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Ildikó Szabó, Réka Vas,                                                                                                            Corvinno Technology Transfer Center, Hungary
                                                                                                                                                            Gábor Kismihók, Stefan Mol,                                                                                                           University of Amsterdam, The Netherlands,
                                                                                                                                                            Francesco Zoino, Giovanni Sorrentino, Valentina Castello,                                                                                                                                       Dida Network, Italy
                                w w w . o n t o h r. e u                                                                                                    Patrick Duijts                                                                                                                                                                       Qompas, The Netherlands                                     w w w . o n t o h r. e u


                               COMPETENCY MATCHING BETWEEN VOCATIONAL EDUCATION                                                                                                                                                                                                                                                                                                                                                          Visit OntoHR!
                               AND THE WORKPLACE WITH THE HELP OF ONTOLOGIES

                               THE ONTOHR PROJECT                                                                                                                                                                                                                                                                                                                                                                              Try out OntoHR!



                               Background                                                                                                                                                                                                                                                  Methods
                               • Broad educational qualifications are too crude for purposes of personnel selection                                                                                                                                                                         • Job role selection: The role of ICT SYSTEMS ANALYST was selected as the required job knowledge and competencies are
                               • Why does General Mental Ability (GMA) predict job performance so well? “The reason is that people who are more intel-                                                                                                                                       well documented. Furthermore, the selection was based on the fact that the competencies required for this job role were
                                 ligent learn more job knowledge and learn it faster, the major determinant of job performance is not GMA but job knowl-                                                                                                                                     relatively invariant across the Italian and Dutch contexts in which this research is being conducted. This latter finding was
                                 edge” (Schmidt and Hunter, 2001).                                                                                                                                                                                                                           the result of structured interviews that were carried out with Subject Matter Experts in both countries.
                               • The development of job specific knowledge tests is highly labor intensive and requires a thorough understanding of the                                                                                                                                     • Competency definition: A competency is a temporally stable, narrowly defined, and trainable latent ability to complete an
                                 job in question; more so than off the shelf personality inventories or GMA tests. Yet, job knowledge, as opposed to general                                                                                                                                  organizationally valued prospective job task successfully (cf. Tett et al., 2002). For the purposes of the current project we
                                 mental ability or personality, has the major advantage of being malleable, thus allowing for a person centered approach                                                                                                                                     focus specifically on those competencies that are contingent upon an identifiable, specific, and distinct educational knowl-
                                 to personnel selection.                                                                                                                                                                                                                                     edge domain.
                               • With the help of ontologies – previous experience and qualifications of applicants are evaluated against entry require-                                                                                                                                    • Competency profiling: Inductive derivation, through desk research, of the universe of knowledge based competencies re-
                                 ments (skills and competencies) for the job role.                                                                                                                                                                                                           quired for the ICT systems analyst job role across countries (Italy and the Netherlands) and organizations on the basis of:
                                                                                                                                                                                                                                                                                                 o Competency profiles developed by academics (e.g., O*Net and WISCO databases)
                               Purposes and expected outcomes                                                                                                                                                                                                                                    o Competency profiles in use (Philippines National ICT competency standards)
                               • To create a knowledge and mental ability -based qualification to job matching system with the overriding purpose of tack-                                                                                                                                        o Competencies listed in job vacancy announcements
                                 ling the conversion of vocational education qualifications into job related competencies                                                                                                                                                                   • Linking Competencies, Job Knowledge, and Mental Ability: Based on a review of the personnel selection literature, it was
                               • To assist candidates in identifying their knowledge deficiencies vis-à-vis a particular job role, and to offer remedial learn-                                                                                                                                established that both job knowledge and mental ability are among the strongest predictors of job performance, across
                                 ing content to redress any such deficiencies                                                                                                                                                                                                                 jobs, organizations and countries. Using competencies as our operationalization of job performance, we therefore set
                               • To assist decision makers in making content, construct, and criterion valid selection decisions using an ontology-based                                                                                                                                     out to populate the ontology based selection system with the prerequisite knowledge and mental abilities for each of the
                                 knowledge and mental ability test.                                                                                                                                                                                                                          competencies.
                               • Address the weaknesses of particular VET curricula, and thereby provide ad-hoc support                                                                                                                                                                    • In addition to a job role ontology that incorporates the aforementioned job knowledge domains, mental abilities and job
                                                                                                                                                                                                                                                                                             role competencies, the system is further equipped with an educational ontology that includes the Vocational Educational
                                                                                                                                                                                                                                                                                             output competencies aimed at the job role of ICT systems analyst.



