risks within those levels.
a wholly owned company of northwestern         hAve A queStioN?
                                                                                                Cross-functional senior management
mutual, is a limited purpose federal           For policy inquiries or general information,
                                                                                                committees have been established to
savings bank authorized to offer a range       see www.northwesternmutual.com.
                                                                                                review risks related to our business. they
of financial planning, trust, fiduciary,       For billing and payment inquiries, call
                                                                                                are central to our internal system of
investment advisory and investment             1-800-388-8123. the company’s general
                                                                                                checks and balances. these committees
management products and services.              phone number is (414) 271-1444.
                                                                                                work in partnership with the Chief
russell Investment Group is a Washington,
                                               RepoRtiNg fRAuD                                  risk officer, who facilitates consistent
usa, corporation, which operates
                                               every year, insurance fraud costs                direction and communication between
through subsidiaries worldwide and
                                               companies and consumers billions of              various risk management functions in
is a subsidiary of the northwestern
                                               dollars. What can policyowners do to help        the company and reports directly to the
mutual life Insurance Company.
                                               the company’s anti-fraud efforts? the            Chief executive officer. the company’s
                                               company’s Web site has information               board of trustees oversees all risk
MoRe ABout DiviDeNDS
                                               on this topic. to report fraud, e-mail           management efforts.
Decisions with respect to the determination
and allocation of divisible surplus are        antifraud@northwesternmutual.com
                                                                                                as a financial security company, we
left to the discretion and sound business      or call toll-free 1-877-607-2485.
                                                                                                believe that managing risks lies at the
judgment of the company’s board of                                                              heart of our business and is deeply
                                               CLieNt-RepReSeNtAtive ReLAtioNShipS
trustees. there is no guaranteed specific                                                       rooted in the more than 150-year-old
                                               this report contains profiles of certain
method or formula for the determination                                                         culture that guides our employees and
                                               northwestern mutual clients, their personal
and allocation of divisible surplus.                                                            financial representatives.
                                               financial needs and how northwestern
accordingly, the company’s approach is


                                                                                                                                                19
strong— always
    the northwestern Mutual business model is built to perform well both in
    good times and bad. in 2009, our strength and consistency shone brightly
    in a volatile time.

                                   HIGHEST                  HIGHEST
$
 4    .7 billion                                                                        FORTuNE          ®

                                   financial strength       CUSTOMER                     Most Admired
     dividend payout               RATINGS                  satisfaction

     We expect to                  northwestern             northwestern            We have been named
  pay more than                        mutual             mutual leads the             one of the World’s
   $4.7 billion in                   maintained           industry with the              most admired
     dividends to                    the highest          highest customer               life insurance
  policyowners in                available ratings           satisfaction                companies in
   2010 — more                     for insurance            score among             Fortune® magazine’s
   than twice the               financial strength        u.s. life insurers.          march 16, 2009,
    life insurance                  from all four            — The American            annual survey. the
 dividends of our                   major rating          Customer Satisfaction     survey’s participating
closest competitor.                  agencies.*            Index, fourth quarter     executives, directors
                                                               2009 report
                                                                                     and analysts placed
                                                                                       the company first
                                                                                       in the attribute of
                                                                                     financial soundness.
    VIeW our ClIent VIDeos onlIne:
 northwesternmutual.com | about northwestern mutual | our Company | annual report




                                                                                    The Northwestern Mutual
                                                                                    Life Insurance Company • Milwaukee, WI
                                                                                    www.northwesternmutual.com

                                                                                    90-0073-01 (0310)




 *Third-party ratings are subject to change.

