8 Ways to Win Against Next-Gen Insurers

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The digital connected world is having an impact on the technology environments that insurers must create to thrive in the new era of computing. The nature of customer interactions, business processes from product, risk and claims management are continuously changing. During this session we will review recent research and insights from insurance companies in the life, general and reinsurance markets and discuss the implications for insurers as the industry considers implications from core systems, predictive and preventive analytics and improvements to customer experiences. Millions of dollars are being spent annually by the insurance industry in InsurTech investments from risk listening, customer interactions (chatbots, SMS messaging, smart interactive conversations), to methods of evaluating claims (digital capture at notice of incident, dashcams, connected homes/vehicles). These are all new types of data which the industry hasn't previously had to manage and govern. Additionally, at the heart of this is how to create new business opportunities from data. We will also have an interactive conversation on discussing and exploring insurance implications of the new computing environment from AI, Big Data and IoT (Edge computing).

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Artificial intelligence (AI) currently being used by insurance companies has failed to remove gender bias from the profession’s claims, underwriting and marketing processes. A Chartered Insurance Institute (CII) report tells insurers they must tackle these gender biases. The report found that the datasets used to train the algorithms which support AI systems are rooted in outdated gender concepts. Algorithms learn by being trained on historic data but the report notes more and more of that data is now unstructured, coming from text, audio, video and sensors. Yet the report warns embedded in that historic data are decisions based upon historic biases, particularly around gender. The report concluded insurance firms need to prepare a structured response to this issue, starting with visible leadership on tackling gender bias in AI.

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The world has changed. Content has changed. We hear about the importance of DAM to the digital supply chain, and its value to your organization - but is your DAM keeping up? We seem to be stuck in the same place, still waiting for the miracle to occur and running in circles with little to no metadata. You can't find things, and you’re spending your day looking for stuff for other people. Luckily, technology is catching up. Join Alan Porter and Lisa McIntyre (MLIS) of Nuxeo, two long-time Digital Asset Management (DAM) practitioners, for a discussion on what the future holds for DAM and those of us who use it daily, focusing on: - Leveraging AI and Machine Learning as tools to help teams become more efficient - Developing asynchronous workflow habits - Getting back to doing what we were hired to do - managing content

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The pandemic changed media forever — trends in how we create, atomize, store, and distribute content have accelerated as consumer patterns radically shifted. Now, viewers expect their content to be personalized, on-demand, and on the device of their choosing but this can’t be done effectively using traditional SQL and relational models. Discover how to quickly transform your content management systems, while reducing costs and increasing productivity with MongoDB and Nuxeo. In this interactive session we go over: - Top trends in the media and entertainment industry, and how to stay ahead of them - Best practices to power gigantic repositories of complex content - How to achieve performance improvement and cost reduction at the same time

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Digital Asset Management (DAM) is no longer just about storing pretty pictures. In today’s fast-paced business environment, DAM serves many roles, from traditional marketing use cases to being positioned at the center of a complex enterprise-wide digital supply chain. This presentation will examine many of the use cases for DAM in action today, and those projected for the near future. Attend this session to learn how to: - Position yourself on the DAM Continuum - Understand the many use cases for DAM - Identify opportunities where DAM can add real value to your business - Position yourself to meet future needs for DAM

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La crise de 2020 a bouleversé de nombreuses entreprises. Beaucoup ont accéléré leur transformation digitale et orienté leurs activités en ligne. Les consommateurs ont, de leur côté, également privilégié l’achat et l’interaction en ligne, accélérant de fait la tendance à la digitalisation des contenus. C’est dans ce contexte que les entreprises doivent se préparer pour 2021. Il est devenu vital de bien gérer ses ressources numériques, notamment photos et vidéos pour délivrer une expérience attractive et se démarquer de la concurrence. Au travers de ce webinar, découvrez : - Quels sont les nouveaux enjeux de la gestion de contenu au regard de la richesse des médias (photos, vidéos, fichiers 3D) - Quelle est la place du DAM dans l’écosystème de l’entreprise - Comment une solution de DAM permet d’améliorer son expérience client et son efficacité - Les tendances du DAM en 2021 - Les critères pour bien choisir sa solution