                                                                                                                                                                                                                                                  The relevant competencies are chosen here.                           Skills, knowledge, attitudes.


                                                                                                                                                                                                                         Organization Layer                                      Applicant Layer                           Educational Institution Layer
                                With using competencies to describe a scope of activity (job role) the work design, se-                                                                                                                                                                                                                                                          The extended version of this training a selection system will be capable of comparing
                                lection-, training-, or payment system will be more flexibly fitted to the organizational                                                                                                                                                                                                                                                          the job requirements related to ISA job profile to certain training programmes’ learning
                                                                                                                                                                                                               Competency                                                                                                                                                        outcomes. This task will be achieving by matching two ontologies with each other: Job
                                requirements (Lawler, 1994), moreover it has strategic importance (Schoonover and                                                                                               based job
                                Andersen, 2000). So the usage of a competency model (a set of competencies that                                                                                                 descripiton                                                                                                                                                      Role Ontology and Learning Outcome Ontology. The elements of these ontologies are
                                                                                                                                                                                                                                                                                                   Personal
                                include the key behaviours required for excellence performance in a particular role) is                                                                                                           Organisation                               Applicant           competencies
                                                                                                                                                                                                                                                                                                                                  Educational                                    the instances of „Competence” class in Education Ontology Model. These competencies
                                                                                                                                                                                                                                                                                                                                   Institution
                                more profitable for an organisation instead of listing general tasks.                                                                                                                                                                                                                                                                             will be chosen in „Select relevant ontology components” phase on one hand and will be
                                                                                                                                                                                                                Education
                                                                                                                                                                                                              Ontology Model                                                                                                                          Output                     extracted from details descriptions of the traning programmes. To find the appropriate
                                                                                                                                                                                                                                                                                                                                                    Competency                   matching algorithm we take into consideration algorithm used logical constraints like
                                                                                                                                                                                                                                                                                                                                                    Description
                                                                                                                                                                                                                                                                                                                                                                                 in SAKE project (Futó et al., 2008), algorithms based on linguistic similarity (Alasoud et
                                                                                                                                                                                                                                                                                                                                    Training                                     al., 2008), or general algorithm like finding morphism between two ontologies (Kalfo-
                                                                                                                                                                                          Workplace                                                                                                                               programmes
                                                                                                                                       Group of Tasks                                                                                                                                                                                                                            glou & Schorlemmer, 2003). Aſter executing the adequate algorithm the missing and
                                                                                                     specifies
                                                                                                                                                                                                                                                                                                                                                     Education                   the surplus competencies of the training programmes will be revealed in Competency
                                                                                                             serves                                                                                                                                                                                                                                Ontology Model
                                                                                                                                               is part of                                                                                                                                                                                                                        Matching Report.
                                                                                    Scope of                       specifies
                                                                                                                                                                                                                                                                                                                                                    Competency
                                                               is part of                                                                      Task                  is part of
                                                                                                                                                                                                                                 Select relevant
                                                                                    Activities                      serves                                                                                                                                                                                                        Competency         Matching
                                                                                                                                                                                                                                    ontology
                                                                                                                                                                                                                                                                                                                                   Matching           Report
                                                                                                                                                                                                                                  components
                                                                                                                                               requires                requires
                                                                                                                        prerequisite
                                                                                                                                                                                               prerequisite
                                                         is part of
                                                                                                                                                                                  Competence
                                                                            Mental Ability                     requires                  Competence                  element of
                                                                                                                                                                                    Module
                                                                                                               ensures                                                                                                                                                                                                                              VE Ontology                         Domain Ontology
                                                                                                                                                                                                                                                                                Job                                                                                                                                        Student/Applicant
                                                                                                                                                                                                                                    Open a
                                                                                                                                       requires        ensures                                                                      position                                 application
                                                                                                                                                                                                                                                                                                                                                                    Competency
                                                                                                                                                                                                                                                                                                                                                                                                            Adaptive Testing
                                                                                                                                                                                               prerequisite                                                                                                                                                          Matching
                                                                                                                                                                     element of
                                                                                                                        is part of
                                                                                                                                          Knowledge                               Curriculum
                                                                                                                                                                     belongs to
                                                                                                                                            Area                                   Module
                                                                                                                                                                   requires
                                                                                                                                                                 knowledge of
                                                                                                                                                                                                                Mental Ability                                                                                                                          A
                                                                                                   is part of
                                                                                                                                                                                                                                                                                                                                                                                                  A’
                                                                                                                                              is part of         is part of                                        Test
                                                        refers to
                                                                                                              premise
                                                                                                                                                                    refers to
                                                                    Basic Concept                                                          Theorem                                 Example                                        Set up the
                                                                                                 conclusion                                                                                                                      selection test
                                                                                                                                                                                                                                                                                                                                                                                                                  Learning Environment
                                                                                                                                                                   refers to
                                                                                                                                                                                                               Knowledge Test                                                                                                                            B                                             B’
                                                                                                                                                                                                                                                                                                                                                                                                                                          Person 2
                                                        Education & Training                                                           refers to



