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How Do Coping Strategies Correlate With Job Satisfaction Revised
1. How do Coping Strategies Correlate with Job Satisfaction Scores?
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Editor's Notes
I am interested in Organizational psychology and am conducting simple studies to parse out elements that effect us at work.
Individuals spend about a third of their lives at work . . .
Everyone experiences stressful events on a daily basis . . .
The way a person chooses to deal with those events seems to be related to personality style and how we perceive the event.
In this study, I wanted to know if there was an association between how an individual tends to cope with a situation and their overall sense of job satisfaction.
To explore this idea I used two measures. The first is the COPE survey. It is a multidimensional inventory. I used two clusters of subscales labeled in the study as adaptive and questionable coping strategies.
The adaptive category included Active coping, planning, Suppression of competing activities, restraint, seeking social support, positive reframing, and acceptance.
The questionable cluster for the purpose of this study included Denial, behavioral and mental disengagement, focus on & venting of emotions, and alcohol-drug disengagement
The job satisfaction scale was developed as a cross-occupational measure of overall job satisfaction. It surveys issues such as supervisor-employee relationships, satisfaction with compensation, and the type of work one does.
Hypothesis #1 - Participants who scored higher on “theoretically . . . adaptive coping strategies” will also score higher on job satisfaction scores. The first hypothesis in this study was that those who score higher on “adaptive” coping strategies would also score higher on overall job satisfaction.
The second hypothesis is that those who employed what were deemed to be questionable strategies would score lower on job satisfaction.
The participants in this study were 25 undergraduate students here at Seattle University comprised of 70% women and 30% men with an average age of 22.1 years of age.
Now we will look more closely at the measures.
The COPE survey includes a total of thirteen scales. Some are based on strategies aimed at solving the problem and others are aimed at dealing with emotion generated by the stressor. As I mentioned earlier, I used clusters of these scales labeled adaptive and questionable.
The COPE is measured on a 4-point scale with 1 being “I usually don’t do this at all” and 4 being “I usually do this a lot”.
The job satisfaction measure does not show effect for gender or occupation, but does tend to show differences in older employees. The assumption is that people that have worked longer have found a job that suits them or they are in higher positions of authority.
The scores of the ten items are totaled to indicate an overall score of satisfaction.
The surveys for this study were part of a packet distributed to students in two classes.
The results of the correlation for “adaptive” coping strategies were not significant enough to support my hypothesis. However, the effect size, albeit small, seems to indicate that there is a relationship.
And, the results did not support the second hypothesis. There was no significance and no effect.
Even though our sample was small, there was an small effect indicating a relationship between adaptive coping and job satisfaction. With the results approaching significance, a study with a larger sample may show significant results.
As there seemed to be no particular effect of the questionable strategies on the job satisfaction scores, we may be able to infer that questionable coping strategies do not increase job satisfaction, but neither do they hurt it.
Since the prior research indicates that age is a moderator in job satisfaction, one might conduct a longitudinal study to determine if it is also a moderator of which coping strategies people choose as they mature. Another aspect to be explored further is whether there would be a greater variance in a sample with different demographics. Given the similarity of the sample in this study, there was little variance between the participants. There was also an indication the Positive Reinterpretation and Growth was significantly correlated with Job Satisfaction. The COPE researchers found that this behavior led to more active coping and planning, once the individual had reframed the situation. More specific research into this area may lead to effective training and counseling paths.