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Live Tweeting / Virtual Support




Experimenting & developing working concepts with Live Tweeting & Virtual Support since 2008-09’
This is an Exercise in 2010 where I was first able to demonstrate use, virtual and ham radio communications.
“who wants to participate on a Virtual Operations Support Team
(VOST)? even without clearly understanding what I meant” Jeff Phillips
My contention is not only did Jeff Phillips Los Ranchos understand, in fact as I was
communicating with everyone over a few months time explaining what individual
and agency roles would be in the presentation and giving options with
examples, was taking those ideas with others then putting them to paper. Also
much overflow from EMCampNM since beginning, E-mails, and Tweets.

Ideas used in conjunction with mirroring an already in use concept, Virtual Teams
like Humanity Road. My personal stance is VOST/VOSG is not the answer and
although has it’s function and successes has shown though real time use what the
drawbacks are.

My examples in this presentation are to show a partial record of how my ideas
seem to become in part, laying claim to pioneering some sort of concept.
My impression of Jeff Phillips aka Los Ranchos who said he was a Volunteer Part-
Time Emergency Manager, was that since meeting in Jan 2010 made mentioned of
ppl wanting to help, EM not doing a good job and saw how web 2.0 was changing
that. Lacked the working knowledge and know how so that’s where others local
and I came in. Specifically when he connected with me virtually during the First
Midwest Disasters 2.0 where I was Tweeting the event. My Social Media Program
for the MRCKC was a presentation for it’s success and being presented by Charlie
Bryan then MARC Emergency Services Volunteer Coordinator for the MRCKC. He
liked what I was doing and how I had been doing it.
First Midwest Disasters 2.0 in KC Metro at SwissRe Jan 2010
Original SMEM Idea pitch for #140
Had been “assisting’ Ozarks Red Cross in Missouri with their Social Media.
This was a “Virtual” Meeting Perry Elkins had put together something I had
been trying to effect in KC with the MRCKC. Live Tweeted this event to show
how connections could be made elsewhere equaling benefit of Virtual
Volunteers.
Dec 13, 2010 another example
Rough Draft Map of Concept
How I was going to connect Tweetups = white boxes. People live Tweeting to
encourage participation and play by play for Plenary.
Live Tweeting / Virtual Support

Another Acknowledgement Jan 7th 2011 / So participants could first see and get a feel
for what was being done out in the field to better understand the discussion sessions
later during the day.
SMEM Camp Idea Attachment
Expansion Text Previous Slide . . .


      Emergency Disaster Use incorporating Hashtags, Twitter
      chatter, Importance etc. Could Coordinate with your tech support at your
      location in VA to everyone outside the State Also wanted to add in Live
      Feed to two KC metro locations . . .
Dawson Presentation
Jan 12 2010

Continued to “not understand” Virtual Presentation despite
map, explanations, rough draft, & ppt. & states role to set up
event, small role in content.
Wed, January 12, 2011
Operating in the Field and or EOC mentioning again live Tweetup
Operating In the Field

Example from
EMCampNM Google
Wave early 2010
My suggestions were
based on my
experiences as NM had
done nothing similar
Jan 16, 2012
Bridge calls In-between
Bridge Call New Mexico March 4, 2011
Bridge Calls to NM

My suggestions were
based on one of many of
my own real
experiences, specifically
for two from NM to be in
a MIC, Mobile Command
or EOC, with a Live
Stream feed in from the
field in and Tweeting
with others from area.
Something I envisioned
in April 2010, just like this
ex I was on although it
had no SM component.
http://www.flickr.com/ph
otos/northlandfox/sets/7
2157625547796665/with/
5291649437/
Joel @joelarn Brian @bwfabq Eric Whitmore
#tijtechops

New Mexico Bridge Call      VOSG/T Concept 3/24/2011
Wed Feb 3, 2011             Statement 04/11/2011
VOSG/T Concept 3/24/2011 - Statement April 4, 2011 Tweet
capture 3/14/11

 After New Mexico Bridge Call on March 4 2011, one of a few communications . . .
Virtual Volunteers

Humanity Road http://www.humanityroad.org/Volunteer

Standby Taskforce http://blog.standbytaskforce.com/libya-crisis-
map-report/

VTC’s Crisis Commons, RHoK Random Hacks of Kindness, Open
Street Map etc .

