Malpractice and
Maladministration
Mike Ricketts
May 2014
Malpractice and Maladministration
Theme for the session:
Prevention is better than
cure
Overview to the work
• Why?
Limited information on how AOs deal with
malpractice / maladministration.
• How?
Random sample...
What we found
Prevention
• Centre approval – a key aspect; ongoing appraisal essential.
• Centre relationships – what make...
What we found
Conflicts of interest
• Investigation – independence essential.
• Business influences – need to be aware and...
What we found
Investigation
• Focus of the investigation - may need expanding.
• Sanctions - may allow time for the invest...
What next?
• Ongoing monitoring programme.
• Visits to centres – to get a better understanding of how policies /
procedure...
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Malpractice and maladministration

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Awarding organisation event - May 2014
by Mike Ricketts

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Malpractice and maladministration

  1. 1. Malpractice and Maladministration Mike Ricketts May 2014
  2. 2. Malpractice and Maladministration Theme for the session: Prevention is better than cure
  3. 3. Overview to the work • Why? Limited information on how AOs deal with malpractice / maladministration. • How? Random sample of 50 AOs; involved desk based work and visits. • Outcome An understanding of an overall approach. But more questions!
  4. 4. What we found Prevention • Centre approval – a key aspect; ongoing appraisal essential. • Centre relationships – what makes the centre tick? • Qualification development – not always considered.
  5. 5. What we found Conflicts of interest • Investigation – independence essential. • Business influences – need to be aware and make informed decisions.
  6. 6. What we found Investigation • Focus of the investigation - may need expanding. • Sanctions - may allow time for the investigation, but beware! • Reflection on the outcome – any implications for processes / procedures?
  7. 7. What next? • Ongoing monitoring programme. • Visits to centres – to get a better understanding of how policies / procedures are enacted.. • Further data – we may need ongoing information. • Guidance - we are considering what and how best to provide this.

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