Se ha denunciado esta presentación.
Se está descargando tu SlideShare. ×

Measure whats matters ppt

Más Contenido Relacionado

Libros relacionados

Gratis con una prueba de 30 días de Scribd

Ver todo

Audiolibros relacionados

Gratis con una prueba de 30 días de Scribd

Ver todo

Measure whats matters ppt

  1. 1. Measure What Matters
  2. 2. These slides are just samples. You can download full version of these PPT files at : www.HR-management-slides.com
  3. 3. Book of Measure What Matters was written by John Doerr, an accomplished investor who co-funded Google and Amazon. He is also considered as a God in the world of venture capital; and dubbed the Godfather of Silicon Valley.
  4. 4. Measure What Matter contains a series of principles and strategies for growing business performance exponentially. This principle can also be used to hone personal development.
  5. 5. The main concept in this book includes how to effectively manage OKR = Objectives + Key Results
  6. 6. OKR = Objectives + Key Results Objectives : what is the main goal you want to achieve Key Results : a measurable indicator that shows we have succeeded in achieving our goals
  7. 7. OKR Example Objectives : to be a market leader Key Results : • Achieving sales of USD 100 billion this year • Customer satisfaction score above 99 on a scale of 1 - 100
  8. 8. OKR Example Objectives : to increase the effectiveness of social media marketing activities Key Results : • To get 100 customer prospects per month through social media marketing activities • To increase the number of followers by 50% every month on all social media accounts
  9. 9. OKR Example Objectives : To make high-quality products Key Results : • The defect rate fell to 0% in the first half of this year • Number of customer complaints on product quality = zero (zero complaint)
  10. 10. OKR Example Objectives : to reduce employee turnover (reduce the number of employees who resign) Key Results : • Employee satisfaction scores are 9 on a scale of 1 – 10 • The percentage of employee turnover decreased by 40% compared to last year
  11. 11. 4 Key Steps to Successfully Implement the OKR System
  12. 12. Step 1: Formulate OKR Optimally for Each Work Unit 13
  13. 13. Each work unit and every level starting from the lowest, middle and upper levels of work units must formulate OKR optimally according to their needs and challenges.
  14. 14. Each work unit should create 3 – 5 objectives. Then each objective is accompanied by 1 – 3 KR (Key results)
  15. 15. OKR of every business unit must be measurable, challenging, with clear deadline, and also aligned with the corporate goals 16
  16. 16. OKR must meet vertical alignment. This means that the OKR of the work unit below must be in line with the OKR of the work unit above it. In addition, OKR must also meet the principles of horizontal alignment = OKR must support each other between one work unit and another. So synergy is created. Don't let the OKR of one department be out of sync with the OKR that other departments want to achieve.
  17. 17. Examples of OKR that meet vertical alignment. Sales Manager OKR: • Increase sales by 50% OKR Supervisor and Sales Staff : • Double the number of prospect buyers • Increase the frequency of visits to customer prospects from 1 to 2 times per month
  18. 18. Examples of OKR that meet horizontal alignment. Production Manager OKR: • Increase the level of competence of production staff in all departments HR Manager OKR : • Increase the amount of training on production skills • Develop a mentoring program for production staff
  19. 19. Step 2: Outline a Detailed Action Plan to Achieve OKR 20
  20. 20. The next step that needs to be done after the OKR is arranged in each work unit is: to describe this OKR into a more detailed action plan.
  21. 21. The Action Plan contains a series of key activities that need to be carried out in order to achieve OKR. Specifically, each action plan must at least consist of the following elements: • Type of activity or key activities to be carried out • When will it be done? • Who's in charge? • What results to expect?
  22. 22. The Action Plan includes the activities that need to be carried out for sucessfull OKR. Here are some examples of the main activities that need to be carried out to realize OKR........
  23. 23. Key Results : To increase the number of followers by 50% every month on all managed social media accounts • Action Plans: • Prepare a content schedule for the next month, containing the amount and types of content that must be created and uploaded • Execute the content plan that has been compiled above (e.g. upload 2 contents per day for all social media accounts) • Conduct weekly evaluations to measure which content has the highest engagement, and serve as input for next month's content plan