So “Proof of Concept” of what? Mostly mirrors Humanity Road.

As I stated earlier VOST/VOSG are not the answer in my opinion and
due to circumstances surrounding my presentation portrayal &
message lost. And my examples in this presentation are to show a
partial record of how it seems my ideas appear to be foundation of
purported “concept”.
From Idea Inception to Presentation

       The Plenary “General Session”
Plenary NEMA 2011

Livestream was always
the focus what the venue
could provide was the
question. Global
participation and
communication through
connections that I had
prior via Social
Platforms.
Great Skype in Content
thanks to
@d4h Decisions for
Heroes Robin Blandford
Director
http://www.d4h.org/blog
/post/20110324-nema
Not arranged by Jeff
Phillips
USTREAM MRCKC




Had been live
streaming Events since
early 2010 for the
MRCKC and before
otherwise in 2009.
Plenary NEMA 2011 Neil Mc Devitt @CEPIN
Presentations http://northlandfoxsmem11.wordpress.com/category/presentations
Also not arranged by Jeff Phillips
Tweets
Day before the 23rd:
*Jeff Philips @LosRanchosEM "From now through end of tomorrow we'll learn a lot more about virtual staff support for
      event response“ #SMEM11
*@SoutholdVOICE: VOST1 virtual ops support team 1 for#SMEM11 on 3/24 is @bwfabq @theredelm @staycesing
@SoutholdVOICE #NEMA11
Day of the 24th:
No one knows where anyone is :
*TheRedElm: @bwfabq Are you here or are we completely a completely virtual Ops team for VOST1? cc @staycesing
    @SoutholdVOICE #SMEM11
No one knows what it is:
*VOST1? cc @staycesing @SoutholdVOICE #SMEM11
Some not even following:
*SoutholdVOICE: Hi @staycesing: Excited about #SMEM11 too! I just followed you so you can DM me if needed.
(Lines through due to Tweet Doc deleted after event, this is a retrieved version and before earlier capture)
Expected outcome for 1st time with no experience Live Tweeting or using available assistance so nothing “wrong”.
*@Craigatfema: With all the smart phones, why so little tweeting from#NEMA11? Is this an indicator of slow
adoption of #SMEM by EM leadership?#SMEM11
There were many good Tweets & info as relayed in this article by @cyberlandgal
     http://www.eventuresincyberland.com/2011/03/40-tweet-gems-from-nemas-smem-camp/ and other places
So it’s pretty incredulous to see how my planning & others input turn out to be all Mr.
Phillips ideas after the fact. This is one example from Crisis Commons one of many out
there: http://crisiscommons.org/2011/03/26/social-media-emergency-management-camp-
comes-to-nema/




 @peakwx Kerry Jones would have been NWS and @joelarn Joel Arwine probably was the EM
 tie. This is a link to the EMCampNM Event 2011 (Mar24) written between March 4 – 6 coinciding
 with Bridge Call http://emcampnm.wikispaces.com/EMCampNM+2011+Event+%28Mar24%29
 It was decided they needed a half to day long event in order to get ppl to volunteer, updated
 once on the 13th.
EMCampNM Wikispaces April 4, 2011
More on SMEM EMCampNM http://is.gd/9JFV0a
Even in Sept of 2012

As soon as I Tweeted, coincidence   Favorited it, to me mocking the fact
different content? Definite         and comment. Never used the word
documented changes over time.       “liar” and #Winning? Really?
Sept 2012

Has Been EM   Is @JSPhillips2
Sept 2012
  Link in Tweet to VOST History
                                                             Comparison “History” Content




                                                               *This first post didn’t even mention “Osborne”
                                                               something added later to another “revision”.
*“even without clearly understanding what I meant” removed
“how” running it . . .
Never saw any mention of it as was collaborative, overall unfortunate, and my opinion is not a
good idea in practice.
What I Hope To See More Of In the Future
Thank you
Content is for consideration and
contemplation, opinions are my own.
Dawn Dawson @northlandfox