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Northwestern Mutual 2009 Annual Report Highlights Strength and Stability

  • 1. G o o d d e c i s i o n s , a lw ay s 2009 annual report
  • 2. Always proven: despite the volatility of 2009, we paid more than twice the life insurance dividends of our nearest competitor. edward J. Zore John e. schlifske Chairman and CEO Northwestern Mutual’s 17th President results in brief (in millions) 2009 2008 Change Policyowner dividends $4,715 $4,547 +4% Policyowner benefits paid $6,807 $6,071 +12% Individual life insurance in force $1,176,845 $1,124,147 +5% Total revenue $21,366 $21,923 -3% Total assets $167,180 $155,154 +8% Surplus & asset valuation reserve $14,246 $13,424 +6% learn more about us: visit northwesternmutual.com | about northwestern mutual 2
  • 3. l ast year’s struggling economy and financial markets badly jostled families and businesses, and i’m pleased to assure you northwestern Mutual came through this environment in very good shape. Most people were relieved to see 2009 come to an end. However, northwestern Mutual will look back at 2009 as the year that provided ample evidence of how we thrive during tough times. over the year, we strengthened our financial position, boosted our commitment to our policyowners, and reinforced the value of financial security by increasing our reach. our surplus position confirms our considerable financial strength. at the end of the year, total surplus reached $14.2 billion, an increase of Good decisions, always more than $800 million over 2008. our commitment to our policyowners was evident in our expected dividend payout of more than $4.7 billion — our second largest payout ever — representing an almost $200 million increase over the previous year. certainly, there are some performance measures we’re keeping an eye on. total insurance premium and net investment income were down slightly. However, we see signs of improvement. the number of insurance policies we sold increased 6% last year, indicating the strong and growing need for financial security and the trust people place in northwestern Mutual as a financial partner. Finally, i want to personally thank you — our 3.3 million policyowners — for the privilege of serving you over the course of my 40-year career with northwestern Mutual. i plan to retire later this year and am grateful for the opportunity to lead this outstanding company over the past decade. John schlifske, who has been with our company for more than 20 years and who shares my devotion to excellence, is slated to take over as ceo. you can count on John to carry on our 153-year tradition of exceptional quality on your behalf. edward J. Zore chairman and chief executive officer 3
  • 4. Good decisions, always our strength and unwavering stability are rooted in our well-made decisions since mid-2008, the dramatic news no matter the economic climate, we focus of the economy’s instability has on remaining consistently strong. in an shaken the nation as a whole. while unstable world, you can rest assured newscasts carried stories about the knowing that the responsibility you have effects on institutions and markets, entrusted to us is honored. our results most americans felt the impact within remain stable, protecting you against risk. their homes. the nation talked of “weathering the storm” — a storm the results speak for themselves. in these worse than any since the 1930s. extraordinary times, we provided industry- leading value. northwestern Mutual maintained the highest available ratings* we can tell you quite plainly for insurance financial strength from all that northwestern Mutual four major rating agencies. our brand of financial security is about giving people withstood this storm. confidence in their future. our philosophy requires us to stand this year, our clients — your fellow always prepared for troubled times. policyowners — speak for us. they talk our business model performs about how the way we do business brings a well in good times and bad, despite feeling of security to people’s lives in trying upheavals such as the civil and world times. Five clients report their experiences wars and the Great depression. we have over the last year or so. they confirm paid dividends every year since 1872. that they, too, have made good decisions. the work they do with their financial we are proud that today our financial representatives has helped them weather the strength remains solid. storm and continue on the path to financial security. they feel on the right track at a we have never cracked under economic time when so many americans have worried pressure. in fact, we plan for such times. about where they are headed. we have always paid a dividend to our policyowners since 1872. *Third-party ratings are subject to change. 4
  • 5. starting early to secure their future Q As a young family, how have the economic events of the last year Brian and Jill Koch are just starting out. This young couple affected you? understands that life holds risk. In 2005, Brian lost his mom. A we’ve experienced losses “We know what can happen, and we want to be prepared.” like so many others have. But while others were losing so much, we found we were As a result, Brian and Jill own life insurance, disability actually doing pretty well in insurance, an IRA and have pre-funded two-year-old Brooke’s terms of the big picture. the college education. They willingly make sacrifices now, reason: as we watched the controlling spending and investing for the long term. They crisis unfold, we knew a big part of our strategy — whole faced last year’s crisis with a new baby and Jill no longer life insurance — was protected. a wage earner. A rising attorney at a national firm, Brian of course, an insurance policy believes in being prepared. Financial Representative Darling is only as good as the company Lie-Nielsen is helping the young family work toward building behind it. we recognized early on that we don’t need glamour; we a secure financial future. need stability. and that’s what northwestern Mutual offers. Q You’ve made farsighted financial decisions when most young couples aren’t thinking that way. Why? A when we first started working with darling, she urged us to budget properly and do the right things to create a foundation for our own and our daughter’s future. Her approach included instilling in us the Darling Lie-Nielsen, Financial representative — miami, Florida importance of setting money aside, as well as investing it. our “We work very hard preparing for work led to the feeling of comfort we had during all the financial their future, so they can rest easy. upheaval. with her help, we’ve They’re doing smart things.” 5
