SlideShare a Scribd company logo

Asq toronto10 jan2007effectcorraction

•Download as PPT, PDF•
•
Omnex Inc.
Omnex Inc.

The document discusses effective corrective action programs. It defines a corrective action program as a process that manages various inputs like non-conformances, audits, and complaints. It also manages resources to provide training on techniques like team problem solving. The ideal program applies a problem solving method like 8D across the organization and continuously improves by learning from results and implementing preventative actions.

BusinessTechnology
1 of 39
Effective Corrective Action (C/A) Program Presented by David Barber, General Manager of Omnex Canada for ASQ, Toronto, January 10, 2007
[object Object],[object Object],[object Object]
David A. Barber, CQE (ASQ) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Presentation Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is a C/A Program?
Program Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Simplified Understanding of the C/A Program? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Simplified Understanding of the C/A Program? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Process Characteristics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Inputs to the C/A Program Suggestion Programs? OH&S Issues Environmental Non-conformance / Spills Internal & External Audits Poor Quality Objective Indicators Reliability Data High Scrap, Material Review Boards Production or Service Rejects / Defects / Defectives Supplier Issues Customer Complaints / Feedback Others – Many more Compliance Issues Improvement Programs
Managing the Inputs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Background of Corrective Action Requirements
8.5.2 Corrective Action ,[object Object],[object Object],[object Object]
8.5.2 Corrective Action ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Management Review Topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Additional C/A Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
8.5.3 Preventive Action ,[object Object],[object Object],[object Object]
8.5.3 Preventive Action ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Team Problem Solving Basics
Effective Problem Solving ,[object Object],[object Object],[object Object],[object Object]
Effective Problem Solving Tools for Identifying and Understanding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Effective Problem Solving Tools for Analyzing and Tracking Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Effective Problem Solving Tools for Maintaining Improvements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Inhibitors to Effective Problem Solving ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Inhibitors to Effective Problem Solving ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Verification vs. Validation ,[object Object],[object Object],[object Object],[object Object]
8D Problem Solving ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example: Problem Solving Tools
Corrective Action Check List (Partial Example) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Ultimate C/A Program
Key Elements of C/A Program Before ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],After
The Ultimate C/A Program ,[object Object],[object Object]
The Ultimate C/A Program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Company-wide Problem Solving Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Company Wide Problem Solving ,[object Object],Success occurs when a company uses all four steps (Plan, Do, Study, Act) in the PDSA cycle. Any breakdown in the cycle negatively effects the outcome. Fix weaknesses, prevent recurrence and add lessons learned to the knowledge base of the company Act Study the effects of actions taken to see if anticipated results occurred Study Finalize and implement the plan Do Gather Data in order to formulate a plan. Plan The Fundamental Cycle for Corrective Action or Process Improvement
Company-Wide Problem Solving ,[object Object],[object Object],IMPROVEMENT
The Ultimate C/A Program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary & Review ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You! Q & A!

Recommended

8 d problem solving rev01
8 d problem solving rev018 d problem solving rev01
8 d problem solving rev01
Jitesh Gaurav
 
How to solve problems (or at least try) with 8D
How to solve problems (or at least try) with 8DHow to solve problems (or at least try) with 8D
How to solve problems (or at least try) with 8D
Stefan Kovacs
 
Quality Planning
Quality PlanningQuality Planning
Quality Planning
Firnando Buenayre
 
Continuous process improvement (4)
Continuous process improvement (4)Continuous process improvement (4)
Continuous process improvement (4)
083805154
 
Reliability maturity matrix
Reliability maturity matrixReliability maturity matrix
Reliability maturity matrix
Accendo Reliability
 
June2008 Hdi Quality Presentation
June2008 Hdi Quality PresentationJune2008 Hdi Quality Presentation
June2008 Hdi Quality Presentation
IT Service and Support
 
8D analysis presentation
8D analysis presentation8D analysis presentation
8D analysis presentation
PRASHANT KSHIRSAGAR
 
RAMS 2013 Calculating roi when implementing a dfr program by mike silverman
RAMS 2013 Calculating roi when implementing a dfr program by mike silvermanRAMS 2013 Calculating roi when implementing a dfr program by mike silverman
RAMS 2013 Calculating roi when implementing a dfr program by mike silverman
Accendo Reliability
 