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Live Tweeting / Virtual Support

  • 1. Live Tweeting / Virtual Support Experimenting & developing working concepts with Live Tweeting & Virtual Support since 2008-09’ This is an Exercise in 2010 where I was first able to demonstrate use, virtual and ham radio communications.
  • 2. “who wants to participate on a Virtual Operations Support Team (VOST)? even without clearly understanding what I meant” Jeff Phillips
  • 3. My contention is not only did Jeff Phillips Los Ranchos understand, in fact as I was communicating with everyone over a few months time explaining what individual and agency roles would be in the presentation and giving options with examples, was taking those ideas with others then putting them to paper. Also much overflow from EMCampNM since beginning, E-mails, and Tweets. Ideas used in conjunction with mirroring an already in use concept, Virtual Teams like Humanity Road. My personal stance is VOST/VOSG is not the answer and although has it’s function and successes has shown though real time use what the drawbacks are. My examples in this presentation are to show a partial record of how my ideas seem to become in part, laying claim to pioneering some sort of concept.
  • 4. My impression of Jeff Phillips aka Los Ranchos who said he was a Volunteer Part- Time Emergency Manager, was that since meeting in Jan 2010 made mentioned of ppl wanting to help, EM not doing a good job and saw how web 2.0 was changing that. Lacked the working knowledge and know how so that’s where others local and I came in. Specifically when he connected with me virtually during the First Midwest Disasters 2.0 where I was Tweeting the event. My Social Media Program for the MRCKC was a presentation for it’s success and being presented by Charlie Bryan then MARC Emergency Services Volunteer Coordinator for the MRCKC. He liked what I was doing and how I had been doing it.
  • 5. First Midwest Disasters 2.0 in KC Metro at SwissRe Jan 2010
  • 6. Original SMEM Idea pitch for #140
  • 7. Had been “assisting’ Ozarks Red Cross in Missouri with their Social Media. This was a “Virtual” Meeting Perry Elkins had put together something I had been trying to effect in KC with the MRCKC. Live Tweeted this event to show how connections could be made elsewhere equaling benefit of Virtual Volunteers.
  • 8. Dec 13, 2010 another example
  • 9. Rough Draft Map of Concept How I was going to connect Tweetups = white boxes. People live Tweeting to encourage participation and play by play for Plenary.
  • 10. Live Tweeting / Virtual Support Another Acknowledgement Jan 7th 2011 / So participants could first see and get a feel for what was being done out in the field to better understand the discussion sessions later during the day.
  • 11. SMEM Camp Idea Attachment
  • 12. Expansion Text Previous Slide . . . Emergency Disaster Use incorporating Hashtags, Twitter chatter, Importance etc. Could Coordinate with your tech support at your location in VA to everyone outside the State Also wanted to add in Live Feed to two KC metro locations . . .
  • 14. Jan 12 2010 Continued to “not understand” Virtual Presentation despite map, explanations, rough draft, & ppt. & states role to set up event, small role in content.
  • 15. Wed, January 12, 2011 Operating in the Field and or EOC mentioning again live Tweetup
  • 16. Operating In the Field Example from EMCampNM Google Wave early 2010 My suggestions were based on my experiences as NM had done nothing similar
  • 19. Bridge Call New Mexico March 4, 2011
  • 20. Bridge Calls to NM My suggestions were based on one of many of my own real experiences, specifically for two from NM to be in a MIC, Mobile Command or EOC, with a Live Stream feed in from the field in and Tweeting with others from area. Something I envisioned in April 2010, just like this ex I was on although it had no SM component. http://www.flickr.com/ph otos/northlandfox/sets/7 2157625547796665/with/ 5291649437/
  • 21. Joel @joelarn Brian @bwfabq Eric Whitmore #tijtechops New Mexico Bridge Call VOSG/T Concept 3/24/2011 Wed Feb 3, 2011 Statement 04/11/2011