  • 6. worked on balancing our needs and wants we need — like saying no to some luxuries and taking the actions needed to reach our because we know we have a greater plan. goals. and that’s made us confident in the it’s feeling safe in our financial choices and future as well. we have contingency plans, making sure they reflect the best decisions we have protection in place, and we have a for our daughter. it’s knowing we’re laying game plan to meet whatever comes our way. the foundation to achieve future success. Q What does financial security mean to you? we’ve seen friends laid off and a number of talented people forced to switch jobs A to us, financial security is about ensuring our during this past year. Markets go up, and hard work supports something that lasts. it’s markets go down; people make and lose less about what we want and more about what money. Financial security has to factor in coping without mom Last year, Gregory Johnson lost his wife, Yolanda, at age 37. Now he is raising his daughters, Jamille and Jada, ages 8 and 4, alone. Yolanda’s disability insurance and her life insurance have played a major role in helping Greg and the girls through the loss. Greg speaks of Financial Representative Kevin Chadwick — who himself lost his mother when he was three years old — as a trusted ally. Q As a widowed father, how have the economic events of the last year affected you? A this financial crisis has been a time of uncertainty for most people, and i’m no exception. However, in my case, the circumstances were even worse. My wife, yolanda, who was healthy and never smoked, was diagnosed with terminal lung cancer last year. she passed away Kevin Chadwick, Financial representative — Dallas, texas shortly thereafter. My life was in disarray. Fortunately, i didn’t have to worry financially. yolanda’s northwestern Mutual “I talk to people about things disability income insurance helped pay they’d rather not think about — expenses during her illness. and then the company handled the life insurance claim to see through smaller challenges quickly and professionally. to the bigger vision.” so even when everyone was questioning their investments and strategies, i felt safe and secure. i knew i was in a good position with northwestern Mutual, a well-grounded company with a solid business model. it’s tried and true and 6
  • 7. safeguards that protect people against such outside forces or it’s not going to work. Knowing that we have a plan we always focus on the that’s been proven to navigate through tough times, we feel confident we long term, not the latest fads. made the right decisions — and that we will be secure in the future. Greg credits Kevin with the advice that has helped the family during this difficult period. What’s more, Greg trusts Kevin to help him prepare for the family’s future. enduring. it has stood the test of time with consistent qualities and performance. Q Do you feel financially stable despite what you’ve experienced in the last year? A if i had done it my way, i might not have purchased all the insurance coverage VIeW our ClIent VIDeos onlIne: that turned out to be a lifeline for my northwesternmutual.com | about northwestern mutual | our Company | annual report two young daughters and me. without it, we would have been financially devastated. But with help from Kevin and northwestern Mutual, we are financially Q What does financial security mean to you? stable and will continue to be so. we’ve maintained a consistent lifestyle — and A it means that i can prioritize what’s important. that’s an important thing when we’ve Because of northwestern Mutual, i have been able been through so much. From this to take a leave of absence from work — even during experience, i know that Kevin will a tough economy — to spend more time with my anticipate my needs; he will recommend daughters to rebuild their confidence after losing their appropriate adjustments; and he will mom, as well as take care of myself. Financial security help me take actions that are right for affords me the time to see to it that these two little girls my family and me. get their emotional footing back. that’s a blessing. 7
  • 8. starting a business in an unstable economy Clark McGhee’s employer failed last year. However, faced uncertainties. Clark believes the advice that Jeff Clark and his wife, Pam, are planners and savers who has given the couple over the years has helped them have worked very closely with Wealth Management to seize this business opportunity without risking the Advisor Jeff Miller for more than a decade. As a family’s current well-being or the couple’s distant future. result, the couple felt financially secure enough to Because the McGhees have built up significant cash start a new business venture in this “down” economy. value in permanent life insurance and assets in their The couple knows success. Clark has held executive retirement account, they have given themselves options. positions with several financial services firms; Pam If needed, they could use that money to help fund their retired from a thriving medical practice. Still, they children’s educations or develop Clark’s business. Wealth management Q You’re making career changes with advisor Jeff miller offers children nearing college. How has investment advisory the last year affected you? services to the mcGhees through northwestern mutual Wealth management A Pam: the last year’s crisis felt like an Company, a limited purpose emotional roller coaster. we were even closer federal savings bank. to it than many because clark was working for a huge firm in the financial services industry. and then clark’s company went under. Clark: Fortunately, we had started to work with Jeff Miller, Wealth management advisor — Jeff a few years ago when pam wanted to retire richmond, Virginia from her medical practice. our conversations centered on where we were then and where “Our work is very strategic and very we wanted to be in the long term. so we took actions: like purchasing whole life insurance disciplined. The McGhees’ plan gives policies, balancing our portfolio and investing them confidence in their future.” still on track for Sharon Grayden and Steve Bayne have spent the last few years dreaming of retirement. They’ve done everything right: life and long-term care insurance, investments and annuities. They came to Wealth Management Advisor Delynn Alexander 8
