Part 3 in our mini series on Cross Cultural Leadership investigates how diversity impacts team performance, and what leaders can do to empower diverse teams in the workplace.

1. Diversity and Team
Performance
PART 3 IN OUR MINI SERIES ON THE
BENEFITS OF CROSS CULTURAL
LEADERSHIP

2. Mini Series: Benefit of Cross
Cultural Leadership
Debbie Narver (BSc MBA MScIB)
Instructor with NMC Strategic
Manager
Specialist in Strategic Management
and Cross Cultural Leadership

3. We often here that diversity in a team is
important as it brings different perspectives.
But we know there are also challenges with
diversity.
How do we balance this?

4. How does diversity impact team
performance?
DIFFERENT PERSPECTIVES
& KNOWLEDGE
DIFFERENT PRACTICES &
EXPECTATIONS
ARE THERE TOO MANY
DIFFERENCES?

5. My Research
with
International
MBA
Students
 Is there are relationship between the
amount of diversity and team
performance?
 What other factors might contribute, either
negative or positive, to team performance?

6. Diversity on its’ own did not seem to
have a significant influence.
But it was more positively influenced
by other factors, such as leadership,
clear expectations and effective
structuring of the teams.

7. What does this mean in the
workplace?
Leadership
Must understand
and support
diversity
Expectations
Must be very clear
to avoid
misunderstanding
Structuring
Tools, processes,
techniques aligned
with diverse needs

8. Cross Cultural Leadership
 A different approach to Leadership that recognizes
differences and helps to bring diverse people to a
common understanding.
 One that weaves diversity into the workplace
culture, and adapts processes to achieve this
objective.
 At all levels: Executive, Managers, Team Leaders

9. How do we build Cross Cultural Leadership?
Build the workplace culture
Reinforce positive Re-direct negative
Adapt workplace processes
Clear expectations Remove Barriers
Develop Cultural Awareness
Self-awareness Communication

10. Tips for developing your skills
Tips for leading teams
Some examples of team building tools
Next video: Best Practices

11. https:www.nmcstrategicmanager.com
Advantage in a complex
and diverse world