  24. 24. Sample of Action Plan Key Results : • Implementing attractive incentive and bonus schemes in the first quarter of this year • Action Plans: • Developing new policy proposals and incentive system (completed week of February 4) • Obtaining approval from the Board of Directors for new incentive proposals (week 1 March) • Socializing and implementing the new incentive system (week 3 March)
  25. 25. Without a detailed action plan for each prepared OKR, it will be difficult for us to achieve the expected OKR. A systematic action plan is a BRIDGE to realize the predetermined OKR.
  26. 26. Step 3: Monitor OKR Achievement Regularly 27
  27. 27. To be successful, the implementation progress of OKR must always be monitored. The company should have PERFORMANCE DASHBOARD capable of displaying various data on OKR achievement regularly and accurately. Through this dashboard, all team members can monitor the progress of achieving OKR objectively.
  28. 28. Companies should develop DASHBOARD PERFORMANCE APPLICATION and can easily be accessed via the smartphone screen.
  29. 29. The PERFORMANCE DASHBOARD APPLICATION can also be accessed from various gadgets
  30. 30. 0 2 4 6 8 Series 1 Series 2 Series 3 Lorem ipsum dolor sit amet, consectetur adipiscing elite. Your Title Lorem ipsum dolor sit amet, consectetur adipiscing elite. Your Title More 25% 50% 75% 100% Admin One Admin Two Admin Three Admin Four Lorem ipsum dolor sit amet, consectetur adipiscing elite. Your Title Lorem ipsum dolor sit amet, consectetur adipiscing elite. Your Title 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr July S 05 12 19 28 M 06 13 20 27 T 07 14 21 28 W 01 08 15 22 29 T 02 09 16 23 30 F 03 10 17 24 31 S 04 11 18 25 Sales Analysis Example of performance dashboard display
  31. 31. Example of performance dashboard display 0 1 2 3 4 5 6 Category 1 Category 2 Category 3 Category 4 Series 1 Series 2 Series 3 M o n t h l y T r a f f i c D a t a 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Sales Analysis July S 05 12 19 28 M 06 13 20 27 T 07 14 21 28 W 01 08 15 22 29 T 02 09 16 23 30 F 03 10 17 24 31 S 04 11 18 25 Total Page Views 13,932,321 Unique Page Views 13,932,321 Monetized Page Views 13,932,321 2022 75% 2023 50% 2024 25% Presentation Author
  32. 32. Lorem ipsum dolor sit amet, consectetur adipiscing elite. Admin More Sales Analysis Lorem ipsum dolor sit amet, consectetur adipiscing elite. Lorem ipsum dolor sit amet, consectetur adipiscing elite. Lorem ipsum dolor sit amet, consectetur adipiscing elite. Your Title Lorem ipsum dolor sit amet, consectetur adipiscing elite. Your Title Lorem ipsum dolor sit amet, consectetur adipiscing elite. Your Title Lorem ipsum dolor sit amet, consectetur adipiscing elite. Your Title Here More Lorem ipsum dolor sit amet, consectetur adipiscing elite. Your Title Here More Lorem ipsum dolor sit amet, consectetur adipiscing elite. Your Title Here More 0 5 10 Series 1 Series 2 Series 3 Example of performance dashboard display
  33. 33. Steps that need to be taken in the monitoring stage: 1. Each work unit is required to perform performance review meeting to discuss OKR achievements, at least once a month 2. In each review session, each work unit is required to discuss performance improvement plan and solutions to overcome existing obstacles.
  34. 34. When OKR is not achieved, you MUST focus on SOLUTION; NOT blaming others or looking for excuses. A SOLUTION mentality, and not a blaming mentality, needs to be cultivated in order to create a high- performance work climate.
  35. 35. The review process for the achievement of OKR must be carried out regularly and consistently. Because with this mechanism, performance improvement plans can continue to emerge. Through this review, the performance accountability of each team is managed and maintained. Without a regular review process, the implementation of OKR will not run optimally.
  36. 36. Step 4: Linking OKR Achievements to the Bonus System 37
  37. 37. In order to motivate employees to achieve OKR, it is necessary to have an attractive bonus scheme for work units that are able to achieve OKR successfully. On the other hand, work units that fail to achieve OKR, could not get a bonus.
  38. 38. Example of linking OKR achievement with bonuses: • 100% OKR achievement or more, then bonus 3 times salary • OKR Achievement 96 – 100% = bonus 1 times salary • OKR Achievement 90 – 95 = bonus 0.5 times salary • OKR achievement below 90 = zero bonus
  39. 39. Recap 4 steps of implementing OKR successfully: 1. Each work unit must develop a measurable and optimal OKR 2. Elaborate OKR in a more detailed Action Plan 3. Monitor and review the achievement of OKR every month 4. Associate OKR achievements with BONUS
  40. 40. 41 FINISH

×