  • 9. in our home. in short, together we had implemented Q What does financial security mean to you? a plan that would weather a storm like the one we experienced in the last 12 months. A Clark: that was one of the first questions Jeff asked us — and our answer was “having our bases the result was that, when the storm came, we didn’t covered.” during our first 15 years of marriage, it overreact. Having a sound advisor and a sound firm — meant disability income insurance in case there was and having planted good seeds years ago — meant an accident or illness; college funds for the kids; we didn’t have to make fast choices or emotional ones. minimal debt; life insurance in case of premature death; will and trust vehicles; cash for emergencies; Q Did you question your decisions at any point? not having to depend on our kids to take care of us in our later years. A Pam: it’s only human to do that, of course. we both talked to Jeff on several occasions about where we Pam: today, our thoughts center on “what’s next?” stood and whether there was anything we should do. Because we made good decisions early, now we have the luxury to think about new things. clark is able Clark: what we never doubted was that Jeff was the to start a new business that’s already showing signs right person or that northwestern Mutual was the of success. working with a strong company and an right company. it would have simply been too much if advisor who helped us develop a solid plan and execute we felt the need to question our advisor or our firm. it, we have options. and that’s a great feeling. retirement, despite the economy Q As you near retirement, how have the economic events of the last year affected you? and Associate Financial Representative Reena Bland after the last national crisis, A like most americans, we didn’t take the crisis lightly. But our concern wasn’t September 11, 2001, when they saw their the kind that made us lose sleep, partly investments — through a different broker — because we are optimists, but also because drop considerably. of the relationship we have with delynn, reena and northwestern Mutual. Like most people, Sharon and Steve were when we first developed our financial affected by last year’s economic turmoil, but plan, delynn coached us to remember the good news is that their retirement dreams that we were in this for the long haul. of a flat in Paris or Amsterdam and traveling the she reminded us that we would likely world are intact and on schedule. 9
  • 10. Wealth management advisor Delynn alexander (right) offers investment advisory services to sharon Grayden and steve bayne through northwestern mutual Wealth management Company, a limited purpose federal savings bank. experience peaks and valleys but stressed the importance of keeping our eyes on our goals. and we’ve continued to make sure the plan provides a practical long-term Reena Bland, associate Financial representative; Delynn Alexander, view, taking into account our changing Wealth management advisor — Chapel Hill, north Carolina needs and interests. so at the beginning of the market slide, “It’s so rewarding to watch people you we were concerned about where the bottom care about achieve the things that are might be, but we never questioned the validity of our plan. Fundamental to our plan was important to them.” protecting against the risks of life and taking advantage of potential opportunities. Managing money for the family Adelaide Daniels Key is a high-energy woman who is “sort of” retired. She keeps her hand in several businesses and is an active philanthropist. A cancer survivor herself, she’s helped thousands of people cope with cancer through her work and generosity. Q As someone who is retirement age, how have the economic events of the last year affected you? A i didn’t grow up with money, so i never expected to have it. that happened when a company offered to buy our family newspaper. suddenly, i had a great deal of money. Because it was so sudden, i found myself buying things i didn’t need. i’m very thankful that people i trusted advised me well, helping me refocus, so that my efforts and resources would be used in ways that will make a difference. so even before this financial upheaval, i didn’t spend exorbitantly. My response has been to make some cutbacks and to rely on don and charlie. with their help, i have continued to feel secure. don and i have met frequently to look at where i am financially, but i never questioned any of my decisions about financial products — those were good decisions. 10
  • 11. Q How would you describe your relationship when we first sat down to sketch out a plan, with Delynn and Reena? we discussed the lifestyle we wanted to maintain and the things we wanted to do in the future. A this was a relationship formed on trust. For we looked at how we were living and decided years, we had been searching for someone who we didn’t want to live differently in the first phase would ask us the important questions. we finally of our retirement. in fact, we hope to do more — found delynn and reena. they were interested in like have a property in europe, for example. then us — not just selling us something or impressing we considered what we would need for the phase us with their technical knowledge. we know that after that. we also considered how we could delynn and reena are working for us, and we support causes that are important to us. when trust that northwestern Mutual will live up to its you have the ability and control to direct money reputation of strength and stability for us. to something you believe in, it’s a great pleasure. we have prioritized our goals and now know how Q What does financial security mean to you? to focus on what we want. we trust our plan, the A it means having a plan that will allow us to people working for us and northwestern Mutual. reasonably transition through the rest of our lives without the typical financial shortfalls. and helping others Adelaide came into money later in life. She will tell you that with money comes responsibility. Since then, she has worked to get her financial house in order for herself, her family and her philanthropy. Adelaide praises husband- and-wife-team Don and Charlie Reed — he, a wealth management advisor, and she, a long-term care specialist — for helping her use her money wisely. Charlie Reed, Financial representative; Don Reed, Wealth management advisor — asheville, north Carolina “The first question we always ask is i believe this economic turbulence has helped people realize what they actually do have and ‘what are your goals, your dreams?’ Once perhaps better understand others who are not as fortunate. i’m watching people change we know the answers, we can help.” their attitudes, and that’s a good thing. Wealth management advisor Don reed offers investment advisory services to adelaide Daniels Key through northwestern mutual Wealth management Company, a limited purpose federal savings bank. Q What drives you to work on behalf of others, rather than slow down and take it easy? Q What does financial security mean to you? A My grandfather, who built that newspaper, A i have enough to eat, a house to live in, a car also taught me it was important to give back. to travel with. i want to be independent as long when i had friends who came into asheville as i can and not leave my children any debt. and for medical treatment who couldn’t afford i have financial representatives i trust. when don accommodations, i opened my home. it was and i first talked about financial security issues, then i saw a need and an opportunity — to he realized i didn’t know much — so he started build a hospital hospitality house and run explaining, and i listened. i was teachable because it with volunteers. everyone thought i was i knew that i didn’t know enough. He challenges out of my mind, but it works. over the me and doesn’t always agree with me. He and years, don has helped me figure out many charlie make sure everything we talk about fits things. i trust him. He’s a good friend and my life, not someone else’s. all these things put a good advisor. together make up financial security for me. 11
  • 12. 09 Financial strenGtH and security northwestern Mutual’s basic financial goal remains the same in any economic environment: to pay a level of dividends that delivers the results highest product value to policyowners without compromising the company’s superior financial strength and stability. Financial strenGtH our commitment to long-term as the economic and financial financial security for our policy- market turmoil carried over into owners and clients. 2009, the strength and stability of during 2009, surplus and financial institutions were again asset valuation reserve (aVr) put to the test. northwestern increased $822 million to Mutual met these challenges $14.2 billion. surplus provides by remaining true to our time- the company and our policy- tested strategy, including prudent owners with protection against management of insurance product the unexpected, while aVr risk; careful attention to operating supports our long-term investment expenses; and a well-balanced, strategy by cushioning against diversified general account market volatility. investment portfolio. these fundamental priorities, along with surplus our commitment to mutuality at year-end 2009, surplus and ratio aVr represented 11.4% of and the financial flexibility of our general account insurance reserves, participating dividends, enable the approximately the same as one 11.4% company to weather even extreme year earlier. this level of surplus financial stress — and deliver on remains very strong relative to the OuR FINANCIAL POSITION remains strong — ASSuRING Surplus Ratio THAT THE COMPANY (surplus and AVR as a percentage of general account insurance reserves) CAN KEEP ITS tal assets PROMISES TO 15% POLICYOWNERS. billions) 12% $150 9% 125 6% 3% 100 0% 1974 1979 1984 1989 1994 1999 2004 2009 75 Surplus AVR 12 50
  • 13. company’s risk profile and regulatory benchmarks. it also compares favorably to our historical standards for a strong financial position. n $8 million in dividends paid to long- term care policyowners through our subsidiary, 09 Financial Mutuality and Northwestern Long Term Care Insurance Company; results policyowner Value and northwestern Mutual is managed for the long-term n $28 million benefit of our policyowners. in dividends on individual this mutual perspective requires fixed and variable annuity a balance between participating contracts. dividends and long-term financial strength and security. participating dividends reflect the dividend scale interest our underlying claims rate on most unborrowed total assets experience, expense structure permanent life insurance and investment performance. funds will be 6.15% during 2010, down from 6.5% in total, dividends to policy- during 2009. while important, owners are estimated to be Total assets investment performance is (in billions) more than $4.7 billion in 2010. only a part of permanent this represents an increase of $175 life insurance policyowner almost $200 million over the value. our favorable claims 2009 payout and is expected to 150 experience and rigorous be the second-highest payout of approach to expense manage- dividends in company history. 125 ment account for more than this includes: one-half of total dividends to 100 be paid during 2010. n $4.3 billion in dividends on superior product value 75 contributes to policyowner participating permanent satisfaction and loyalty. 50 life insurance policies; our persistency rate for life insurance in force was 96% 25 n $120 million during 2009. life insurance in dividends on term life policyowners used 76% of 05 06 07 08 09 insurance policies; dividends paid during 2009 to Total investments purchase additional insurance Separate account assets n $225 million protection, contributing Other assets in dividends on individual to a 5% increase in total life disability insurance insurance in force that reached Premium revenue policies, an 11% increase $1.2 trillion at year-end 2009. (in billions) over the prior year; $15 13 12
  • 14. 1974 1979 1984 1989 1994 1999 2004 2009 Surplus AVR our favorable experience with insurance claims and rigorous expense management account for more than one-half of total dividends. diversified assets A WELL-BALANCED AND inVestMent results term, but for which market DIvERSIFIED PORTFOLIO the company’s general values can be volatile. this CONTRIBuTES TO THE account investment portfolio time-tested investment strategy COMPANY’S ExEMPLARY is diversified and largely is made possible by a strong DIvIDEND RECORD. comprised of high-quality, surplus position and the stable General account fixed-income assets, appropriate nature of our participating life managed investments for our investment strategy insurance products. (excludes policy loans) to provide superior returns northwestern Mutual maintains over the long term while a very strong liquidity position. managing overall credit, market 72% at year-end 2009, the company and interest-rate risk. our held $26 billion in cash equiv- investment guidelines limit 12% alents, u.s. treasurys and exposure to any single asset 16% other highly liquid, government- class or issuer. supported investments. we enjoy At year-end 2009 the $91 billion bond portfolio substantial positive operating 72% Bonds & cash represents 70% of our general cash flows, primarily from 16% Mortgage loans account managed investments our large and stable block of 12% Stocks & and remains the cornerstone participating life insurance other equities of our investment strategy. business and general account