                                                                                                                                                                                                                                                           Register the
                                                                                                                                                                                                                                                            applicants
                                                                                                                                                                                                                                                                                                                                                                                            Authoring
                                                                                                                                                                                                                                                                                                                                                                                           Environment

                                Education Ontology Model is an ontology that provides support for capturing regu-
                                larities in a single framework general enough to model the curriculum content man-
                                agement requirements of multiple institutions or application. A detailed description
                                                                                                                                                                                                                                                          Taking the test
                                of the structure and major classes of the ontology model is provided in Vas et al.
                                (Vas, Kovács, & Kismihók, 2009).



                                                                                                                                                                                                                                                          Computing test
                                                                                                                                                                                                                                                             results
                                                                                                                                                                                                                  Applicant
                                                                                                                                                                                                                  Ranking

                                                                                                                                                                                                                                                                                                  Personal
                                Students’ knowledge is evaluated by using multiple-choice question tests. All ques-                                                                                                                                                                              mental ability
                                                                                                                                                                                                                 Applicant                                                                         report
                                tions and possible answers reside in the Test Bank and connected to a specific con-                                                                                              Competency        Test results                              Personal results
                                cept in the ontology. This way, learners’ knowledge about a particular concept can be                                                                                            Allignment        analysis                                    analysis
                                assessed. The Test Item Editor component is responsible for visualizing the ontology
                                structure and allowing users to allocate questions to each node. Numerous questions                                                                                                                                                                                 Personal
                                                                                                                                                                                                                                                                                                 knowledge gap
                                can be assigned to any concepts in the ontology.                                                                                                                                                                                                                     report
                                                                                                                                                                                                               Traning Needs
                                                                                                                                                                                                                  Analysis                                                                                                                                                   We want to compare the personal selection test results of the applicants qualified in a
                                                                                                                                                                                                                                                                                                                                                                             certain training programme to the results related to this particular programme in the
                                                                                                                                                                                                                                                                                                                  Evaluation of                                              Competency Matching Report. Here we can see to what degree applicants from a par-
                                                                                                                                                                                                                                                             Decision                                              educational
                                                                                                                                                                                                                                                                                                                  programmes
                                                                                                                                                                                                                                                                                                                                                                             ticular educational institute have actually mastered the competencies that are claimed
                                                                                                                                                                                                                                                                                                                                                   Programme                 as output competencies by their vocational educational institutes.”
                                                                                                                                                                                                                                                                                                                                                   Evaluation
                                                                                                                                                                                                                                                                                                                                                     Report