Recommended

8 d problem solving rev01
8 d problem solving rev018 d problem solving rev01
8 d problem solving rev01
Jitesh Gaurav
 
How to solve problems (or at least try) with 8D
How to solve problems (or at least try) with 8DHow to solve problems (or at least try) with 8D
How to solve problems (or at least try) with 8D
Stefan Kovacs
 
Quality Planning
Quality PlanningQuality Planning
Quality Planning
Firnando Buenayre
 
Continuous process improvement (4)
Continuous process improvement (4)Continuous process improvement (4)
Continuous process improvement (4)
083805154
 
Reliability maturity matrix
Reliability maturity matrixReliability maturity matrix
Reliability maturity matrix
Accendo Reliability
 
June2008 Hdi Quality Presentation
June2008 Hdi Quality PresentationJune2008 Hdi Quality Presentation
June2008 Hdi Quality Presentation
IT Service and Support
 
8D analysis presentation
8D analysis presentation8D analysis presentation
8D analysis presentation
PRASHANT KSHIRSAGAR
 
RAMS 2013 Calculating roi when implementing a dfr program by mike silverman
RAMS 2013 Calculating roi when implementing a dfr program by mike silvermanRAMS 2013 Calculating roi when implementing a dfr program by mike silverman
RAMS 2013 Calculating roi when implementing a dfr program by mike silverman
Accendo Reliability
 
8D Problem Solving - Automotive Industry
8D Problem Solving - Automotive Industry8D Problem Solving - Automotive Industry
8D Problem Solving - Automotive Industry
Gestion Projet Auto
 
Six sigma
Six sigmaSix sigma
Six sigma
Jitesh Gaurav
 
CMMI & Six Sigma Integration
CMMI & Six Sigma IntegrationCMMI & Six Sigma Integration
CMMI & Six Sigma Integration
Anand Subramaniam
 
DFR Methods Survey 2014
DFR Methods Survey 2014DFR Methods Survey 2014
DFR Methods Survey 2014
Accendo Reliability
 
Presentation On G8D
Presentation On G8DPresentation On G8D
Presentation On G8D
RRChandran
 
Anand dossier 2
Anand dossier 2Anand dossier 2
Anand dossier 2
Anand Subramaniam
 
Quality Metrics
Quality Metrics Quality Metrics
Quality Metrics
Haroon Abbu
 
SSCG 8D Problem Solving
SSCG 8D Problem SolvingSSCG 8D Problem Solving
SSCG 8D Problem Solving
SSCG Consulting
 
The DMAIC process
The DMAIC processThe DMAIC process
The DMAIC process
aamir kamal
 
Quality Improvement Methodologies and Tools
Quality Improvement Methodologies and ToolsQuality Improvement Methodologies and Tools
Quality Improvement Methodologies and Tools
Dr. Aqeel Ahmed Khan
 
Lean Management System Assessment
Lean Management System AssessmentLean Management System Assessment
Lean Management System Assessment
Operational Excellence Consulting
 
Metohod for Quality Imrovement Project
Metohod for Quality Imrovement ProjectMetohod for Quality Imrovement Project
Metohod for Quality Imrovement Project
Maged Shaheen
 
8D problem solving
8D problem solving8D problem solving
8D problem solving
Sandeep Bangera
 
8D approach to problem solving
8D approach to problem solving8D approach to problem solving
8D approach to problem solving
KULDEEP MATHUR
 
Lean 6sigma and DMAIC
Lean 6sigma and DMAICLean 6sigma and DMAIC
Lean 6sigma and DMAIC
Alesandra Blakeston
 
Testing & Quality Assurance
Testing & Quality AssuranceTesting & Quality Assurance
Testing & Quality Assurance
Anand Subramaniam
 
Test Process Improvement
Test Process ImprovementTest Process Improvement
Test Process Improvement
Momentum NI
 
5s Strategy For Performance Excellence
5s Strategy For Performance Excellence5s Strategy For Performance Excellence
5s Strategy For Performance Excellence
ramstar
 
Dmaic
DmaicDmaic
Dmaic
scottri
 
Quality Improvement Project Guide
Quality Improvement Project GuideQuality Improvement Project Guide
Quality Improvement Project Guide
primary
 
Omne xsales
Omne xsalesOmne xsales
Omne xsales
Omnex Inc.
 