this portfolio of public and investment portfolio. the private debt remained high- company’s net operating quality and well-diversified cash flow was $8.3 billion by sector, with 90% rated as during 2009. investment grade at year-end in total, general account 2009. the company’s $21 billion investments generated commercial mortgage loan $349 million in net realized portfolio, underwritten by our Bond own real estate professionals, and unrealized capital gains during 2009, after taxes and portfolio enjoys significant collateral required deferrals of interest protection and is well- rate-related gains. these net THE $91 BILLION BOND diversified geographically gains contributed to surplus PORTFOLIO remains and by property type. growth during 2009 and the cornerstone OF OuR GENERAL ACCOuNT equity investments include represented a substantial INvESTMENT STRATEGY. public and private common improvement from the net stocks, real estate and other capital losses incurred during holdings that enhance total the financial market turmoil portfolio returns in the long of 2008. 14
  • 15. 09 operatinG results at year-end 2009. operating Total assets total premium revenue, results for 2009 also reflected (in billions) including both new and renewal our continued commitment to $175 premiums, was $13 billion for the rigorous management of 2009, a decrease of 4% from operating expenses. 150 2008. this decrease was due primarily to the change in the after provision for taxes and Financial 125 life insurance dividend interest dividends to policyowners, results rate to 6.5% for 2009, which net gain from operations was 100 reduced the amount of dividends $475 million for 2009. the available to policyowners for 2008 net gain of $1.1 billion 75 purchase of additional life included the benefit of a significant, one-time reserve 50 insurance protection. premium revenue for disability and long- adjustment. net income, which includes net realized 25 term care insurance increased 4% and 17%, respectively. capital gains and losses, was $321 million for 2009. 05 06 07 08 09 net investment income net realized capital losses premium Total investments Separate account assets revenue was $7.8 billion for 2009, primarily reflected impairment Other assets a 1% decrease from 2008, adjustments for investments — primarily reflecting lower interest offset in large part during 2009 rates. during 2009, the company by realized capital gains on Premium revenue (in billions) directed most new investments selective sales of real estate and $15 to investment-grade corporate other equity investments. net bonds and government-supported realized capital losses improved mortgage-backed securities. significantly over 2008. 12 Benefits paid to policyowners looKinG aHead or their beneficiaries totaled while the economic and financial 9 $6.8 billion during 2009, market environment appears a 12% increase from 2008. to be improving, significant 6 Mortality and other claims risks and uncertainties remain. experience remained favorable northwestern Mutual remains during 2009, a reflection of the strong, stable and committed 3 company’s careful assessment to our promise of financial of insurance risk. the increase security to our policyowners and in benefits paid was largely clients. our focus on long-term 05 06 07 08 09 offset by a lower net increase policyowner value and financial Life insurance Disability/ in benefit reserves compared strength will remain constant Long-term care with 2008. reserves for future regardless of the challenges that Annuity policy benefits were $125 billion may lie ahead. we have received the best possible insurance financial strength rating from the four major rating agencies. 15
  • 16. 09 SuMMARy of opeRAtioNS (consolidated statutory basis, in millions) Year ended December 31: 2009 2008 Premiums $13,062 $13,551 Net investment income 7,772 7,835 Other income 532 537 Financial Total revenue 21,366 21,923 results Policyowner benefits paid 6,807 6,071 Increase in benefit reserves 7,138 8,389 Commissions and expenses 2,189 2,070 These summary financial statements are derived Total benefits and expenses 16,134 16,530 from the company’s audited Gain before dividends and taxes 5,232 5,393 consolidated financial Policyowner dividends 4,715 4,547 statements, which are prepared on the statutory Gain before taxes 517 846 basis of accounting. Income tax expense (benefit) 42 (304) Insurance regulators require Net gain from operations 475 1,150 that financial statements Net realized capital gains (losses) (154) (667) be prepared on a statutory basis of accounting that Net income $321 $483 differs materially from financial statements SuMMARy of fiNANCiAL poSitioN prepared in accordance (consolidated statutory basis, in millions) with generally accepted Year ended December 31: 2009 2008 accounting principles (GAAP). Bonds $91,004 $79,314 Mortgage loans 21,024 21,677 Policy loans 13,717 12,884 Common and preferred stocks 5,918 5,744 Real estate 1,582 1,528 Other investments 8,587 9,185 Cash and short-term investments 2,610 4,807 Total investments 144,442 135,139 Other assets 6,394 6,628 Separate account assets 16,344 13,387 Total assets $167,180 $155,154 Policy benefit reserves $125,025 $117,954 Policyowner dividends payable 4,730 4,555 Other liabilities 6,835 5,834 Separate account liabilities 16,344 13,387 Liabilities (excluding AVR) 152,934 141,730 Asset valuation reserve (AvR) 1,843 1,023 Surplus 12,403 12,401 Surplus and AVR 14,246 13,424 Total liabilities and surplus $167,180 $155,154 PricewaterhouseCoopers LLP is the company’s independent auditor. The accompanying financial information is derived from the company’s audited consolidated financial statements. The company’s audited consolidated financial statements are available at www.northwesternmutual.com or by written request to Northwestern Mutual, Corporate Relations, Room N04, 720 E. Wisconsin Ave., Milwaukee, Wisconsin 53202. 16