                               Results achieved so far
                               • Established an extensive network with relevant industry and educational stakeholders, both in the Netherlands and Italy                                                                                                                                   Innovative aspects of the solution
                               • Developed a valid competency profile for the job role that adequately and accurately describes the demands of the job.                                                                                                                                     Although a handful of ontology based systems have been successfully implemented both within the fields of HRM and edu-
                               • Developed the domain ontology model for both the education and job role ontologies.                                                                                                                                                                       cation, the readily apparent desirability of bridging the vocational education – workplace divide, by means of interconnected
                               • Deployed both models for the job role in question                                                                                                                                                                                                         VET and domain ontologies as outlined in the current research to the best of our knowledge, is unique.
                                                                                                                                                                                                                                                                                           • Filling this increasingly conspicuous research gap may in due time put an end to the arduous process of first testing stu-
                               What remains to be done                                                                                                                                                                                                                                       dents to allow them to successfully exit vocational education, only to test them again upon organizational entry.
                               • Piloting: At least two pilots are being set up to test the feasibility of the system. The pilots will be aimed at:                                                                                                                                        • In due time, we foresee that this technology might further facilitate the blurring of vocational education to workplace
                                  o Gauging user experiences: Variables to be assessed include: justice and fairness, perceptions, face validity, user friend-                                                                                                                               boundaries, by allowing the adequate and accurate measurement of time to proficiency in a particular occupation, while
                                    liness, time needed to complete the assessment, etc.                                                                                                                                                                                                     at the same time continuing the delivery of training content that is tailored to the needs of the individual student.
                                  o Validation: Suggested selection decisions regarding particular applicants will be compared and contrasted with
                               • The decisions suggested by the selection system currently in use (e.g, structured interviews, general mental ability tests,                                                                                                                               Valorization and future research
                                 personality tests, etc.).                                                                                                                                                                                                                                 • Expand the scope of the system to include various interrelated job roles in a particular industry, so that the system may
                               • Self-ratings of applicants’ perceived demands abilities fit.                                                                                                                                                                                                 be used for making both selection and placement decisions.
                               • Subject Matter Expert judgments about the suitability of applicants for the job role in question                                                                                                                                                          • Seek to employ artificial intelligence solutions to ease the work involved in populating and keeping up to date the knowl-
                               • Performance appraisals                                                                                                                                                                                                                                      edge and competency elements of the system
                                                                                                                                                                                                                                                                                           • Seek to incorporate “soſt” competencies, such as interpersonal skills, in addition to the “hard” competencies that are the
                                                                                                                                                                                                                                                                                             focus of the current project.




                               OntoHR - Ontology Based Competency Matching Between the Vocational Education and the Workplace
                               Project Nr: 504151 - LLP -1 - 2009-1-HU-LEONARDO-LMP

                               PROJECT PARTNERS
                               This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which
                               may be made of the information contained therein.




OntoHR_A0_Poster_jav2.indd 1                                                                                                                                                                                                                                                                                                                                                                                                                                                  2/16/11 5:55 PM