Quality tools-asq-london-may-10-2006
Quality tools-asq-london-may-10-2006Quality tools-asq-london-may-10-2006
Quality tools-asq-london-may-10-2006
Omnex Inc.
 

More Related Content

What's hot

Quality Metrics
Quality Metrics Quality Metrics
Quality Metrics
Haroon Abbu
 
Lean Management System Assessment
Lean Management System AssessmentLean Management System Assessment
Lean Management System Assessment
Operational Excellence Consulting
 
Quality Improvement Project Guide
Quality Improvement Project GuideQuality Improvement Project Guide
Quality Improvement Project Guide
primary
 

What's hot (20)

8D Problem Solving - Automotive Industry
8D Problem Solving - Automotive Industry8D Problem Solving - Automotive Industry
8D Problem Solving - Automotive Industry
 
Six sigma
Six sigmaSix sigma
Six sigma
 
CMMI & Six Sigma Integration
CMMI & Six Sigma IntegrationCMMI & Six Sigma Integration
CMMI & Six Sigma Integration
 
DFR Methods Survey 2014
DFR Methods Survey 2014DFR Methods Survey 2014
DFR Methods Survey 2014
 
Presentation On G8D
Presentation On G8DPresentation On G8D
Presentation On G8D
 
Anand dossier 2
Anand dossier 2Anand dossier 2
Anand dossier 2
 
Quality Metrics
Quality Metrics Quality Metrics
Quality Metrics
 
SSCG 8D Problem Solving
SSCG 8D Problem SolvingSSCG 8D Problem Solving
SSCG 8D Problem Solving
 
The DMAIC process
The DMAIC processThe DMAIC process
The DMAIC process
 
Quality Improvement Methodologies and Tools
Quality Improvement Methodologies and ToolsQuality Improvement Methodologies and Tools
Quality Improvement Methodologies and Tools
 
Lean Management System Assessment
Lean Management System AssessmentLean Management System Assessment
Lean Management System Assessment
 
Metohod for Quality Imrovement Project
Metohod for Quality Imrovement ProjectMetohod for Quality Imrovement Project
Metohod for Quality Imrovement Project
 
8D problem solving
8D problem solving8D problem solving
8D problem solving
 
8D approach to problem solving
8D approach to problem solving8D approach to problem solving
8D approach to problem solving
 
Lean 6sigma and DMAIC
Lean 6sigma and DMAICLean 6sigma and DMAIC
Lean 6sigma and DMAIC
 
Testing & Quality Assurance
Testing & Quality AssuranceTesting & Quality Assurance
Testing & Quality Assurance
 
Test Process Improvement
Test Process ImprovementTest Process Improvement
Test Process Improvement
 
5s Strategy For Performance Excellence
5s Strategy For Performance Excellence5s Strategy For Performance Excellence
5s Strategy For Performance Excellence
 
Dmaic
DmaicDmaic
Dmaic
 
Quality Improvement Project Guide
Quality Improvement Project GuideQuality Improvement Project Guide
Quality Improvement Project Guide
 

Viewers also liked

Quality tools-asq-london-may-10-2006
Quality tools-asq-london-may-10-2006Quality tools-asq-london-may-10-2006
Quality tools-asq-london-may-10-2006
Omnex Inc.
 
Omnex sac may01
Omnex sac may01Omnex sac may01
Omnex sac may01
Omnex Inc.
 
Semiconductor newsletter8 01
Semiconductor newsletter8 01Semiconductor newsletter8 01
Semiconductor newsletter8 01
Omnex Inc.
 
Omnex semiconductor1 may_2000
Omnex semiconductor1 may_2000Omnex semiconductor1 may_2000
Omnex semiconductor1 may_2000
Omnex Inc.
 
Hitachi case study(22 11)
Hitachi case study(22 11)Hitachi case study(22 11)
Hitachi case study(22 11)
Omnex Inc.
 
Integrating lssiso9ts
Integrating lssiso9tsIntegrating lssiso9ts
Integrating lssiso9ts
Omnex Inc.
 
Case for integrated_management_systems
Case for integrated_management_systemsCase for integrated_management_systems
Case for integrated_management_systems
Omnex Inc.
 