  • 17. Marna P. Borgstrom, President and Chief Executive Officer, Yale-New Haven Hospital and Yale-New Haven Health System, New Haven, Connecticut. P. Russell Hardin, President, Robert W. Woodruff Foundation, Joseph B. Whitehead Foundation, Lettie Pate Evans Foundation and Lettie Pate Whitehead Foundation, Atlanta, Georgia. Eric T. Token, Senior vice President, Sales, Marketing and Operations, Rose International, St. Louis, Missouri. Michael D. Hayford (chair), Executive vice President and Chief Financial Officer, FIS, Jacksonville, Florida. 2009 policyowners’ examining committee report We were pleased to serve as members of the 2009 Policyowners’ Examining Committee, an independent group representing nearly 3.5 million clients of Northwestern Mutual. In place since 1907, this unique committee structure reflects Northwestern Mutual’s heritage as The Policyowners’ Company. In conducting our work, we interacted with senior management, emerging leaders, and field representatives. We also spent considerable time with Chairman and Chief Executive Officer Ed Zore and new President John Schlifske. This report summarizes our observations and recommendations. Many of us know northwestern Mutual the highest available ratings for insurance as the preeminent life insurance company. financial strength from all four major rating But more and more, northwestern Mutual’s agencies. northwestern Mutual’s enviable clients turn to their financial representatives financial position made it possible for the to provide expert guidance and the company to announce a 2010 dividend company’s full range of insurance and payout of $4.7 billion, the second largest in investment products to meet their financial the company’s history, despite the turbulent security goals. we believe the company financial markets. we applaud management is uniquely poised to capitalize on this for its long-term investment discipline and opportunity and differentiate itself in the encourage the company to continue its marketplace with its financial strength, commitment to cost control. human capital, integrated financial security strategy and its exclusive distribution system. Human Capital Because northwestern Mutual primarily Financial Strength promotes its leaders from within, leadership Mutuality, which allows the company to take development in both the home office and a long-term view, served the policyowners well the network offices is a vital component during a period of great economic turmoil. of the company’s future growth. we throughout the financial crisis that began encourage the company to support local in the fall of 2008, the company performed network offices by investing in front-line admirably and today holds an unmatched management teams and identifying future position of financial strength in its industry. leaders. at the home office, management has acknowledged that operating efficiencies and several factors contributed to the company’s leadership development can be supported by resilience, including conservative underwriting performance-based compensation practices. guidelines, sound investment practices and to enhance its competitiveness, the company disciplined expense management. these must continue to build a performance culture factors, together with a top-notch sales force that aligns compensation and other forms of and an impressive policy renewal rate of recognition with individual and company- 96%, contributed to the company earning wide achievements. 17
  • 18. Integrated Financial Security Distribution we are impressed by northwestern Mutual’s northwestern Mutual’s exclusive distribution ongoing evolution from an insurance company system of network offices and financial to a provider of diversified financial products representatives is recognized as a competitive and services. today, the company offers a advantage in the industry. the company is spectrum of insurance and investment products executing its well-defined strategy for growth, designed to provide clients with a foundation including the expansion of the number of of risk management that allows them to save financial representatives and a focus on skill for the future with confidence and to build, development and retention. progress is evidenced preserve and distribute their wealth during by several initiatives, including a new contract their lifetime and beyond. the integration of to stimulate field force growth, an incentive the company’s product lines is evidenced by program to help new financial representatives the reorganization of insurance and investment establish strong practices, added resources in products areas under common leadership. network offices to support new representatives and continued emphasis on the company’s we find it ironic that a firm of northwestern award-winning college internship program. Mutual’s quality is not more widely known. each year, a small group of policyowners with requisite business expertise assess our operations on behalf of their fellow policyowners. as a company with the highest available we encourage the company to continue to insurance financial strength ratings and partner with field management to build out an unsurpassed reputation, the company their financial representative footprint. this is should capitalize on its unique opportunity an appropriate investment designed to benefit to increase market share, recruit top talent policyowners in the long run. the company and grow brand recognition. the company’s should continue to hold field management new marketing campaign emphasizes its accountable for results. as capacity builds in the strength and consistency and is evolving field force, we encourage the company to leverage northwestern Mutual from its identity as the this capacity to expand in underserved markets. Quiet company. we encourage the company to be more intentional about communicating Conclusion the integrated financial security message in this time of economic uncertainty, the internally and externally. the current economic experience and conviction of northwestern environment offers opportunity for the Mutual’s leadership team is one of its greatest company to distinguish itself and build assets. during his tenure, ed Zore has led the market share. we encourage the company company’s evolution from a life insurance provider to take advantage of this opportunity. to a business that helps meet the overall financial we note that the current regulatory climate security needs of people like us. He has done so could impact northwestern Mutual’s business while holding firm to the founding principle of model and financials. we are encouraged by mutuality and our best interests as policyowners. the thoughtfulness and depth of the enterprise we applaud ed, John schlifske and the entire risk assessment, scenario planning and risk senior management team on a smooth leadership mitigation efforts. we feel that management is transition. John’s experience and knowledge of taking appropriate steps to monitor legislative the company, together with his evident passion developments and plan for adverse impacts. and vision for the future, leave us confident about northwestern Mutual’s continued success. 18