  • 22. VOSG/T Concept 3/24/2011 - Statement April 4, 2011 Tweet capture 3/14/11 After New Mexico Bridge Call on March 4 2011, one of a few communications . . .
  • 23. Virtual Volunteers Humanity Road http://www.humanityroad.org/Volunteer Standby Taskforce http://blog.standbytaskforce.com/libya-crisis- map-report/ VTC’s Crisis Commons, RHoK Random Hacks of Kindness, Open Street Map etc . So “Proof of Concept” of what? Mostly mirrors Humanity Road. As I stated earlier VOST/VOSG are not the answer in my opinion and due to circumstances surrounding my presentation portrayal & message lost. And my examples in this presentation are to show a partial record of how it seems my ideas appear to be foundation of purported “concept”.
  • 24. From Idea Inception to Presentation The Plenary “General Session”
  • 25. Plenary NEMA 2011 Livestream was always the focus what the venue could provide was the question. Global participation and communication through connections that I had prior via Social Platforms. Great Skype in Content thanks to @d4h Decisions for Heroes Robin Blandford Director http://www.d4h.org/blog /post/20110324-nema Not arranged by Jeff Phillips
  • 26. USTREAM MRCKC Had been live streaming Events since early 2010 for the MRCKC and before otherwise in 2009.
  • 27. Plenary NEMA 2011 Neil Mc Devitt @CEPIN Presentations http://northlandfoxsmem11.wordpress.com/category/presentations Also not arranged by Jeff Phillips
  • 28. Tweets Day before the 23rd: *Jeff Philips @LosRanchosEM "From now through end of tomorrow we'll learn a lot more about virtual staff support for event response“ #SMEM11 *@SoutholdVOICE: VOST1 virtual ops support team 1 for#SMEM11 on 3/24 is @bwfabq @theredelm @staycesing @SoutholdVOICE #NEMA11 Day of the 24th: No one knows where anyone is : *TheRedElm: @bwfabq Are you here or are we completely a completely virtual Ops team for VOST1? cc @staycesing @SoutholdVOICE #SMEM11 No one knows what it is: *VOST1? cc @staycesing @SoutholdVOICE #SMEM11 Some not even following: *SoutholdVOICE: Hi @staycesing: Excited about #SMEM11 too! I just followed you so you can DM me if needed. (Lines through due to Tweet Doc deleted after event, this is a retrieved version and before earlier capture) Expected outcome for 1st time with no experience Live Tweeting or using available assistance so nothing “wrong”. *@Craigatfema: With all the smart phones, why so little tweeting from#NEMA11? Is this an indicator of slow adoption of #SMEM by EM leadership?#SMEM11 There were many good Tweets & info as relayed in this article by @cyberlandgal http://www.eventuresincyberland.com/2011/03/40-tweet-gems-from-nemas-smem-camp/ and other places
  • 29. So it’s pretty incredulous to see how my planning & others input turn out to be all Mr. Phillips ideas after the fact. This is one example from Crisis Commons one of many out there: http://crisiscommons.org/2011/03/26/social-media-emergency-management-camp- comes-to-nema/ @peakwx Kerry Jones would have been NWS and @joelarn Joel Arwine probably was the EM tie. This is a link to the EMCampNM Event 2011 (Mar24) written between March 4 – 6 coinciding with Bridge Call http://emcampnm.wikispaces.com/EMCampNM+2011+Event+%28Mar24%29 It was decided they needed a half to day long event in order to get ppl to volunteer, updated once on the 13th.
  • 31. More on SMEM EMCampNM http://is.gd/9JFV0a
  • 32. Even in Sept of 2012 As soon as I Tweeted, coincidence Favorited it, to me mocking the fact different content? Definite and comment. Never used the word documented changes over time. “liar” and #Winning? Really?
  • 33. Sept 2012 Has Been EM Is @JSPhillips2
  • 34. Sept 2012 Link in Tweet to VOST History Comparison “History” Content *This first post didn’t even mention “Osborne” something added later to another “revision”. *“even without clearly understanding what I meant” removed
  • 35. “how” running it . . . Never saw any mention of it as was collaborative, overall unfortunate, and my opinion is not a good idea in practice.
  • 36. What I Hope To See More Of In the Future
  • 37. Thank you Content is for consideration and contemplation, opinions are my own. Dawn Dawson @northlandfox