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In today’s world, where many businesses are struggling to simply survive COVID-19, some companies are thriving in this environment and accelerating their digital strategies, not by necessity, but as an opportunity to seize competitive advantage. In this webinar, we will explore how modern content platforms play a key role in enabling digital transformation and how new trends and capabilities — like Cloud, Low-Code and Artificial Intelligence — are enabling some of today’s largest enterprises to accelerate their transformation initiatives. Our webinar will feature two different case studies where leading enterprises are leveraging these technologies as the digital foundation for their future businesses. In this webinar, you will learn: - How modern content platforms are tearing down information silos to deliver data and content when, where, and how it is needed - How modern content platforms take unique advantage of cloud infrastructures - Why low-code application development is critical to business agility - What AI capabilities are available today that are completely transforming how customers work with data and content - How a large US insurer is using Nuxeo, Guidewire, and Smart Communications, all on AWS, to modernize their claims architecture - And, how a $13B global apparel company is using Nuxeo and its Insight service (AI/ML) to institute a wholly digital supply chain

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Today’s consumers expect content that reflects a brand’s promise and that is relevant, informative and supported by rich media experiences. Join CMSWire and Alan Porter, Nuxeo’s Director of Product Marketing and author of “The Content Pool,” as we explore trends in customer expectations that drive brand loyalty in a digital world, based on recent survey data. Discover methods for storing, managing and delivering rich content that engages your customers and provides the digital experiences they expect. This webinar will cover: - Build a content-driven digital supply chain that ensures consistency and speed time to market - Leverage new technologies like AI and machine learning that drives improvements to customer experience - Identify and start practical projects that build brand trust

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With the retail sector facing some of its biggest challenges ever and transitioning to even more of a digital model, customer experiences have become more important for retailers as they look to the future. As a matter of fact, according to new Nuxeo research, 54% of UK shoppers would change from a favored retailer to a competitor if the overall digital experience did not meet their expectations. As all eyes focus on online retail, content such as product information, photos, videos have become the essential part of the customer experience - and retailers and brands with the best content will stand out. But it runs deeper than that. The pandemic has necessitated a new way of working, meaning processes such as resource approval and packaging development need to be done digitally, and at speed. In this webinar discover what the shift to online retail means for your content strategy, what brands are leading the way in this space, and how a digital asset management platform can help you: - centralise your vision of all content and creative assets - digitise your business processes for better efficiency - accelerate speed to market - provide an exceptional customer experience

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Today’s creative teams are facing some crazy challenges – studios are shut down, production is stalled, and staff are scattered. But overcoming new challenges is where creative people excel. This webinar will explore some of the innovative strategies and new technologies that have: • Generated inspiration • Used existing digital assets in unique ways • Developed new processes • Motivated teams Learn how we can tackle the future together.

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Alors que la digitalisation des entreprises est en marche depuis plusieurs années, la récente crise du covid à d’autant plus appuyé la tendance. Les contenus numériques de types photos, videos, maquettes 3D etc… représentent désormais un facteur déterminant dans la course à l’expérience client. Avec l’accroissement du télétravail, les processus métiers tels que la validation des ressources ou le développement des packaging doivent pouvoir se réaliser à distance sans impacter la productivité. Disposer de la bonne ressource au bon moment, sur le bon canal est devenu vital à l’ère du tout numérique. Que ce soit en externe ou en interne. Au travers de ce webinar, découvrez comment une plateforme de gestion des ressources numériques (DAM) permet de : - Centraliser l’accès et la mise à disposition des ressources numériques (photos, vidéos, maquettes 3D …) - Faciliter les processus d’itération et de validation des contenus - Favoriser la collaboration entre les différents départements - Améliorer la productivité et l’expérience client

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