Advanced Product Quality Planning Apqp
Advanced Product Quality Planning ApqpAdvanced Product Quality Planning Apqp
Advanced Product Quality Planning Apqp
er.mitulpatel
 
Reducing timeincreasingvalue0503
Reducing timeincreasingvalue0503Reducing timeincreasingvalue0503
Reducing timeincreasingvalue0503
Omnex Inc.
 
Costof quality
Costof qualityCostof quality
Costof quality
Omnex Inc.
 
FMEA 4th Edition for Beginer
FMEA 4th Edition for BeginerFMEA 4th Edition for Beginer
FMEA 4th Edition for Beginer
Nukool Thanuanram
 

Viewers also liked (16)

Omne xsales
Omne xsalesOmne xsales
Omne xsales
 
Quality tools-asq-london-may-10-2006
Quality tools-asq-london-may-10-2006Quality tools-asq-london-may-10-2006
Quality tools-asq-london-may-10-2006
 
Omnex sac may01
Omnex sac may01Omnex sac may01
Omnex sac may01
 
Semiconductor newsletter8 01
Semiconductor newsletter8 01Semiconductor newsletter8 01
Semiconductor newsletter8 01
 
Omnex semiconductor1 may_2000
Omnex semiconductor1 may_2000Omnex semiconductor1 may_2000
Omnex semiconductor1 may_2000
 
Hitachi case study(22 11)
Hitachi case study(22 11)Hitachi case study(22 11)
Hitachi case study(22 11)
 
Integrating lssiso9ts
Integrating lssiso9tsIntegrating lssiso9ts
Integrating lssiso9ts
 
Case for integrated_management_systems
Case for integrated_management_systemsCase for integrated_management_systems
Case for integrated_management_systems
 
Advanced Product Quality Planning Apqp
Advanced Product Quality Planning ApqpAdvanced Product Quality Planning Apqp
Advanced Product Quality Planning Apqp
 
Reducing timeincreasingvalue0503
Reducing timeincreasingvalue0503Reducing timeincreasingvalue0503
Reducing timeincreasingvalue0503
 
Effective Problem Solving
Effective Problem SolvingEffective Problem Solving
Effective Problem Solving
 
Costof quality
Costof qualityCostof quality
Costof quality
 
Vda process auditing
Vda process auditingVda process auditing
Vda process auditing
 
FMEA 4th Edition for Beginer
FMEA 4th Edition for BeginerFMEA 4th Edition for Beginer
FMEA 4th Edition for Beginer
 
Apqp ppt
Apqp pptApqp ppt
Apqp ppt
 
Gd&T Presentation1111
Gd&T Presentation1111Gd&T Presentation1111
Gd&T Presentation1111
 

Similar to Asq toronto10 jan2007effectcorraction

continuousprocessimprovement4-120320054150-phpapp02.pdf
continuousprocessimprovement4-120320054150-phpapp02.pdfcontinuousprocessimprovement4-120320054150-phpapp02.pdf
continuousprocessimprovement4-120320054150-phpapp02.pdf
Malliesh Waran
 
L07 quality management
L07 quality managementL07 quality management
L07 quality management
Asa Chan
 
Process Improvement in Software Engineering SE25
Process Improvement in Software Engineering SE25Process Improvement in Software Engineering SE25
Process Improvement in Software Engineering SE25
koolkampus
 
Week 4Quality ManagementOPERATIONS MANAGEMENT.docx
Week 4Quality ManagementOPERATIONS MANAGEMENT.docxWeek 4Quality ManagementOPERATIONS MANAGEMENT.docx
Week 4Quality ManagementOPERATIONS MANAGEMENT.docx
melbruce90096
 
Testing Junior Management Course v2
Testing Junior Management Course v2Testing Junior Management Course v2
Testing Junior Management Course v2
sharon elgarat
 
Quality m-1100-servquality-all
Quality m-1100-servquality-allQuality m-1100-servquality-all
Quality m-1100-servquality-all
devshekhawat
 

Similar to Asq toronto10 jan2007effectcorraction (20)

8d
8d8d
8d
 
Erp (Re) Implementation
Erp (Re) ImplementationErp (Re) Implementation
Erp (Re) Implementation
 
Testing Framework
Testing FrameworkTesting Framework
Testing Framework
 
CV_BIJU.A
CV_BIJU.ACV_BIJU.A
CV_BIJU.A
 
Quality management
Quality managementQuality management
Quality management
 
continuousprocessimprovement4-120320054150-phpapp02.pdf
continuousprocessimprovement4-120320054150-phpapp02.pdfcontinuousprocessimprovement4-120320054150-phpapp02.pdf
continuousprocessimprovement4-120320054150-phpapp02.pdf
 