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OntoHR Poster

  • 1. Ildikó Szabó, Réka Vas, Corvinno Technology Transfer Center, Hungary Gábor Kismihók, Stefan Mol, University of Amsterdam, The Netherlands, Francesco Zoino, Giovanni Sorrentino, Valentina Castello, Dida Network, Italy w w w . o n t o h r. e u Patrick Duijts Qompas, The Netherlands w w w . o n t o h r. e u COMPETENCY MATCHING BETWEEN VOCATIONAL EDUCATION Visit OntoHR! AND THE WORKPLACE WITH THE HELP OF ONTOLOGIES THE ONTOHR PROJECT Try out OntoHR! Background Methods • Broad educational qualifications are too crude for purposes of personnel selection • Job role selection: The role of ICT SYSTEMS ANALYST was selected as the required job knowledge and competencies are • Why does General Mental Ability (GMA) predict job performance so well? “The reason is that people who are more intel- well documented. Furthermore, the selection was based on the fact that the competencies required for this job role were ligent learn more job knowledge and learn it faster, the major determinant of job performance is not GMA but job knowl- relatively invariant across the Italian and Dutch contexts in which this research is being conducted. This latter finding was edge” (Schmidt and Hunter, 2001). the result of structured interviews that were carried out with Subject Matter Experts in both countries. • The development of job specific knowledge tests is highly labor intensive and requires a thorough understanding of the • Competency definition: A competency is a temporally stable, narrowly defined, and trainable latent ability to complete an job in question; more so than off the shelf personality inventories or GMA tests. Yet, job knowledge, as opposed to general organizationally valued prospective job task successfully (cf. Tett et al., 2002). For the purposes of the current project we mental ability or personality, has the major advantage of being malleable, thus allowing for a person centered approach focus specifically on those competencies that are contingent upon an identifiable, specific, and distinct educational knowl- to personnel selection. edge domain. • With the help of ontologies – previous experience and qualifications of applicants are evaluated against entry require- • Competency profiling: Inductive derivation, through desk research, of the universe of knowledge based competencies re- ments (skills and competencies) for the job role. quired for the ICT systems analyst job role across countries (Italy and the Netherlands) and organizations on the basis of: o Competency profiles developed by academics (e.g., O*Net and WISCO databases) Purposes and expected outcomes o Competency profiles in use (Philippines National ICT competency standards) • To create a knowledge and mental ability -based qualification to job matching system with the overriding purpose of tack- o Competencies listed in job vacancy announcements ling the conversion of vocational education qualifications into job related competencies • Linking Competencies, Job Knowledge, and Mental Ability: Based on a review of the personnel selection literature, it was • To assist candidates in identifying their knowledge deficiencies vis-à-vis a particular job role, and to offer remedial learn- established that both job knowledge and mental ability are among the strongest predictors of job performance, across ing content to redress any such deficiencies jobs, organizations and countries. Using competencies as our operationalization of job performance, we therefore set • To assist decision makers in making content, construct, and criterion valid selection decisions using an ontology-based out to populate the ontology based selection system with the prerequisite knowledge and mental abilities for each of the knowledge and mental ability test. competencies. • Address the weaknesses of particular VET curricula, and thereby provide ad-hoc support • In addition to a job role ontology that incorporates the aforementioned job knowledge domains, mental abilities and job role competencies, the system is further equipped with an educational ontology that includes the Vocational Educational output competencies aimed at the job role of ICT systems analyst. The relevant competencies are chosen here. Skills, knowledge, attitudes. Organization Layer Applicant Layer Educational Institution Layer With using competencies to describe a scope of activity (job role) the work design, se- The extended version of this training a selection system will be capable of comparing lection-, training-, or payment system will be more flexibly fitted to the organizational the job requirements related to ISA job profile to certain training programmes’ learning Competency outcomes. This task will be achieving by matching two ontologies with each other: Job requirements (Lawler, 1994), moreover it has strategic importance (Schoonover and based job Andersen, 2000). So the usage of a competency model (a set of competencies that descripiton Role Ontology and Learning Outcome Ontology. The elements of these ontologies are Personal include the key behaviours required for excellence performance in a particular role) is Organisation Applicant competencies Educational the instances of „Competence” class in Education Ontology Model. These competencies Institution more profitable for an organisation instead of listing general tasks. will be chosen in „Select relevant ontology components” phase on one hand and will be Education Ontology Model Output extracted from details descriptions of the traning programmes. To find the appropriate Competency matching algorithm we take into consideration algorithm used logical constraints like Description in SAKE project (Futó et