The Applicability Of eLearning in Automotive Dealer Networks

The Applicability Of eLearning in Automotive Dealer Networks Open Forum Meeting Stuttgart September 2008 Copyright © 2008 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company.

Training Solutions That Improve Business Performance ,[object Object],[object Object],[object Object],[object Object],[object Object]

The Scope Of Our Global Work Last Year ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Raytheon’s Product Portfolio (Overview) Training Development Training Delivery ,[object Object],[object Object],[object Object],[object Object],[object Object],Performance Improvement e.g. Training observation, certification Training Administration Gover- nance Training Needs Analysis Training or Curriculum Design Virtual Classroom or Web-based Classroom Logistics and Training Centers Campaigning and Support LMS Tracking

E-Learning For ADN Strategic Criteria: Drivers And Influencers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Industry Markets Learning objectives Media decision Value

E-Learning For ADN Strategic Criteria: Media Properties Instructor based training Web based training Virtual Classroom training

E-Learning For ADN Strategic Criteria: Cost/Revenue Evaluation Blended Solution with Instructor in classroom Do nothing cost ,[object Object],[object Object],[object Object],Blended Solution with Instructor via internet Break even Development plan Delivery forecast new media Increase of eLearning Development Delivery eLea% eLea% IBT% IBT% € t Investment

E-Learning For ADN Architectural Challenges Firewall Proxy SSO, LDAP Server ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],User Community ,[object Object],[object Object],[object Object],Network ,[object Object],[object Object],[object Object],[object Object],[object Object],Central systems Internet MPLS VPN PC Client Web Svr, Learning Management System VCT System WBT server Firewall Proxy

E-Learning For ADN Development Challenges Learning Content Management System Content generation Media choice Assembled product Research Creation Drafting Reviewing Changing ,[object Object],[object Object],[object Object],Forms Design models Templates Assembling functions Style guides ,[object Object],[object Object],[object Object],[object Object],CBT IBT ,[object Object],[object Object],WBT VCT Prints

E-Learning For ADN The Blended Learning Lever Rule ,[object Object],[object Object],[object Object],Over time, the penetration of the e-Learning solution in the training system becomes more important and more participants are reached at a lower cost.

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Applicability Of eLearning in Automotive Dealer Networks

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The Applicability Of eLearning in Automotive Dealer Networks