CMMi level 3 presentation
CMMi level 3 presentationCMMi level 3 presentation
CMMi level 3 presentation
 
L07 quality management
L07 quality managementL07 quality management
L07 quality management
 
Process Improvement in Software Engineering SE25
Process Improvement in Software Engineering SE25Process Improvement in Software Engineering SE25
Process Improvement in Software Engineering SE25
 
Quality Course 1
Quality Course 1Quality Course 1
Quality Course 1
 
Week 4Quality ManagementOPERATIONS MANAGEMENT.docx
Week 4Quality ManagementOPERATIONS MANAGEMENT.docxWeek 4Quality ManagementOPERATIONS MANAGEMENT.docx
Week 4Quality ManagementOPERATIONS MANAGEMENT.docx
 
Testing Junior Management Course v2
Testing Junior Management Course v2Testing Junior Management Course v2
Testing Junior Management Course v2
 
Cmmi process overview
Cmmi process overviewCmmi process overview
Cmmi process overview
 
C12 quality
C12 qualityC12 quality
C12 quality
 
C12 quality
C12 qualityC12 quality
C12 quality
 
Use the Windshield, Not the Mirror Predictive Metrics that Drive Successful ...
Use the Windshield, Not the Mirror Predictive Metrics that Drive Successful ... Use the Windshield, Not the Mirror Predictive Metrics that Drive Successful ...
Use the Windshield, Not the Mirror Predictive Metrics that Drive Successful ...
 
Planning And Monitoring The Process
Planning And Monitoring The ProcessPlanning And Monitoring The Process
Planning And Monitoring The Process
 
Quality m-1100-servquality-all
Quality m-1100-servquality-allQuality m-1100-servquality-all
Quality m-1100-servquality-all
 
Value Summary 2.0 Overview
Value Summary 2.0 OverviewValue Summary 2.0 Overview
Value Summary 2.0 Overview
 
8 D – Problem Solving Process
8 D – Problem Solving Process8 D – Problem Solving Process
8 D – Problem Solving Process
 

More from Omnex Inc.

Omnex 2019 Newsletter Navigator
Omnex 2019 Newsletter NavigatorOmnex 2019 Newsletter Navigator
Omnex 2019 Newsletter Navigator
Omnex Inc.
 
Omnex 2018 Navigator Newsletter
Omnex 2018 Navigator NewsletterOmnex 2018 Navigator Newsletter
Omnex 2018 Navigator Newsletter
Omnex Inc.
 
Omnexsystem spresentation
Omnexsystem spresentationOmnexsystem spresentation
Omnexsystem spresentation
Omnex Inc.
 
Omnex semiconductor2 sac_board_may2000
Omnex semiconductor2 sac_board_may2000Omnex semiconductor2 sac_board_may2000
Omnex semiconductor2 sac_board_may2000
Omnex Inc.
 
Lss pharma presentation2-2006
Lss pharma presentation2-2006Lss pharma presentation2-2006
Lss pharma presentation2-2006
Omnex Inc.
 
Key changes ts169492002
Key changes ts169492002Key changes ts169492002
Key changes ts169492002
Omnex Inc.
 
Iso ts-implementation-webinar5-17-05
Iso ts-implementation-webinar5-17-05Iso ts-implementation-webinar5-17-05
Iso ts-implementation-webinar5-17-05
Omnex Inc.
 
Iso9001 implementation increasing-value_reducing_leadtime
Iso9001 implementation increasing-value_reducing_leadtimeIso9001 implementation increasing-value_reducing_leadtime
Iso9001 implementation increasing-value_reducing_leadtime
Omnex Inc.
 
Implementing ts strategic-choices_5_2003
Implementing ts strategic-choices_5_2003Implementing ts strategic-choices_5_2003
Implementing ts strategic-choices_5_2003
Omnex Inc.
 
Ew qms asq_kitchner
Ew qms asq_kitchnerEw qms asq_kitchner
Ew qms asq_kitchner
Omnex Inc.
 
Comparison ts16949 2002_qs9000
Comparison ts16949 2002_qs9000Comparison ts16949 2002_qs9000
Comparison ts16949 2002_qs9000
Omnex Inc.
 
