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3 lessons on effective communication for engineers

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Effective communication is one of the most important skills we need. It greatly improves our productivity. And multiplies the positive impact that we have on the products we build and the people we work with. In this talk, we are going to explore three lessons on better communication. First, we’ll start with key principles for building trust and good relationships with the people around us. Then, we’ll see why and how to manage expectations. And we’ll explore how requirements facilitation can make our work easier. We are also going to see how to apply code reviews to our communication and scale it to amplify our impact. And most importantly, we’ll go over some real-world examples of how to apply these lessons in our everyday work to become better engineers.

Publicado en: Tecnología
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3 lessons on effective communication for engineers

  1. 1. 3 lessons on effective communication for engineers Nikolay Stoitsev, Engineering Manager at Halo Diagnostics
  2. 2. We communicate a lot
  3. 3. We communicate a lot … with each other
  4. 4. We communicate a lot … with each other … with our managers
  5. 5. We communicate a lot … with each other … with our managers … with non-tech people
  6. 6. We communicate a lot … with each other … with our managers … with non-tech people … with clients
  7. 7. What’s up? What is the progress? Can you give me a quick update?
  8. 8. #1 Building Trust
  9. 9. Transparency is the key
  10. 10. Frequent status updates
  11. 11. Overcommunicate
  12. 12. Something you don’t know?
  13. 13. 1. Admit you aren't certain. 2. Own the follow-up to determine the answer. 3. Give a timeline for when you will follow up. 4. Deliver a correct, concise, and thoughtful response.
  14. 14. Be proactive
  15. 15. … please, improve the quality of the product
  16. 16. #2 Manage Expectations
  17. 17. What is expected from you?
  18. 18. Explain how you are going to achieve it
  19. 19. Example: Please, improve the quality of the product
  20. 20. Requirements facilitation
  21. 21. Example: Please, implement a feature to search for photos
  22. 22. #3 Improve and scale your communication
  23. 23. Code review your communication
  24. 24. Write documentation
  25. 25. Filememos
  26. 26. Thanks!

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