  • 19. NoRthweSteRN MutuAL subject to change. neither the existence nor mutual and its affiliated companies met northwestern mutual helps clients protect the amount of a dividend is guaranteed on their needs. the personal financial needs against financial risk and achieve financial any policy in any given policy year. some and results of the clients shown in this security. the company, its subsidiaries policies may not receive any dividends in report may not reflect the experience of and affiliates offer life, disability and a particular year or years even while other other clients. Please discuss your personal long-term care insurance, investment policies receive dividends. In its 2010 financial situation with your northwestern products, advisory services and trust dividend scale resolution, the board of mutual financial representative before services that address client needs for trustees has exercised its discretion to purchasing any product or service. financial protection, wealth accumulation, guarantee a minimum amount of dividends Please keep in mind that working estate preservation and asset distribution. to be paid in 2010 to the policyholders with a northwestern mutual financial Headquartered in milwaukee, Wisconsin, as a group. If this guaranteed amount representative or any other financial the mutual company has more than exceeds the aggregate amount of dividends services provider is not a guarantee as to 3 million policyowners and expects to actually paid to individual policyholders future investment success. continue as the leading u.s. company in in 2010, that excess will be paid out in total individual life insurance dividends 2011 pursuant to the 2010 dividend paid to policyowners. scale resolution. the presence of a For more information about northwestern mutual, please visit guaranteed minimum amount in the www.northwesternmutual.com | about northwestern mutual SuBSiDiARieS 2010 dividend scale resolution does QuietCare® long-term care insurance is not obligate northwestern mutual offered through northwestern long term to declare a dividend in future years or to Care Insurance Company, milwaukee, guarantee any portion of dividends that eNteRpRiSe RiSK MANAgeMeNt Wisconsin. strategic employee benefit may be declared in future years. northwestern mutual has a strong risk services™ is a nationwide group marketing management culture that is vigilant in program providing specialized services ANNuAL MeetiNg identifying and managing risks — whether in the employee benefit arena. securities 8 A.M., MAy 26, 2010 financial, operational, strategic or are offered through Northwestern Mutual the annual meeting of Policyowners of environmental — that could impact the investment Services, LLC (NMiS), suite the northwestern mutual life Insurance strength and security of your company. 600, 611 e. Wisconsin ave., milwaukee, Company will be held at 8 a.m., Wednesday, We apply risk models, experience and Wisconsin, 53202, 1-866-664-7737. may 26, 2010, at the company’s milwaukee judgment as part of a well-coordinated nmIs, a registered investment adviser, campus, 720 e. Wisconsin ave., milwaukee, structure to identify, evaluate, address broker-dealer and member of FInra and Wisconsin. the only item on the agenda and monitor current and emerging risks. sIPC, is a wholly owned company for a vote is the election of trustees of this structure assures accountability for of northwestern mutual. northwestern the company. scrutinizing risks, defining tolerance levels mutual Wealth management Company, and managing risks within those levels. a wholly owned company of northwestern hAve A queStioN? Cross-functional senior management mutual, is a limited purpose federal For policy inquiries or general information, committees have been established to savings bank authorized to offer a range see www.northwesternmutual.com. review risks related to our business. they of financial planning, trust, fiduciary, For billing and payment inquiries, call are central to our internal system of investment advisory and investment 1-800-388-8123. the company’s general checks and balances. these committees management products and services. phone number is (414) 271-1444. work in partnership with the Chief russell Investment Group is a Washington, RepoRtiNg fRAuD risk officer, who facilitates consistent usa, corporation, which operates every year, insurance fraud costs direction and communication between through subsidiaries worldwide and companies and consumers billions of various risk management functions in is a subsidiary of the northwestern dollars. What can policyowners do to help the company and reports directly to the mutual life Insurance Company. the company’s anti-fraud efforts? the Chief executive officer. the company’s company’s Web site has information board of trustees oversees all risk MoRe ABout DiviDeNDS on this topic. to report fraud, e-mail management efforts. Decisions with respect to the determination and allocation of divisible surplus are antifraud@northwesternmutual.com as a financial security company, we left to the discretion and sound business or call toll-free 1-877-607-2485. believe that managing risks lies at the judgment of the company’s board of heart of our business and is deeply CLieNt-RepReSeNtAtive ReLAtioNShipS trustees. there is no guaranteed specific rooted in the more than 150-year-old this report contains profiles of certain method or formula for the determination culture that guides our employees and northwestern mutual clients, their personal and allocation of divisible surplus. financial representatives. financial needs and how northwestern accordingly, the company’s approach is 19
  • 20. strong— always the northwestern Mutual business model is built to perform well both in good times and bad. in 2009, our strength and consistency shone brightly in a volatile time. HIGHEST HIGHEST $ 4 .7 billion FORTuNE ® financial strength CUSTOMER Most Admired dividend payout RATINGS satisfaction We expect to northwestern northwestern We have been named pay more than mutual mutual leads the one of the World’s $4.7 billion in maintained industry with the most admired dividends to the highest highest customer life insurance policyowners in available ratings satisfaction companies in 2010 — more for insurance score among Fortune® magazine’s than twice the financial strength u.s. life insurers. march 16, 2009, life insurance from all four — The American annual survey. the dividends of our major rating Customer Satisfaction survey’s participating closest competitor. agencies.* Index, fourth quarter executives, directors 2009 report and analysts placed the company first in the attribute of financial soundness. VIeW our ClIent VIDeos onlIne: northwesternmutual.com | about northwestern mutual | our Company | annual report The Northwestern Mutual Life Insurance Company • Milwaukee, WI www.northwesternmutual.com 90-0073-01 (0310) *Third-party ratings are subject to change.