Barber process basedintegrating9001_14k_18k_final
Barber process basedintegrating9001_14k_18k_finalBarber process basedintegrating9001_14k_18k_final
Barber process basedintegrating9001_14k_18k_final
Omnex Inc.
 
Watkins q1 2nded_outlook_on_quality_final
Watkins q1 2nded_outlook_on_quality_finalWatkins q1 2nded_outlook_on_quality_final
Watkins q1 2nded_outlook_on_quality_final
Omnex Inc.
 

More from Omnex Inc. (17)

Omnex 2019 Newsletter Navigator
Omnex 2019 Newsletter NavigatorOmnex 2019 Newsletter Navigator
Omnex 2019 Newsletter Navigator
 
Omnex 2018 Navigator Newsletter
Omnex 2018 Navigator NewsletterOmnex 2018 Navigator Newsletter
Omnex 2018 Navigator Newsletter
 
Rollout
RolloutRollout
Rollout
 
New ts16949
New ts16949New ts16949
New ts16949
 
Omnexsystem spresentation
Omnexsystem spresentationOmnexsystem spresentation
Omnexsystem spresentation
 
Omnex semiconductor2 sac_board_may2000
Omnex semiconductor2 sac_board_may2000Omnex semiconductor2 sac_board_may2000
Omnex semiconductor2 sac_board_may2000
 
Lss pharma presentation2-2006
Lss pharma presentation2-2006Lss pharma presentation2-2006
Lss pharma presentation2-2006
 
Key changes ts169492002
Key changes ts169492002Key changes ts169492002
Key changes ts169492002
 
Iso ts-implementation-webinar5-17-05
Iso ts-implementation-webinar5-17-05Iso ts-implementation-webinar5-17-05
Iso ts-implementation-webinar5-17-05
 
Iso9001 implementation increasing-value_reducing_leadtime
Iso9001 implementation increasing-value_reducing_leadtimeIso9001 implementation increasing-value_reducing_leadtime
Iso9001 implementation increasing-value_reducing_leadtime
 
Implementing ts strategic-choices_5_2003
Implementing ts strategic-choices_5_2003Implementing ts strategic-choices_5_2003
Implementing ts strategic-choices_5_2003
 
Ew qms asq_kitchner
Ew qms asq_kitchnerEw qms asq_kitchner
Ew qms asq_kitchner
 
Comparison ts16949 2002_qs9000
Comparison ts16949 2002_qs9000Comparison ts16949 2002_qs9000
Comparison ts16949 2002_qs9000
 
Comparis
ComparisComparis
Comparis
 
Barber process basedintegrating9001_14k_18k_final
Barber process basedintegrating9001_14k_18k_finalBarber process basedintegrating9001_14k_18k_final
Barber process basedintegrating9001_14k_18k_final
 
Asq int lss
Asq int lssAsq int lss
Asq int lss
 
Watkins q1 2nded_outlook_on_quality_final
Watkins q1 2nded_outlook_on_quality_finalWatkins q1 2nded_outlook_on_quality_final
Watkins q1 2nded_outlook_on_quality_final
 

Recently uploaded

Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
allensay1
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
vineshkumarsajnani12
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
jaehdlyzca
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
uneakwhite
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
kapoorjyoti4444
 

Recently uploaded (20)

Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTSDurg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
 
New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck Template
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowKalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
 

Asq toronto10 jan2007effectcorraction

  • 1. Effective Corrective Action (C/A) Program Presented by David Barber, General Manager of Omnex Canada for ASQ, Toronto, January 10, 2007
  • 2.
  • 3.
  • 4.
  • 5. What is a C/A Program?
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Inputs to the C/A Program Suggestion Programs? OH&S Issues Environmental Non-conformance / Spills Internal & External Audits Poor Quality Objective Indicators Reliability Data High Scrap, Material Review Boards Production or Service Rejects / Defects / Defectives Supplier Issues Customer Complaints / Feedback Others – Many more Compliance Issues Improvement Programs
  • 11.
  • 12. Background of Corrective Action Requirements
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 29.
  • 30. The Ultimate C/A Program
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39. Thank You! Q & A!

Editor's Notes

  1. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________
  2. 78 Identifying needs through FMEA, QFD and employee evaluation.