al., 2008), algorithms based on linguistic similarity (Alasoud et Training al., 2008), or general algorithm like finding morphism between two ontologies (Kalfo- Workplace programmes Group of Tasks glou & Schorlemmer, 2003). Aſter executing the adequate algorithm the missing and specifies Education the surplus competencies of the training programmes will be revealed in Competency serves Ontology Model is part of Matching Report. Scope of specifies Competency is part of Task is part of Select relevant Activities serves Competency Matching ontology Matching Report components requires requires prerequisite prerequisite is part of Competence Mental Ability requires Competence element of Module ensures VE Ontology Domain Ontology Job Student/Applicant Open a requires ensures position application Competency Adaptive Testing prerequisite Matching element of is part of Knowledge Curriculum belongs to Area Module requires knowledge of Mental Ability A is part of A’ is part of is part of Test refers to premise refers to Basic Concept Theorem Example Set up the conclusion selection test Learning Environment refers to Knowledge Test B B’ Person 2 Education & Training refers to Register the applicants Authoring Environment Education Ontology Model is an ontology that provides support for capturing regu- larities in a single framework general enough to model the curriculum content man- agement requirements of multiple institutions or application. A detailed description Taking the test of the structure and major classes of the ontology model is provided in Vas et al. (Vas, Kovács, & Kismihók, 2009). Computing test results Applicant Ranking Personal Students’ knowledge is evaluated by using multiple-choice question tests. All ques- mental ability Applicant report tions and possible answers reside in the Test Bank and connected to a specific con- Competency Test results Personal results cept in the ontology. This way, learners’ knowledge about a particular concept can be Allignment analysis analysis assessed. The Test Item Editor component is responsible for visualizing the ontology structure and allowing users to allocate questions to each node. Numerous questions Personal knowledge gap can be assigned to any concepts in the ontology. report Traning Needs Analysis We want to compare the personal selection test results of the applicants qualified in a certain training programme to the results related to this particular programme in the Evaluation of Competency Matching Report. Here we can see to what degree applicants from a par- Decision educational programmes ticular educational institute have actually mastered the competencies that are claimed Programme as output competencies by their vocational educational institutes.” Evaluation Report Results achieved so far • Established an extensive network with relevant industry and educational stakeholders, both in the Netherlands and Italy Innovative aspects of the solution • Developed a valid competency profile for the job role that adequately and accurately describes the demands of the job. Although a handful of ontology based systems have been successfully implemented both within the fields of HRM and edu- • Developed the domain ontology model for both the education and job role ontologies. cation, the readily apparent desirability of bridging the vocational education – workplace divide, by means of interconnected • Deployed both models for the job role in question VET and domain ontologies as outlined in the current research to the best of our knowledge, is unique. • Filling this increasingly conspicuous research gap may in due time put an end to the arduous process of first testing stu- What remains to be done dents to allow them to successfully exit vocational education, only to test them again upon organizational entry. • Piloting: At least two pilots are being set up to test the feasibility of the system. The pilots will be aimed at: • In due time, we foresee that this technology might further facilitate the blurring of vocational education to workplace o Gauging user experiences: Variables to be assessed include: justice and fairness, perceptions, face validity, user friend- boundaries, by allowing the adequate and accurate measurement of time to proficiency in a particular occupation, while liness, time needed to complete the assessment, etc. at the same time continuing the delivery of training content that is tailored to the needs of the individual student. o Validation: Suggested selection decisions regarding particular applicants will be compared and contrasted with • The decisions suggested by the selection system currently in use (e.g, structured interviews, general mental ability tests, Valorization and future research personality tests, etc.). • Expand the scope of the system to include various interrelated job roles in a particular industry, so that the system may • Self-ratings of applicants’ perceived demands abilities fit. be used for making both selection and placement decisions. • Subject Matter Expert judgments about the suitability of applicants for the job role in question • Seek to employ artificial intelligence solutions to ease the work involved in populating and keeping up to date the knowl- • Performance appraisals edge and competency elements of the system • Seek to incorporate “soſt” competencies, such as interpersonal skills, in addition to the “hard” competencies that are the focus of the current project. OntoHR - Ontology Based Competency Matching Between the Vocational Education and the Workplace Project Nr: 504151 - LLP -1 - 2009-1-HU-LEONARDO-LMP PROJECT PARTNERS This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein. OntoHR_A0_Poster_jav2.indd 1 2/16/11 5:55 PM